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Hotel Cristal

2.5 star property
Hotel with free breakfast, near Antigua Guatemala Cathedral

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Terrace/patio
Interior entrance
Breakfast, lunch and dinner served
Economy Room | Premium bedding, laptop workspace, free WiFi, bed sheets
Economy Room | Premium bedding, laptop workspace, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Laundry

Room options

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About the neighborhood

Map
Calle del Desengaño, Antigua Guatemala, Sacatepéquez

What's nearby

  • La Merced Church - 7 min walk - 0.4 miles
  • Santa Catalina Arch - 9 min walk - 0.5 miles
  • Central Park - 12 min walk - 0.7 miles
  • Antigua Guatemala Cathedral - 14 min walk - 0.8 miles
  • Casa Santo Domingo Museum - 19 min walk - 1.0 mile

Getting around

  • La Aurora Intl. Airport (GUA) - 75 min drive

Restaurants

  • ‪Fridas - ‬8 min walk
  • ‪Antigua Cerveza : El Bosque - ‬5 min walk
  • ‪Cafe Cafe Guatemala Frescura Artesonal - ‬7 min walk
  • ‪Fernando's Kaffee - ‬3 min walk
  • ‪La Casa de las Sopas - ‬7 min walk

About this property

Hotel Cristal

Hotel near Central Park
Antigua Guatemala Cathedral and Casa Santo Domingo Museum are located near Hotel Cristal, which provides free full breakfast, a free daily manager's reception, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Bike rentals, self parking (surcharge), and airport drop-off service (surcharge)
  • Coffee/tea in the lobby, concierge services, and tour/ticket assistance
  • A 24-hour front desk
Room features
All guestrooms at Hotel Cristal feature thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and separate dining areas.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch Smart TVs with Netflix, streaming services, and cable channels
  • Private yards, separate dining areas, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 3:00 AM to 6:00 PM on request
  • Self parking on site (USD 7.14 per day)

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Laptop workspace
  • Shared accommodations

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 12.86 per person
  • Airport shuttle fee per child: USD 12.86
  • Self parking fee: USD 7.14 per day
  • Housekeeping fee: USD 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Hotel Cristal Antigua Guatemala
Cristal Antigua Guatemala
Hotel Cristal Hotel
Hotel Cristal Antigua Guatemala
Hotel Cristal Hotel Antigua Guatemala

Frequently asked questions

Is Hotel Cristal pet-friendly?

Yes, this property allows pets (limit 1 total).

How much is parking at Hotel Cristal?

Self parking is available for USD 7.14 per day.

What time is check-in at Hotel Cristal?

Check-in start time: 1 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cristal?

Check-out is at noon.

Does Hotel Cristal provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 3 AM–6 PM on request. A fee of USD 12.86 per person applies.

Where is Hotel Cristal located?

Situated in Antigua Guatemala, this hotel is within a 15-minute walk of Colegio de San Jerónimo, Central Park, and Antigua Guatemala Cathedral. Old Textile Museum and El Reposo Spa are also within 10 minutes.

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Hotel Cristal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Staff & service
Basic room, cheap, I got what I paid for. Staff could not speak English. Unable to work out how much change to give me when I paid my bill. If breakfast was available I wasn't told about it.
Stayed 1 night in Apr 2019

8/10 Good

Lynne

Liked: Cleanliness, staff & service

Great staff, fab breakfasts, tiny bathroom & noisy

Staff were friendly & welcoming and the breakfasts delicious. Location is on the main route where all the ‘big’ traffic goes by so is very noisy. The bathrooms are tiny and the wiring to the shower in the shared upstairs bathroom was positively dangerous. Rooms have no bedside lights so the only light switch is by the door. In room 2 the plug socket was hanging off the wall and there was nowhere to hang or place your clothes. We were upgraded on our last night to an en-suite room which was much better. The bathrooms could really do with being upgraded. That said we had a lovely stay. Staff could not have been more friendly and helpful. It is rated 2 star and that’s what it is but with 5 star service.
Stayed 5 nights in Sep 2018