Ratings based on 375 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 12, 2024 on Expedia
First class establishment.
Comment from Hotel Management
Mar 13, 2024 by Reservations, Hotel Management
Talofa Lava Paul, Thank you so much for your perfect scores regarding your recent stay with us. We hope you have made lots of memories. If there was anything that we could have done to make your stay better, we would love to hear from you. We look forward to welcoming you home. Thank you once again and best regards.
by A verified traveler
Posted Mar 7, 2024 on Expedia
Small beach with coral comming to near surface.
Great pool, breakfast good. Sadly no pizza available for lunch/dinner.\. Great view from room.
Comment from Hotel Management
Mar 8, 2024 by Reservations , Hotel Management
Talofa Lava Stewart, Thank you so much for your feedback regarding your stay. We sincerely apologise we were not able to serve pizza as the ovens are still yet to be fixed (awaiting parts). Overall, we hope you had enjoyed your stay with us and are already planning your return.Thank you and kind regards.
by A verified traveler
Posted Mar 1, 2024 on Expedia
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Comment from Hotel Management
Mar 2, 2024 by Reservations, Hotel Management
Talofa Lava Jennifer, Thank you so much for your scores regarding your recent stay with us. We sincerely apologise for the inconvenience experienced throughout your stay. We thank you so much for your continuous support and look forward to welcoming you in the near future. Best regards.
by A verified traveler
Posted Feb 26, 2024 on Expedia
Great place to unwind after a long day.
Comment from Hotel Management
Feb 27, 2024 by Reservations, Hotel Management
Talofa Lava Trisha, Thank you so much for your perfect scores. We certainly hope you had a wonderful stay and a memorable one as well. If there was anything we could have done to make your stay more memorable, we would love to hear from you. We look forward to welcoming you home.Best regards
by A verified traveler
Posted Feb 21, 2024 on Expedia
I paid for deluxe king room and I got a standard room
The bed was moving a lot and noisy., bathroom floor was dirty
Comment from Hotel Management
Feb 22, 2024 by Reservations, Hotel Management
Talofa Lava Viena, Thank you for your feedback regarding your recent stay with us. We have checked on the Room type booked and noted that RM#103 was indeed an Ocean View room. Please advise if you had addressed this at reception so that we could have moved you. We have addressed the bathroom floor cleanliness issue to our Housekeeping team. Since the room is occupied at the moment, we will check on the bed once vacated. We sincerely apologise for the inconvenience experienced but do hope to looking forward to welcoming you home. Thank you and kind regards
by A verified traveler
Posted Feb 18, 2024 on Expedia
Comment from Hotel Management
Mar 21, 2024 by Reservations , Hotel Management
Talofa Lava Joseph,Thank you so much for your perfect scores regarding your recent stay with us. We trust you had a wonderful time and are already planning your return. If there was anything we could have done to make your stay better, we would love to hear from you . We look forward to your return. Thank you and kind regards.
by A verified traveler
Posted Feb 10, 2024 on Expedia
Great staff
Comment from Hotel Management
Feb 10, 2024 by Reservations, Hotel Management
Talofa Lava James. Thank you so much for your perfect scores. We hope you have taken back home, fond memories of the resort and are already planning your return. If there was anything that we could have done to make your stay more memorable, we would love to hear from you as well. We look forward to your return
by A verified traveler
Posted Jan 30, 2024 on Expedia
Beautiful villa
Comment from Hotel Management
Feb 4, 2024 by Reservations , Hotel Management
Talofa Lava Jerry, Thank you for your perfect scores regarding your recent stay with us. We hope you have also taken home fond memories of the resort and Samoa as well. If there was anything we could have done to make your stay more memorable, we would love to hear from you. We look forward to your return. Best regards.
by A verified traveler
Posted Jan 29, 2024 on Expedia
Comment from Hotel Management
Jan 30, 2024 by Reservations, Hotel Management
Talofa Lava Lamepa, Thank you so much for your perfect scores regarding your recent stay with us. We are grateful for this and hope you have taken fond memories of the resort and Samoa. If there was any way we could made your stay more memorable, we would love to hear from you. We look forward to your return. Best regards
by A verified traveler
Posted Jan 28, 2024 on Expedia
From start to finish this resort was the BEST I’ve ever experienced ☺️ the staff goes above and beyond for you and everyone is so friendly! Our room was beautiful & so was the WHOLE resort! Will definitely be back again!
Comment from Hotel Management
Jan 29, 2024 by Reservations, Hotel Management
Talofa Lava Jessie, Thank you Jessie for your perfect scores based on your experience here at Taumeasina Island Resort. We are happy to hear that your stay was memorable and hopefully you are already planning your return. We look forward to welcoming you home soon. Best regards.