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Senza Grand Santana Hotel

5.0 star property
Three outdoor pools invite travelers to splash or relax on sun loungers under colorful umbrellas, while an indoor pool offers year-round swimming options

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Photo gallery for Senza Grand Santana Hotel

Private beach, beach bar - Senza Grand Santana Hotel (Alanya)
Creator video - submitted by Luxury Richland
2 restaurants; breakfast, lunch, and dinner served - Senza Grand Santana Hotel (Alanya)
2 restaurants; breakfast, lunch, and dinner served - Senza Grand Santana Hotel (Alanya)
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers - Senza Grand Santana Hotel (Alanya)
Senza Grand Santana Hotel offers a full escape with a waterslide and onsite water park. Guests can unwind with a spa massage after swimming, then enjoy international cuisine at two restaurants. The property also includes convenient shopping facilities on the premises.

Reviews

5.4 out of 10

Popular amenities

  • On private beach
  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Minibar, WiFi, bed sheets

Standard Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, WiFi, bed sheets

Family Room

  • City view
  • 32 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Alanya, Senza Grand Santana Hotel is on a private beach. Alanya Castle and Mahmutlar Clock are local landmarks, and some of the area's activities can be experienced at Alanya Harbor and Dimcay Waterfall. Traveling with kids? Make time for Alanya Aquapark, or check out an event or a game at Oba Stadium. Visit our Alanya travel guide
Map
Mahmutlar Mevkii, Alanya, Antalya

What's nearby

  • Coastline landscape with rows of empty sunbeds and umbrellas
    Mahmutlar Beach
    2 min walk - 0.1 miles
  • Alanya port at night
    Alanya Harbor
    12 min drive - 8.6 miles
  • Aerial drone photo of the beautiful town of Alanya, a resort town on Turkey’s central Mediterranean coast showing a hotel and vacation holiday resort from above in the summer time.
    Alanya Aquapark
    13 min drive - 9.1 miles
  • Landscape with marina and Kizil Kule tower in Alanya peninsula, Antalya district, Turkey
    Alanya Castle
    20 min drive - 10.0 miles
  • Mahmutlar Clock
    5 min walk - 0.3 miles

Getting around

  • Gazipasa (GZP-Gazipasa - Alanya)
    31 min drive

Restaurants

  • Klas Bistro Restaurant
    5 min walk
  • Burger King
    5 min walk
  • Valhalla
    3 min walk
  • Jungleman Amigos Beach Club
    3 min walk
  • Texas Steak House Restaurant Bar
    5 min walk

Similar properties

Exterior
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  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.6 out of 10, Excellent, 375 reviews
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (EUR 2 per night)

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Shopping mall
  • Table tennis
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free water park access
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center

Outdoors

  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for wireless internet in public areas: EUR 2 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 22309

Frequently asked questions

Does Senza Grand Santana Hotel have a pool?

Yes, this property has an indoor pool and 3 outdoor pools.

Is Senza Grand Santana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Senza Grand Santana Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Senza Grand Santana Hotel?

Check-out is at noon.

Are there all-inclusive benefits at Senza Grand Santana Hotel?

Yes, the property is all-inclusive.

Where is Senza Grand Santana Hotel located?

Nestled on the beach, this Alanya hotel is within a 10-minute walk of Mahmutlar Beach and Mahmutlar Clock. Mahmutlar Recreation Area is 2.3 mi (3.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Senza Grand Santana Hotel Reviews

5.4

5.6

Cleanliness

4.0

Location

5.8

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 8 out of 20 reviews

Reviews

Verified

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nightmare Stay for a Business Trip

I recently stayed at Senza Grand Santana Hotel for a business trip, and it was, without a doubt, the worst hotel experience I've ever had. We booked our rooms well in advance and received a confirmation, but upon arrival, the front desk couldn't find our reservation. It took them a staggering 30 minutes just to locate it, during which the receptionist was not only rude but also clearly overwhelmed and unfriendly. The rooms were a huge disappointment – old, unappealing, and in dire need of renovation. To make matters worse, there was constant noise throughout the night, making it impossible to get a good night's sleep. Adding to our distress, we found insects in the room, which is completely unacceptable. The breakfast offered was far from satisfactory, and the overall staff attitude was unfriendly and unhelpful. This stay was a total disaster and has significantly impacted my view of Senza Grand Santana Hotel. I strongly advise against staying here, especially for business travelers who need a comfortable and reliable place to rest.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Inna

Transportation to the hotel is difficult Food is mediocre WiFi is too expensive
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Abdurrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otel personeli ilgiliydi Burhan Ɵefim ve resepsiyon daki filiz hamıma tĂŒm otel ÇalÄ±ĆŸan personele çok teƟekkĂŒr ederim animasyon daki arkadaƟlarıda unutmayalım gĂŒzeldi tavsiye ediyorum
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Suheyla

