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Overview of Sheraton Samoa Aggie Grey's Hotel & Bungalows

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2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers
Balcony

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPalolo Deep Marine Reserve11 min walk
    Popular LocationFish Market13 min walk
    Popular LocationApia Park17 min walk
    AirportApia (APW-Faleolo Intl.)53 min drive

Book online or call:

1-800-675-4318

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About this area

Apia

Located in Apia, Sheraton Samoa Aggie Grey's Hotel & Bungalows is in the business district and by the sea. Travelers looking for local activities can try Faleata Golf Course and Papaseea Sliding Rocks, while those looking to experience a bit of culture can stop by Robert Louis Stevenson Museum. Looking to enjoy an event or a game while in town? See what's going on at Apia Park. Kayaking, snorkeling, and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Palolo Deep Marine Reserve - 11 min walk
  • Fish Market - 13 min walk
  • Apia Park - 17 min walk
  • Flea Market - 17 min walk
  • Fugalei Fresh Produce Market - 2 min drive

Getting around

  • AirportApia (APW-Faleolo Intl.) - 53 min drive

Restaurants

  • Aggie Grey's – Steakhouse offering international cuisine. Serves dinner on select days.
  • Feast – Poolside buffet restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • The Lobby Lounge – Delicatessen with a bar offering international cuisine. Serves light fare daily. Open 24 hours.
  • Lobby Bar – Open daily.
  • Tea Lounge – Open daily.

About this property

Sheraton Samoa Aggie Grey's Hotel & Bungalows

2 restaurants, 2 outdoor pools, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a swim-up bar, and a coffee shop/café are onsite. All 174 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Refrigerators and separate bathtubs and showers are standard, as are LCD TVs with cable channels.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free nearby parking
  • Limited parking spaces
  • Parking height restrictions apply
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)

Food and drink

  • 2 restaurants and 1 coffee shop/café
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Designer stores
  • Fitness center
  • Spa services

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French

Business services

  • 6 meeting rooms
  • Conference center (5371 square feet of space)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for WST 75.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: WST 25 per person (one-way)
  • Airport shuttle fee per child: WST 12.50 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: WST 75.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
A car is not required for transportation to and from this property
Parking height restrictions apply
4.1
Very Good
5 - Excellent
96
4 - Good
83
3 - Okay
36
2 - Poor
6
1 - Terrible
9

4.2/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
The staff as always were Super friendly. This is the 2nd stay me and my family have had here. And they never disappoint. It was unfortunate our original room wasn’t available due to renovations. We were then upgraded to a bungalow. Probably wise of them to inform us prior to checking in via phone call.
Stayed 1 night in Apr 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow Season Letdown
We visited during the COVID-19 lockdown in Samoa which meant that hotel services were sparse. While the room was still great, we were really disappointed in the availability (and cost!) of food options and ate most of our meals away from the hotel. We also had the housekeeping walk in on us without knocking which was a bit embarrassing. She did apologize, but for what we paid to stay at this hotel - and to support them during a time of slow business - I was actually quite disappointed. There are many other options for higher end hotels in Apia and I’ll probably choose another next time.
Stayed 2 nights in Apr 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was immaculate and our garden fale was gorgeous and so quiet! Loved the pool but the bar there was never staffed, and we would often have to ask people three or four times for pool towels and things like that.
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint i have staying here is that i wish i stayed here longer than one night!!! From the service, to the food and to the rooms; everything was excellent. Breakfast was amazing as there were soo many options to choose from and more importantly delicious. Would definitely recommend staying here
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were extremely friendly and helpful,atmosphere was great and will stay there again and recommend to friends and family
Stayed 8 nights in Jan 2020