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Heritage Hotel

Property class: 3

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Photo gallery for Heritage Hotel

A swimming pool with lounge chairs and umbrellas, surrounded by trees and a building with lights. - Heritage Hotel (Anuradhapura)
A large banquet hall with round tables, chairs, and a central stage. - Heritage Hotel (Anuradhapura)
Two chefs cooking outdoors with flames, surrounded by plates of food and cooking utensils. - Heritage Hotel (Anuradhapura)
A staircase with handrails and wall-mounted lights. - Heritage Hotel (Anuradhapura)
An aerial view of a resort with a swimming pool surrounded by lush greenery, overlooking a large body of water. - Heritage Hotel (Anuradhapura)
Consider a stay at Heritage Hotel and take advantage of a poolside bar, a terrace, and a coffee shop/cafe. Take some time to relax at the onsite spa. The on-site restaurant, Manel, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room

A hotel room with a large bed, two bedside tables, lamps, and a headboard with a decorative panel.

Superior Room

  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a TV, a balcony with a view of greenery, and a painting on the wall.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

A hotel room with a bed, a desk with a TV, a balcony with a view of greenery, and a painting on the wall.

Deluxe Triple Room

  • Lake view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a balcony with a view of greenery.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

A room with three black four-poster beds, a desk, and a chair.

Classic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Quadruple Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Double Deluxe

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE DELUXE

  • Sleeps 4

DOUBLE DELUXE QUEEN BED

  • Sleeps 4

About the neighborhood

Located in Anuradhapura, Heritage Hotel is in the historical district and on a lake. Isurumuniya Vihara and Brazen Palace are local landmarks, and the area's natural beauty can be seen at Basawakkulama and Nachchadoowa. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Anuradhapura travel guide
Map
Galwala Road, Pothanegama, Anuradhapura, 50000

What's nearby

  • A large white dome with a golden spire, surrounded by a low wall with colorful stripes.
    Ruwanwelisaya
    11 min drive - 5.2 miles
  • Isurumuniya Vihara
    5 min drive - 1.4 miles
  • Mirisawetiya Stupa
    9 min drive - 4.5 miles
  • Anuradhapura Archaeological Museum
    9 min drive - 4.5 miles
  • Sri Maha Bodhi
    10 min drive - 4.5 miles

Restaurants

  • Seedevi Family Restaurant
    4 min drive
  • Mango Mango
    3 min drive
  • Stargate Restaurant
    6 min drive
  • Bro Restaurant
    7 min drive
  • the coffee shop
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Manel

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 50.91
  • New Year's Eve (December 31) Gala Dinner per child: USD 50.91 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 95 per room
  • Airport shuttle fee per child: USD 95
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Heritage Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heritage Hotel?

Check-in start time: 2 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel?

Check-out is at noon.

Does Heritage Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 95 per room applies.

Where is Heritage Hotel located?

This family-friendly Anuradhapura hotel is located in the historical district, within 3 mi (5 km) of Isurumuniya Vihara, Mirisawetiya Stupa and Anuradhapura Archaeological Museum. Sri Maha Bodhi and Basawakkulama are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heritage Hotel Reviews

7.2

Good

7.2

Cleanliness

7.6

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 73 reviews
Rating 8 - Good. 24 out of 73 reviews
Rating 6 - Okay. 15 out of 73 reviews
Rating 4 - Poor. 13 out of 73 reviews
Rating 2 - Terrible. 3 out of 73 reviews

Reviews

Verified review

10/10 Excellent

Dr Malika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel safe and clean! Staff really took care of me as a single female guest! Highly recommended!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeff

Liked: Staff & service, property conditions & facilities
The Heritage is set in a fabulous location, in magnificent grounds on the edge of a lake, peaceful and comfortable. Yet in easy reach of the Sacred City. The staff were helpful and breakfasts superb.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Milo

Liked: Staff & service, amenities, property conditions & facilities
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Ellis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Perfect location but a little run down

The Heritage is in a fantastic location, right on the lake and only a short Tuk-Tuk ride from the historic sites. We were greeted with friendly staff who were helpful. However we felt the place was a little run down and not very clean.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Sunil

Liked: Cleanliness, staff & service
Great staff and good service. Property not well maintained
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Pete

Liked: Cleanliness, staff & service, amenities
It looked like Heritage Hotel had seen better days. The staff were good and helpful. The first night the electronic door lock would make the kind of noise it made when in opening mode. Staff fixed it by disabling the lock to be purely mechanical.
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Kaushalya

Staff were Friendly and nice. Outside the property is nice. Food is good. We got a room in ground floor overlooking a neighbor house. Fence only had few trees and some sort of a roofing material (takaran sheets). People are constantly walking by the room and looking inside. Because of it, we were unable to leave the blinds open. Hotel is run down, old age shows in room and bathroom. Bathroom fan was loud and my son was scared to go in . I had to ask for extra TP. I had 1/10 of a TP roll and 1/2 TP roll to start. Horrible room. We were unable to figure out how to operate the TV. Two remotes should come with an instruction manual. It’s an ok place to stay. For the price, not worth it.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort

Good base to explore the city.

