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El Carmen Hotel

3.0 star property
Hotel with free breakfast, steps from Central Park

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Photo gallery for El Carmen Hotel

Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters
Front of property
Reception
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Tempur-Pedic bed
Separate bedroom
Egyptian cotton linens
Down duvet
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Tempur-Pedic bed
Separate bedroom
Egyptian cotton linens
Down duvet
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Down duvet
Egyptian cotton linens
Premium bedding
Tempur-Pedic bed
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Tempur-Pedic bed
Separate bedroom
Egyptian cotton linens
Down duvet
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Tempur-Pedic bed
Separate bedroom
Egyptian cotton linens
Down duvet
Hair dryer
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With View

Egyptian cotton sheets, premium bedding, down comforters

Room Superior With View

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters

Triple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With View

Egyptian cotton sheets, premium bedding, down comforters

Suite With View

  • Sleeps 4

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

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About the neighborhood

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral - 3 min walk - 0.2 miles
  • La Merced Church - 5 min walk - 0.3 miles
  • Casa Santo Domingo Museum - 5 min walk - 0.3 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive

Restaurants

  • ‪Starbucks Antigua - ‬4 min walk
  • ‪Lava Terrace Bar and Burgers - ‬3 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪La Escudilla - ‬3 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk

About this property

El Carmen Hotel

Hotel near Central Park
Close to Antigua Guatemala Cathedral and Casa Santo Domingo Museum, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a massage, or a body scrub. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), multilingual staff, and a vending machine
  • A front-desk safe, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms at El Carmen Hotel have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Carmen Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Carmen Hotel?

Check-out is at noon.

Does El Carmen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Hotel located?

Located in Historic Center, this hotel is steps from Choco Museum, Central Park, and Antigua Guatemala Cathedral. Antigua Tabaco Compania S.A. and Palacio del Ayuntamiento are just steps away.

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El Carmen Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 351 out of 585 reviews
Rating 8 - Good. 132 out of 585 reviews
Rating 6 - Okay. 72 out of 585 reviews
Rating 4 - Poor. 20 out of 585 reviews
Rating 2 - Terrible. 10 out of 585 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great location and staff are very attentive to their guests.
Stayed 2 nights in May 2025

10/10

Great place to stay in your visit to Antigua.
Stayed 3 nights in Apr 2025

10/10

Third time staying here and they always exceed expectations.
Guest room
Restroom
Welcome gift
Oversized shower
Stayed 4 nights in Mar 2025

10/10

Very nice place !
Stayed 1 night in May 2025

10/10

Super clean and close to everything
View from the restaurant area
Stayed 3 nights in Jun 2025

10/10

Great breakfast with a view of several volcanoes. Beds were comfortable and staff was exceptional. Will be back.
Stayed 3 nights in May 2025

10/10

Beautiful place, quiet, with a amazing ambient, perfect for family or just to relax,
Stayed 1 night in May 2025

10/10

El Carmen was a great, small hotel in a perfect location. The staff was very friendly and helpful. The food in the restaurant was delicious and plentiful. I would definitely stay here again.
Stayed 2 nights in Apr 2025

8/10

Cute hotel in central part of city.
Stayed 1 night in May 2025

10/10

Perfect location
Stayed 4 nights in Apr 2025

10/10

This is a beautiful hotel. The rooftop is amazing and the staff is super friendly
Stayed 2 nights in May 2025

10/10

Great place, very clean, great service!
Stayed 2 nights in Apr 2025

10/10

The best
Stayed 1 night in May 2025

10/10

Rooftop terrace with dining option. Friendly staff
Stayed 2 nights in May 2025

10/10

Wonderful staff
Stayed 2 nights in Mar 2025

10/10

I was highly satisfied with my stay at this hotel! From the moment we walked in, the staff made us feel incredibly welcome and taken care of. The accommodations were clean, comfortable, and exceeded our expectations. Breakfast was absolutely amazing—fresh, delicious, and with a great variety to choose from. One of the highlights was the rooftop, which offered stunning views and the perfect spot to relax. I would definitely recommend this place and look forward to staying here again!
Stayed 1 night in May 2025

10/10

The hotel was conveniently close to the center of town, restaurants and shopping. The staff were always helpful and kind. Would highly recommend this property. The only downfall was no pool.
Stayed 1 night in Apr 2025

10/10

Great experience as a solo traveler !
Stayed 4 nights in Mar 2025

10/10

The staff were extremely friendly, helpful and accommodating. The rooms were spacious and clean. My experience overall was excellent.
Stayed 3 nights in Apr 2025

10/10

Perfect for a solo traveler - staff was super friendly and accommodating! Super convenient to everything central in town, and waking up to breakfast on the roof was great as well.
Stayed 2 nights in Feb 2025

10/10

Third time staying here love it!
Stayed 1 night in Jan 2025

10/10

Great, comfortable place. Location is perfect, close to everything. The breakfast is 10/10.
Stayed 1 night in Mar 2025

10/10

Beautiful property
Stayed 2 nights in Mar 2025

10/10

This is an excellent hotel. Beautiful, confortable and in an awesome location close to stores, restaurants and all kinds of amenities. The hotel restaurant is located in the rooftop and has an awesome view. The menu is extensive and the food is excellent. The staff was very courteous and helpful.
Stayed 5 nights in Mar 2025

8/10

Good service
Stayed 1 night in Apr 2025