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Smile HOTEL Hirosaki

Property class: 3

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Photo gallery for Smile HOTEL Hirosaki

A hotel lobby with a large beige sectional sofa, a coffee table, and a potted plant. - Smile HOTEL Hirosaki (Hirosaki)
A multi-story hotel with a prominent yellow sign indicating it is a Smile Hotel. - Smile HOTEL Hirosaki (Hirosaki)
A buffet with various food items and a kitchen area in the background. - Smile HOTEL Hirosaki (Hirosaki)
A hotel room with a bed, a desk with a computer, a chair, a small refrigerator, a window, and a telephone. - Smile HOTEL Hirosaki (Hirosaki)
A hotel room with two beds, a desk with a computer, a chair, and a window with curtains. - Smile HOTEL Hirosaki (Hirosaki)
Near Hirosaki Castle, Smile HOTEL Hirosaki provides dry cleaning/laundry services, a business center, and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Single room, City view, Smoking (P Single Room Smoking [Wi-Fi Equipped & Comfortable Tempur Sleep])

A small hotel room with a single bed, a desk with a computer, and a window with curtains.

Standard Single room, City view, Smoking (P Single Room Smoking [Wi-Fi Equipped & Comfortable Tempur Sleep])

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room Non-smoking

A small hotel room with a single bed, a desk with a computer, and a window with curtains.

Standard Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Single room, City view, Smoking (Wi-Fi available · Comfortable Tempur mattresses)

A small hotel room with a single bed, a desk with a computer, and a window with curtains.

Single room, City view, Smoking (Wi-Fi available · Comfortable Tempur mattresses)

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single room, Hotel-selected view, Non-smoking (Wi-Fi available · Comfortable Tempur mattresses)

A small hotel room with a single bed, a desk with a computer, and a window with curtains.

Single room, Hotel-selected view, Non-smoking (Wi-Fi available · Comfortable Tempur mattresses)

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin room, Hotel-selected view, Non-smoking (Wi-Fi available · Comfortable Tempur mattresses)

A hotel room with a desk, two beds, a chair, a television, and a window with curtains.

Twin room, Hotel-selected view, Non-smoking (Wi-Fi available · Comfortable Tempur mattresses)

  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Twin room, City view, Smoking (Wi-Fi available · Comfortable Tempur mattresses)

A hotel room with a desk, two beds, a chair, a television, and a window with curtains.

Twin room, City view, Smoking (Wi-Fi available · Comfortable Tempur mattresses)

  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Business Single Room 10 to 15 Sq M【Smoking】

A hotel room with a single bed, a desk with a computer, a chair, and a window with curtains.

Business Single Room 10 to 15 Sq M【Smoking】

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Business Single Room 10 to 15 Sq M【No Smoking】

A hotel room with a single bed, a desk with a computer, a chair, and a window with curtains.

Business Single Room 10 to 15 Sq M【No Smoking】

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Business Twin Room 21 to 25 Sq M【No Smoking】

A hotel room with a desk, two beds, a chair, a TV, and a window with curtains.

Business Twin Room 21 to 25 Sq M【No Smoking】

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Business Twin Room 21 to 25 Sq M【Smoking】

A hotel room with a desk, two beds, a chair, a TV, and a window with curtains.

Business Twin Room 21 to 25 Sq M【Smoking】

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese-style Room No Smoking

A traditional Japanese room with tatami flooring, a bed, a desk with a chair, a television, and sliding doors.

Japanese-style Room No Smoking

  • Sleeps 2
  • 2 Double Futons
  • Free WiFi

View all photos for Business Double Room 16 to 20 Sq M【No Smoking】

A hotel room with a bed, a desk with a computer and phone, a chair, a window with curtains, and a picture on the wall.

Business Double Room 16 to 20 Sq M【No Smoking】

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room 26 to 30 Sq M【No Smoking】

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains.

Deluxe Twin Room 26 to 30 Sq M【No Smoking】

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Non-smoking] Single room ◆ No meals ◆ [For a room

A hotel lobby with a large L-shaped sofa, a reception desk, and a framed floral painting on the wall.

[Non-smoking] Single room ◆ No meals ◆ [For a room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for [Smoking] Single ◆Room only◆ [For a room only♪] St

A hotel lobby with a large L-shaped sofa, a reception desk, and a framed floral painting on the wall.

