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Casona Plaza Hotel AQP

Property class: 3

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Terrace/patio - Casona Plaza Hotel AQP (Arequipa)
Interior entrance - Casona Plaza Hotel AQP (Arequipa)
Exterior detail - Casona Plaza Hotel AQP (Arequipa)
Reception - Casona Plaza Hotel AQP (Arequipa)
Room - Casona Plaza Hotel AQP (Arequipa)
Located close to Arequipa Plaza de Armas, Casona Plaza Hotel AQP provides dry cleaning/laundry services, a bar, and a business center. The on-site Peruvian cuisine restaurant, Restaurante Cafe Bar, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

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Room options

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Showing 5 of 5 rooms

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Room

Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

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Room

Triple Room

  • 26 sq m
  • Sleeps 4
  • 3 Twin Beds

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Room

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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Room

Double Room

  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Historical Center, a neighborhood in Arequipa, is home to Casona Plaza Hotel AQP. Museo de Arte Virreinal de Santa Teresa and Arequipa's Historical Museum are cultural highlights, and some of the area's attractions include Centro Cultural Peruano Norteamericano and Mundo Alpaca. Los Ccoritos and Centro Cultural Condesuyos are also worth visiting. Visit our Arequipa travel guide
Map
Calle San Jose 207 - C, Arequipa, Arequipa, 54

What's nearby

  • A historic cathedral with two towers, a large mountain in the background, and a well-maintained garden with palm trees.
    Arequipa Cathedral
    5 min walk - 0.3 miles
  • A historic building with two towers and a central dome, surrounded by palm trees and a fountain.
    Arequipa Plaza de Armas
    7 min walk - 0.4 miles
  • A variety of hats displayed in a store.
    San Camilo Market
    7 min walk - 0.4 miles
  • A red-brick alleyway with steps, potted plants, and a bell tower in the distance.
    Santa Catalina Monastery
    8 min walk - 0.5 miles
  • Casa Ricketts
    3 min walk - 0.2 miles

Getting around

  • Arequipa Station
    8 min drive
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    23 min drive

Restaurants

  • La Catalina
    4 min walk
  • Astoria
    4 min walk
  • Tropicana
    1 min walk
  • Pizzería Presto
    2 min walk
  • Kulto Café
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PEN 35 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (PEN 35 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PEN 15 for adults and PEN 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Cafe Bar

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PEN 21 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PEN 15 for adults and PEN 5 for children
  • Airport shuttle fee: PEN 35 per vehicle (one-way)
  • Self parking fee: PEN 35 per night
  • Nearby parking fee: PEN 35 per day
  • Rollaway bed fee: PEN 21 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 20455394075

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Casona Plaza Hotel AQP pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for PEN 35 per night. Limited spots are available.

What time is check-in at Casona Plaza Hotel AQP?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Casona Plaza Hotel AQP?

Check-out is at 11 AM.

Does Casona Plaza Hotel AQP provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 35 per vehicle applies.

Where is Casona Plaza Hotel AQP located?

Located in Historical Center, this hotel is within a 10-minute walk of Patio del Ekeko and Arequipa Plaza de Armas. Museo de Arte Virreinal de Santa Teresa and Centro Cultural Peruano Norteamericano are also within 5 minutes. Arequipa Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casona Plaza Hotel AQP Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 25 out of 65 reviews
Rating 8 - Good. 28 out of 65 reviews
Rating 6 - Okay. 10 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia grata
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción cerca de la plaza de armas

Muy buena atención, la habitación cómoda y agradable. Buen servicio de comedor y buen desayuno
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities

Mal personal Pescima atencion del personal

Mala atencion personal sin uniforme, apagon de Luz, Sin control de TV, No quisieron aceptar dinero en billete de 200 soles, y por poco no me quizo devolver el vuelto que se confundio.. mala experiencia..
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Las piezas podrían ser más grandes y el desayuno hasta más tarde
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción de costo medio

Excelente ubicación. Hotel antiguo bien mantenido. Personal excepcionalmente amable. Muy buena relación precio-calidad
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal con muy buen trato, instalaciones cómodas,
Stayed 5 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the attention given by the staff. Clean rooms and convenient location.
Stayed 8 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It met all of our needs. Clean quiet comfortable. Friendly and helpful staff. Felt very secure.
Stayed 4 nights in Apr 2019
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Es war OK, knappes 4 Stern Hotel

