Does Arrecife Gran Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Arrecife Gran Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arrecife Gran Hotel & Spa?

Self parking is available for EUR 15 per day.

What time is check-in at Arrecife Gran Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Arrecife Gran Hotel & Spa?

Check-out is at noon. Late check-out is available for EUR 58 (subject to availability).

Where is Arrecife Gran Hotel & Spa located?

Located in Arrecife, this beachfront hotel is in the city center and within a 5-minute walk of El Reducto Beach and Lanzarote Educacion a Distancia University. Playa del Castillo de San Gabriel and El Charco de San Gines are also within 15 minutes.

10/10 Excellent

Jermaine

Aug 20, 2025

Liked: Cleanliness, staff & service, amenities

Lovely room, good food and good location.

Stayed 2 nights in Aug 2025

6/10 Okay

Denise

Sep 5, 2025

Disliked: Staff & service

The staff were rude at the reception no customer service The beach was nice but no Sun beds The rooms were ok could have been cleaner don’t clean like we do at home

Stayed 7 nights in Aug 2025

8/10 Good

Verified traveler

May 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Great location, great views, wide selection for breakfast, friendly staff.

Stayed 8 nights in Apr 2025

10/10 Excellent

Michael

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel in great location.

Stayed 3 nights in Mar 2025

10/10 Excellent

Kusum

Nov 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We just come back went with friends had a amazing time I had massage twice with Alina, she’s brilliant All the staff from reception to a cleaner and in the breakfast area, also polite and helpful

Stayed 6 nights in Nov 2024

10/10 Excellent

Eduardo

Nov 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great plus that view 😍

Stayed 1 night in Nov 2024

8/10 Good

Henk

Mar 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and clean hotel, nice food and nice people

Stayed 2 nights in Mar 2024

10/10 Excellent

Tony

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Outstanding

Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Dec 4, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely place

Stayed 5 nights in Nov 2023

10/10 Excellent

Tasnim

Jul 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

We really enjoyed the spa that was part of the hotel as well as the live performances. The staff were friendly and helpful and the views were incredible. Overall we really enjoyed our stay and would highly recommend :)

Stayed 3 nights in Jul 2023

10/10 Excellent

alex

Sep 11, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel both the restaurants were excellent. Parking was next to the hotel. The pool are was very nice

Stayed 3 nights in Jun 2023

10/10 Excellent

joanne

Jan 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Lovely pool area and bars with amazing breakfast. My husband celebrated his birthday and as a surprise we were left a bottle of fizz and cake in the room which was really nice.

Stayed 7 nights in Jan 2024

10/10 Excellent

Samantha

Oct 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed my stay at the Gran Hotel and Spa. It was clean and comfortable. The staff were very friendly and helpful. The location was amazing, right by the beach. It's the tallest building there, so you can't miss it. The spa was a great feature, though it was discounted due to the jacuzzi being closed. The rooftop bar is a nice place to watch the sunset but I wouldn't recommend the food.

Stayed 5 nights in Sep 2024

6/10 Okay

Thomas

Jan 4, 2025

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

No 5* standard

Not really worth for a 5* hotel. Spa needs to be reserved (even sauna). No flexibility of staff.

Stayed 7 nights in Dec 2024

10/10 Excellent

Alwin

Oct 31, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Florian and the hospitality team made our stay special. Fir a first time in Lanzarote, an excellent hotel and location. Thank you

Stayed 4 nights in Oct 2022

10/10 Excellent

Piyush

Mar 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views, polite staff, comfortable room

Everything about the stay was very good. From check-in to quality & comfort of the room. Only minor thing I would say is, please get the toaster in the vreakfast buffet area sorted out. It takes 5 rounds to get the bread even mildly toasted

Stayed 3 nights in Mar 2024

10/10 Excellent

John

Jan 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restaurant disappointing everything else was lovely

Stayed 1 night in Jan 2024

8/10 Good

Penelope

Dec 30, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost excellent! Responsible hotel to problem wi

Hotel clean and comfortable. Breakfast and dinner has food to satisfy the most demanding of clientele with some freshly cooked to order. I have stayed here 4 times now and sadly the room on this occasion was near the bar and so music disturbance late at night. Never had a problem before …. Hence this occasion slight downgrade from excellent. To be fair the hotel were very responsive and kind when they heard about the problem

Stayed 2 nights in Dec 2023

2/10 Terrible

Rana

Aug 17, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low quality service

It was way too expensive for what it is. They were short-staffed most of the time. The food is terrible! The waiters cannot get an order right! The bed was uncomfortable and the sheets were low quality. I kept asking them to change the bed sheets but they never did. I will never go back there and would not recommend it.

