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The Charity Hotel International

Property class: 3.5

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Photo gallery for The Charity Hotel International

A lush garden with palm trees, a gazebo, and a red railing. - The Charity Hotel International (Arusha)
A house with a tiled roof, a thatched roof structure, and a wooden fence. - The Charity Hotel International (Arusha)
A garden with a pathway, a thatched-roof structure, and a yellow fence. - The Charity Hotel International (Arusha)
A bedroom with a large bed, a nightstand, a wall-mounted light, and a window with curtains. - The Charity Hotel International (Arusha)
A reception desk with a laptop, a globe, and a TV displaying a news channel. - The Charity Hotel International (Arusha)
Take advantage of free continental breakfast, a terrace, and a garden at The Charity Hotel International. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

A hotel room with a bed, a nightstand, a red mat, and slippers.

Executive Room

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double or Twin Room, 1 Bedroom, Garden View

A hotel room with a bed, a wooden wardrobe, a mirror, and a window with curtains.

Superior Double or Twin Room, 1 Bedroom, Garden View

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with three beds, each with different bedding patterns and colors.

Triple Room

  • Park view
  • 34 sq m
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a neatly made bed, a heart-shaped towel arrangement, and a welcome mat with 'WELCOME' and 'CHARITY' inscribed.

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Arusha is home to The Charity Hotel International. Maasai Market and Curios Crafts and Njiro Complex are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Duluti and Mt. Meru. Cultural Heritage Centre and Natural History Museum are also worth visiting. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Visit our Arusha travel guide
Map
Nyerere Rd, Arusha, Arusha Region

What's nearby

  • Sheikh Amri Abeid Memorial Stadium
    4 min drive - 1.7 miles
  • Arusha Clock Tower
    5 min drive - 2.6 miles
  • Maasai Market and Curios Crafts
    5 min drive - 2.3 miles
  • Arusha International Conference Centre
    6 min drive - 3.3 miles
  • Njiro Complex
    11 min drive - 5.6 miles

Getting around

  • Arusha (ARK)
    18 min drive

Restaurants

  • Kaffé Koffee Arusha
    4 min drive
  • Jade Inn
    4 min drive
  • Msumbi Coffee
    4 min drive
  • Cossis
    5 min drive
  • Highway Bar
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 23-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 106576041

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Charity Hotel International pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Charity Hotel International?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at The Charity Hotel International?

Check-out is at 10:00 AM.

Where is The Charity Hotel International located?

Situated in Arusha, this hotel is within 3 mi (5 km) of Sheikh Amri Abeid Memorial Stadium, Arusha Declaration Monument, and Cultural Heritage Centre. Arusha Clock Tower and Maasai Market and Curios Crafts are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Charity Hotel International Reviews

8.8

Excellent

8.4

Cleanliness

8.0

Amenities

9.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 44 reviews
Rating 8 - Good. 17 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

Reviews

Verified review

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away with a quiet garden. Big rooms with their own hot water tanks, good wifi and an especially good restaurant.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Antonios

Liked: Cleanliness, staff & service
The staff at the property were very friendly and helpful throughout our stay. The à la carte menu is highly recommended, and the breakfast was decent with a good selection. While the property is not within walking distance of nearby restaurants or markets, taxis were always readily available to take us wherever we needed to go. The garden is beautiful and provides a very pleasant atmosphere.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

emyr

Liked: Amenities, property conditions & facilities
The room was very comfortable, and cleaned spotlessly every day. The breakfast was varied and tasty and it was a delight to sit out enjoying eating it in the peaceful and beautiful gardens. The staff couldnt have been more helpful and were always smilling. We stayed there for 2 weeks except for 4 days climbing Mount Meru. I'd recomend that too, but that wasnt quite as relaxing as my stay here. Thanks to everybody for a super memorable stay. I will be back for sure. Em.
Stayed 15 nights in Nov 2025
Verified review

