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White Castle Hotel Arua

Property class: 3

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Photo gallery for White Castle Hotel Arua

A swimming pool with a tiled edge, surrounded by stone flooring and red canopies. - White Castle Hotel Arua (Arua)
A covered outdoor seating area with wooden furniture, a bar counter, and a sign for a special sink. - White Castle Hotel Arua (Arua)
A stone bridge over a water channel, surrounded by greenery and a building with a pink facade. - White Castle Hotel Arua (Arua)
A house with a covered porch, a chair, and a small garden area. - White Castle Hotel Arua (Arua)
A covered outdoor seating area with wicker chairs and a bar with a Pepsi advertisement. - White Castle Hotel Arua (Arua)
At White Castle Hotel Arua, you can look forward to free continental breakfast, a poolside bar, and a terrace. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room

A hotel room with two beds, a standing fan, and a view of the outdoors through a window.

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

A neatly made bed with a white bedspread and a decorative blanket, a wooden nightstand with a book, a telephone, and a window with curtains.

Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A room with two beds, a small desk, a chair, a fan, and a door leading outside.

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A covered porch with a wooden door, a small table, and two chairs.

Deluxe Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

A bed with white bedding and a colorful pillow, a standing fan, and a nightstand with a lamp.

Standard Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Arua is home to White Castle Hotel Arua. Arua Central Market and Roman Catholic Diocese of Arua Headquarters are local landmarks, and if an activity is on the agenda, check out West Nile Golf Club. Visit our Arua travel guide
Map
Off Pakwach Road, Arua

What's nearby

  • West Nile Golf Club
    6 min drive - 3.6 miles
  • Arua Central Market
    7 min drive - 4.3 miles
  • Roman Catholic Diocese of Arua Headquarters
    10 min drive - 4.7 miles

Restaurants

  • oasis
    6 min drive
  • Rojey’s Creamery
    4 min drive
  • Comradz Sports Bar
    3 min drive
  • The Diner Arua
    4 min drive
  • Bamboo Village
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 230 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Does White Castle Hotel Arua have a pool?

Yes, this property has an outdoor pool.

Is White Castle Hotel Arua pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at White Castle Hotel Arua?

Check-in start time: noon; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at White Castle Hotel Arua?

Check-out is at 10:00 AM.

Does White Castle Hotel Arua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 230 per vehicle applies.

Where is White Castle Hotel Arua located?

Situated in Arua, this hotel is within 6 mi (10 km) of West Nile Golf Club, Arua Central Market, and Roman Catholic Diocese of Arua Headquarters.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

White Castle Hotel Arua Reviews

6.8

8.0

Cleanliness

7.0

Amenities

7.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified review

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful early breakfast on last day. Room spacious. Good good bed. Shower nice except one day when little water. Secure place. Parking. Weaver birds nesting above the little cottage where my room was. They did not seem to be expecting us but sorted out so all well. Breakfast good and i ate al a carte in the evening and food ok. Arua is distant so good to be able to find a reasonable hotel to stay which met our needs. It is quite expensive for the best rooms
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Dorothy

The hotel is very average, very slow on service. On arrival, the lady cleaner really tried her best to help us but the bathroom/ toilet facilities were not working, leaking and after complaining about it we were moved to another facility. The bathroom area is hazardous due to lack of water mopping equipments after showering.
Stayed 4 nights in Mar 2023
Verified review

2/10 Terrible

Sunil

Disliked: Staff & service
Booked on Expedia, made payment, received confirmation.... then the horror story started. Firstly, we arrived at reception to sleepy reception staff who said ‘we dont have your booking, we dont have any rooms, we are not online and we dont deal with Expedia’! Absolutely zero customer skills and 10 mins later a manager appears, who made phone calls etc , only to confirm the above. I asked for a letter from them to confirm the same, which I had to type myself on their computer, then went about Arua trying to find two rooms for weary long distance travelers (found a dark dingy place in town on the third floor). My two long distance calls to Expedia remain u resolved, and the payment has been taken from my account. I will pick up the matter seriously with Expedia upon my return to the UK soon. A key lesson here was that you cannot take a booking for granted even when the property is on Expedia. We were told by the hotel management that the property posting on Expedia was fraudulent and they never signed up with Expedia. Wow! That was a real first. Hoping that Expedia can resolve the matter not only for me but on the matter of a property that is on their website but says it is not ! Travelers beware in general.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are beautiful and provide a lot of privacy for each bungalow. Rooms are basic but clean. Staff was very nice and accommodating and food was good. There were a couple groups there which took up the work spaces - this was the only issue.
Stayed 9 nights in Sep 2021
Verified review

8/10 Good

Endang Widiastuti

Liked: Cleanliness, staff & service
This hotel has a very beautiful landscape. many type of plants, flower you can found in that hotel. In the morning when you wake up, you can hear the birds singing . However its not really friendly for working space. However you still can hanging around, chat and discuss in swimming pool and restaurant areas. Milly the team leader there is so nice, she is willing to help anytime you need. all the staff there is wonderful, For Lizard lovers, you will enjoy to stay there
Stayed 9 nights in Sep 2021