Es war gut abet nicht mehr. WLAN funktionierte nicht und die Information dass das Frühstück nur bis 9 ist, bekamen wir auch nicht! Fühlten uns wohl im Hotel, aber nicht wirklich Willkommen. Der Staff war sehr verhalten. Das Zimmer war ganz schön umd angenehm.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unos minutos a pié de la plaza de Armas. Personal muy amable y dispuesto a ayudar. Un día salimos temprano y nos dieron una bolsa con algunos alimentos. Habitación amplia, baño amplio con buena presión de agua en la ducha. Nuestra habitación daba a la calle, a mejorar el aislamiento de las ventanas, pues se oia el tránsito. Desayuno correcto que, el día que desayunamos en el hotel, estaba a medio preparar para la hora prevista de comienzo. Precio muy bueno.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Lage, sehr nettes Personal, zur Straße hin ziemlich laut, sonst weiter zu empfehlen
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Tolles Frühstück, sehr freundliches Personal

Tolles Frühstück, zuvorkommendes Personal, gute Lage Es ist aber abends noch ziemlich laut. Man hört die Autos nonstop, wenn kein Verkehr, dann Alarmanlagen, wenn das nicht, dann Musik. Es ist immer was los, draußen und somit auch im Zimmer.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Clean and comfortable rooms

Clean rooms and comfortable beds. The wifi is good. The staff was friendly but they are strict about the check in time. Well located hotel, close to plaza d'armas.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Muy bueno

Todo muy bien
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in historic area of Arequipa

The service at Casona Plaza Hotel AQP was excellent; particularly of the front desk working early hours of the morning. Our tour company for Colca Canyon was late to pick us up. The front desk attendant contacted the company for us which was a huge help. The hotel is located close to the main square in Arequipa. Our room had a great view looking out at the volcanoes. Very happy with our stay; thanks!
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Staff members were supportive. They were able to keep my luggage until check in time (we arrived 8 hours earlier). Rooms were clean and breakfast was great.
Stayed 3 nights in Jun 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Banho terrível

O quarto é bastante confortável, silencioso durante a noite. Excelente café da manhã. Um ponto bastante negativo neste hotel é o chuveiro, que começa a esquentar durante o banho, chegando a tornar impossível o banho. Muito desconfortável.
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY BUENA ATENCION

MUY BUENA ATENCION
Stayed 2 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AREQUIPA DEUX JOURS

a part le problème d'eau chaude. Il fallait coulait longtemps, longtemps l'eau. l'hotel était très agréable et confortable. Le service toujours présent. Petit déjeuner tres consistant et abondant. Seul hic, la chambre coté rue, bruit assourdissant. Ils aiment bien klaxonner, façon de communiquer entre eux. les fenêtres pas du tout doubles. bon, c'est aussi leurs style de vivre
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo máximo!

Excelente atención! El personal muy amable, atento, presto a brindarte lo que necesitas. Las instalaciones muy buenas, el desayuno muy rico y surtido. Buena ubicación. En general, todo muy bien y de hecho regresaría.
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location & staffs are helpful. The room near stairwell was very noisy & glass bathroom door ( Yes, you can see through bathroom from you bed.) They changed my room with my request. The room they changed was very comfortable & quiet.
Stayed 3 nights in Sep 2017
Verified review

6/10 Okay

Liked: Room comfort

Bulla

Estuvo normal pero el cuarto que daba a la calle san Jose y en piso 2 no se puede dormir por la bulla de los carros.
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff with friendly helpful staff ina good location
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

COMODIDADES INTERNAS

Deberian poner un Microwave y una cafetera en el cuarto, asi como acomodar un par de sillas mas, frente al televisor, para no estar solamente echado en la cama mirando los programas televisivos. El cuarto no tenia aire acondicionado automatico. El equipo portatil de aire acondicionado que se encontro en el cuarto, no es el adecuado para dar comodidad a un Turista (sonaba mucho y no dejaba dormir). Los enchufes electrico installados en la pared necesitaban adaptadores electricos para poder instalar las lamparas y el equipo de aire acondicionado portatil El piso de la ducha no tiene una barrera suficientemente alta como para impedir que el agua se salga del piso de la ducha e inunde el resto del piso del bano. Gracias.
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

Beaucoup trop cher, mauvaise qualité de service

L'emplacement a beau être idéal, cet hotel nous a vraiment déçu. Les personnes à l'accueil et au service du petit-déjeuner ne sont pas aimables. Les chambres sont finalement décevantes : douche vraiment désagrable (impossible de régler la température de l'eau au point où il est presque impossible d'y rester). Petit déjeuner de mauvaise qualité : le plus mauvais que nous ayons eu au Pérou. Prix du téléphone beaucoup trop cher.