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AC Hotel Palacio de Santa Ana by Marriott

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Interior detail - AC Hotel Palacio de Santa Ana by Marriott (Arroyo de la Encomienda)
View from property - AC Hotel Palacio de Santa Ana by Marriott (Arroyo de la Encomienda)
View from property - AC Hotel Palacio de Santa Ana by Marriott (Arroyo de la Encomienda)
View from property - AC Hotel Palacio de Santa Ana by Marriott (Arroyo de la Encomienda)
Reception - AC Hotel Palacio de Santa Ana by Marriott (Arroyo de la Encomienda)
Luxury
5.0 star property
8.6

Excellent

Riverside sanctuary with private pier

A glass-enclosed cloister houses the leisure area, offering a tranquil retreat. Beyond the hotel, a magnificent garden unfolds with its own pier extending into the water. The indoor pool provides year-round relaxation with attentive concierge services personalizing each stay.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a small table, and a window with a view.

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, desk, soundproofing, free cribs/infant beds

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, desk, soundproofing, free cribs/infant beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, desk, soundproofing, free cribs/infant beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Arroyo de la Encomienda, AC Hotel Palacio de Santa Ana by Marriott is in a shopping district. Casa de la India and Columbus Monument are local landmarks, and some of the area's attractions include Museo de la Ciencia and Centro Cultural y Etnográfico de Arroyo. Feria de Valladolid and Centro Cultural Miguel Delibes are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Arroyo de la Encomienda travel guide
Map
Camino de la Flecha, s/n, Arroyo de la Encomienda, Valladolid, 47197

What's nearby

  • Cavalry Academy building on Zorrilla square in Valladolid, Spain, Shutterstock ID 298667987, SF SSA Case with Manager Approval: Case 07151371, Job: Prepay credit, Client/Licensee: , Other:
    Plaza de Zorrilla
    7 min drive - 3.1 miles
  • Museo de la Ciencia
    4 min drive - 1.6 miles
  • Auditorium Miguel Delibes
    5 min drive - 2.0 miles
  • Centro Cultural Miguel Delibes
    7 min drive - 2.7 miles
  • Plaza Mayor
    9 min drive - 3.8 miles

Getting around

  • Valladolid Campo Grande Station
    14 min drive
  • Valladolid (VLL)
    22 min drive

Restaurants

  • El Portalón
    13 min walk
  • Cervecería 100 montaditos
    16 min walk
  • Restaurante Bar El Peral
    6 min drive
  • A-Cero
    5 min drive
  • La Fundición
    5 min walk

About this property

AC Hotel Palacio de Santa Ana by Marriott

Luxury hotel in a shopping district
A terrace, a garden, and laundry facilities are just a few of the amenities provided at AC Hotel Palacio de Santa Ana by Marriott. The on-site Spanish cuisine restaurant, LOS JERONIMOS, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and an elevator
  • A 24-hour front desk, concierge services, and a banquet hall
Room features
All 98 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bidets and shower/tub combinations
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18.70 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Bar
  • LOS JERONIMOS

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,293 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.70 per person
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does AC Hotel Palacio de Santa Ana by Marriott have a pool?

Yes, this property has an indoor pool.

Is AC Hotel Palacio de Santa Ana by Marriott pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at AC Hotel Palacio de Santa Ana by Marriott?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at AC Hotel Palacio de Santa Ana by Marriott?

Check-out is at noon.

Where is AC Hotel Palacio de Santa Ana by Marriott located?

Situated in a shopping district, this luxury hotel is within 2 mi (3 km) of Museo de la Ciencia, Auditorium Miguel Delibes, and Centro Cultural Miguel Delibes. Rio Shopping and Jose Zorilla Stadium are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AC Hotel Palacio de Santa Ana by Marriott Reviews

8.6

Excellent

9.2

Cleanliness

7.6

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 120 out of 212 reviews
Rating 8 - Good. 56 out of 212 reviews
Rating 6 - Okay. 21 out of 212 reviews
Rating 4 - Poor. 9 out of 212 reviews
Rating 2 - Terrible. 6 out of 212 reviews

Reviews

Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great hotel in the heart of the Ribera del Duero wine region.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, amenities
Excelent as always
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!!!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The evening receptionist was a darling
Stayed 1 night in Aug 2024
Verified

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Neing
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Manuel

Disliked: Cleanliness, property conditions & facilities
Unfortunately we were given two rooms adjacent to the staff entrance. Staff were arriving from 5am and continuously pressing the electronic buzzer which was way too loud and could be heard from our rooms. To make matters worse some of the staff would hold loud conversations impeding a good nights sleep. The staff attitude when we complained was one of indifference and they also confirmed that other guests had complained in the past. Knowing there is a problem and not doing anything about it demonstrates a lack of professionalism. On another note, we ate at the hotel restaurant and the food was terrible and small portions. To be honest I found that the quality of the food was well below standards and overpriced. Rooms were looking a bit dated and dusty, but comfortable. The hotel itself is quite beautiful and striking as this used to be a monastery of sorts… Personally I wouldn’t stay here again because of our experience.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

J.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and good hotel.

