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Cleopatra Palace Hotel

Property class: 4

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Photo gallery for Cleopatra Palace Hotel

A hotel pool area with white columns, sun loungers, and a clear blue pool. - Cleopatra Palace Hotel (Arona)
A balcony with a view of a beach, palm trees, and a clear sky. - Cleopatra Palace Hotel (Arona)
A hotel room with a large bed, a desk with a computer, a chair, and a view of palm trees through the window. - Cleopatra Palace Hotel (Arona)
A beach with palm trees, umbrellas, and a clear sky. - Cleopatra Palace Hotel (Arona)
A hotel room with a sofa, a small table, a TV mounted on the wall, and a sliding glass door leading to a balcony. - Cleopatra Palace Hotel (Arona)
Close to Playa de las Américas and Las Vistas Beach, Cleopatra Palace Hotel provides a beach bar, a poolside bar, and a terrace. Active travelers can enjoy cycling at this resort. For some rest and relaxation, visit the hot tub. The on-site restaurant, Buffet Cleopatra, serves breakfast. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and car rentals on site.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Superior Double Room, Private Pool

A hotel room with a bed, a desk, a chair, a television, and a sliding glass door to the outside.

Superior Double Room, Private Pool

8.8 out of 10
Excellent
(21 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

A hotel room with a bed, a desk with a computer, a TV, a small fridge, a dining table with chairs, and a balcony with red curtains.

Standard Room, Pool View

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room (2 Adults)

A balcony with a table and chairs, overlooking a courtyard with palm trees and other buildings.

Standard Room (2 Adults)

8.4 out of 10
Very good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Doble)

A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.

Suite (Doble)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

A hotel room with a bed, a desk, a chair, a TV, and a wardrobe.

Suite (2 adults and 1 child)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

A hotel room with a bed, a desk with a computer, a TV, a small fridge, a dining table with chairs, and a balcony with red curtains.

Standard Double or Twin Room, Sea View (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

A hotel room with a bed, a desk, a chair, a television, and a sliding glass door to the outside.

Superior Double Room, Private Pool (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Use

A balcony with a table and chairs, overlooking a courtyard with palm trees and other buildings.

Standard Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Balcony (Triple)

A balcony with a table and chairs, overlooking a courtyard with palm trees and other buildings.

Standard Room, Balcony (Triple)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Balcony, Pool View (Triple)

A balcony with a table and chairs, overlooking a courtyard with palm trees and other buildings.

Standard Room, Balcony, Pool View (Triple)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Single Use Standard Sea View

A balcony with a view of the beach, palm trees, and the sea.

Double Single Use Standard Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Single Use Superior Private Pool

A rooftop pool area with lounge chairs, a table, and an umbrella.

Double Single Use Superior Private Pool

  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Triple Superior Room. Private Pool

A rooftop pool area with lounge chairs, a table, and an umbrella.

Triple Superior Room. Private Pool

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ground Floor Room Sea View

A hotel room with a bed, a desk, a chair, a lamp, a window with curtains, and a wall-mounted artwork.

Ground Floor Room Sea View

  • Sea view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Ground Floor Room. Sea View. Single Use

A hotel room with a bed, a desk, a chair, a lamp, a window with curtains, and a wall-mounted artwork.

Ground Floor Room. Sea View. Single Use

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Ground Floor Room. Sea View

A hotel room with a bed, a desk, a chair, a lamp, a window with curtains, and a wall-mounted artwork.

Ground Floor Room. Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Ground Floor Room. Sea View. Triple

A hotel room with a bed, a desk, a chair, a lamp, a window with curtains, and a wall-mounted artwork.

Ground Floor Room. Sea View. Triple

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Balcony (Single Use)

A balcony with a table and chairs, overlooking a courtyard with palm trees and other buildings.

Suite, Balcony (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite, Balcony (Triple)

A balcony with a table and chairs, overlooking a courtyard with palm trees and other buildings.

Suite, Balcony (Triple)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite 2 Adults & 2 Children

A balcony with a table and chairs, overlooking a courtyard with palm trees and other buildings.

Suite 2 Adults & 2 Children

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite 3 Adults & 1 Child

A balcony with a table and chairs, overlooking a courtyard with palm trees and other buildings.

Suite 3 Adults & 1 Child

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, Balcony, Pool View (Single Use)

A hotel pool area with white columns, sun loungers, and a clear blue pool.

Standard Room, Balcony, Pool View (Single Use)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

A balcony with a table and chairs, overlooking a courtyard with palm trees and other buildings.

Standard Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Sea View

A beach with palm trees, umbrellas, and a clear sky.

Standard Room, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

A hotel room with a bed, a desk with a computer, a TV, a small fridge, a dining table with chairs, and a balcony with red curtains.

