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Mercure Arles Centre Arenes

Property class: 4

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Photo gallery for Mercure Arles Centre Arenes

A building with a stone facade, a dark wooden door, and a wrought iron staircase leading to a balcony. - Mercure Arles Centre Arenes (Arles)
A poolside setting with a drink, a magazine, and a towel on a table. - Mercure Arles Centre Arenes (Arles)
A spacious living area with a sofa set, armchairs, a coffee table, and a dining table. - Mercure Arles Centre Arenes (Arles)
An outdoor seating area with a table, chairs, a drink, and a small fountain. - Mercure Arles Centre Arenes (Arles)
A spacious hotel lobby with a buffet area, a seating area with tables and chairs, and a large potted plant. - Mercure Arles Centre Arenes (Arles)
You can look forward to a rooftop terrace, dry cleaning/laundry services, and a bar at Mercure Arles Centre Arenes. The on-site local cuisine restaurant, Oustau Joia, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a headboard with a unique design, and a patterned carpet.

Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a tray of breakfast, and two wall-mounted lamps.

Classic Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

A hotel room with two beds, a bedside table, a lamp, a desk with a chair, and a TV.

Classic Triple Room, 3 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a round table, a chair, and a lamp.

Junior Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

A neatly made bed with white linens, two brown pillows, and a green textured blanket.

Privilege, Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Triple Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, two bedside lamps, a headboard with a geometric pattern, and a window with curtains.

Privilege, Triple Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Located in Arles, Mercure Arles Centre Arenes is in the city center. The area's natural beauty can be seen at Camargue Nature Park and Camargue Regional Nature Park, while Espace Van Gogh and Museon Arlaten are cultural highlights. Le Manège d'Autrefois and Luma Arles are also worth visiting. Visit our Arles travel guide
Map
1 Rue Emile Fassin, Arles, Bouches-du-Rhone, 13200

What's nearby

  • A historic square with a prominent obelisk, classical buildings, and benches.
    Place de la Republique
    2 min walk - 0.1 miles
  • A courtyard with a fountain surrounded by flower beds and arches.
    Espace Van Gogh
    5 min walk - 0.3 miles
  • An ancient amphitheater with multiple arches and a central tower.
    Arles Amphitheatre
    5 min walk - 0.3 miles
  • Camargue Nature Park
    2 min walk - 0.1 miles
  • Place du Forum
    5 min walk - 0.3 miles

Getting around

  • Arles (ZAF-Arles Train Station)
    17 min walk
  • Nimes (FNI-Garons)
    19 min drive

Restaurants

  • Le VG d’Arles
    4 min walk
  • Paddy Mullin's
    2 min walk
  • Grand Cafe Malarte
    2 min walk
  • La maison des gourmands
    6 min walk
  • L'Épicerie du Cloître
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered self parking on site (EUR 16 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Oustau Joia

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,767 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Magnifying mirror
  • Null
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Banquet hall
  • Communal living room
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 16 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Mercure Arles Centre Arenes have a pool?

Yes, this property has an outdoor pool.

Is Mercure Arles Centre Arenes pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 16 per day. Limited spots are available.

What time is check-in at Mercure Arles Centre Arenes?

Check-in start time: 5:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Arles Centre Arenes?

Check-out is at 11:00 AM.

Where is Mercure Arles Centre Arenes located?

Located in the heart of Arles, this hotel is steps from Le Manège d'Autrefois and Camargue Nature Park. Place de la Republique and Arles Way are also within 5 minutes. Arles (ZAF-Arles Train Station) is 17 minutes by foot and Arles Station is 17 minutes.

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Reviews

Mercure Arles Centre Arenes Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 59 out of 103 reviews
Rating 8 - Good. 32 out of 103 reviews
Rating 6 - Okay. 5 out of 103 reviews
Rating 4 - Poor. 5 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptionally clean, and the staff were very helpful and friendly. The location was perfect. It was within walking distance of restaurants and a very short walk to the arena.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful staff.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel two minutes from the old town. Clean quiet and with a pool and air conditioning. Staff were a delight, especially Alice and Chiara.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a great location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying in this hotel. Great location, comfy beds, good showers. Parking is a bonus. Breakfast is a bit of a let down. Apart from that great hotel at reasonable price. Will recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous during my stay. The room was very comfortable and had a balcony with a beautiful view. I will definitely stay again when I return.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, very fresh. Didn’t do any activities
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Dated room decor 1970s style. No hot water only lukewarm water. Staff were polite and helpful.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Mercure Arles is in a perfect position to explore the old part of Arles on foot. The only cars allowed in the old part are those owned by people who live there, so walking is the only way to explore. It’s a lot of fun exploring the narrow streets and there’s plenty of places to rest along the way. The Mercure is clean, the rooms are not big but adequate and the every staff member we encountered was professional, helpful and engaging. The amenities are basic, just hand and body wash, which appears to be the case in most French Mercure Hotels. There was no fridge in our room which we found very unusual and medication needed to be handed to staff for refrigeration which was a little inconvenient. We ate at the restaurant but there are many more better places to eat that have a more diverse menu. I think the restaurant mainly caters to French coach tours and it is probably more suited to that clientele. If position is important in your travel plans then Mercure Arles is very well placed.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, but the hotel promised more than it delivered. The fitness center was closed "for renovation." The rooftop cocktail bar was non-existent. There were chairs but no bar. The parking garage was full. The room was small and uncomfortable.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the edge of the historic old town, which makes it perfectly located - cars can only go into certain parts of the old town, so this hotel was easy to drive to and drop off at. There is also parking onsite if you’re lucky, and just up the road at the multi-storey carpark if you’re not. The old town is just across the road, and is a delight - large enough to get lost in its beautiful meandering ancient streets and small enough to get around easily and be able to get back to the hotel with no trouble. The hotel is spotless, modern and well appointed. The only disappointment was the size of the swimming pool, which is really small - more of a plunge pool - and therefore much smaller than it appears on the images. There is however a large sun deck nearby which is lovely. The breakfast was decent. Staff were very helpful. We’d stay again, and would recommend it.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Lovely location to stroll into town.. Ample parking.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre of Arles. Parking under the hotel is available although the spaces are a bit tight.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Zimmer mit gutem WiFi und super Lage. Top Personal das immer hilfsbereit und zuvorkommend war.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
Mercure migliore decisamente di quello dí brest ma anche questo lontano dalla qualità che garantiva la catena, orrenda moquette anni 80 e aria condizionata vecchissima e non modificabile, la mia stanza 137 vista orribile, posizione top, pulita, parcheggio interno non disponibile ma c’è un altro vicinissimo alla stessa cifra, 16 euro al giorno
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera pulita. Chiara della reception molto brava e disponibile
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Hôtel bien placé chambre bien décorée.mais SDB petite et.non fonctionnelle et en plus Encombrée de la.porte des wc.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buon hotel in centro ad Arles ben organizzato e con personale gentile. Molto interessante la piscina
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était top. Attention piscine très petite mais cela ne nous a pas dérangé. Roof top très agréable
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre agréable et moderne, emplacement pratique
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à signaler un régal
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel était très agréable. Nous renouvellerons l’expérience
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé Roof top super
Stayed 1 night in Jul 2026