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El Carmen Hotel

3.0 star property
Hotel with free breakfast, steps from Central Park

Choose dates to view prices

Photo gallery for El Carmen Hotel

Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters
Reception
Hallway
Reception
Close to Antigua Guatemala Cathedral and Central Park, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a manicure/pedicure, or a massage. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Egyptian cotton linens
Tempur-Pedic bed
Premium bedding
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Tempur-Pedic bed
2 bedrooms
Down duvet
Premium bedding
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Suite with View

Egyptian cotton sheets, premium bedding, down comforters

Suite with View

  • 35 sq m
  • Sleeps 4

View all photos for Room Superior with View

Egyptian cotton sheets, premium bedding, down comforters

Room Superior with View

  • 20 sq m
  • Sleeps 2

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 4

View all photos for Triple Room Deluxe

Egyptian cotton sheets, premium bedding, down comforters

Triple Room Deluxe

  • 22 sq m
  • Sleeps 4

About the neighborhood

Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • Santa Catalina Arch - 3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral - 3 min walk - 0.2 miles
  • La Merced Church - 5 min walk - 0.3 miles
  • Casa Santo Domingo Museum - 5 min walk - 0.3 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 72 min drive

Restaurants

  • ‪Doña Luisa Xicotencatl - ‬1 min walk
  • ‪La Cuevita De Los Urquizú - ‬3 min walk
  • ‪12 Onzas - ‬1 min walk
  • ‪Fat Cat Coffee House - ‬1 min walk
  • ‪saberico - ‬2 min walk

About this property

El Carmen Hotel

Hotel near Central Park
Close to Antigua Guatemala Cathedral and Casa Santo Domingo Museum, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a manicure/pedicure, or a massage. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), multilingual staff, and a banquet hall
  • Smoke-free premises, wedding services, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms at El Carmen Hotel have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Carmen Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Carmen Hotel?

Check-out is at noon.

Does El Carmen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Hotel located?

Located in Historic Center, this hotel is steps from Choco Museum, Central Park, and Antigua Guatemala Cathedral. Antigua Tabaco Compania S.A. and Palacio del Ayuntamiento are just steps away.

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El Carmen Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 420 out of 672 reviews
Rating 8 - Good. 146 out of 672 reviews
Rating 6 - Okay. 75 out of 672 reviews
Rating 4 - Poor. 21 out of 672 reviews
Rating 2 - Terrible. 10 out of 672 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delicioso
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms, with good service. They brought us a non-alcoholic juice drink upon checking in, which was a nice touch.
Stayed 1 night in Oct 2025

10/10 Excellent

Ansley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, helpful staff, very walkable area. Loved this stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for just one night and it definitely wasn’t enough! Staff were extremely kind and accommodating to us and were able to get us a massage booked last minute. It was amazing and super relaxing after our volcano hike the morning before we arrived at the hotel. We are already counting down to our next trip to Antigua and definitely plan to stay here!
Stayed 1 night in Oct 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great food choice, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great with A/C as an American I forget how great AC is in some of these countries. The included breakfast might be the best I have anywhere.
Stayed 1 night in Oct 2025

8/10 Good

Migdalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel, close to everything, great food.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ansley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely clean and comfortable, very walkable in the city, and wonderful staff! We booked a romantic dinner at the rooftop restaurant, and it was above and beyond. Wonderful stay overall!
Stayed 1 night in Aug 2025

10/10 Excellent

David

Was a very cute and cozy experience
Stayed 2 nights in Aug 2025

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay. The hotel was within walking distance to lots of restaurants and stores and the main square. The breakfast was divine! The tostadas in the morning were delicious! I had them almost everyday. I had dinner and it was good as well. The staff was very warm and helpful and knowledgeable. The people, in general, are very nice. Highly recommend this hotel and Antigua!
Stayed 5 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have self parking which is good for me
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel. It was a great experience with my family.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really wells
Stayed 2 nights in Sep 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I switched from another hotel that had a moldy smell and poor wifi, and I'm so glad I did. The welcome drinks were tasty, the bed was comfy, white sheets and clean towels, rooms are modern, hot water available for bathing and the wifi was good. The staff were friendly, and breakfast had great options. The hotel is in a walkable location, and service was excellent. Highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Aug 2025

8/10 Good

Trevon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always willing to help.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Central to most Antigua attractions. Wonderful staff. The rooms are well kept. Nice restaurant with view on roof.
Stayed 10 nights in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with an older style setup that is still clean and for the price cant be beat. Staff was friendly and check in was easy and straight forward. I would be happy to stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredibly cozy and perfectly located for exploring Antigua on foot. I highly recommend it for anyone visiting the area. Breakfast is included, the restaurant is beautiful, and the food is absolutely delicious!
Stayed 3 nights in Jun 2025

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff are very attentive to their guests.
Stayed 2 nights in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff. Very clean. Rooms a bit small but the king size beds seem bigger than normal and very comfortable. Great breakfast included. Roof terrace for dining as well with a fantastic view of the volcanoes.
Stayed 3 nights in Aug 2025

10/10 Excellent

barb

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location and great staff. Hope to return soon.
Stayed 1 night in Jul 2025

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