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Hotel Ex-Hacienda La Pitaya Queretaro

3.0 star property
Hotel with a full-service spa, in the vicinity of El Cerrito Archaeological Zone

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Photo gallery for Hotel Ex-Hacienda La Pitaya Queretaro

Hot springs
Couples treatment rooms, sauna, hot tub, steam room, hot springs
In-room safe, blackout drapes, free WiFi, bed sheets
Couples treatment rooms, sauna, hot tub, steam room, hot springs
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Libre a Celaya KM 16.5, Villa del Pueblito, Apaseo el Grande, GTO, 76180

What's nearby

  • Schoenstatt Sanctuary - 19 min drive - 10.6 miles
  • Josefa Ortiz de Domínguez Auditorium - 22 min drive - 14.8 miles
  • Corregidora Stadium - 22 min drive - 15.3 miles
  • Aqueduct of Santiago de Querétaro - 23 min drive - 15.1 miles
  • Querétaro Convention Center - 26 min drive - 16.7 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 48 min drive

Restaurants

  • ‪Taqueria Jalisco - ‬11 min drive
  • ‪Casa Balvanera Restaurante - ‬12 min drive
  • ‪La Herencia Antojeria - ‬11 min drive
  • ‪Barbacoa Don Borregón - ‬6 min drive
  • ‪Subway - ‬10 min drive

About this property

Hotel Ex-Hacienda La Pitaya Queretaro

Hotel near Schoenstatt Sanctuary
At Hotel Ex-Hacienda La Pitaya Queretaro, you can look forward to a poolside bar, a terrace, and a garden. Indulge in a body scrub, a body wrap, and a massage at the onsite spa. The on-site Mexican cuisine restaurant, Restaurante Bar La Troje, offers lunch and dinner. Enjoy the gym, as well as activities like hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and an outdoor entertainment area.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Hot springs on site, a roundtrip airport shuttle (surcharge), and access to a nearby health club
  • Outdoor furniture, concierge services, and a front-desk safe
Room features
All guestrooms at Hotel Ex-Hacienda La Pitaya Queretaro feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with satellite channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bar La Troje

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (15 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 350.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 9 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the spa

Property is also known as

Hotel Spa Rancho Pitaya Marroquin
Hotel Spa Rancho Pitaya
Spa Rancho Pitaya Marroquin
Spa Rancho Pitaya
Hotel Pitaya Apaseo el Grande
Hotel Pitaya
Pitaya Apaseo el Grande
Hotel Spa Rancho la Pitaya

Frequently asked questions

Does Hotel Ex-Hacienda La Pitaya Queretaro have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–11:00 PM.

Is Hotel Ex-Hacienda La Pitaya Queretaro pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Ex-Hacienda La Pitaya Queretaro?

Self parking is free at this property.

What time is check-in at Hotel Ex-Hacienda La Pitaya Queretaro?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ex-Hacienda La Pitaya Queretaro?

Check-out is at 1 PM.

Does Hotel Ex-Hacienda La Pitaya Queretaro provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Ex-Hacienda La Pitaya Queretaro located?

Situated in Apaseo el Grande, this spa hotel is 8.9 mi (14.4 km) from El Cerrito Archaeological Zone and 9.4 mi (15.1 km) from Schoenstatt Sanctuary. Aqueduct of Santiago de Querétaro and Plaza de Armas are also within 16 mi (25 km).

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Hotel Ex-Hacienda La Pitaya Queretaro Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 132 reviews
Rating 8 - Good. 35 out of 132 reviews
Rating 6 - Okay. 23 out of 132 reviews
Rating 4 - Poor. 15 out of 132 reviews
Rating 2 - Terrible. 12 out of 132 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is poorly maintained. The beds were uncomfortable. Sheets and pillows are old. A couple that stay in this hotel too, found bedbugs. The water had a sewage smell. I do not recommend the stay in this property. Definitely not a 3 star hotel. The location is unsafe.
Stayed 1 night in Nov 2023

8/10 Good

Hector Abdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you make a late check-in the hotel does not respect your reservation terms & conditions
Stayed 2 nights in Oct 2024

6/10 Okay

Ismael

Liked: Cleanliness
Disliked: Property conditions & facilities
When I try to check in a few times I get only one room in time and the other one till finally I have to sleep. The AC never works and it was kind of warm at night really need it. The rooms need some maintenance
Stayed 1 night in Sep 2024

