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Alena Hotel

2.5 star property
Travelers can find inspiration in the hotel's art gallery before hitting the slopes with convenient ski-in/ski-out access at Alena Hotel

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Photo gallery for Alena Hotel

Basic Double or Twin Room, Non Smoking | Free WiFi, bed sheets - Alena Hotel (Aqaba)
Outdoor pool - Alena Hotel (Aqaba)
Terrace/patio - Alena Hotel (Aqaba)
Restaurant - Alena Hotel (Aqaba)
Exterior - Alena Hotel (Aqaba)
Alena Hotel offers ski-in/ski-out access, an on-site art gallery, and a shopping mall. Relax in the sauna or outdoor pool. Enjoy local flavors at the coffee shop and snacks with high-speed WiFi throughout.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double or Twin Room, Non Smoking

Basic Double or Twin Room, Non Smoking | Free WiFi, bed sheets

Basic Double or Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Triple Room

Classic Triple Room | Free WiFi, bed sheets

Classic Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Panoramic Townhome

Panoramic Townhome | Free WiFi, bed sheets

Panoramic Townhome

  • Mountain view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed
  • Free WiFi

About the neighborhood

Aqaba is home to Alena Hotel. Palm Beach and Port of Aqaba are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Ayla Marina Village and Aqaba City Center Shopping Mall. Saraya Aqaba Waterpark and Aqaba Marine Park are also worth visiting. Spend some time exploring the area's activities, including skiing. Visit our Aqaba travel guide
Map
aqaba fourth area, 00962791651118, Aqaba, Aqaba Governorate

What's nearby

  • Sharif Hussein bin Ali Mosque
    Sharif Hussein bin Ali Mosque
    8 min walk - 0.5 miles
  • Palm Beach
    Palm Beach
    10 min walk - 0.6 miles
  • Aqaba Fort
    Aqaba Fort
    17 min walk - 0.9 miles
  • Early Islamic Ayla
    10 min walk - 0.6 miles
  • Ayla Oasis
    3 min drive - 1.4 miles

Getting around

  • Aqaba (AQJ-King Hussein Intl.)
    17 min drive

Restaurants

  • ŰŽŰ§Ù…ÙŠŰ© Ű§Ù„ŰČين Ű§Ù„ŰčÙ‚ŰšŰ©
    2 min walk
  • V60 Specialty Coffee Roasters
    8 min walk
  • Al Muhandes Falafel
    5 min walk
  • Al-Khamisa Butcher’s & Grill Ù…ŰŽÙˆÙŠŰ§ŰȘ Ű§Ù„ŰźŰ§Ù…ŰłŰ©
    6 min walk
  • Seven Spices Restaurant
    6 min walk

About this property

Alena Hotel

Property highlights
You can look forward to an art gallery on site, a shopping mall on site, and a coffee shop/cafe at Alena Hotel. For some rest and relaxation, visit the sauna. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Local cuisine breakfast (surcharge), an elevator, and luggage storage
  • A front-desk safe, beach towels, and concierge services
Room features
All 51 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JOD 5 for adults and JOD 5 for children
  • A coffee shop/cafe
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JOD 5 for adults and JOD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ALENA hoterl

Frequently asked questions

Does Alena Hotel have a pool?

Yes, this property has an outdoor pool.

Is Alena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alena Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Alena Hotel?

Check-out is at 11:30 AM.

Where is Alena Hotel located?

Situated in Aqaba, this hotel is within a 15-minute walk of Sharif Hussein bin Ali Mosque, Early Islamic Ayla, and Palm Beach. Aqaba Fort and Aqaba Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alena Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

Reviews

Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, amenities, property conditions & facilities
We had a very brief stay but it was fantastic! The front desk staff were incredibly friendly, pleasant, and even funny, which made checking in a breeze and set a positive tone for my stay. The room was comfortable, and the beds were especially cozy. Everything went smoothly, and we didn’t encounter any issues during our short visit. I highly recommend this place for anyone looking for a relaxing stay with great service. Would definitely return!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and helped me with translations many times during our stay.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice very good staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful service. Comfortable bed. Room had lovely view. 10 min walk to the sea and 15 minute walk from most of the restaurants. Nice roof top area for breakfast. We enjoyed our stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shabana

Liked: Staff & service, amenities, property conditions & facilities
Had a lovely stay here
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at Alena Hotel

Nice hotel, great staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel to stay in. Clean, comfortable, safe - would very much recommend.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Shanera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean establishment.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

wael

Liked: Cleanliness, staff & service, property conditions & facilities
the sevice is very good
Stayed 2 nights in Feb 2023
Verified

8/10 Good

wael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the shower area
Stayed 2 nights in May 2024
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service
Hotel is fine. Worked for our family of 5 - decent place to rest for the night. Beds are comfortable and clean. Shower has hot water and great pressure, although they really need to fix the doors so that water doesn’t run everywhere. If you need a clean room on a budget, this is your place.
Stayed 1 night in May 2023
Verified

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
clean no frills not a particularly pleasing view of the city
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in beautiful Aqaba

