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Hotel Matelote

3.0 star property
Hotel in Antwerp, steps from Antwerp Market Square

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Photo gallery for Hotel Matelote

Courtyard
Reception
Front of property
Standard Double Room | In-room safe, desk, blackout drapes, free cribs/infant beds
Deluxe Double Room | In-room safe, desk, blackout drapes, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, blackout drapes, free cribs/infant beds

Deluxe Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, free cribs/infant beds

Junior Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, free cribs/infant beds

Deluxe Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Haarstraat 11A, Antwerp, 2000

What's nearby

  • Antwerp Market Square - 2 min walk - 0.2 miles
  • Cathedral of Our Lady - 3 min walk - 0.2 miles
  • Green Square - 5 min walk - 0.3 miles
  • Port of Antwerp - 3 min drive - 1.2 miles
  • Antwerp Zoo - 5 min drive - 1.5 miles

Getting around

  • Antwerp Port House Tram Stop - 4 min drive
  • Antwerp-South Station - 5 min drive
  • Antwerp (ANR-Antwerp Intl.) - 21 min drive

Restaurants

  • ‪Falafel Tof - ‬1 min walk
  • ‪Clodette - ‬1 min walk
  • ‪Café De Vuile Was - ‬1 min walk
  • ‪Cafe Den Uilenspiegel - ‬2 min walk
  • ‪Kumpir - ‬1 min walk

About this property

Hotel Matelote

Hotel near Antwerp Market Square
Hotel Matelote provides a terrace and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, luggage storage, and laundry services
  • A front-desk safe, multilingual staff, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Matelote feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, free infant beds, and electric kettles

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14 per person

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • 5G smartphone data speed
  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Smartphone
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:30 AM - 8:00 PM) and Sunday - Sunday (7:30 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel Matelote
Hotel Matelote Antwerp
Matelote
Matelote Antwerp
Matelote Hotel Antwerp
Hotel Matelote Hotel
Hotel Matelote Antwerp
Hotel Matelote Hotel Antwerp

Frequently asked questions

Is Hotel Matelote pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Matelote?

This hotel doesn't offer parking.

What time is check-in at Hotel Matelote?

Check-in start time: 3 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Matelote?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Matelote located?

Located in Old Town, this hotel is within 1 mi (2 km) of Antwerp Market Square and Antwerp Zoo. Antwerp City Hall and Eugeen van Mieghem Museum are just steps away. Antwerp (ZWE-Antwerp Central Train Station) is 22 minutes by foot and Antwerp Central Station is 22 minutes.

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Hotel Matelote Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 221 reviews
Rating 8 - Good. 78 out of 221 reviews
Rating 6 - Okay. 27 out of 221 reviews
Rating 4 - Poor. 7 out of 221 reviews
Rating 2 - Terrible. 0 out of 221 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maarten was there to check us in even though it was Sunday with a marathon running, making our arrival a challenge. Everything was great
Stayed 2 nights in Apr 2025

8/10 Good

Carol

Central location but quiet. Very helpful staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Great room, clean and superb bathroom, very hospitable
Stayed 4 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place right in the old town. Close to lots of food and drink and all the sights of Antwerp. The staff were also super nice and helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great special hotel with great rooms in the center of Antwerp. Love it!
Stayed 1 night in Jul 2024

10/10 Excellent

Kymm

Liked: Cleanliness, staff & service, property conditions & facilities
the location is perfect, the lack of an elevator compensated by the quaintness and care that is given by the staff is offset. We will definetely stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little hotel, perfect location and excellent, friendly owner. We shall be back!
Stayed 2 nights in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Matelote is a small boutique hotel in the old town, nice hotel, nice breakfast, nice location, a great place to stay in old Antwerp.
Stayed 1 night in Jun 2023

8/10 Good

kevin

Liked: Cleanliness, staff & service, room comfort
Fantastic location in a semi funky boutique hotel. Large comfortable room and huge bathroom. Good bed with nice linens. Friendly staff but aren’t there in the evening. You would need to call them. Very steep steps to rooms.
Stayed 2 nights in Apr 2024

