The experience did not meet my expectations given the cost. The pillows were damaged, and there were loose tiles in the bathroom. However, the staff was exceptional and friendly; unfortunately, the hotel itself is quite outdated and in disrepair. The couch was worn, and we could feel the wooden frame. Additionally, there were no full-size pillows on the bed. The bathtub made unsettling noises, as if it might collapse. Furthermore, the remote control failed to turn on the television and did not function for adjusting the volume.