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Hotel Cacique Real

3.0 star property
This urban retreat offers a peaceful escape from city life, where staff members anticipate needs before guests even realize they have them

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Garden - Hotel Cacique Real (Antigua Guatemala)
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Daily full breakfast (USD 10 per person) - Hotel Cacique Real (Antigua Guatemala)
Exterior - Hotel Cacique Real (Antigua Guatemala)
Reception - Hotel Cacique Real (Antigua Guatemala)
Hotel Cacique Real, in the city center, feels worlds away with its tranquil rooftop terrace and garden. Travelers appreciate the dry cleaning/laundry services, luggage storage, and concierge help. The staff is praised for their attentive service, creating memorable experiences.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Individually decorated, individually furnished, desk, blackout drapes

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds | Individually decorated, individually furnished, desk, blackout drapes

Quadruple Room, 2 Queen Beds

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Individually decorated, individually furnished, desk, blackout drapes

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Individually decorated, individually furnished, desk, blackout drapes

Quadruple Room, 2 Double Beds

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Antigua Guatemala, Hotel Cacique Real is in the city center. Central Park and El Reposo Spa reflect the area's natural beauty and area attractions include Casa K'Ojom Museum of Mayan Music and Xtrema Bungee. Visit our Antigua Guatemala travel guide
Map
Calle del Espíritu Santo #42, Antigua Guatemala

What's nearby

  • Traditional vase and jar at market in Antigua, Guatemala.
    Antigua Market
    3 min walk - 0.2 miles
  • Palacio de los Capitans Antigua, Guatemala
    Central Park
    8 min walk - 0.5 miles
  • Panoramic inside the ruins of Antigua's Cathedral, one of the many buildings that collapsed after the earthquake that destroyed the city in 1773.
    Antigua Guatemala Cathedral
    10 min walk - 0.5 miles
  • The famous Arc of Santa Catalina, representative of the city of Antigua.
    Santa Catalina Arch
    11 min walk - 0.6 miles
  • A one of a kind facade
    La Merced Church
    13 min walk - 0.7 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    75 min drive

Restaurants

  • McDonald's
    10 min walk
  • Comedor Antigua
    6 min walk
  • Hector’s Bistro
    7 min walk
  • El Deposito
    7 min walk
  • Samsara
    6 min walk

About this property

Hotel Cacique Real

Hotel remodeled in 2023 and located near Central Park
Close to Antigua Guatemala Cathedral and Casa Santo Domingo Museum, Hotel Cacique Real provides a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a water dispenser
  • Tour/ticket assistance, concierge services, and luggage storage
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and offer amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, LED light bulbs, and portable fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1.2 miles
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Colonial architecture
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2023
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 5 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 50 (one-way), (from 2 to 12 years old)
  • Rollaway bed fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Property Registration Number 7395695-3

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Cacique Real Hotel
Hotel Cacique Real La Merced
Hotel Cacique Real Antigua Guatemala
Hotel Cacique Real Hotel Antigua Guatemala

Frequently asked questions

Is Hotel Cacique Real pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Cacique Real?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cacique Real?

Check-out is at noon.

Does Hotel Cacique Real provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.

Where is Hotel Cacique Real located?

Located in the heart of Antigua Guatemala, this hotel is within a 15-minute walk of Cementerio General, Central Park, and Antigua Guatemala Cathedral. San Lazaro General Cemetery and Monumento a Landívar are also within 10 minutes.

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Reviews

Hotel Cacique Real Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 107 out of 169 reviews
Rating 8 - Good. 37 out of 169 reviews
Rating 6 - Okay. 14 out of 169 reviews
Rating 4 - Poor. 7 out of 169 reviews
Rating 2 - Terrible. 4 out of 169 reviews

Reviews

10/10 Excellent

Magdalene

A beautiful hotel that’s in a nice location that isn’t far from all the main tourist attractions but is also slightly calmer than the main high streets. The staff were all really helpful and friendly and the breakfast was great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ephraim

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and nice outdoor area plus secure parking lot
Stayed 1 night in Dec 2025

8/10 Good

Susana

Great location and nice place
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a very good area. It is walkable to all the touristy spots in Antigua and the staff is very respectful and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, close walk to Parque Central and other sights. Definitely recommend!
Stayed 2 nights in Oct 2025

6/10 Okay

Zenia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was clean and we were thankful for having access to a dehumidifier and fan as it was really hot. The staff were super friendly and helpful! Great location, away from all the noise but close enough that a 10-15 min. walk could get you to the heart of Antigua and all the shops & restaurants. The only downside would be is that the "walls are thin" so if you are a lighsleeper, you may want to consider asking for a room on the top floor. Outside of that, lovely place and people.
Stayed 1 night in Jan 2026

10/10 Excellent

Cyrus

Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here. The rooms were great, the location and the area was really nice and the staff was really friendly and helpful. I’d definitely stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!! Clean and close to many good restaurants and other attractions.
Stayed 2 nights in Feb 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! Easily walkable to Central Park and other sites.
Stayed 2 nights in Aug 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
We like this hotel. Friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in a quiet part of town. The staff was very helpful, considerate and friendly. Clean rooms, beautiful courtyard and excellent breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my family really enjoyed our stay. The hotel is walking distance to downtown and many other places. Our room was clean and comfortable for a 4 members family. People in sevice were friendly and polite.
Stayed 1 night in May 2025

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was remarkable and so helpful. Thanks for a great visit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a special kind of magic in this place—it feels like a well-kept secret you almost want to keep to yourself. I would wholeheartedly recommend this hotel to couples looking for a romantic escape, solo travelers seeking peace, or anyone who appreciates a place with soul and charm.
Stayed 3 nights in Apr 2025

10/10 Excellent

Glennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and polite. Good breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

H.D.

Liked: Cleanliness, staff & service, property conditions & facilities
The property was extremely charming and well maintained. The staff were very attentive, friendly and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tommi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. They went out of there way to help and provided good recommendations for dining, etc

8/10 Good

Donecia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and in a good location if you want peace and quiet. The staff were very nice and hospitable. There were a few adjustments needed on the first night but nonetheless it was still a good stay overall. Would def recommend this property if you prefer to be away from the center at night to have peace.
Stayed 3 nights in Apr 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location as it is walkable to all the major attractions but at the same time is not in the middle of the madness. Super friendly staff, the rooms are clean and comfortable and the breakfast is amazing! The whole experience was incredible nothing but compliments about this place!
Stayed 1 night in Mar 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is super nice. The staff are amazing. Not too far from the center of town. I really enjoyed my stay as much as to extend it for two additional days.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fancy garden and friendly staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly. About a 15 minute walk to the central of Antigua
Stayed 2 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and accommodating to all our needs. Lovely garden and breakfast. Comfy beds.
Stayed 5 nights in Mar 2024