8/10 Good

Evelin

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excelente lugar solo no me agradó que en el area de alberca te prohíban el ingreso con hidratacion que no sea del restaurante
Stayed 1 night in Apr 2025

6/10 Okay

Vico

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A pesar de que entendemos la situación del hotel, el lugar se encuentra bastante descuidado, es demasiado grande para la cantidad de personal, la alberca es muy pequeña y ofrece agua termal, a lo mucho es agua tibia a la mitad del día. El restaurante es bueno, pero los precios son bastante elevados para las porciones, además de que se nos informó que no podíamos ingresar comidas o bebidas externas y nos toco observar gente que claramente rompía las reglas. Tristemente no fue la experiencia que buscábamos para estas vacaciones, pero igualmente agradecemos la honestidad de los encargados en relación a las circunstancias del lugar. Esperamos que, en un futuro, el lugar recuperé su vieja gloria y podamos volver a darle una oportunidad. Lo deseamos de corazón.
Stayed 3 nights in Apr 2025

8/10 Good

Alfredo

Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy acogedor, tranquilo y con una atención muy amable de todo el personal,lo recomiendo bastante,tienen muchas áreas verdes y el agua está muy calientita y limpia en la alberca
Stayed 1 night in Mar 2025

8/10 Good

Callu

Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Guadalupe

Liked: Staff & service, amenities, property conditions & facilities
Me gusta mucho el lugar
Stayed 1 night in Jan 2025

6/10 Okay

Gonzalo

Liked: Cleanliness, staff & service, amenities
No había agua caliente
Stayed 1 night in Jan 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar!
Stayed 1 night in Oct 2024

2/10 Terrible

Oswaldo

Disliked: Amenities
Pésimo servicio vamos x el agua termal y está fría paga descorche y quieren cobrar x todo
Stayed 1 night in Jan 2025

2/10 Terrible

Jonathan

Disliked: Staff & service, room comfort
Decepción total el agua estaba fría les pedimos que dejarán salir el agua caliente y no hubo respuesta, pagamos descorche de una botella que obviamente no nos acabamos y nos dijeron que podíamos al otro día consumir sin problema pero oh sorpresa al otro día nos querían cobrar de nuevo el descorche
Stayed 1 night in Jan 2025

2/10 Terrible

fernando

Disliked: Staff & service, amenities, property conditions & facilities
No permiten ingresar bebidas ni alimentos, y ahí no venden
Stayed 1 night in Dec 2024

6/10 Okay

Araceli

Liked: Amenities
La comida es cara en el restaurante y no está rico
Stayed 1 night in Jan 2025

8/10 Good

Luis Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Bien fue fin de semana con alberca agradable el servicio de restaurante bueno pero los alimentos muy regulares , no es excelente pero me quedó muy cerca de lo que yo requería
Stayed 1 night in Dec 2024

4/10 Poor

HECTOR

Liked: Staff & service
Disliked: Property conditions & facilities
Las camas están tan feas que las 4 personas que fuimos estuvimos muy incómodos con dolores de espalda y cadera al otro día. La habitación tan fría que fue otro motivo de no dormir bien . Es un lugar muy bello pero esos detalles son muy importantes para mi .La sábanas con dudosa limpieza.
Stayed 1 night in Nov 2024

8/10 Good

luis m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feliz estancia

Buena atención y comida. El SPA muy recomendable
Stayed 1 night in Nov 2024

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
!!! Muchas gracias mi experiencia fue muy buena el hotel está muy bonito todo estuvo bien las habitaciones cómodas y muy amplias el servicio muy bien en general todo perfecto gracias!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para pasar un rato en familia y/o con amistades, con una buena relación precio/valor
Stayed 1 night in Sep 2024

4/10 Poor

Julieta

Las habitaciones son muy malas, las camas son tan viejas que no descansas, amaneces adolorido.
Stayed 1 night in Oct 2024

8/10 Good

ma. elena

Liked: Cleanliness, staff & service, amenities
La habitación no me gusto en el lavabo estaba tapado y olía mucho a humedad abajo de el lavabo, no tenía teléfono para hablar a recepción y trajeran servicio a la habitación
Stayed 2 nights in Sep 2024