Liked: Cleanliness, staff & service, amenities
Goed
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Seppo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HirveÀ meteli illalla ja yöllÀ pihan discosta.
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt var dÄrlig ved dette hotellet.Maten stÄr til kun 2 stjerner av 5.Fantes ikke smÞr til frokost.DÄrlig service fra personalet.Snakket nesten ikke engelsk,kun russisk og tyrkisk.Masse musikkstÞy fra morgen til kveld.Roomservicen var elendig.Badet var slitt og avtrekksvifte brÄket hele tiden.Dette hotellet og personalet bÞr oppgraderes til dagens standard.Dette er kun et russerhotell.Styr unna.
Stayed 7 nights in Apr 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Won’t go to this Hotel again

Checked in at 2:30 a.m. on 5.8.2018. The night service desk person didn’t speak any English or German, so it was hard to communicate with him. He wanted paper coupons for the hotel, which I didn’t have. I showed him the confirmation email to which he didn’t agree. He charged immediately 14 Euro for WiFi and wanted to charge for renting a beach towel. On the whole it wasn’t a friendly check in. I thought I booked a 4 star hotel but the receptionist service wasn’t of 1 star hotel
Stayed 7 nights in Aug 2018
Verified

2/10 Terrible

selami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disgrace,

disgrace, rezalet, fotoğraflara aldanmayın aklınıza gelecek er konuda tam bir rezaletler, tatili yarım bırakıp döndĂŒm, yemekler yenecek gibi değildi.
Verified

2/10 Terrible

Ange

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hÎtel non accueillant. Service client déplorable,

Lors de notre arrivĂ©e Ă  l’hĂŽtel vers 4h00 du matin, la personne Ă  la rĂ©ception ne nous a pas adressĂ© une parole, il a rĂ©pondu trĂšs vaguement par "oui" ou "non" et souvent "je ne sais pas" Ă  nos questions. Il nous a donnĂ© le numĂ©ro et les cartes de nos chambres et nous a vaguement indiquĂ© le chemin pour que nous nous y rendions seuls. Nous avons dĂ» trouver notre chambre dans un hotel que nous connaissions pas et qui est composĂ© de 329 chambres. Notre famille est composĂ©e de 2 adultes et 3 enfants. Avant notre dĂ©part, nous avions signalĂ©s Ă  l'hotel que nous souhaitions une chambre communiquante. MalgrĂ© notre demande, l'hotel nous a fourni 2 chambres l'une Ă  l'opposĂ©e de l'autre ce qui Ă©tait impensable vue l'age de nos enfants (7,11 et 15 ans). Nous avons dĂ» attendre 2 jours pour obtenir une chambre non communiquante mais l'une Ă  cotĂ© de l'autre. HygiĂšne du restaurant, du snack et des bars est Ă  signaler aux services de l’hygiĂšne. Nous avons pris tous nos repas sur des tables, des chaises et des sols sales. A chaque repas, nous devions nettoyer nos tables nous mĂȘmes car les serveurs (en petit nombre) ne voulait pas le faire. Les sols Ă©taient souillĂ©s par la nourriture. Nos chaussures collaient au sols lors de nos dĂ©placements dans le restaurant. Nous avons dĂ» acheter des bouteilles d'eau durant tout notre sĂ©jour (14 jours) car l'hotel n'en donnait pas. La liste est encore longue et il ne reste plus assez de caractĂšre. Merci de prendre en considĂ©ration tous ces Ă©lĂ©ments
Verified

2/10 Terrible

Astrid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

UlĂŠkkert og gammeldags

MÄske det var 4* i 70'erne, men der er intet 4* over det i dag. Der er mug og lugter samt ingen aircon (andet end pÄ vÊrelset). Fitness er stort set ikke eksisterende og rengÞring heller ikke. DÄrlig mad og kun wifi i lobbyen. Kan bestemt ikke anbefales og vi rejste efter en dag, selvom vi havde booket til 5 overnatninger.
Verified

4/10 Poor

paul

Disliked: Cleanliness, staff & service, room comfort

Good location, much too crowded and poor standards

From the moment we arrived there was disappointment, reception were not expecting us and I had to provide proof of us having paid. The room was ok but housekeeping throughout the week was very poor, I even had to track down the housekeeping trolley twice in order to get loo roll. The room was not cleaned regularly and 'clean' towels were like rags with strange stains. The worst experience was in the dining room; it was like a rugby scrum, terribly crowded and their standards of cleanliness were very poor. Floor dirty with spills and food from the day before, dirty plates, no cutlery, filthy tables, if you were lucky enough to get one. I could go on but I think that's enough, there were so many issues that I felt it would have been pointless to complain to the management on site. This was undoubtedly the worst hotel I have ever stayed at, previous experience of hotels in Alanya have been very good.
Verified

8/10 Good

Jesper

Liked: Staff & service
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Lyudmyla

Stayed 4 nights in May 2025
Verified

2/10 Terrible

Ali

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025
Verified

2/10 Terrible

Khulood

Stayed 4 nights in Jun 2023
Verified

4/10 Poor

Hasene

Stayed 2 nights in Jun 2023
Verified

8/10 Good

rlm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

Alina

Liked: Staff & service
Verified

8/10 Good

Mustafa kareem tuaib

Stayed 6 nights in May 2022