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Novotel Arica

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Photo gallery for Novotel Arica

A modern hotel with a grid of illuminated windows, a prominent 'N' on the side, and a well-lit entrance area. - Novotel Arica (Arica)
A poolside area with a lounge chair, a small table with a drink, and a potted plant. - Novotel Arica (Arica)
A modern lounge area with sofas, armchairs, and round tables. - Novotel Arica (Arica)
A hotel room with a large bed, two yellow chairs, a small table, a TV, and a view of a beach and ocean. - Novotel Arica (Arica)
A gym with exercise equipment, a blue mat, and a view of the beach. - Novotel Arica (Arica)
Luxury
4.0 star property
9.0

Wonderful

Upscale hotel near the airport

Consider a stay at Novotel Arica and take advantage of a grocery/convenience store, a terrace, and a garden. The on-site international cuisine restaurant, Gallo Cojo, offers breakfast, lunch, dinner, and pool views. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Double Bed Corner

A hotel room with a bed, two chairs, a small table, a TV, and a large window with a view of a cityscape.

Superior Room, 1 Double Bed Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a view of the city.

Executive Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, City View

A hotel room with two beds, a desk with a chair, a TV, and a view of the beach.

Standard Twin Room, City View

10.0 out of 10
Exceptional
(10 reviews)
  • Beach view
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, two chairs, a table, a TV, and a large window with a beach view.

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(11 reviews)
  • Beach view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Arica, Novotel Arica is near the airport and near the beach. Humedal del Rio Lluta and Station Arica-La Paz are local attractions and those in the mood for shopping can visit Arica Fish Market and Poblado Artesanal Shopping Area. Arica Culture House and Centro Cultural ex Cine Colón are also worth visiting. Visit our Arica travel guide
Map
AV RAUL PEY CASADO 2690, Arica, 100000

What's nearby

  • Chinchorro Beach
    1 min walk - 0.1 miles
  • Las Machas Beach
    12 min walk - 0.6 miles
  • Parque Nacional Lauca
    20 min walk - 1.1 miles
  • Arica Casino
    5 min drive - 1.9 miles
  • Humedal del Rio Lluta
    6 min drive - 2.3 miles

Getting around

  • Chinchorro Station
    14 min walk
  • Arica (ARI-Chacalluta)
    22 min drive

Restaurants

  • Rayú
    2 min walk
  • Wendy’s
    18 min walk
  • Kiosko Burn Tía Cecilia
    13 min walk
  • Pollo Sport
    17 min walk
  • Haru Express Chinchorro
    14 min walk

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CLP 11,300 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallo Cojo

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 560 square feet of conference space
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Direct access to the beach
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Dining table
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 32000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 16 and younger eat free breakfast
Rollaway/extra beds are available for CLP 20000.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CLP 11300 per person
  • Airport shuttle fee: CLP 16000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: CLP 32000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 20000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January 02 to July 31

Frequently asked questions

Does Novotel Arica have a pool?

Yes, this property has a seasonal outdoor pool.

Is Novotel Arica pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of CLP 32000 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Arica?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Arica?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Arica provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 16000 per vehicle applies.

Where is Novotel Arica located?

Offering direct access to the beach, this Arica hotel is within a 15-minute walk of Chinchorro Beach and Las Machas Beach. Parque Nacional Lauca and Baquedano Park are also within 2 mi (3 km). Chinchorro Station is 14 minutes by foot and Arica Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Arica Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 75 out of 106 reviews
Rating 8 - Good. 19 out of 106 reviews
Rating 6 - Okay. 5 out of 106 reviews
Rating 4 - Poor. 4 out of 106 reviews
Rating 2 - Terrible. 3 out of 106 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful most most spot some or little English if they didnt they would use a translator . All employees were every freindly and helpful to a very confused tourist lol.
Stayed 13 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained new hotel Excellent breakfast, good restaurant, clean , comfortable rooms , very supportive reception staff with good English, good location very close to the beach and restaurants
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Bon hôtel excellent restaurant
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comfortable bed, spacious room and delicious breakfast
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

Place was great. Great big window with a view of the sea. Fantastic shower. Great location by the beach. Very good complimentary breakfast. Staff is friendly and helpfull. Can't recommend this place enough.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff very friendly and restaurant food offerings were varied and tasty. Breakfast provided lots of options to guests. Nearby restaurants are excellent. The hotel is located on the outskirts of the city Much awareness of surroundings should be exercised by those choosing to walk the distance to the nearby shopping mall or further to the City centre.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels we've stayed at, including our travels in the United States. Everything is very clean and up to date. The aesthetic is also really cool. The breakfast buffet and restaurant area is beautiful and the lobby is spacious and comfortable - perfect for visiting with friends. The restaurant staff are also very polite and attentive. Our room had a sea view and it was amazing! We had a great view of the beach and El Morro with the Christ statue and flag. The room was also gorgeous. It looked just a nice as the pictures, if not better. It was also quite spacious and it and the bathroom were laid out very well. This might be silly, but the different lighting options in the room and bathroom were really nice. The bed was also super comfortable and the room was quiet. I seriously can't say enough good things about this hotel. If we ever find ourselves in Arica again, we will definitely stay here.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel. Nicely located near the beach. Restaurant was great for ordering à la carte at dinner time but the buffet breakfast was a little average.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and facilities!
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean, accessible from the airport and right on the beach
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, 5-star hotel. Facilities, service, location are all excellent.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beauty hotel

Great place to get funny time.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Great services and restaurant, we have had wonderful days
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place, best Hotel in Arica, great breakfast and really friendly and helpful staff. Only problem might be that there is a nightclub near by that might be an issue on weekends for light sleepers.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Thank you!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach. The staff is fantastic and always ready to help. Carmen is wonderful. The restaurant has great food at a really great price. Do yourselves a favor and get tge included breakfast. My partner worked out in the gym everyday. The pool is perfect
Stayed 5 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping did a good job. Restaurant/BAR staff were unfriendly.
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went down to have breakfast with over ann hour left for breakfast and immediately left the property as it was almost empty of anything but meat, seemed like the other choices we few and there was no staff to be seen. Sure glad we did not pay for a breakfast included rate!!
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a reservation for the biggest room. Mini fridge: empty. I asked for 3 water bottles at 3 AM. I have to go to the front desk to get them twice, one for pick them up and then another one to grab my wallet and for them. I asked them to charge it to my room, the answer was NO. Coach need a new fabric, windows needs to be cleaned also. Very dissapounted.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Loud neighborhood, not acustic protected rooms, terrible paying system, not resourceful staff, not prepared staff for handling emergencies, false fire alarms not handled correctly that interrupted all night sleep.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view, clean room, staff
Stayed 1 night in Jul 2026