Standard Room, Pool View (2 adults and 1 child)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Playa de las Américas, a neighborhood in Arona, Cleopatra Palace Hotel is near the airport and near the beach. While the natural beauty of Fañabé Beach and Las Vistas Beach can be enjoyed by anyone, those looking for an activity can check out Puerto Colon Marina. Siam Park and Water Sports Tenerife are also worth visiting. Discover the area's water adventures with snorkeling, windsurfing, and surfing/body boarding nearby, or enjoy the great outdoors with skydiving. Visit our Arona travel guide
View more Resorts in Arona
Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660

What's nearby

  • A beach with palm trees, umbrellas, and people.
    El Camison Beach
    2 min walk - 0.1 miles
  • A beach with rows of blue and white sun loungers and umbrellas, a sandy shore, and a backdrop of white buildings with red roofs on a hillside.
    Las Vistas Beach
    5 min walk - 0.3 miles
  • An aerial view of a coastal city with a prominent mountain, clear blue waters, and a well-developed urban area.
    Playa de las Américas
    12 min walk - 0.7 miles
  • Arona Pyramid
    2 min walk - 0.1 miles
  • Estadio Antonio Domínguez Alfonso
    9 min walk - 0.5 miles

Getting around

  • Tenerife South Airport (TFS)
    20 min drive

Restaurants

  • Hard Rock Cafe Tenerife
    1 min walk
  • La Cascada Bar
    4 min walk
  • Harry's Bar
    2 min walk
  • Cafe Ole Bar
    2 min walk
  • Thai Botanico
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Hall
  • Buffet Cleopatra
  • Pool Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Piano
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H-38-4-0000346

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Cleopatra Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Cleopatra Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cleopatra Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Cleopatra Palace Hotel?

Check-out is at noon.

Does Cleopatra Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Cleopatra Palace Hotel located?

Located in Playa de las Américas, this resort is within a 10-minute walk of Arona Pyramid and Las Vistas Beach. Fañabé Beach is 2.4 mi (3.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cleopatra Palace Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

Reviews

Verified review

8/10 Good

Vikesh

Liked: Cleanliness, property conditions & facilities
Decent hotel in a central location. You get what you pay for but it’s not a bad option at all.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our plunge pool balcony was excellent. We stayed on it most of the day. Will be returning.
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Navjot Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel, amazing location on the beachfront next to the shops and restaurants. Staff were friendly and very helpful. Will definitely be returning here again soon.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Matthew paul

Liked: Cleanliness, staff & service, amenities
This is a beautiful hotel, from check in to check out staff were very friendly and helpful. Really clean and spacious rooms, rooms are cleaned daily which is nice. We stayed in a superior room with plunge pool, great size for a couple with a nice big balcony which had amazing views. The plunge pool was great for cooling off and relaxing, Air con and safe is included with the room so no paying extra which is great. The hotels main pools/sunbeds and breakfast area were fantastic, plenty of space and sunbeds so no getting up early to try and get one. They have a great selection of food for breakfast, there’s something for everyone. I would say the only improvement for this hotel is to look at redecorating the rooms as they are quite outdated and could do with a new lick of paint. I would highly recommend staying here if you are looking for a nice, stress free hotel with beautiful views and easy access to the beach.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Most relaxed holiday - beach/pool, eat, sleep and repeat. Loved the location - can easily walk to los cristianos old town one way, and las americas and beyond the other. we had a room overlooking the beach - sunbeds only 6 euros - and excellent beach restaurant - which was perfect. Connected rooms a bonus. Rooms Cleaned every day. Lovely pool - with new towels every day. Hotel pool bar with nice and reasonable menu. Breakfast in the morning accompanied by a pianist was delightful - so much choice. Every member of staff was lovely. Can get a taxi for about 10 euros to get between places, ie Del duque / fanabe. Restaurant recommendations: Essenza - 30 min walk - best views, arrive before sunseet. Oro di Napoli - los Cristianos old town - the best pizzas (and cheap!). Limonella - Italian - book in advance. ⭐️⭐️⭐️⭐️⭐️
Stayed 9 nights in Aug 2026
Verified review

8/10 Good

Luciana

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was excellent and staffs were very friendly. Location was very nice.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Saman

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This a good hotel specially regarding location and amenities around. The building is nice as well but need more maintenance as it’s very old. Need to improve and do maintenance in the pool and also rooms. The breakfast it’s not fantastic, very usual and nothing special. The coffee machine is disaster, ( really worth to change it to better one), pastries are very good. Staff are very nice and helpful as well.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff fab location
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Great hotel staff very friendly
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Valerie Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with friendly staff. Asked for an iron board and kettle and was brought to room straight away. So much choice for Breakfast and the freshly squeezed orange juice was amazing
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Philip Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, room could do with updating but it was Very Clean, well done to the hotel staff top drawer 😀👍
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Rhiannon Amee

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing in every area!
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Sam

Liked: Cleanliness, staff & service, amenities
Kettle in room would be a big plus
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, location and room all round fantastic
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Next to the beach, restaurants and shops
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and lovely hotel
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel . Breakfast beautiful . The piano playing whilst eating breakfast was just magical . Staff very friendly . We shall be returning in march . Outstanding visit .
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family bday stay amazing friendly stuff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Gail Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Stayed 10 nights in Sep 2024
Verified review

10/10 Excellent

Ana Maria Ojeda

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to make my mum comfortable in the absence of a disabled adapted room
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location

Nice hotel, all staff really friendly, great location near to beach.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, friendly, helpful staff, clean hotel, good facilities, close to shopping, restaurants and the beach. Ideal.
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

elizabeth claire

Liked: Cleanliness, amenities, property conditions & facilities
Just had a lovely stay at the Cleopatra Palace. Hotel is in a great spot, right on the front, use your room key to open gate onto the front. Hotel is situated on the golden mile, so many choices for food and drink and plenty of shops. Staff were friendly, breakfast had a good selection. Plenty of sun beds by the pool (pool was a bit cold). Only downside is the hotel is starting to look tired, needs renovating but other than that! It’s our 2nd stay and will be back again.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. really good location to the shops and the beach.. staff were very friendly and polite very easy to understand. Would definitely stay there again.
Stayed 4 nights in Jan 2025