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Palla Boutique Hotel

Property class: 3.5

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Photo gallery for Palla Boutique Hotel

A multi-level atrium with a central reflective pool, balconies, and a mix of modern and traditional architectural elements. - Palla Boutique Hotel (Arequipa)
A view from a balcony with a glass door, looking into a courtyard with a curved roof structure and a stone wall. - Palla Boutique Hotel (Arequipa)
A dining table set with multiple wine glasses, a fruit bowl, and bread. - Palla Boutique Hotel (Arequipa)
A spacious lobby with a glass floor, multiple levels with balconies, and wicker furniture. - Palla Boutique Hotel (Arequipa)
A wooden table with a bottle of wine and two glasses, a bed, and a view of a room with a bed and a window. - Palla Boutique Hotel (Arequipa)
Located close to Museum of Andean Sanctuaries and Arequipa Plaza de Armas, Palla Boutique Hotel provides a rooftop terrace, dry cleaning/laundry services, and a bar. A gym, a business center, and a restaurant are available to all guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A bedroom with a bed, a desk, and a chair. There is a wardrobe and a mirror.

Standard Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

A hotel room with a large bed, a desk with a chair, a window with curtains, and a brick wall.

Comfort Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Suite

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a bedside telephone, a small table with a chair, and a purple armchair.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Apartment, 1 King Bed, Mountain View

A modern kitchen with wooden cabinets, a built-in microwave, and a dining area with two chairs and a table.

Senior Apartment, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk, and a chair.

Classic Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

A modern bathroom with a freestanding bathtub, a shower, and a vanity with a mirror. There is a wooden floor, a red rug, and a small table with a bottle and glass.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located on the riverwalk, Palla Boutique Hotel is in Historical Center, a neighborhood in Arequipa. Arequipa Cathedral and Arequipa Plaza de Armas are notable landmarks, and travelers looking to shop may want to visit San Camilo Market and Parque Lambramani. Looking to enjoy an event or a game while in town? See what's going on at Umacollo Stadium. Visit our Arequipa travel guide
Map
Calle Puente Bolognesi 350, Arequipa, Arequipa, 04000

What's nearby

  • A historic building with two towers and a central dome, surrounded by palm trees and a fountain.
    Arequipa Plaza de Armas
    5 min walk - 0.3 miles
  • A historic cathedral with two towers, a large mountain in the background, and a well-maintained garden with palm trees.
    Arequipa Cathedral
    7 min walk - 0.4 miles
  • A red-brick alleyway with steps, potted plants, and a bell tower in the distance.
    Santa Catalina Monastery
    8 min walk - 0.5 miles
  • A variety of hats displayed in a store.
    San Camilo Market
    12 min walk - 0.7 miles
  • Museum of Andean Sanctuaries
    5 min walk - 0.3 miles

Getting around

  • Arequipa Station
    18 min walk
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    21 min drive

Restaurants

  • Sonccollay
    4 min walk
  • Puku Puku
    7 min walk
  • Mumis
    3 min walk
  • Tradiciones Arequipeñas
    5 min walk
  • Servus Taproom
    4 min walk

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Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Covered self parking on site (USD 20 per night)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On a river
  • Rooftop terrace

Accessibility

  • Elevator (35 inch wide door)
  • Hardwood flooring in room

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 65 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 16 for children
  • Airport shuttle fee: USD 12 per vehicle (one way)
  • Covered self parking fee: USD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20600099729

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
The seasonal pool will be open from March to December
Pool access available from 8:30 AM to 5:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Palla Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:30 AM–5:00 PM.

Is Palla Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 20 per night. Limited spots are available.

What time is check-in at Palla Boutique Hotel?

Check-in start time: 1 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Palla Boutique Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Palla Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is Palla Boutique Hotel located?

