See all properties

Hotel Serwir

4.0 star property
Hotel connected to a shopping center in Sint-Niklaas with free parking

Choose dates to view prices

Photo gallery for Hotel Serwir

Bar (on property)
Exterior
Superior Double Room | Minibar, in-room safe, desk, laptop workspace
Building design
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, laptop workspace

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

ibis Sint Niklaas Centrum

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, 281 reviews
ibis Sint Niklaas Centrum

About the neighborhood

Map
Koningin Astridlaan 57, Sint-Niklaas, 9100

What's nearby

  • Waasland Shopping Center - 4 min walk - 0.3 miles
  • St. Nicholas Church - 2 min drive - 1.0 mile
  • Sint-Niklaas City Hall and Belfry - 2 min drive - 1.0 mile
  • De Ster Recreation Park - 3 min drive - 1.9 miles
  • Tomorrowland - 22 min drive - 17.5 miles

Getting around

  • Sint-Niklaas Station - 9 min drive
  • Antwerp (ANR-Antwerp Intl.) - 38 min drive

Restaurants

  • ‪Panos - ‬11 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Notre Blanche - ‬5 min walk
  • ‪Caro's - ‬7 min walk
  • ‪Sportkaffee De Witte Molen - ‬13 min walk

About this property

Hotel Serwir

Upscale hotel connected to a shopping center
Consider a stay at Hotel Serwir and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Brasserie Renardeau, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • Free self parking
  • Continental breakfast (surcharge), an area shuttle, and an electric car charging station
  • Luggage storage, a banquet hall, and a front-desk safe
Room features
All 78 rooms offer comforts such as wet bars and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • LED light bulbs, refrigerators, and heating

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 1 km
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Brasserie Renardeau

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 7,158 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1966
  • Double-glazed windows
  • Electric bike charging
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who will arrive in the evening should notify the hotel in advance.

Renovations and closures

The property is closed between October 31 and November 5.
The property is closed: Christmas Eve, Christmas Day, and New Year's Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 20 per person
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Serwir
Hotel Serwir Sint-Niklaas
Serwir
Serwir Hotel
Serwir Sint-Niklaas
Best Western Serwir
Best Western Sint-Niklaas
Sint-Niklaas Best Western
Hotel Serwir Hotel
Best Western Serwir
Sint-niklaas Best Western
Best Western Sint-niklaas
Hotel Serwir Sint-Niklaas
Hotel Serwir Hotel Sint-Niklaas

Frequently asked questions

Is Hotel Serwir pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Serwir?

Self parking is free at this property.

What time is check-in at Hotel Serwir?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 50 (subject to availability).

What time is check-out at Hotel Serwir?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Serwir located?

Situated in the business district, this hotel is within 1 mi (2 km) of Waasland Shopping Center, St. Nicholas Church, and Church of Our Lady. Sint-Niklaas City Hall and Belfry and Christ the King Church are also within 3 mi (5 km). Sint-Niklaas Station is 28 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Serwir Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 110 out of 332 reviews
Rating 8 - Good. 146 out of 332 reviews
Rating 6 - Okay. 50 out of 332 reviews
Rating 4 - Poor. 20 out of 332 reviews
Rating 2 - Terrible. 6 out of 332 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay over hotel
Stayed 1 night in May 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort great for business stay

Comfort hotel great for business stay
Stayed 5 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, nice friendly staff

Good location between the city and the shopping Mall, good breakfast and good restaurant, friendly staff.
Stayed 5 nights in Nov 2022

4/10 Poor

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent as a stopover

One night stopover on our way to Northern Holland. Very clean and comfortable hotel. Staff are very helpful. The restaurant menu offers less choice than i remember from a previous visit, but food quality is excellent. Ample free parking immediately outside the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy

Really good hotel.. friendly staff, free car parking space.. most important thing! very clean and tidy place.. 10/10
Stayed 1 night in Jul 2024

10/10 Excellent

Keyhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was above my expectations. Nice place and friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and clean place to stay. Nice and helpful staff
Stayed 3 nights in Apr 2023

10/10 Excellent

Alaistaire

Liked: Property conditions & facilities
Good parking, clean and comfortable
Stayed 1 night in Oct 2023