Hotel was perfect. Disappointing was we could not have dinner as we planned for and was the whole reason for staying the hotel. Really disappointing. Room perfect, staff friendly, location perfect. But I clearly indentified at the booking I wanted a dinner in the restaurant. I am sure the wedding was planned much earlier than our booking. Not nice and would have expected some kind of compensation.
Stayed 1 night in May 2023
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, amenities
Nettes Personal, Zimmer an und fuer sich ok, aber Erdgeschoss hat keine Aussicht.letztes Mal hatten wir super Zimmer im q. STOCJ
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

rafa

Liked: Cleanliness, staff & service, room comfort

Hotel espectacular

Un hotel espectacular en todos los sentidos desde la amabilidad de la persona en recepcion cuando llegas, el poder aparcar en la misma puerta, un hotel super bonito y tranquilo, un restaurante de lo mejor para volver .
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Razoável a estadia. O hotel é muito bonito, mas por exemplo no nosso quarto não havia tomadas. Pessoal da recepção muito amável! E um pouco longe do centro histórico! Mediano!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen calidad precio
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Ascension

Liked: Cleanliness, property conditions & facilities, room comfort

Más cercano a 4estrellas que a 5

El hotel parece más bien de cuatro estrellas que de cinco, está correcto pero con poco detalle. Tuvimos un trato bastante incómodo por parte de un señor del hotel porque no nos dejaba entrar a cenar al restaurante, me sentía fatal primero nos dijo que el restaurante estaba cerrado al público por un evento, luego me preguntó que si tenía reserva y le dije que no, me dijo imposible estamos completos pero con muy malos modales al final les dije que al llegar había preguntado en recepción y entonces me dijo ahh pero están Uds alojados? Y le dije claro entonces me dijo que podíamos pasar, creo que era lo primero que nos tenia que haber preguntado, pero lo peor fueron los malos modos de ese señor. Puede ser porque estuviera el equipo de fútbol del Sevilla, no se…El demás personal muy amable. Esta alejado del centro hay que coger el coche. Las camas muy cómodas, y el desayuno correcto, no con mucha variedad pero lo que había estaba rico.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Manuel Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia muy agradable

Estancia muy agradable. Destacaría lo acogedor y amplio de las habitaciones junto con el hecho de disponer de parking cubierto incluido en el precio. El punto negativo para nosotros fue el colchón, no nos resultó nada cómodo, entiendo que es algo personal pero en nuestro caso no nos ayudó en el descanso. Pese a este detalle lo recomendaría.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bonito
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra rent hotell

Snyggt hotell. Reception som det ska vara. Rummet väldigt bra. Service till middag sådär, flera personal som mest stod och snackade. Maten var god men pass upp - köttet kommer ensamt. Potatis, grönsaker etc måste beställas extra och kostar 5€ per extra. Stor gratis parkering framför ingång och garage i källaren mot betalning.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Gewoon perfect en prachtig gebouw
Stayed 1 night in Jan 2024
Verified

8/10 Good

Goran

Liked: Staff & service, property conditions & facilities, room comfort
Mycket trevligt hotell men tråkig omgivning. Bra parkering inomhus.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax y confort en hotel de lujo

Hotel moderno lleno de comodidades con la zona de ocio en el precioso claustro acristalado en su zona alta Magnifico jardin con embarcadeo en la parte trasera del hotel.Mencion aparte el personal en general,amables y con gran dedicacion para que el cliente se encuentre mejor que en su casa.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Gonzalo

Liked: Cleanliness, staff & service
Es correcto... Pero un poco frío todo El restaurante es atroz. Terrible es suave.no es que hagan nada mal mal, pero es mediocre y pretencioso siendo una medianía. De verdad, destruye la experiencia. La comida. El servicio, correcto. Y simpático para ser Castilla.
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Tony

Review

This hotel is rated at 5 star but it falls far short of this and is an adequate 4 star
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

JEAN PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est parfait... le cadre de l'hôtel est très agréable
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Anibal

Liked: Cleanliness, property conditions & facilities
Very good hotel but lacks a comparable restaurant.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso espectacular
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un 10

Todo perfecto.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Sandra pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estupendo
Stayed 1 night in Nov 2021