Stayed 7 nights in Aug 2022

8/10 Good

Lorraine

Aug 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning vistas and great rooms

Such a gorgeous hotel and always a pleasure to stay here. The rooms are wonderful- very comfortable and the views spectacular. The rooftop bar is stunning (though service can be slow) and the cocktails outstanding. If you are looking to really treat yourself, so try their ground floor restaurant - it’s outstanding. Just a few things that could be better: (1) air conditioning is really needed in the breakfast buffet room - it was so very hot & certainly worked against any kind of leisurely meal; (2) the elevators are on the most random algorithm and take forever- factor this in and don’t get frustrated by them! (3) I’d really like it the hotel showed you the bill for you to check before telling you the final sun owed- was surprised that I had to ask for this- on final checkout but also in the (really excellent) restaurant; And some suggestions: (1) it would be wonderful if the hotel would rent out deckchairs/beach mats/parasols for the adjacent beach. A “beachbag” option for guests would be wonderful; (2) another idea- imagine if there was somewhere to leave and share unused sunscreen with incoming guests- I left some factor 30 and aftersún in the ladies bathroom and hope someone will make use of it! All in all, this is a really lovely spot- easy walking to the old harbour and shopping area, with lots of excellent restaurants around.

Stayed 7 nights in Aug 2023

6/10 Okay

Dean

Aug 19, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Some good and some bad

There is much to like about this hotel so I will start with the positives. Firstly the hotel is clean and tidy and the room we had was immaculate with a great sea/beach view. The pool area and Spa are very nice and again very clean and tidy. Unfortunately now the Negatives. Our experience of the Bar on the 17th Floor was very poor and extremely disappointing. We waited around 20 minutes to be seated, then a further 20 minutes for our drink/food order to be taken - then another 20 minutes to get just the drinks and we presumed the food would follow shortly after. Unfortunately 20 minutes later and still no food and none of the staff showed any interest when we tried to get their attention. In the end we gave up. I went to pay for the drinks and then they had the audacity to try and charge us for food we never received!! Needless to say I went to reception to complain and to be fair they took my feedback seriously and made efforts to make up for this poor level of service. All in all its a lovely hotel that we have stayed at a few times now but after this most recent experience it has put us off returning which is a real shame - but when you pay for a premium hotel experience you expect a premium level of service and this was some way short. There was also the issue of not often being able to get a sun lounger on the sun deck as these were usually hogged by selfish individuals but this is something you may experience in any large hotel complex.

Stayed 4 nights in Aug 2022

4/10 Poor

Regina

Sep 22, 2022

Disliked: Staff & service

Air con and shower type disaster

Welcome at Reception seemed good and we received a nice welcome drink, however my booking request for a room with accessible shower had been refused. He said if we wanted a room with roll in shower, it would cost extra for a suite. My booking on Hotels.com, as one member of my family cannot get into a bath due to a disability was irrelevant as I had booked through a third party! We went to our room and as it was hot we tried to put air con on high. The air conditioning did not work and the room became quite hot. We called Reception to ask about air con. They sent a maintenance man to check it out. He put up a ladder at entrance to our bedroom and worked on it for nearly one hour. We were trapped in this hot room. When it was clear it wasn’t being fixed, we called Reception again and they agreed to move us to a room on a higher floor. I again asked if we could get a room with accessible shower and Receptionist told us it was not possible. I asked if I could speak to the Manager and he told me she was on holidays! He sent her a text to request an upgrade for us but it was refused. He told us we could use the showers in the Spa in morning. It didn’t open until 10am but someone would let us in earlier for showers. We moved to the 7th floor room and having lost 3 hours of our evening it was now dark so did not want to walk too far. In the morning we tried to access Spa but staff said it was not possible. A complete shambles for our one treat night in a 4**** hotel

Stayed 1 night in Sep 2022

2/10 Terrible

mohammed zaki

Oct 27, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel restaurant scammed me out of 19 euros for serving an appetiser for a main. When i questioned them they did nothing about it and exoected the payment.... i even have photos of what i was served.... absolute scam The area whete the hotel is based is completely dead.... thought i was walking around a 3rd world country. I kept on having to remind staff to clean the room. The hotel is basically a fancy high rise block of flats turned into rooms. There is limited space on where u can enjoy the sun at the actual hotel, just some narrow balcony which sits around 10 tosp on the 2nd floor for the entire hotel of around 168 guests. Its a joke..... would not recommend this hotel, not worht the money. Massively disappointed

Stayed 10 nights in Oct 2025

10/10 Excellent

Roland

Oct 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Alles super 😁

Stayed 2 nights in Oct 2025

10/10 Excellent

Mercedes

Oct 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo en el hotel ha sido maravilloso, hemos tenido una experiencia muy buena. Nos ha encantado sobretodo el recibimiento y atendimiento del staff y las espectaculares vistas.

Stayed 4 nights in Oct 2025

Arrecife Gran Hotel & Spa

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Arrecife Gran Hotel & Spa Reviews

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