See all properties

El Carmen Hotel

3.0 star property

Choose dates to view prices

Photo gallery for El Carmen Hotel

Courtyard view - El Carmen Hotel (Antigua Guatemala)
Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters - El Carmen Hotel (Antigua Guatemala)
Hallway - El Carmen Hotel (Antigua Guatemala)
Front of property - El Carmen Hotel (Antigua Guatemala)
Double Room, 1 Queen Bed | Bathroom | Shower, free toiletries, hair dryer, towels - El Carmen Hotel (Antigua Guatemala)
A short walk from Antigua Guatemala Cathedral and Central Park, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a hot stone massage, or a manicure/pedicure. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 3 Double Beds
  • Free WiFi

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Double Room Standard

Egyptian cotton sheets, premium bedding, down comforters

Double Room Standard

  • 20 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Suite with View

Egyptian cotton sheets, premium bedding, down comforters

Suite with View

  • 35 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Superior with View

Egyptian cotton sheets, premium bedding, down comforters

Room Superior with View

  • 20 sq m
  • Sleeps 2
  • Free WiFi

About the neighborhood

Historic Center, a neighborhood in Antigua Guatemala with great shopping, is home to El Carmen Hotel. Las Capuchinas Convent is a notable landmark, and the area's natural beauty can be seen at Central Park and Acatenango. House of the Giants and La Azotea Cultural Center are also worth visiting. Guests love the hotel's central location. Visit our Antigua Guatemala travel guide
Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Palacio de los Capitans Antigua, Guatemala
    Central Park
    2 min walk - 0.1 miles
  • The Santa Catalina arch and the main street of Antigua city at sunrise, Guatemala.
    Santa Catalina Arch
    3 min walk - 0.2 miles
  • Antigua Guatemala Cathedral
    Antigua Guatemala Cathedral
    3 min walk - 0.2 miles
  • Las Capuchinas Convent
    3 min walk - 0.2 miles
  • Casa Santo Domingo Museum
    5 min walk - 0.3 miles

Getting around

  • La Aurora Intl. Airport (GUA)
    70 min drive

Restaurants

  • La Cuevita De Los Urquizú
    2 min walk
  • Restaurante Sobremesa
    2 min walk
  • Fat Cat Coffee House
    2 min walk
  • El Adobe Antigua Guatemala
    3 min walk
  • 12 Onzas
    1 min walk

Similar properties

Property grounds
Casa Santa Rosa Hotel Boutique
Historic Center
  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
9.6 out of 10, Exceptional, 381 reviews
Casa Santa Rosa Hotel Boutique
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is El Carmen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Carmen Hotel?

Check-out is at noon.

Does El Carmen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Hotel located?

Located in Historic Center, this hotel is steps from Choco Museum, Central Park, and Antigua Guatemala Cathedral. Las Capuchinas Convent and Casa Santo Domingo Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

El Carmen Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 533 out of 819 reviews
Rating 8 - Good. 166 out of 819 reviews
Rating 6 - Okay. 82 out of 819 reviews
Rating 4 - Poor. 24 out of 819 reviews
Rating 2 - Terrible. 14 out of 819 reviews

Reviews

Verified

10/10 Excellent

Abdias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and worth the price ! Breakfast was included and was absolutely delicious!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was amazing, the workers are so friendly and the place was so clean.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful property.
Stayed 1 night in May 2026
Verified

8/10 Good

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Friendly staff. Scenic views. Convenient location.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was doing a quick stay before hiking volcán acatenango and wish I could stay longer. Amazing location and the breakfast was amazing and included. 10/10.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was great
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and we received a nice welcoming from staff with a refreshing drink. Every staff member was very polite and friendly. The location is perfect everything is very walkable. The breakfast on rooftop is fantastic as it has a great view and the food is amazing! I’d highly recommend this location.
Stayed 1 night in May 2026
Verified

8/10 Good

Tayler

Liked: Cleanliness, amenities
The hotel has a great location with many sites and restaurants within a few minutes of walking!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Damarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with a great location, a nice rooftop area, and a good breakfast. The staff was friendly, and the overall experience was pleasant. The only downside was that the bed was quite hard, which made it a little less comfortable for sleeping. Other than that, I enjoyed my stay and would recommend it.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of breakfast choices and the restaurant staff was really nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room with cute towel animals daily, spectacular courtyard, friendly staff, delicious breakfast (get the oatmeal!), and views of three volcanoes from the terrace! We loved our stay and would absolutely stay again!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted immediately upon entry, the staff was extremely welcoming and helped us with any questions we had. Breakfast was amazing and the rooms included everything you could think of.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to where all the party is but far enough to be in a calm area! Love the view and the owner, Crespo, was very attentive when we got there and even gave us a beer!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at this lovely hotel, Its location is very convenient, excellent staff, breakfast was fabulous and fresh, the transportation service from the airport was fantastic, very friendly and professional driver, highly recommended.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness
They have a good breakfast
Stayed 1 night in Mar 2026
Verified

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Breakfast was delicious. Prompt service on the rooftop, with a made-to-order meal every day.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is 10/10 Air Conditioning is ICE COLD parking is 2 blocks away I will never stay at another hotel. 1000/10 hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent! Delicious breakfast that was included!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Location could not have been better! Staff were amazing; breakfast delicious!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

aristides

Liked: Cleanliness, staff & service, amenities
Room was spotless and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, pretty close to everything
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and accommodating. They let us leave our bag in the hotel before our check in and let us check in an hour early. The rooftop breakfast was so good and the view was great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Courtnee

Liked: Cleanliness, staff & service, amenities
Staff were pleasant and helpful. Hotel is in a nice location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roweena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly helpful staff as super comfortable bed and a lovely breakfast included
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost, the staff at El Carmen are wonderful, especially Arnold who took care of us from arrival to departure and the staff at breakfast. Our room was lovely, well-appointed and had a fantastic hot shower. We loved having lunch in the courtyard and breakfast on the terrace. The food was really good and well-priced. After 6 weeks in Guatemala, we can say this was our favorite hotel experience.
Stayed 1 night in Mar 2026