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Alena Hotel

2.5 star property
Ski-in/ski-out hotel with outdoor pool

Choose dates to view prices

Photo gallery for Alena Hotel

Outdoor pool
Terrace/patio
Exterior
Bathroom
Basic Double or Twin Room, Non Smoking | 2 bedrooms, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Triple Room

Classic Triple Room | 2 bedrooms, free WiFi, bed sheets

Classic Triple Room

Highlights

Air conditioning
Heating
2 bedrooms
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Panoramic Townhome

Panoramic Townhome | 2 bedrooms, free WiFi, bed sheets

Panoramic Townhome

Highlights

Air conditioning
Heating
2 bedrooms
2 bathrooms
Free bottled water
Located on the top floor
Daily housekeeping
Wardrobe or closet
  • 27 sq m
  • Mountain view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Basic Double or Twin Room, Non Smoking

Basic Double or Twin Room, Non Smoking | 2 bedrooms, free WiFi, bed sheets

Basic Double or Twin Room, Non Smoking

Highlights

Air conditioning
Heating
2 bedrooms
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

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8.8 out of 10, Excellent, 115 reviews
Jordan Seasons Hotel

About the neighborhood

Map
aqaba fourth area, 00962791651118, Aqaba, Aqaba Governorate

What's nearby

  • Early Islamic Ayla - 10 min walk - 0.6 miles
  • Palm Beach - 10 min walk - 0.6 miles
  • Ayla Oasis - 3 min drive - 1.4 miles
  • Aqaba City Center Shopping Mall - 4 min drive - 1.9 miles
  • Port of Aqaba - 6 min drive - 2.4 miles

Getting around

  • Aqaba (AQJ-King Hussein Intl.) - 17 min drive

Restaurants

  • ‪نفيسة - ‬5 min walk
  • ‪Aurjwan Café & Restaurant - ‬8 min walk
  • ‪Diwan - ‬6 min walk
  • ‪Baba Za'atar - ‬9 min walk
  • ‪Al Muhandes Falafel - ‬5 min walk

About this property

Alena Hotel

Property highlights
You can look forward to an art gallery on site, a shopping mall on site, and a coffee shop/cafe at Alena Hotel. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski-in/ski-out access. For some rest and relaxation, visit the sauna. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Local cuisine breakfast (surcharge), an elevator, and beach umbrellas
  • Concierge services, a front-desk safe, and luggage storage
Room features
All 51 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available for a fee: JOD 5 for adults and JOD 5 for children
  • A coffee shop/cafe
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Ski-in/ski-out access

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JOD 5 for adults and JOD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ALENA hoterl

Frequently asked questions

Does Alena Hotel have a pool?

Yes, this property has an outdoor pool.

Is Alena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alena Hotel?

Self parking is free at this property.

What time is check-in at Alena Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Alena Hotel?

Check-out is at 11:30 AM.

Where is Alena Hotel located?

Set amidst the mountains, this ski-in/ski-out hotel in Aqaba is within 1 mi (2 km) of Sharif Hussein bin Ali Mosque, Palm Beach, and Early Islamic Ayla. Aqaba Fort and Aqaba Museum are also within 1 mi (2 km).

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Alena Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Nice hotel, great staff
Stayed 1 night in May 2024

2/10

Horrible experience. Mosquitos in room. No air condition. Noise all night. Small room. Small elevator. Bad customer service. Left early and they promised a refund and then refused to refund later on. DO NOT BOOK here.
Stayed 2 nights in Apr 2025

10/10

Had a lovely stay here
Stayed 2 nights in Mar 2023

10/10

Very nice very good staff
Stayed 1 night in Aug 2024

10/10

Beautiful and clean establishment.
Stayed 1 night in Feb 2024

10/10

Really great hotel to stay in. Clean, comfortable, safe - would very much recommend.
Stayed 1 night in Oct 2022

10/10

Staff was very friendly and accommodating
Stayed 1 night in Sep 2023

10/10

The staff were excellent and helped me with translations many times during our stay.
Stayed 5 nights in Sep 2023

