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El Carmen Hotel

3.0 star property

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Courtyard view - El Carmen Hotel (Antigua Guatemala)
Hallway - El Carmen Hotel (Antigua Guatemala)
Reception - El Carmen Hotel (Antigua Guatemala)
Front of property - El Carmen Hotel (Antigua Guatemala)
Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters - El Carmen Hotel (Antigua Guatemala)
Close to Antigua Guatemala Cathedral and Central Park, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a massage, or a body scrub. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds
  • Free WiFi

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Historic Center, a neighborhood in Antigua Guatemala with great shopping, is home to El Carmen Hotel. The area's natural beauty can be seen at Central Park and Acatenango. House of the Giants and La Azotea Cultural Center are also worth visiting. Guests love the hotel's central location. Visit our Antigua Guatemala travel guide
Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Palacio de los Capitans Antigua, Guatemala
    Central Park
    2 min walk - 0.1 miles
  • Santa Catalina Arch
    Santa Catalina Arch
    3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral
    Antigua Guatemala Cathedral
    3 min walk - 0.2 miles
  • Las Capuchinas Convent
    3 min walk - 0.2 miles
  • Casa Santo Domingo Museum
    5 min walk - 0.3 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    70 min drive

Restaurants

  • La Cuevita De Los Urquizú
    2 min walk
  • Fat Cat Coffee House
    2 min walk
  • El Adobe Antigua Guatemala
    3 min walk
  • Restaurante Sobremesa
    2 min walk
  • 12 Onzas
    1 min walk

About this property

El Carmen Hotel

Hotel near Central Park
Close to Antigua Guatemala Cathedral and Casa Santo Domingo Museum, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a massage, or a body scrub. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), multilingual staff, and a vending machine
  • A front-desk safe, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms at El Carmen Hotel have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Carmen Hotel?

Check-out is at noon.

Does El Carmen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Hotel located?

Located in Historic Center, this hotel is steps from Choco Museum, Central Park, and Antigua Guatemala Cathedral. Antigua Tabaco Compania S.A. and Palacio del Ayuntamiento are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Carmen Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 510 out of 791 reviews
Rating 8 - Good. 162 out of 791 reviews
Rating 6 - Okay. 82 out of 791 reviews
Rating 4 - Poor. 24 out of 791 reviews
Rating 2 - Terrible. 13 out of 791 reviews

Reviews

Verified

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was great
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Tayler

Liked: Cleanliness, amenities
The hotel has a great location with many sites and restaurants within a few minutes of walking!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of breakfast choices and the restaurant staff was really nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room with cute towel animals daily, spectacular courtyard, friendly staff, delicious breakfast (get the oatmeal!), and views of three volcanoes from the terrace! We loved our stay and would absolutely stay again!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted immediately upon entry, the staff was extremely welcoming and helped us with any questions we had. Breakfast was amazing and the rooms included everything you could think of.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to where all the party is but far enough to be in a calm area! Love the view and the owner, Crespo, was very attentive when we got there and even gave us a beer!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at this lovely hotel, Its location is very convenient, excellent staff, breakfast was fabulous and fresh, the transportation service from the airport was fantastic, very friendly and professional driver, highly recommended.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Breakfast was delicious. Prompt service on the rooftop, with a made-to-order meal every day.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness
They have a good breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is 10/10 Air Conditioning is ICE COLD parking is 2 blocks away I will never stay at another hotel. 1000/10 hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, pretty close to everything
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and accommodating. They let us leave our bag in the hotel before our check in and let us check in an hour early. The rooftop breakfast was so good and the view was great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, the staff at El Carmen are wonderful, especially Arnold who took care of us from arrival to departure and the staff at breakfast. Our room was lovely, well-appointed and had a fantastic hot shower. We loved having lunch in the courtyard and breakfast on the terrace. The food was really good and well-priced. After 6 weeks in Guatemala, we can say this was our favorite hotel experience.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Great location in the middle of Antigua - walking distance to everything (Central Park, Mercado, and the Arch) Staff extremely helpful and accommodating (cleaned our rooms everday, despite not asking) Breakfast is a great deal (order anything off the menu) Also, they provided a very simple bag lunch (sandwich) for when our excursion left before breakfast time. AC worked great in our room… walls are a little thin so you can hear other guests as they make their way through the hotel and stairs… but overall a great value - would stay there again!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Courtnee

Liked: Cleanliness, staff & service, amenities
Staff were pleasant and helpful. Hotel is in a nice location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roweena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly helpful staff as super comfortable bed and a lovely breakfast included
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dorene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many choices for breakfast welcoming staff comfortable beds, very clean great towels
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was amazing. Good food.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Amit

Staff was nice and the roof top was great and breakfast was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities
Everything was perfect. The staff very helpful and in a great location.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast !
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Vilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great central location. Good place to stay a few nights. The beds are comfy but no phones in rooms. Amazing food on the terrace restaurant. It can get somewhat noisy with guests walking in the hallway but it dies down by 10:30 pm. For an extended stay, I’d likely book another hotel. I prefer to have more personal space when sharing a room. Amazing staff, they truly make a difference and some speak English.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Everything was great. Personnel was amazing. Rooftop restaurant is really good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
The rooftop here was AMAZING, and the included breakfast was a brilliant perk. The staff was so lovely, the room was spacious, and the bathroom was great. Location was peak as well, would recommend staying at El Carmen.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
This place was excellent!! Rooms were clean. The ambiance is beautiful. The roof top restaurant was amazing.Sara at the from desk was really helpful. Lilly from concierge went above and beyond with helping us plan our trip.
Stayed 1 night in Feb 2026