[Smoking] Single ◆Room only◆ [For a room only♪] St

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for [Non-smoking] Twin Room ◆ No meals ◆ [For a room o

A hotel lobby with a large L-shaped sofa, a reception desk, and a framed floral painting on the wall.

[Non-smoking] Twin Room ◆ No meals ◆ [For a room o

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for [Smoking] Twin Room ◆ No meals ◆ [For a room only,

A hotel lobby with a large L-shaped sofa, a reception desk, and a framed floral painting on the wall.

[Smoking] Twin Room ◆ No meals ◆ [For a room only,

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Hirosaki is home to Smile HOTEL Hirosaki. Owani Onsen and Owani Onsen Ski Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Fujita Memorial Garden and Former Hirosaki Kaikosha. Zuirakuen Garden and Seibien are also worth visiting. Visit our Hirosaki travel guide
Map
73-2 Dotemachi, Hirosaki, Aomori-ken, 036-8182

What's nearby

  • A calm river flanked by cherry blossom trees in full bloom.
    Hirosaki Park
    9 min walk - 0.5 miles
  • A traditional Japanese pagoda surrounded by cherry blossoms.
    Saisho-in Temple
    9 min walk - 0.5 miles
  • A traditional Japanese castle with cherry blossoms in full bloom.
    Hirosaki Castle
    17 min walk - 0.9 miles
  • Hirosaki Museum of Contemporary Art
    3 min walk - 0.2 miles
  • Hirosaki City Museum
    15 min walk - 0.8 miles

Getting around

  • Chuohirosaki Station
    6 min walk
  • Hirokōshita Station
    15 min walk
  • Aomori Airport (AOJ)
    54 min drive

Restaurants

  • 菊富士本店
    3 min walk
  • Whisky Pub Noir
    4 min walk
  • ル・ブルジョン
    2 min walk
  • ポワンルージュ Point ROUGE
    3 min walk
  • ドデノメヘヤッコ
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,100 per person
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1100 per person
  • Self parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smile HOTEL Hirosaki pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 500 per night.

What time is check-in at Smile HOTEL Hirosaki?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Smile HOTEL Hirosaki?

Check-out is at 10:00 AM.

Where is Smile HOTEL Hirosaki located?

Situated in Hirosaki, this hotel is within 1 mi (2 km) of Hirosaki Shoten Church and Hirosaki Castle. Hirosaki Museum of Contemporary Art and Gozensui are also within 10 minutes. Hirokōshita Station is 15 minutes by foot and Hirosaki-Higashikōmae Station is 27 minutes.

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Reviews

Smile HOTEL Hirosaki Reviews

8.2

Very Good

8.0

Cleanliness

8.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 50 reviews
Rating 8 - Good. 15 out of 50 reviews
Rating 6 - Okay. 14 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

Reviews

Verified review

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, amenities
On the page it says that there is parking available for ¥500, but when you get to the hotel there aren't any signs telling you were to park. I ended up having to park in a random paid lot a couple blocks away from the hotel. When you take the escalator up to the lobby it appears that the hotel is pretty nice. On check in the gentleman asked if I had a car and to put down my plate to pay. He then showed me a map of where to park, it was already too late for that. Once you take the elevator to the floors with the rooms it looks pretty aged and could use some updates. The room was on the smaller side and was clean. The bed was very firm with a single small and extremely flat pillow. Would I stay here again? Probably not, I don't think I received enough value for the amount that it cost to stay here, as it was pretty expensive.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お心遣いが魅力

チェックインの際に、レディス限定フロアの禁煙に空きがあるとの事で、変更のご提案をいただきました。アメニティの充実、価格変更が必要ない事なども説明してくださいました。 コロナで大変な中、お心遣い、お部屋の清潔感に感謝です。また泊まりたいなって思いました。
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Yoshihide

Liked: Cleanliness, staff & service

Good breakfast

This hotel is located about 15 minutes on foot from the JR Station. It's a three-minute walk from another station of another line. It's in a very good location for sightseeing in this town. This hotel is relatively old. It does not have a public bath but they provide a good breakfast. The room is quite small but they offer free wifi.
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

TAKUYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフ一人一人が丁寧でした。また、街へのアクセスがよく便利でした。朝食も美味しかったです。
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

koko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

弘前城

静かな環境でゆっくり休めました❗弘前城にも近く観光しやすい場所でした
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかったです◎
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Verified traveler

