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Heritage Hotel

3.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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Photo gallery for Heritage Hotel

2 outdoor pools, sun loungers
Property entrance
Superior Suite, 1 King Bed, Non Smoking, Lake View | View from room
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, minibar, desk

Classic Twin Room

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bidet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, desk

Deluxe Double Room

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bidet
Private bathroom
  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, desk

Deluxe Twin Room

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bidet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Quadruple Room

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bidet
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, desk

Superior Room

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
Private bathroom
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, minibar, desk

Deluxe Triple Room

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bidet
Private bathroom
  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Galwala Road, Pothanegama, Anuradhapura, 50000

What's nearby

  • Mirisawetiya Stupa - 6 min drive - 2.8 miles
  • Anuradhapura Archaeological Museum - 6 min drive - 2.8 miles
  • Sri Maha Bodhi - 6 min drive - 2.8 miles
  • Ruwanwelisaya - 7 min drive - 3.0 miles
  • Kuttam Pokuna - 11 min drive - 4.8 miles

Restaurants

  • ‪Pizza Hut - ‬6 min drive
  • ‪Seedevi Family Restaurant - ‬4 min drive
  • ‪Palhena Village Restaurant - ‬7 min drive
  • ‪Mango Mango - ‬3 min drive
  • ‪Walkers - ‬7 min drive

About this property

Heritage Hotel

Family-friendly hotel by the lake
Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Heritage Hotel. Take some time to relax at the onsite spa. The on-site restaurant, Manel, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and bike rentals
  • Express check-in, a TV in the lobby, and tour/ticket assistance
Room features
All guestrooms at Heritage Hotel boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like first-run movies and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 21-inch TVs with premium channels and first-run movies
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Manel

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 50.91
  • New Year's Eve (December 31) Gala Dinner per child: USD 50.91 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 95 per room
  • Airport shuttle fee per child: USD 95
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Anuradhapura
Heritage Hotel Anuradhapura
Heritage Hotel Hotel
Heritage Hotel Anuradhapura
Heritage Hotel Hotel Anuradhapura

Frequently asked questions

Does Heritage Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Hotel?

Self parking is free at this property.

What time is check-in at Heritage Hotel?

Check-in start time: 2 PM; Check-in end time: 3 AM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel?

Check-out is at noon.

Does Heritage Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 95 per room applies.

Where is Heritage Hotel located?

This family-friendly Anuradhapura hotel is located in the historical district, within 3 mi (5 km) of Isurumuniya Vihara, Mirisawetiya Stupa and Sri Maha Bodhi. Anuradhapura Archaeological Museum and Basawakkulama are also within 3 mi (5 km).

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Heritage Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 65 reviews
Rating 8 - Good. 22 out of 65 reviews
Rating 6 - Okay. 12 out of 65 reviews
Rating 4 - Poor. 13 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Milo

Liked: Staff & service, amenities, property conditions & facilities
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Stayed 2 nights in Mar 2024

8/10 Good

Sunil

Liked: Cleanliness, staff & service
Great staff and good service. Property not well maintained
Stayed 1 night in Sep 2024

8/10 Good

Pete

Liked: Cleanliness, staff & service, amenities
It looked like Heritage Hotel had seen better days. The staff were good and helpful. The first night the electronic door lock would make the kind of noise it made when in opening mode. Staff fixed it by disabling the lock to be purely mechanical.
Stayed 2 nights in Aug 2024

6/10 Okay

Ellis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Perfect location but a little run down

The Heritage is in a fantastic location, right on the lake and only a short Tuk-Tuk ride from the historic sites. We were greeted with friendly staff who were helpful. However we felt the place was a little run down and not very clean.
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort

Good base to explore the city.

This is quite a large hotel, but not many guests were staying when we were there. The rooms were well loved but clean. The service was great and the staff were happy enough to open up the pool bar and sports bar for us to have a pre dinner drink. The staff even organised for us to hire bikes, so we could ride around the lake and visit the temples. The pool was great for a cool down at the end of the day. There is not much in the way of restaurants around the hotel, but the food in the hotel is delicious and affordable.
Stayed 2 nights in Mar 2023

4/10 Poor

Narendra

Disliked: Cleanliness, amenities, property conditions & facilities
The staff is great. They are accommodating and attentive. We had no problems with the staff at all. However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better. The carpets are old and pulling up at the corners The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable The dining area had peeling wallpaper and old paint. The food is below average at best. Each meal was disappointing. No taste and bland. We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation. Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeff

Liked: Staff & service, property conditions & facilities
The Heritage is set in a fabulous location, in magnificent grounds on the edge of a lake, peaceful and comfortable. Yet in easy reach of the Sacred City. The staff were helpful and breakfasts superb.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Joanna

Disliked: Staff & service, property conditions & facilities, room comfort

L'hôtel très banal.

Le 2ème jour la chambre n'était pas nettoyée du tout! Vieux bouts de tapis dans le couloir! Staff géntil,le petit-déjeuner très banal,le dînner très correct. Bien situé,grande chambre,mais besoin de rafréchissement en géneral.
Stayed 2 nights in Jun 2024

10/10 Excellent

Renate

Stayed 1 night in Dec 2022

8/10 Good

Renisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Indika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Rajiv, Colombo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Swimming Pool was not in operation (I booked this hotel mainly because of the Swimming Pool). The Minibar was not working (when complaining, they came and told it was working even though it was not getting cold). It was a wet bathroom as the water splashes out of the shower cubicle. Even though I checked-in at 9pm I was asked to leave at noon or pay Rs.2,500 for every hour I stay.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location by the lake. The rooms were spacious and very clean. The bathroom was clean but there was a small water leak. I only stayed for one night and did not bother asking them to fix it. Did let them know there was a leak when leaving and they were very sorry about it and asked why i did not let them know earlier.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Felt this hotel has great potential as the grounds are beautiful and the lobby is as well. The pool was great although it had a poolside bar but no one attending it. The room was spacious but very worn as well as the towels and bedding. It was clean enough. The bathroom had a very strong odor - not sure if it was an air freshener but it was very overwhelming. The food was average. The service was friendly. But was just disappointed for the missing upkeep of this hotel
Stayed 2 nights in Feb 2019

8/10 Good

Alberto

Liked: Staff & service
A mejorar ciertas cosas pues es muy viejo el hotel y las fotos engañan. No es un 4estrellas. La piscina lo mejor. La comida aceptable.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Breakfast was bad. Room was ordinary. Staff did not details about the town
Stayed 1 night in Jan 2019

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vakkert hageanlegg

Bra kvalitet og hyggelig personalet. Vakker hageanlegg
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is rundown and needs an upgrade.The front desk staff were helpful.The food was good.
Stayed 2 nights in Dec 2018

6/10 Okay

Goncalo

Liked: Staff & service
Disliked: Cleanliness, room comfort

Grande potencial, melhorias necessárias

Grande infraestrutura com pessoal simpático. Poderia ser um óptimo hotel mas necessita de mais manutenção no geral e um pouco mais de limpeza (está q.b.). Vale que o serviço e simpatia superam as necessidades.
Stayed 1 night in Dec 2018