Located in Historical Center, this hotel is within a 10-minute walk of Museum of Andean Sanctuaries, Arequipa Plaza de Armas, and Arequipa Cathedral. Santa Catalina Monastery and Umacollo Stadium are also within 15 minutes. Arequipa Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palla Boutique Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 103 out of 131 reviews
Rating 8 - Good. 21 out of 131 reviews
Rating 6 - Okay. 5 out of 131 reviews
Rating 4 - Poor. 1 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and everything was perfect
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff and location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a convenient location from shops and activities.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at Palla. Great location with amazing views. The staff were great and our rooms were comfortable and well appointed.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located within walking distance of old city and all it offers.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's an all-around great hotel.

It's an all-around great hotel. The service of the hotel staff, room condition, location, and breakfast were all satisfactory.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and excellent staff. Enjoyed having breakfast on the rooftop patio with amazing view of the volcanoes.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The view of volcanoes was excellent on rooftop restaurant.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. The location was close to everything, the room was lovely, the staff were helpful and we loved to chill out on the rooftop and watch the hummingbirds after a long day out sightseeing.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel just a few short blocks from the Plaza de Armas (so close, but quiet). Excellent front desk service, great breakfast on the rooftop terrace with Misti in the background. Best hotel we’ve stayed in our three weeks in Peru.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palla delivers an enjoyable boutique outfit, conveniently located at a walkable distance from everything in the “White City”… Experience the best of Arequipa from the comfort of this discreet hotel which offers an incredible value.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our standard room was clean but the bathroom was pretty small. Overall, it was a good hotel. The staff were very friendly and accommodating.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to many restaurants and bars. About 2 blocks from the plaza. The rooms all face inside so you can’t open window for ventilation. There was no AC. We asked for a fan and that helped a lot. It was quiet and they held our luggage before snd after check in/out. Would recommend.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very comfortable. Few rooms and easy to use it. The staff is very nice and helpful. Walkable to Downtown
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Fabulous stay

Great stay. Staff our lovely and friendly. Rooftop area is fabulous with amazing views of volcanoes. Breakfast was great . Pool on rooftop is very small , tucked away and I doubt ever used ( cover was on for whole of our stay ) Be aware that the balconies are small and with no view so not worth paying extra for . Overall a wonderful stay and would come back .
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Great hotel, great service,and good location. My only suggestion would be to make the bathrooms match the look and upscale feel of the rest of the property.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was small, but had all basic amenities. Great rooftop terrace. The window opens to the hotel courtyard. No complaints.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very close to Arequipa main square. The sun terrace/restaurant area is very pretty with flowers, hummingbirds & stunning views of the volcanoes. Housekeeping are wonderful, with fresh bedding & towels everyday, plus refillable glass water bottles. Quiet hotel, some music noise from nearby but not til late so no problem. Large supermarket only a few minutes walk. Our only issue was that the beds in the 2 roons we stayed in were quite hard, as were the sofas. But overall we would recommended Palla Hotel for a stay in Arequipa.
Stayed 5 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The hotel is beautiful, constructed from sillar stone—a material sourced from the nearby volcano. The building is immaculate, featuring a stunning rooftop with amazing views of the main volcanoes. Our room was very comfortable and clean. However, there is room for improvement in hospitality. While the staff was kind, they could be more proactive—offering assistance with restaurant recommendations, calling a taxi, and similar services. During our stay, my husband tripped on a step and, to avoid falling, put his hand on the counter by the bar/kitchenette on the first floor. As a result, he accidentally broke a vase, which was located in the very corner of the counter. I felt the staff was more concerned with cleaning up than ensuring he was not hurt by the glass. They then wanted to charge us for two vases, even though only one was broken. I am happy to pay for the damage, but a little empathy would have been appreciated. After the incident, I felt as though we were being watched too closely. On our first day, the staff was kind and offered us tea while we waited for check-in. Overall, this is a good hotel, but the staff—although friendly, hardworking and kind—could benefit from better training, especially in customer service.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing staff, great breakfast and clean rooms!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay at this hotel in Arequipa with an excellent location and a great breakfast.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay in a great hotel
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful inside and out. Easy walking distance to everything popular.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 4 nights in Jan 2026