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El Carmen Hotel

3.0 star property
Hotel with free breakfast, steps from Central Park

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Photo gallery for El Carmen Hotel

Enjoy al fresco dining under a covered patio with city views.
Stunning residential building with a balcony featuring lush greenery and potted plants.
Relax in a cozy space with a bar area, comfortable seating, and a warm ambiance.
Relax in a spacious room with a large bed, wooden nightstand, and a vase of flowers.
Welcome to the reception area, featuring a simple design with a white wall, a framed painting, and a stone floor.

Popular amenities

  • Spa
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Down duvet
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Egyptian cotton linens
2 bedrooms
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with View

Egyptian cotton sheets, premium bedding, down comforters

Room Superior with View

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters

Triple Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite with View

Egyptian cotton sheets, premium bedding, down comforters

Suite with View

  • Sleeps 4

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Las Capuchinas Convent - 3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral - 3 min walk - 0.2 miles
  • Casa Santo Domingo Museum - 5 min walk - 0.3 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive

Restaurants

  • ‪Starbucks Antigua - ‬4 min walk
  • ‪Lava Terrace Bar and Burgers - ‬3 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪La Escudilla - ‬3 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk

About this property

El Carmen Hotel

Hotel near Central Park
Close to Antigua Guatemala Cathedral and Casa Santo Domingo Museum, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a hot stone massage, or a manicure/pedicure. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and a banquet hall
  • Multilingual staff, concierge services, and smoke-free premises
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms at El Carmen Hotel have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Carmen Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Carmen Hotel?

Check-out is at noon.

Does El Carmen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Hotel located?

Located in Historic Center, this hotel is steps from Choco Museum, Central Park, and Antigua Guatemala Cathedral. Antigua Tabaco Compania S.A. and Palacio del Ayuntamiento are just steps away.

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El Carmen Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 376 out of 616 reviews
Rating 8 - Good. 136 out of 616 reviews
Rating 6 - Okay. 73 out of 616 reviews
Rating 4 - Poor. 21 out of 616 reviews
Rating 2 - Terrible. 10 out of 616 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Migdalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel, close to everything, great food.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredibly cozy and perfectly located for exploring Antigua on foot. I highly recommend it for anyone visiting the area. Breakfast is included, the restaurant is beautiful, and the food is absolutely delicious!
Stayed 3 nights in Jun 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was completely satisfied with everything and everyone at the hotel. They’re always cleaning, the staff was very helpful and welcoming, and the hotel itself is accessible to many of the most popular landmarks. Would definitely stay here next time.
Stayed 2 nights in Jul 2025

10/10 Excellent

barb

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location and great staff. Hope to return soon.
Stayed 1 night in Jul 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service. Everyone was friendly and very kind! We will definitely stay there again.
Their beautiful count yard.
View from their restaurant.
Stayed 5 nights in Jun 2025

10/10 Excellent

Miguel Jose Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always try to stay at El Carmen in Antigua it hasAmazing views from the rooftop, food was great, friendly staff. The prices are good and is in a good location. The hospitality 10/10.
Stayed 4 nights in Jul 2025

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff are very attentive to their guests.
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at El Carmen was lovely - the staff were friendly and the hotel is located close to everything we wanted to check out. They have a rooftop restaurant with a beautiful view, the parking is included, and we felt we were in a safe location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful at all times. If I have to visit again I will definitely be staying here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in your visit to Antigua.
Stayed 3 nights in Apr 2025

10/10 Excellent

KENNETH

Liked: Cleanliness, amenities, property conditions & facilities
Third time staying here and they always exceed expectations.
Guest room
Restroom
Welcome gift
Oversized shower
Stayed 4 nights in Mar 2025

10/10 Excellent

Leonor

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was quaint with great customer service. Not fancy but serves the purpose close to everything!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place !
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Super clean and close to everything
View from the restaurant area
Stayed 3 nights in Jun 2025

10/10 Excellent

lakina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly. Everything is walkable distance. The hotel is clean and has an amazing rooftop.
Stayed 2 nights in Jun 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful and very comfortable hotel. I felt safe and was close to everything. Would absolutely stay again!! I loved it!!
Stayed 14 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole view and atmosphere of this place!! For sure will be back!!!
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast with a view of several volcanoes. Beds were comfortable and staff was exceptional. Will be back.
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, quiet, with a amazing ambient, perfect for family or just to relax,
Stayed 1 night in May 2025

10/10 Excellent

Sabina

Liked: Cleanliness, amenities, property conditions & facilities
El Carmen was a great, small hotel in a perfect location. The staff was very friendly and helpful. The food in the restaurant was delicious and plentiful. I would definitely stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel in central part of city.
Stayed 1 night in May 2025

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! It was centrally located ,walkable to restaurants ,attractions everything! The staff here was amazing! The room was nice,I especially loved the bathroom.It was very modern.The free breakfast was a nice touch and so delicious! I would definitely stay here again.I was a solo female traveler and I felt very safe here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 4 nights in Apr 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. The rooftop is amazing and the staff is super friendly
Stayed 2 nights in May 2025

10/10 Excellent

Spencer

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel! Room was cozy and comfortable. Staff was really accommodating for a very early checkout. Wasn’t a problem for me, but the room key was pretty bulky (physical key vs a card)
Stayed 1 night in Jun 2025