This is quite a large hotel, but not many guests were staying when we were there. The rooms were well loved but clean. The service was great and the staff were happy enough to open up the pool bar and sports bar for us to have a pre dinner drink. The staff even organised for us to hire bikes, so we could ride around the lake and visit the temples. The pool was great for a cool down at the end of the day. There is not much in the way of restaurants around the hotel, but the food in the hotel is delicious and affordable.
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Tami

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

すべてカビ臭い

宿泊した部屋の冷房がカビ臭く、シーツも黒く汚れていたり、枕も使えないほど臭く、バスタオルもカビ臭かった。 チェックインのスタッフの対応は良かったので部屋のコンディションさえ良ければよいのに、という印象。部屋によって違うのかもしれないがそんなに安くないのにこれはいただけない。
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Joanna

Disliked: Staff & service, property conditions & facilities, room comfort

L'hôtel très banal.

Le 2ème jour la chambre n'était pas nettoyée du tout! Vieux bouts de tapis dans le couloir! Staff géntil,le petit-déjeuner très banal,le dînner très correct. Bien situé,grande chambre,mais besoin de rafréchissement en géneral.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Narendra

Disliked: Cleanliness, amenities, property conditions & facilities
The staff is great. They are accommodating and attentive. We had no problems with the staff at all. However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better. The carpets are old and pulling up at the corners The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable The dining area had peeling wallpaper and old paint. The food is below average at best. Each meal was disappointing. No taste and bland. We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation. Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.
Stayed 3 nights in Jan 2024
Verified review

4/10 Poor

Rajiv

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Swimming Pool was not in operation (I booked this hotel mainly because of the Swimming Pool). The Minibar was not working (when complaining, they came and told it was working even though it was not getting cold). It was a wet bathroom as the water splashes out of the shower cubicle. Even though I checked-in at 9pm I was asked to leave at noon or pay Rs.2,500 for every hour I stay.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location by the lake. The rooms were spacious and very clean. The bathroom was clean but there was a small water leak. I only stayed for one night and did not bother asking them to fix it. Did let them know there was a leak when leaving and they were very sorry about it and asked why i did not let them know earlier.
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Felt this hotel has great potential as the grounds are beautiful and the lobby is as well. The pool was great although it had a poolside bar but no one attending it. The room was spacious but very worn as well as the towels and bedding. It was clean enough. The bathroom had a very strong odor - not sure if it was an air freshener but it was very overwhelming. The food was average. The service was friendly. But was just disappointed for the missing upkeep of this hotel
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Alberto

Liked: Staff & service
A mejorar ciertas cosas pues es muy viejo el hotel y las fotos engañan. No es un 4estrellas. La piscina lo mejor. La comida aceptable.
Stayed 1 night in Jan 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Breakfast was bad. Room was ordinary. Staff did not details about the town
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vakkert hageanlegg

Bra kvalitet og hyggelig personalet. Vakker hageanlegg
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is rundown and needs an upgrade.The front desk staff were helpful.The food was good.
Stayed 2 nights in Dec 2018
Verified review

6/10 Okay

Goncalo

Liked: Staff & service
Disliked: Cleanliness, room comfort

Grande potencial, melhorias necessárias

Grande infraestrutura com pessoal simpático. Poderia ser um óptimo hotel mas necessita de mais manutenção no geral e um pouco mais de limpeza (está q.b.). Vale que o serviço e simpatia superam as necessidades.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was corroded and stank. Room was a bit dusty.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Jørn

Liked: Cleanliness, staff & service, room comfort

Nice hotel in good location

Nice hotel, very helpfull and friendly staff. Typical Sri Lankan food in the restaurant
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Isuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place for your Anuradhapura excursions

Great service from the minute we stepped in. We were a little late for lunch but the staff accommodated us anyways. If you’re visiting Anuradhapura this is a great place to stay.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Vincent

Liked: Staff & service

Séjour très moyen

Hôtel vieillissant, literie de très mauvaise qualité, baie vitrée n'était pas hermétique aux moustiques, douche mal entretenue. Belle piscine.
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Niraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain. Room is OK and Staff arranged us Tuk Tuk when ever we want to go out.
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

イチロー

Liked: Staff & service
遺跡までのアクセスは良いと思います。 市街地までのアクセスも良いと思う。 とても静かでゆっくり過ごせました。
Stayed 1 night in Oct 2018