ビジネス利用なら最高です。

朝食バイキング豊富な食材で満足しました。ビジネス利用ならお勧めホテルだと思います。
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店乾淨、空間大小尚可，距離車站有些距離，但剛好在弘前睡魔祭的路線上。
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテル‼︎

とっても良いホテルだと感じました！ なんと言っても朝食が美味しかったです。 ベットも寝やすくてゆっくり出来ました! 強いて言えば歯ブラシが硬すぎて歯茎を痛めてしまったのでもう少し柔らかいと良いかなぁ〜と思いました(^^) また利用したいです‼︎
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and affordable, with polite and helpful staff. A very pleasant stay.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

気持ちの良い朝食バイキング

朝食バイキングがとても良かった。メニューが豊富な上に青森ならではの工夫があり、3日間滞在しても飽きることがなかった。特にスタッフがすばらしい。こまめに気を配って、料理も十分補充できていて、配膳台周囲が汁こぼれなど無くとてもきれいで気持ちよく利用できた。 フロントで無料配布している入浴剤も嬉しかった。 場所は駅からは徒歩10分と少し遠いが、観光ポイントに近く、買い物や食事処も充実している。
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Hartmut

Liked: Staff & service
Sehr gutes Frühstück, Einrichtungen des Hotels sind ok, Verkehrsanbindungen und Lage zum Bahnhof ist gut.
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
飯店人員服務好，但旅館設備太舊，不值得入住
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方の対応が丁寧で気持ちよく過ごせました。
Stayed 1 night in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
煙店有煙味
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
風呂の浴槽の汚れが一寸気になりました。そして窓からの景色が一寸残念でしたが昔通学路に近く、遠くに見える五重塔の向こうに建つ母校を思いだし、懐かしさで心は和みました。 有難うございました。
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても良かったです。
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

edee

Liked: Staff & service
施設環境としては、可もなく不可もなく、といったところ。スタッフの対応が良く、宿泊費が安いので、コスパが高いと思います。
Stayed 1 night in Apr 2019
Verified review

8/10 Good

nozomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋等は極普通でしたが兎に角朝食が美味しかったです。(´ω`)
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

wataru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

出張ビジネスマン

朝食が美味しかった。
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Yoshihiko

Liked: Staff & service

宿泊にお金をかけたくない（笑）観光に適している．

弘前市中心部に位置するため，観光に便利．無料で自転車を貸してくれるのはありがたかった．価格も良．
Stayed 3 nights in Sep 2018
Verified review

6/10 Okay

Asad

Liked: Staff & service

Tanbo art Trip to Hirosaki - Sept 2018

The hotel is 15 to 20 min away from the JR train station so location wise it is not convenient if you will be using train. Hotel itself is pretty basic - small room but it is ok to crash for a night or two. The carpeting in the rooms needs changing - looks pretty bad. Breakfast is also pretty basic but for an extra $7 its ok. At least one person on the front desk staff can speak English and they are all polite and helpful. wifi signal was strong in my room so no complaints there. Local area is all commercial with many shops and restaurants. Hirosaki castle and park are about 15 min walk and are worth seeing. Overall its an ok place to crash for a night if you are a solo traveller like me but I will not stay there again because of the distance from JR train station.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at many hotels in Japan and the Smile hotel in Hirosaki has the most comfortable bed. They have a memory foam mattress topper and a nice pillow.
Stayed 6 nights in Aug 2018
Verified review

10/10 Excellent

S H O I C H I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スマイルホテル弘前の感想

4月の桜祭り期間中に2泊しました。 禁煙の部屋希望でしたが、部屋の空き状況の関係で禁煙、喫煙両方に宿泊しました。 喫煙の部屋は煙草の匂いも無く、禁煙の部屋と同等の快適感がありました。 朝食はバイキングでしたが、メニュー、味とも合格レベルでした。 ホテルから弘前城公園や繁華街の鍛冶町まで歩いて行ける場所なのでとても良いと思います。
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hirosaki Bargain

Excellent location-Hotel is conveniently located half way between the train station and Hirosaki castle. Staff are friendly and breakfast was delicious although western breakfast options were very limited. Room was comfortable and clean