It’s a new hotel so it’s in a very good condition. Upon check-in, Mr. Nader gave me an upgrade and breakfast. The room was cosy and clean with a view of the Red Sea. Breakfast was delicious. The location was great - about 5 mins walk to Aqaba Castle and the beach, shops, restaurants and others. I’m happy with my choice of hotel. Thank you Mr. Nader
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s not recommended it and the stuff was amazing😍
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Muhammad

Liked: Staff & service
The breakfast was not good and limited to few items
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. Mosquitos in room. No air condition. Noise all night. Small room. Small elevator. Bad customer service. Left early and they promised a refund and then refused to refund later on. DO NOT BOOK here.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Beverley

On our second day we made our way to the rooftop for breakfast. There was no breakfast there so we went to reception and asked why. The receptionist said that they were having the kitchen renovated so we would have to walk to the sister hotel for breakfast. I explained that we should have been notified of any planned works and disruption before we arrived and given the option to change our plans. She just said sorry. We walked to the sister hotel and I raised the same points to the manager there, he just said sorry too. We would have cancelled and booked a different hotel had we know of this planned disruption before we left the uk
Stayed 4 nights in May 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
We stayed in the Panoramic Townhome, which is basically two hotel rooms, not connected, each with a king-sized bed and a twin bed. The room looked like the photos and was nice. The Expedia description says that the Panoramic Townhome has a sea view, but apparently some do and some don’t. We were assigned a room without, and the hotel said they had no sea views available and would not discount the room, as they consider that it was Expedia’s problem, not theirs. The map on the Expedia description gave a completely different location, but luckily I found this before I went. There were other inconsistencies on Expedia as well. The pool was very small and very cold, and the window was too dirty to see the view, but the view from the rest of the terrace was very nice, and this is also where breakfast is served. The breakfast was very basic Arab breakfast, with a couple of odd dishes thrown in. Curb appeal was lacking, kind of a storefront deal with a lighted sign that blinked fast.
Verified

2/10 Terrible

Yann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trop cher et trĂšs sale

Nous avions rĂ©servĂ© un sĂ©jour de quatre nuits car notre vol arrivait Ă  2 heures du matin Ă  Amman et nous souhaitions dĂ©buter notre circuit par Aqaba en ayant immĂ©diatement accĂšs Ă  une chambre pour nous doucher et prendre le petit-dĂ©jeuner. À notre arrivĂ©e Ă  8 heures du matin, on nous a informĂ©s que le petit-dĂ©jeuner n'Ă©tait pas inclus, malgrĂ© avoir dĂ©jĂ  payĂ© une nuit. AprĂšs avoir admis leur erreur, nous avons Ă©tĂ© surpris de prendre le petit-dĂ©jeuner dans un autre hĂŽtel, car celui oĂč nous Ă©tions ne le proposait pas. Cependant, le pire Ă©tait Ă  venir ! Notre fils de 4 ans a eu deux accidents de pipi au lit (oui, cela peut arriver !) et les draps n'ont pas Ă©tĂ© changĂ©s, nous avons mĂȘme Ă©tĂ© rĂ©primandĂ©s pour avoir demandĂ© Ă  refaire uniquement son lit puisque le mĂ©nage n'a jamais Ă©tĂ© fait durant notre sĂ©jour ! De plus, lorsque nous avons demandĂ© Ă  changer les draps pour le lit de mon fils, nous avons Ă©tĂ© accusĂ©s d'avoir mis le panneau "Ne pas dĂ©ranger" sur la porte au lieu du mĂ©nage. Ceci Ă©tait un mensonge que nous avons pu leur prouver avec leur vidĂ©o surveillance. En conclusion, la chambre n'a jamais Ă©tĂ© nettoyĂ©e pendant notre sĂ©jour de quatre jours. Je dĂ©conseille fortement cet Ă©tablissement, qui est le plus cher que nous ayons payĂ© en Jordanie, et je compte le signaler au service client.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi verblijf en vriendelijk personeel. Als twee westerse meisjes die solo reisden hadden we beter iets in het toeristische centrum geboekt. We voelden ons, buiten het hotel, niet veilig. We hebben ons hotel dan ook maar voor 10 minuten verlaten. Jammer, want het personeel was zeer vriendelijk.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, las instalaciones son muy muy buenas y el desayuno muy rico las habitaciones son muy cĂłmodas y agradables
Stayed 1 night in Jul 2023
Verified

8/10 Good

Ketil

Liked: Staff & service
Disliked: Property conditions & facilities
Hele Akaba er slitent og skittent med MYE sÞppel. Selve hotellet bÊrer preg av dÄrlig hÄndtverk, dÄrlig frokost, MEN hyggelig personale da!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Bettina

Liked: Staff & service, amenities, property conditions & facilities
HĂŽtel trĂšs propre, personnel trĂšs agrĂ©able, jolie piscine sur le toit mĂȘme si l'eau n'est pas chaude. Par contre la vue sur la Mer Rouge reste assez succincte.
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sĂ©jour rapport qualitĂ© le seul bĂ©mol le petit dĂ©jeuner Ă  revoir mais dans l’ensemble c’est correct le personnel est trĂšs gentille Ă  l’écoute. La literie est confortable
Stayed 3 nights in Feb 2023