10/10 Excellent

Usama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and Staff

Staff was very friendly and efficient. They offered every service to make our stay comfortable. The AC of our room was broken, staff, make sure to give us a fan and also an alternate room.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charity is very good

Of all of the hotels I have stayed at across several countries over the past two months, this hotel was the best value. The service was as helpful and friendly as you could ask for. Service is a little slow in the restaurant, but good service and food quality.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service...they pay attention to detail and help whenever they can. Clean and comfortable. Everything done with a smile. SANTE saba
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort

:-)

Great hotel, awesome service, smiles all around. Only drawback was sparsity of hot water and water pressure in the shower. Be patient at the restaurant, food is great, service is awesome, but it takes a bit of time to get your food. Pôlé Pôlé.
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Service and Resturant are good. The owners have forgotten to maintain the property. Stayed twice. Both rooms have broken tiles, drain problems, water taps are all broken. Windows don’t close properly. Sewer smells coming from drains. Broken spring in mates stick out. Need a construction man around to fix things.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Charity Hotel for a night and then left to go on safari. The hotel kept our luggage that we didn't need on the safari, which was very convenient. Upon our return, we stayed two more nights to relax from five days of safari. Having a restaurant on site was SO nice. We could just walk downstairs and didn't have to worry about finding a place to eat in Arusha. We upgraded our room on the last two nights and had a very nice suite. After spending several nights in a tent on the safari, it was nice to be able to spread out! The staff, both at the front desk and restaurant, were very friendly and accommodating. The garden area is beautiful! It's like an oasis in Arusha! As a matter of fact, it's so lovely that there was a wedding held there one night. My only suggestion is to have a better system for guests to pay by credit card. Their machine wasn't working, which forced us to pay by cash. Fortunately, we had enough, but as a potential guest, that is something to be aware of. That said, I think the Charity Hotel is the best option for staying in Arusha!
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful garden, spacious room, good breakfast, friendly helpful staff.
Stayed 1 night in May 2023
Verified review

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Super service
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent surroundings, atmosphere and staff Entire bathroom facilities needs repair.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
I enjoyed my first night in Arusha, but the lack of hot water and water pressure made my shower less than what I expected.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our First Hotel Experience In Tanzania.

Our trio shared a room upon our arrival in Arusha one night before heading to Zanzibar then again for one night before climbing Kilimanjaro. They held our luggage for us for free while we were galavanting around East Africa. The included breakfast was great and the driver we used to go shopping was very friendly and helpful. The staff was very friendly and helpful with all of our silly questions and patient when we didn't understand how to get the lights, fan and water heater going. Loved it!
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Nitzan

Liked: Cleanliness, staff & service, amenities
Restaurant open until late, which was excellent. Nice food. The hotel has its own private courtyard which is very peaceful compared to the street. Room was a bit worn down. Mosquito nets had some holes in them. AC was in working condition, which was excellent. There was hot water, pressure was mediocre. Reception clerk was helpful.
Verified review

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Some of the staff was not very friendly. This is the kitchen staff. The others tried real hard but the restaurant staff wasn’t helping them either. The girl that attends our room was very sweet so I tipped her extra.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service
The positives are that the location is peaceful, the garden is spectacular. The rooms are a reasonable size, and the staff are friendly and willing to help. The negatives are that its in a run down area, you must take transport to town. The rooms need updating, and corridors can be noisy. (Tiled floors) I came back here after my safari, so overall I liked it.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort

Began well, with unfortunate ending...

