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Norfolk Arms Hotel

4.0 star property
Hotel in Arundel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Norfolk Arms Hotel

Comfort Double Room (Low ceiling height; Bath only) | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Superior Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Terrace/patio
Staircase
Indoor wedding
Norfolk Arms Hotel in the city center welcomes travelers with an inviting terrace and the Arun Restaurant serving local specialties. Guests appreciate the helpful staff, convenient laundry services, conference facilities, and reliable high-speed WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Courtyard Double or Twin Room

Courtyard Double or Twin Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Courtyard Double or Twin Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Heating
TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
TV
5 bedrooms
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
  • 5 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room (Low ceiling height; Bath only)

Comfort Double Room (Low ceiling height; Bath only) | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Double Room (Low ceiling height; Bath only)

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Heating
TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Classic Double Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Heating
TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
High Street, Arundel, England, BN18 9AD

What's nearby

  • Arundel Castle and Gardens - 3 min walk - 0.2 miles
  • Arundel Castle Cricket Ground - 3 min walk - 0.2 miles
  • Arundel Cathedral - 4 min walk - 0.3 miles
  • Fontwell Park Racecourse - 7 min drive - 6.2 miles
  • Littlehampton Beach - 8 min drive - 4.5 miles

Getting around

  • Arundel Station - 11 min walk
  • Gatwick Airport (LGW) - 52 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Black Rabbit - ‬3 min drive
  • ‪The Brewhouse Project - ‬3 min drive
  • ‪The Red Lion - ‬1 min walk
  • ‪The Kings Arms - ‬4 min walk

About this property

Norfolk Arms Hotel

Hotel near South Downs National Park
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Norfolk Arms Hotel. Free in-room WiFi and conference space are available to all guests.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a banquet hall
  • Meeting rooms, a ballroom, and a front-desk safe
  • Wedding services, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Norfolk Arms Hotel include amenities such as free WiFi.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, bathtubs, and hair dryers
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.50 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.50 per person
  • A bar/lounge

Restaurants on site

  • Norfolk Tap

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.50 per person
  • Self parking fee: GBP 7.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children 16 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Norfolk Arms Hotel Hotel
Norfolk Arms Arundel
Norfolk Arms Hotel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Hotel Arundel

Frequently asked questions

Is Norfolk Arms Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Norfolk Arms Hotel?

Self parking is available for GBP 7.50 per day. Limited spots are available.

What time is check-in at Norfolk Arms Hotel?

Check-in start time: 3:30 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Norfolk Arms Hotel?

Check-out is at 11 AM.

Where is Norfolk Arms Hotel located?

Located in the heart of Arundel, this hotel is steps from Arundel Jailhouse, River Arun, and Arundel Castle Cricket Ground. Arundel Castle and Gardens and Arundel Cathedral are also within 5 minutes. Arundel Station is 11 minutes by foot.

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Reviews

Norfolk Arms Hotel Reviews

8.4

Very Good

8.6

Cleanliness

9.4

Location

8.8

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 345 out of 821 reviews
Rating 8 - Good. 324 out of 821 reviews
Rating 6 - Okay. 106 out of 821 reviews
Rating 4 - Poor. 31 out of 821 reviews
Rating 2 - Terrible. 15 out of 821 reviews

Reviews

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb breakfast. Wonderful traditional historic coaching inn next door to the magnificent Arundel Castle. Excellent shopping, for those who enjoy antiques and vintage furniture etc.
Stayed 1 night in Oct 2025

8/10 Good

Ann and Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room.
Stayed 2 nights in Sep 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
We requested and received ground floor rooms as there is no elevator on the property. Check in was quick and easy and our room clean and well equipped with coffee/tea, iron, hair drier etc. Dining was not inexpensive but good qualty and plentiful. The location is very central and a very short walk to restaurants and Arundel Castle.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size & bed was comfy
Stayed 2 nights in Aug 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, arrived a little late so had to go find food and the resturant in the hotel isn't open
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Our stay was fantastic from start to finish😀staff were polite and helpful,room was clean and tidy. We have recommended Norfolk Arms Hotel to our friends and they have already booked a stay with them👌
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff helped me sort a parking space inside for my bicycle. Evening check-in was unenthusastic - night porter for my 4.30 am check out was lovely.
Stayed 1 night in Jul 2025