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, nice sized rooms

Neat room, friendly staff, great breakfast! Would stay here again. Having a car is important at this location, however there are pleanty of free parking places in front of the hotel.
Stayed 2 nights in Apr 2023

8/10 Good

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Apr 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, room comfort
This is a great hotel ideally located for a longer visit and walk into the city. Our bed was one of the most comfortable we've ever had in a hotel. Although a long drive from Lincoln may have helped our sleep. The shower was excellent in terms of heat and power but the dated above bath holder and curtain let it down. It was too high and was best hand held or angered on the stability bar. That was a pity as otherise this was a nice hotel with great free parking.
Stayed 1 night in Aug 2024

4/10 Poor

Anna Liza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unfriendly service from staff
Stayed 1 night in Oct 2024

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was vert clean. Meal in the hotel restaurant was too expensive for the quality of the food, and staff was aged men, but with no apparent experience.
Stayed 1 night in Oct 2023

6/10 Okay

Justin

Quite dated room. No tea making facilities or water provided in the room. Quite expensive bar food menu.
Stayed 1 night in Jan 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not for leisure stays

Ok hotel. Bed not comfortable, plastic bed cover so very hot to sleep and hard bed. Despite photos dated decor. No tea and coffee in room. 4 star hotel would presume is more for business
Stayed 2 nights in Sep 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast..

Stayed for 4 nights, arrived Thursday afternoon, been up since 4am so wanted a quick power-nap, got into bed to be greated by heavy hammer drilling, this went on for quite a while so contacted the reception just to see how long it would be going on, we were told there was no drilling in the hotel and it must of been outside, clearly this wasn't true as it was coming from the next room.... apart from this the hotel was great especially the breakfasts....
Stayed 4 nights in Jul 2023

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service
I used to like this hotel but the service is getting worse every time we stay there. The staff are super rude - especially in the breakfast area. On the Sunday, the cleaning only came to clean our room at 16:00 and by then we were back at the hotel. The sign “please make up my room”, had been hanging there for hours. We asked the reception for a late checkout (12:00 instead of 11:00). They allowed us to stay until 11:30 but required 50 euro to stay until 12:00. It was a Monday and the hotel had plenty of availability on all room types. Unfortunately no positives to share
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

The breakfast has become very disappointing. Over the past years, selection is smaller and quality is less. Nasty glass sausages and bacon which it more boiled than fried. There used to be crab salad and other options. Now it’s only cold cuts and cheese. Also, when a breakfast is until 11 am, you need to make sure that most items are not sold out at 10:30.
Stayed 3 nights in Nov 2023

4/10 Poor

Katie

Disliked: Property conditions & facilities

Very disappointing stay

Very disappointing stay. Although advertised as a 4 star hotel, there were several issues with our stay. The hairdryers did not work (to which I was only offered a part broken tiny travel hairdryer), the only iron available was broken too and leaked water all over my clothes. The rooms are very dated with leaks from the showers, uncomfortable pillows, very dim and dark lighting and leftover sweets from prior guests were left in one of the rooms which makes me doubt that they were thoroughly cleaned (this seems to be common as mentioned in other reviews too). The housekeeping ladies were quite rude to my colleagues and the older lady receptionist was extremely rude, calling my colleagues room saying that they would be charged a fee if they were 1 minute past the check out time (very strange given that they had not reached the check out time yet). When I asked the receptionist for some advice about getting trains in Belgium, she just said that she doesn’t take public transport instead of trying to help in any way, you expect a little more from a customer service perspective from a 4 star hotel! Only plus was the good breakfast.
Stayed 2 nights in Nov 2022

6/10 Okay

C

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Christ

Liked: Cleanliness, staff & service, property conditions & facilities
Was maar voor een nacht, dus weinig op te merken.
Stayed 1 night in Apr 2025

6/10 Okay

hanneke

Liked: Staff & service, amenities, property conditions & facilities
beetje smoezelig verouderde 1 pers. kamer.
Stayed 1 night in May 2025

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Staff & service
Vond het geen 4 sterren waard. Het ontbijt was wel goed.
Stayed 1 night in Feb 2025