We were visiting Arusha to learn about a friends mission to school age girls and stayed at Charity Hotel. Pricing was very reasonable. The food was good the first night, but progressively got worse towards the end of our stay. We checked out to go on safari, stored our bags in the managers office and made new reservations for after the safari ... upon our return we found they sold our rooms. To correct the wrong, they put us in rooms that smelled like the exterminator had just sprayed the rooms... awful.
Stayed 7 nights in Jan 2023
Verified review

8/10 Good

Samuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden pearl outside the city centre

The Charity Hotel is simply great value for the price. The biggest feat is its amazing garden, which is perfect for hanging out all day, or even working home office in the nature (the WiFi doesn't reach all corners, though). The air here is also much cleaner than in the city centre. The rooms are clean and spacious, African standard plus. The downstairs rooms are rather dark and there's some moisture hanging in the bathroom, so trying to negotiate an upstairs room is advisable, though. The street the hotel is in looks a bit dodgy, but is generally safe to walk, also after dark. The restaurant of this hotel doesn't sell beer or any other alcohol, but there's a local unmarked pub just 50m to the left on the street. Arusha city centre is about 25 minutes walk away, but if you don't like walking, you can hail a Rikshaw from the main road and haggle a reasonable price. If you let the hotel order a taxi for you, you'll probably end up paying too much for the drive.
Stayed 3 nights in Dec 2020
Verified review

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rata en la habitacion!

Lo peor de todo, la rata que nos encontramos en la habitacion. Es un hotel desastroso, repito, nos encontramos una rata enorme en la habitacion. Se lo dijimos a la chica de recepcion y, sin inmutarse ni sorprenderse, mandó a la habitacion a buscarla al conserje como si fuera lo mas normal del mundo... Estuvieron buscando la rata pero ya se habia escondido. La unica solucion que nos dieron fue que avisaramos de nuevo si volvia a aparecer, nada de trampas o veneno... No hemos podido dormir nada en toda la noche! A parte de eso, el estado de las habitaciones es deplorable, nobiliario viejo, cama incomodisima, baño lamentable (la ducha no tiene presion, y el agua caliente funciona cuando quiere). No recomiendo para nada este alojamiento, es totalmente inaceptable por cuestiones de salubridad. Tenemos un vídeo del personal buscando la rata pero hoteles no deja subirlo
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Cristoffer

Disliked: Cleanliness, property conditions & facilities
Las camas dan una sensación de estar sucias y húmedas , algunas sábanas blancas con manchas o rotas
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Jayant

Liked: Cleanliness, staff & service, room comfort

Top hotel voor begin van je safari

Goed hotel (zen plek) vlak bij een drukke straat. Personeel is erg behulpzaam! Ontbijt is top!
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Marianne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beliggende i meget fattigt område nogle km fra centrum Venligt imødekommende personale Vidunderlig have
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Cheri thomsen

Liked: Staff & service
Disliked: Property conditions & facilities

Gennemsnitligt ophold

Hotellet bærer præg af at være slidt, hvilket giver rengøringspersonalt store udfordringer. Trods tydelig ihærdighed, fremstår værelset og især badeværelset nusset. Personalet er særdeles søde og imødekommende. De gør alt hvad de kan for at give dig et behageligt ophold. De er hjælpsomme. Velsmagende, traditonel afrikansk morgenmad med mulighed for at bestille omelet. I den hyggelige og ugernerte have kan man finde ro fra den pulserende by både morgen og aften. Man får en god nats søvn i det store værelse. Byen står tidligt op, hvilket giver gode muligheder for at udforske den. Dog har den muslimske moské ikke forstået hvad gensidig respekt for religion handler om. De nøjes ikke med at kalde til bøn. De afholder hele prædiken over byens højtaler, hvilket varer 45 min til en time. Både 05:00 om morgenen og 20:00 om aftenen. Skam jer. Byen er charmerende med flere gode spisesteder. Cultural Heritage Art Galleri bør besøges.
Stayed 4 nights in Dec 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Rent med enkelt

Rummet var rent, men det fanns ganska mycket mögel på toaletten. Sängen hade rena och fräscha lakan och personalens bemötande var väldigt trevligt. Frukosten var lite sparsmakad, men det som fanns smakade helt ok.
Stayed 1 night in Mar 2022