10/10

That’s not recommended it and the stuff was amazing😍
Stayed 3 nights in Oct 2024

8/10

the shower area
Stayed 2 nights in May 2024

6/10

The breakfast was not good and limited to few items
Stayed 1 night in Jun 2024

8/10

Hotel is fine. Worked for our family of 5 - decent place to rest for the night. Beds are comfortable and clean. Shower has hot water and great pressure, although they really need to fix the doors so that water doesn’t run everywhere. If you need a clean room on a budget, this is your place.
Stayed 1 night in May 2023

8/10

clean no frills not a particularly pleasing view of the city
Stayed 1 night in Nov 2022

10/10

It’s a new hotel so it’s in a very good condition. Upon check-in, Mr. Nader gave me an upgrade and breakfast. The room was cosy and clean with a view of the Red Sea. Breakfast was delicious. The location was great - about 5 mins walk to Aqaba Castle and the beach, shops, restaurants and others. I’m happy with my choice of hotel. Thank you Mr. Nader
Stayed 1 night in Jan 2023

8/10

We stayed in the Panoramic Townhome, which is basically two hotel rooms, not connected, each with a king-sized bed and a twin bed. The room looked like the photos and was nice. The Expedia description says that the Panoramic Townhome has a sea view, but apparently some do and some don’t. We were assigned a room without, and the hotel said they had no sea views available and would not discount the room, as they consider that it was Expedia’s problem, not theirs. The map on the Expedia description gave a completely different location, but luckily I found this before I went. There were other inconsistencies on Expedia as well. The pool was very small and very cold, and the window was too dirty to see the view, but the view from the rest of the terrace was very nice, and this is also where breakfast is served. The breakfast was very basic Arab breakfast, with a couple of odd dishes thrown in. Curb appeal was lacking, kind of a storefront deal with a lighted sign that blinked fast.

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Aug 2024

8/10

Stayed 3 nights in Jun 2024

6/10

On our second day we made our way to the rooftop for breakfast. There was no breakfast there so we went to reception and asked why. The receptionist said that they were having the kitchen renovated so we would have to walk to the sister hotel for breakfast. I explained that we should have been notified of any planned works and disruption before we arrived and given the option to change our plans. She just said sorry. We walked to the sister hotel and I raised the same points to the manager there, he just said sorry too. We would have cancelled and booked a different hotel had we know of this planned disruption before we left the uk
Stayed 4 nights in May 2024

2/10

Nous avions réservé un séjour de quatre nuits car notre vol arrivait à 2 heures du matin à Amman et nous souhaitions débuter notre circuit par Aqaba en ayant immédiatement accès à une chambre pour nous doucher et prendre le petit-déjeuner. À notre arrivée à 8 heures du matin, on nous a informés que le petit-déjeuner n'était pas inclus, malgré avoir déjà payé une nuit. Après avoir admis leur erreur, nous avons été surpris de prendre le petit-déjeuner dans un autre hôtel, car celui où nous étions ne le proposait pas. Cependant, le pire était à venir ! Notre fils de 4 ans a eu deux accidents de pipi au lit (oui, cela peut arriver !) et les draps n'ont pas été changés, nous avons même été réprimandés pour avoir demandé à refaire uniquement son lit puisque le ménage n'a jamais été fait durant notre séjour ! De plus, lorsque nous avons demandé à changer les draps pour le lit de mon fils, nous avons été accusés d'avoir mis le panneau "Ne pas déranger" sur la porte au lieu du ménage. Ceci était un mensonge que nous avons pu leur prouver avec leur vidéo surveillance. En conclusion, la chambre n'a jamais été nettoyée pendant notre séjour de quatre jours. Je déconseille fortement cet établissement, qui est le plus cher que nous ayons payé en Jordanie, et je compte le signaler au service client.
Stayed 3 nights in Apr 2024

10/10

Stayed 2 nights in Nov 2023

6/10

Stayed 2 nights in Aug 2023

4/10

Stayed 1 night in Jul 2023

8/10

Mooi verblijf en vriendelijk personeel. Als twee westerse meisjes die solo reisden hadden we beter iets in het toeristische centrum geboekt. We voelden ons, buiten het hotel, niet veilig. We hebben ons hotel dan ook maar voor 10 minuten verlaten. Jammer, want het personeel was zeer vriendelijk.
Stayed 1 night in Jul 2023

10/10

Excelente hotel, las instalaciones son muy muy buenas y el desayuno muy rico las habitaciones son muy cómodas y agradables
Stayed 1 night in Jul 2023