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Hotel FRANQ

4.0 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel FRANQ

Exterior
Interior entrance
Property entrance
Restaurant
Lobby sitting area
Hotel FRANQ sits in Old Town's center, offering a peaceful retreat with its garden and library. Travelers connect to WiFi, enjoy meals at Restaurant FRANQ, and explore the city on rental bikes. Previous guests consistently praise the helpful staff who enhance the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room (Small)

Minibar, in-room safe, desk, laptop workspace

Classic Room (Small)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | Minibar, in-room safe, desk, laptop workspace

Cosy Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bathrooms
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Luxury Suite

Luxury Suite | Minibar, in-room safe, desk, laptop workspace

Luxury Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Located in Old Town, a neighborhood in Antwerp, Hotel FRANQ is near the airport and near a metro station. Antwerp Flea Market and Port of Antwerp are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Butcher's Hall and Antwerp Zoo. Looking to enjoy an event or a game while in town? See what's happening at Lotto Arena or Sportpaleis.
Visit our Antwerp travel guideOpens in a new window
Map
Kipdorp 10-12, Antwerp, 2000

What's nearby

  • Green Square - 5 min walk - 0.3 miles
  • Antwerp Market Square - 6 min walk - 0.4 miles
  • Museum Aan de Stroom - 11 min walk - 0.6 miles
  • Port of Antwerp - 15 min walk - 0.8 miles
  • Antwerp Zoo - 16 min walk - 0.9 miles

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp Central Station - 15 min walk
  • Antwerp (ANR-Antwerp Intl.) - 23 min drive

Restaurants

  • ‪Borze café - ‬2 min walk
  • ‪Bato Batu - ‬2 min walk
  • ‪Thai By Sanito - ‬2 min walk
  • ‪Hotel Franq - ‬1 min walk
  • ‪BOBA CLUB - ‬3 min walk

About this property

Hotel FRANQ

Luxury upscale hotel located in Old Town
Take advantage of a terrace, a garden, and a library at Hotel FRANQ. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and multilingual staff
  • Concierge services, a banquet hall, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel FRANQ feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 34 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FRANQ Bar
  • la volta

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Belgian license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 90 per room (one-way)
  • Covered self parking fee: EUR 34.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Franq Antwerp
Franq Antwerp
Franq
Hotel FRANQ Hotel
Hotel FRANQ Antwerp
Hotel FRANQ Hotel Antwerp

Frequently asked questions

Is Hotel FRANQ pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel FRANQ?

Self parking is available for EUR 34.00 per night. Limited spots are available.

What time is check-in at Hotel FRANQ?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel FRANQ?

Check-out is at noon.

Does Hotel FRANQ provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per room applies.

Where is Hotel FRANQ located?

Located in Old Town, this luxury hotel is within a 5-minute walk of St. Carolus Borromeus Church and University of Antwerp. Farmers' Tower and Cathedral of Our Lady are also within 10 minutes. Antwerp Central Station is 15 minutes by foot and Antwerp (ZWE-Antwerp Central Train Station) is 15 minutes.

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Reviews

Hotel FRANQ Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 181 out of 265 reviews
Rating 8 - Good. 67 out of 265 reviews
Rating 6 - Okay. 15 out of 265 reviews
Rating 4 - Poor. 2 out of 265 reviews
Rating 2 - Terrible. 0 out of 265 reviews

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with helpful and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the very epitome of a boutique hotel experience. A charming and very friendly desk staff. Very stylish furnishings. Exceptional breakfast. This hotel has a lot of character. A jewel box hotel experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location.
Stayed 1 night in Feb 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Lindo hotel, próximo a tudo. Ótima indicação de restaurante da recepção. tudo perfeito! Adoramos e voltaríamos com certeza.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

A lovely hotel. Centrally located and I had a nice big room.
Stayed 5 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel with great staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This is a wonderful hotel with excellent staff located in a great location for shopping and eating.
Stayed 5 nights in Jun 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel

Gorgeous hotel. Old bank with character. Food options superb. Breakfast lovely. Bathroom protects super.
Stayed 1 night in Apr 2025

10/10 Excellent

Ricky

Liked: Staff & service
Netta was really helpful Beautiful hotel and great location
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with superb staff and rooms
Stayed 1 night in Sep 2023

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Street was noisey especially early hours of morning food and service excellent. Rooms were good - bathroom cramped a little. Gym was poor.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic Hotel

Very good hotel, short walk to the old town and not too far from the train station The hotel staff are fantastic and very obliging We would recommend this hotel to anyone looking for a luxury stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. EXCELLENT restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing time at this hotel the staff was awesome and extremely helpful. I would definitely stay at this property again and recommend it to friends and family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would absolutely stay again

Excellent stay. Very welcoming staff and very helpful. Great central location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel with high quality services and decor. I look forward to future visits.
Stayed 2 nights in Jul 2024

6/10 Okay

Shahrooz

Liked: Room comfort
Disliked: Property conditions & facilities

Fine

Nice hotel and good locations. Friendly staff and nice breakfast. But the condition of the rooms and corridors was outdated and needing maintenance.
Stayed 1 night in Nov 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Liked this hotel and would stay there again. However next time we would pay a little extra and opt for a bigger room than we had on this stay. We were there for 4 nights , and the room we had was probably only suitable for a 1 or 2 night stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - very well appointed and well staffed. Rooms were a good size for Europe and beds very comfortable with nice linens. Especially loved the welcome glass of Prosecco during check in! Great stay and beautiful area!
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming small hotel in beautiful mansion. Excellent Michelin * restaurant. Close to historic center of Antwerp.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Antwerp. It’s located centrally - close to the train station, historic town square including the church designed by Ruben, and is walkable to local hangouts and shopping areas. The hotel has a cool history being a former bank and the staff are knowledgeable about this history and the area.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location about 5 minutes for the main square but far enough away to be quiet and not get disturbed by bars and restaurants
Stayed 3 nights in May 2023

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility. Great staff. Convenient to sites.
Stayed 1 night in Mar 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The most wonderful welcome I've had at a hotel. Staff were friendly and helpful throughout our stay Room was comfortable, bed sensational and shower top notch Breakfast was incredible! Wonderful, small but perfectly formed, fresh buffet with pastries straight out the restaurant oven, and cooked to order eggs Would come back
Stayed 2 nights in Oct 2023

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