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wonderful little hotel in a quiet street in the city, great room, nice and spacious and super cozy. You can tell they really care about your stay and if you're comfortable, only thing would change is a smoother check-in since we arrived late and there was no one there, although they did allow us to get in awesome breakfast started at eight so we didn't get to enjoy it since we had to leave early.
Stayed 1 night in Sep 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got upgraded to suite room. Very unique , modern, and very spacious. The rooms we had were accessed by a small spiral staircase, which is ok by us but perhaps not ideal for person with mobility issue. Receptionist and Eric were very helpful giving recommendations. Few steps away from the center of Antwerp. Breakfast was good and unlimited coffee and tea during the day. Very recommend this hotel. Paid parking 4 min walking distance.
Stayed 1 night in May 2024

6/10 Okay

LOURDES

Liked: Cleanliness, staff & service
Location is great and you can walk to most of the downtown attractions, although we don't recommend walking from the train station (20-min walk through cobblestone streets rolling luggage). The hotel was clean and the staff was friendly. The room was quiet facing the courtyard, rather than the street. We didn't try the breakfast because there are lots of cafes around. The stair steps are very narrow and I got nervous going up/down with our suitcases. The A/C wasn't cool enough and the bed wasn't very comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, cosy pearl.

We were on a 'late decision' trip to Antwerp and found this pearl. Very good value for money with the perfect location, extremely friendly staff, cleanliness and nice details like a complimentary small prosecco. A small fridge always come in handy as well. We'd rather seen some soap/schampoo dispensers on the wall than the small plastic bottles, but still nice to have it included. We really enjoyed our stay in this cosy place.
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quirky hotel with friendly staff

We received an upexpected upgrade to our booking to a larger room on the top floor of the hotel. This meant negotiating three flights of stairs but it was worth it for the extra room. Lots of nice touches including complimentary water and a small bottle of wine in the fridge. The quirky hotel was just what we wanted and there was a free coffee machine in the reception area where soothing classical music was always playing. The owner was very friendly and explained the building's history. The Matelote is in a great position, close to Het Steen, the Grote Markt and lots of Antwerp's shops, cafes and bars.
Stayed 3 nights in May 2024

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant individual hotel in Antwerp

If you are ok with stairs then this is the place to stay in Antwerp. A quirky old building right in the heart of the city. Eric made us very welcome and gave us great advice about where to visit. The hotel is only a few minutes away from the amazing museum Plantin, which celebrates printing , the early production of books, maps and atlases, the early development of medicine and pharmacy, and as an aside it is full of Ruben's paintings. It is possibly the best museum I have ever visited, unfortunately we only had an hour but we could easily have spent much more time there .
Stayed 2 nights in Jul 2023

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel is zeer goed gelegen, met gemakkelijke toegang tot het openbaar vervoer en diverse toeristische bezienswaardigheden. Het personeel is erg vriendelijk en laat je je meteen welkom voelen. ( Big shout-out to Maarten ). 😎 De kamers zijn zeer schoon en het bed waarin we sliepen was uiterst comfortabel. Ik ben blij dat we dit hotel hebben gevonden, want we komen regelmatig terug naar Antwerpen.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Margaretha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie op steenworp afstand van het oude centrum, de Grote Markt. Gezellige omgeving. Zeer vriendelijk ontvangen, upgrade naar de suite gehad.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel voor de tweede keer geboekt gehad, kamer is groot en heerlijk stil, het hotel is erg centraal gelegen bij de Grote Markt & Groen plaats. Super handige bagage opslag, niets te klagen.
Stayed 2 nights in Nov 2024

8/10 Good

Pablo de

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE OPCION EN AMBERES

Muy buena ubicacion, a 300 mts de la plaza central, la atención fue muy buena.
Stayed 1 night in Oct 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Heinz

Liked: Staff & service, room comfort
En super lækker gemt perle midt i byen Morgenmad starter dog først kl 8
Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
On nous a offert une chambre plus grande avec plus grand lit. Malheureusement, le lit était mou et on roulait vers le centre durant la nuit. De plus, il y avait de la moisissure dans la douche.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel in premium location

Stayed 1 night in Jul 2024