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Cleopatra Palace Hotel

4.0 star property
Beachfront resort with bars and spa services

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Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
Massages
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room (2 Adults)

1 bedroom, minibar, in-room safe, desk

Standard Room (2 Adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Private Pool (2 adults and 1 child)

Highlights

Balcony
Private pool
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Bidet
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Bidet
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Private Pool

Highlights

Balcony
Private pool
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Doble)

1 bedroom, minibar, in-room safe, desk

Suite (Doble)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

1 bedroom, minibar, in-room safe, desk

Standard Room, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Sea View

1 bedroom, minibar, in-room safe, desk

Standard Room, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660

What's nearby

  • Las Vistas Beach - 7 min walk - 0.4 miles
  • Playa de las Américas - 10 min walk - 0.6 miles
  • Los Cristianos Beach - 17 min walk - 0.9 miles
  • Veronicas Strip - 17 min walk - 0.9 miles
  • Siam Park - 4 min drive - 1.2 miles

Getting around

  • Tenerife South Airport (TFS) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cafetería Plaza - ‬3 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Mamma Mia - ‬1 min walk

About this property

Cleopatra Palace Hotel

Upscale resort near Las Vistas Beach
Close to Playa de las Américas and Los Cristianos Beach, Cleopatra Palace Hotel provides a beach bar, a poolside bar, and a terrace. Adventurous travelers may like the cycling at this resort. For some rest and relaxation, visit the hot tub. The on-site restaurant, Buffet Cleopatra, serves breakfast. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Bike rentals, tennis courts, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 431 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • TVs with satellite channels
  • Balconies, daily housekeeping, and desks

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Hall
  • Buffet Cleopatra
  • Pool Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Piano
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

Does Cleopatra Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Cleopatra Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cleopatra Palace Hotel?

Self parking is free at this property.

What time is check-in at Cleopatra Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Cleopatra Palace Hotel?

Check-out is at noon.

Does Cleopatra Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Cleopatra Palace Hotel located?

Situated on the beach, this resort is within a 10-minute walk of Arona Pyramid, Las Vistas Beach, and Playa de las Américas. Siam Park and Fañabé Beach are also within 3 mi (5 km).

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Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1002 reviews
Rating 8 - Good. 327 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, location and room all round fantastic
Stayed 4 nights in Apr 2025

8/10 Good

THOMAS PURDUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great.
Stayed 6 nights in Apr 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, area is nice, the Piano at breakfast is annoying, but otherwise great
Stayed 3 nights in May 2025

10/10 Excellent

Grant McEwan Gilston

Liked: Cleanliness, property conditions & facilities
The Cleopatra Palace is just a really nice hotel! Very well located on a stretch of golden sandy beach. Many rooms at the front of the hotel have a sea view balcony offering that refreshing sea breeze when you are sitting out enjoying the relaxing sound of the waves rolling in! Staff very friendly and helpful…
Stayed 7 nights in May 2025

10/10 Excellent

Nicolle Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely area, and hotel, room was a little dated but overall lovely place to stay
Stayed 4 nights in Apr 2025

8/10 Good

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and easy access to the beach. Make sure you have an international adapters for your computer and cell phones. We ended up having to buy 2. The breakfast was tasteless, fruit tasted like it came out of a can and coffee was awful. Food from room service was very good.
Stayed 4 nights in May 2025

10/10 Excellent

Tomáš

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, equipment little bit older but well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Caisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at Cleopatra Palace. Wonderful breakfast with pianomusic. And the beach so close - couldn’t be better!
Stayed 7 nights in Feb 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room and breakfast

Stayed for 6 nights. Used hotel several times before and always enjoyed our stay.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being greeted with a glass of Champagne was a very good start. Inside, the hotel looked like a Hollywood set, as was the pool area - a space fit for Cleopatra herself. The breakfast had excellent choices and open for a good time. No in-house restaurant for dinner at this time, which was disappointing, but the main street was 2 minutes away and full of eating places. The beach was outside the front door as was the promenade, which went around the whole bay area. An excellent place to holiday.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location

Nice hotel, all staff really friendly, great location near to beach.
Stayed 5 nights in Jan 2025

10/10 Excellent

julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a class hotel and excellent location really can’t praise it enough special mention to Julia at reception who was an absolute diamond and very helpful during our stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Hotel

The hotel is superb throughout, immaculately clean. Certain areas are a bit dated but the hotel is stunning through out especially the main dining areas. Location excellent, staff are brilliance and you are well looked after.
Stayed 10 nights in Feb 2025

10/10 Excellent

Xxandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely book here again when coming to Tenerife.
Stayed 5 nights in Jan 2025

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. really good location to the shops and the beach.. staff were very friendly and polite very easy to understand. Would definitely stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel we stayed over Christmas and was wonderful can not fault this hotel. We can not wait to come back after they have done the refurbishment :)
Stayed 7 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2-night stay

Stayed here some years ago, so knew the local. We only popped to Tenerife for 2 nights (yes, it’s perfectly doable as a short break). We had a 3rd floor room with sea view. Bed was comfy and lovely view. Would recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kemi

Liked: Cleanliness, staff & service, room comfort

Cleopatra hotels

Very clean hotel, staff are friendly and helpful. I will definitely come back to this hotel and recommend it to friends and family
Stayed 2 nights in Jan 2025

10/10 Excellent

keith

Liked: Amenities
Everything first class will be back many thanks Keith Etheridge
Stayed 5 nights in Mar 2025

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Cant wait to see renovations being done tho!
Stayed 3 nights in Jan 2025

10/10 Excellent

Bjarklind Thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Perfect location just a walking distances from the beach and the main shopping street. Clean and comfortable rooms. Breakfast with various options to choose from. Loved our stay there and would recommend it
Stayed 5 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay and I will definitely return for my next holiday. The staff is very friendly, and the service is excellent. The location is right in the middle of everything, as well as being ocean front. I enjoyed every minute of my time there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mojgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at Cleopatra Palace Hotel The staff were welcoming and attentive, the rooms were clean and comfortable, and the amenities exceeded my expectations—especially new year program , the pool, breakfast and location. I highly recommend this hotel and will definitely return on my next visit to Tenerife . Thank you for a great stay!
Stayed 6 nights in Dec 2024