10/10 Excellent

kevin

8 out of 10

Nice hotel, great location, friendly staff. But restaurant not open on Sunday, could have advised us before we turned up.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for visiting the castle.
Stayed 3 nights in Aug 2024

10/10 Excellent

terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quirky hotel steeped in history, full of character and characters
Stayed 1 night in Oct 2024

8/10 Good

benjamin

Liked: Cleanliness, property conditions & facilities
Great weekend celebrating a wedding, catering was good, breakfast lacking a little, but good enough value. Nice staff, big rooms, perfect old building.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Holiday Stay

Lovely stay at The Norfolk Arms, we love this hotel. Full of character and charm. Staff are great and room was lovely. We love Arundel and come here a lot. Totally recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable historic coaching inn in the shadow of Arundel Castle, amidst a number of antique shops, restaurants, etc.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Great base in the centre of arundel!superb location in the heart of town.everything within walking distance!
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The hotel was wonderful, ideal location, great amenities and lovely staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky friendly hotel

Lovely oldy worldly hotel. Quirky corridors. Great location friendly staff. Lovely food
Stayed 2 nights in May 2024

8/10 Good

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
We liked being able to park in the middle of the town
Stayed 1 night in May 2024

10/10 Excellent

JASON

Liked: Amenities, property conditions & facilities
Great location. Bedroom quiet and clean although layer of dust on headboard. All staff friendly apart from bar staff, they were a little grumpy. But on the whole a good visit and worth the money.
Stayed 2 nights in Aug 2024

6/10 Okay

TAKASHI

Liked: Staff & service
Nice.
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Deluxe large room is great, wnderful view

Norfolks Arms was clean and we had a large room with view of the town and it was great. Only downside is all the great rooms are on the third floor and no elevator. We're in late 70's and 80's but still managed OK. Breakfast was good, our room was very clean. Looks like they are in the process of replacing carpets in the hallways that are getting worn, so they are keeping up with upkeep. Dont know how their smaller rooms are.
Stayed 1 night in Dec 2024

8/10 Good

Jack

Liked: Staff & service, property conditions & facilities, room comfort

Lovely place, but noisy from pub

Lovely location and building. Rooms were good size and had a bath, but I found quite a bit of dust. Noisy from the courtyard so avoid if you want an early night.
Stayed 1 night in Aug 2022

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
All, good at the property. Serving staff, were a little slow .. seem to be understaffed. On site parking bays are difficult to get into and out of .
Stayed 1 night in Apr 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint ! ... but didnt like being put on the furthest and highest room away
Stayed 1 night in Aug 2022

6/10 Okay

Alison

Disliked: Staff & service
The hotel itself is fine - it’s old and it’s what you would expect from an old property. There’s no soundproofing and if you can hear everything through the walls very easily, creaky floorboards, people snoring, farting, whatever. But the bed is very comfortable and the shower is great. And the room is very clean, so they got that right. The problem with this place is the lack of care and hospitality shown to guests. The check-in and the checkout was really sloppy. On checking in we were pointed to a room which didn’t appear to exist, took us a while to find it which is a bit stupid really. Guy could have just told us exactly where to go avd not just pointed to stairs and said “it’s up there”. On checking out same guy asks for payment for parking. Eh? You didn’t tell us when we checked in there was a charge for parking. He didn’t tell us that there was a code to get out of car park either. We had to call him from our car at the barrier and ask - no apology either, just gave us the code like it was our fault or something? Not the behaviour of someone who has been well trained in hospitality. It was a decent enough stay overall, just wish they’d train the staff to be more considerate to guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Magdalen

Liked: Cleanliness, amenities
We loved the relaxed beautiful interior of the Inn. The staff were so kind, friendly polite. I would like to thank a Caroline who asked the kitchen to put 2 Sunday rost aside for us and as she left at the end of her shift on reception came into the sitting to tell us she had made sure we would have a rosy dinner that evening
Stayed 3 nights in Oct 2025

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