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Hotel Panchoy

3.0 star property
Colonial hotel with spa services and a 24-hour front desk

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Photo gallery for Hotel Panchoy

Exterior
Comfort Double Room, Mountain View | Terrace/patio
View from property
Hallway
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Triple Room, Multiple Beds, Mountain View

Comfort Triple Room, Multiple Beds, Mountain View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Comfort Triple Room, Multiple Beds, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Double Room, Mountain View

Comfort Double Room, Mountain View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Comfort Double Room, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds OR 2 Double Beds and 1 Twin Bed

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About the neighborhood

Map
1ra Avenida Norte #5A, Antigua Guatemala, Sacatepequez, 3001

What's nearby

  • Casa Santo Domingo Museum - 4 min walk - 0.3 miles
  • Las Capuchinas Convent - 5 min walk - 0.3 miles
  • Antigua Guatemala Cathedral - 6 min walk - 0.4 miles
  • Central Park - 6 min walk - 0.4 miles
  • Santa Catalina Arch - 9 min walk - 0.5 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 69 min drive

Restaurants

  • ‪Fat Cat Coffee House - ‬3 min walk
  • ‪Cafe Sol - ‬4 min walk
  • ‪Doña Luisa Xicotencatl - ‬3 min walk
  • ‪El Comelote - ‬3 min walk
  • ‪12 Onzas - ‬3 min walk

About this property

Hotel Panchoy

Hotel remodeled in 2021 and located near Casa Santo Domingo Museum
Located close to Antigua Guatemala Cathedral and Central Park, Hotel Panchoy provides a terrace, a garden, and laundry facilities. Treat yourself to a sports massage or other spa services. In addition to an outdoor entertainment area and a snack bar/deli, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A 24-hour front desk, a banquet hall, and luggage storage
  • A front-desk safe, coffee/tea in the lobby, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and first-run movies, in addition to perks like laptop-friendly workspaces and separate sitting areas.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels and first-run movies
  • Balconies or patios, separate sitting areas, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 10 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 6 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1965
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - May 2021

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 10 per night (1312 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

HOTEL PANCHOY Antigua Guatemala
PANCHOY Antigua Guatemala
PANCHOY
Hotel Panchoy Hotel
Hotel Panchoy Antigua Guatemala
Hotel Panchoy Hotel Antigua Guatemala

Frequently asked questions

Is Hotel Panchoy pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Panchoy?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Panchoy?

Check-out is at noon. Late check-out is available for USD 20 (subject to availability).

Does Hotel Panchoy provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Hotel Panchoy located?

Located in Historic Center, this hotel is within a 5-minute walk of Jade Maya Factory and Museum and Casa Santo Domingo Museum. Antigua Guatemala Cathedral and Central Park are also within 10 minutes.

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Hotel Panchoy Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 116 out of 236 reviews
Rating 8 - Good. 67 out of 236 reviews
Rating 6 - Okay. 28 out of 236 reviews
Rating 4 - Poor. 14 out of 236 reviews
Rating 2 - Terrible. 11 out of 236 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Charming, quiet, great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel! Clean, the staff was nice and polite. Only downside is that there is no restaurant on the promises.
Stayed 1 night in Dec 2024

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very helpfully staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Elimelech

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stuff. Great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, and the stuff super nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property we had a very nice stay
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the price.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff, and great location. Will definitely stay here again if I'm ever in Antigua.
Stayed 3 nights in Nov 2024

10/10 Excellent

Delton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Delton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. Stayed for 2 days before our flight home. The staff was so helpful and kind, the rooms were perfect, the location was wonderful. I would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was terrific from our first contact, to arranging transport, and always making us feel welcome. Rooms are spacious and well cared for. Appreciated the mini-refrgerator too.
Stayed 2 nights in Jan 2025

6/10 Okay

mariah

rooms were ok, the hotel is loud. They booked me a shuttle to the airport that never showed up
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 2 nights in Nov 2024

10/10 Excellent

Erika Barr

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really helpful. Great location and the rooms were clean and comfortable
Stayed 4 nights in Aug 2024

4/10 Poor

Angel

Liked: Staff & service
Very inconvenience about parking.
Stayed 1 night in Mar 2025

4/10 Poor

Beatriz

Disliked: Amenities, property conditions & facilities
There is no air conditioning and the ceiling fan was very high so we weren’t able to turn it on and the room was extremely hot. There was no mini fridge, safe box, or room phone. They did not leave enough towels for all us so we had to go to reception to ask for them, They also don’t have restaurant service. We won’t be staying there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable comfort

Great service, clean and very well located. For the price we were very satisfied Pillows and towels could use an update but we really enjoyed our stay
Stayed 1 night in Sep 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property for large groups. Safe area with many eating options nearby. Walkable to the center of town.
Stayed 1 night in Jun 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
‘
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to help me find a lost earring.
Stayed 1 night in Nov 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, room comfort

Good price, clean rooms.

Nice comfy hotel at affordable price. Towels could be better but a one night stay I was pleased this hotel. Would definitely stay there again.
Stayed 1 night in Sep 2023