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ELA Excellence Resort Belek

Property class: 5 and above

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Photo gallery for ELA Excellence Resort Belek

A wooden pier leading to a beachside bar with umbrellas and lounge chairs. - ELA Excellence Resort Belek (Serik)
Creator video - submitted by SIGN TO TRAVEL
Unclassified image, 2 of 324, button - ELA Excellence Resort Belek (Serik)
An aerial view of a resort with multiple swimming pools, a beach, and a dock. - ELA Excellence Resort Belek (Serik)
A wooden bridge leading to two thatched-roof huts by a pool, surrounded by palm trees. - ELA Excellence Resort Belek (Serik)
Located close to Montgomerie Golf Course and Garden of Tolerance, ELA Excellence Resort Belek provides a free breakfast buffet, free water park access, and a nightclub. With a private beach, beachfront dining, and beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body scrub, aromatherapy, and a body wrap at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. The health club offers yoga classes and fitness classes; other things to do include surfing/body boarding, rowing/canoeing, and basketball. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as 2 beach bars and 2 poolside bars.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Superior Room, Garden View

A hotel room with a large bed, a sitting area with a sofa and chairs, a balcony with a view, and a TV on the left side.

Superior Room, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Duplex Sea View

A hotel room with a bed, bedside tables, a mirror, and a balcony with a view of the sea.

Family Duplex Sea View

  • Sea view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Duplex Forest View

A bedroom with a large bed, a desk, a chair, a sofa, a mirror, and a staircase.

Family Duplex Forest View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar (free items), in-room safe, laptop workspace

Deluxe Suite

  • Garden view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite Garden

A hotel room with a large bed, a grey armchair, a TV on a wooden side table, and a balcony with a view of buildings and trees.

Family Suite Garden

  • Garden view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Grand Roof Top Suite

A modern hotel room with a large bed, a wooden table, a sofa, and a view of the outdoors.

Grand Roof Top Suite

  • 210 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Premier Roof Top Suite

An outdoor patio with a wooden pergola, a marble table, cushioned seating, and a view of the landscape.

Premier Roof Top Suite

  • Sea view
  • 150 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a TV, and a balcony with a view.

King Suite

  • Sea view
  • 375 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Lake House Pool View

A hotel room with a large bed, a TV on a wooden cabinet, and a hallway leading to other rooms.

Lake House Pool View

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Lake House Family Pool View

A resort with a central swimming pool, surrounded by palm trees and lounge areas.

Lake House Family Pool View

8.0 out of 10
Very good
(1 review)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Lake House Family Suite

A modern hotel room with a large bed, a seating area with a small table, and a balcony with curtains.

Lake House Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Sea View with Jacuzzi

A modern hotel room with a large bed, a glass-enclosed bathroom, a seating area with a view of the sea, and a balcony.

Superior Sea View with Jacuzzi

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Corner Room

A modern hotel room with a bed, two armchairs, a small table, and a view of the cityscape through large windows.

Family Corner Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Lake House Suite Swim Up

A poolside lounge chair with a cushion, a wooden deck, and a clear blue pool.

Lake House Suite Swim Up

  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Presidential Suite

A spacious hotel room with a large bed, two armchairs, a coffee table, and a view of the ocean through large windows.

Presidential Suite

  • Sea view
  • 233 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, Sea View

A hotel room with a large bed, a sitting area with a sofa and chairs, a balcony with a view, and a TV on the left side.

Superior Room, Sea View

  • Sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Superior Sea View

A hotel room with a large bed, a sofa, a desk, and a view of the sea.

Grand Superior Sea View

  • Sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Murphy Bed OR 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Villa Ela Palace

A modern house with a patio, a hammock, and a pool area.

Villa Ela Palace

  • Sea view
  • 297 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 Double Beds and 2 Large Twin Beds

View all photos for Villa Sultan Palace

A modern two-story house with a swimming pool, outdoor seating, and lush landscaping.

Villa Sultan Palace

  • Sea view
  • 793 sq m
  • 5 bedrooms
  • Sleeps 10
  • 4 Double Beds and 2 Large Twin Beds

View all photos for Family Connection Room

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Family Connection Room

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds and 1 Twin Bed

About the neighborhood

Located on a private beach, ELA Excellence Resort Belek is in Belek neighborhood and is connected to a shopping center. Montgomerie Golf Course and Antalya Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lara Beach. Garden of Tolerance and Antalium Premium Mall are two other places to visit that come recommended. With kayaking, windsurfing, and rafting nearby, you'll find plenty of adventures in the water. Visit our Serik travel guide
View more Resorts in Serik
Map
Iskele Mevkii, Serik, Antalya, 07500

What's nearby

  • A beach with rows of sun loungers and thatched umbrellas.
    Lara Beach
    39 min drive - 19.0 miles
  • Belek Public Beach
    3 min walk - 0.2 miles
  • beach near VILLA BELLIS
    13 min walk - 0.7 miles
  • Cornelia Golf Club
    14 min walk - 0.8 miles
  • Antalium Premium Mall
    33 min drive - 15.1 miles

Getting around

  • Antalya Intl. Airport (AYT)
    64 min drive

Restaurants

  • Hayal Lobby Bar
    11 min walk
  • Turquoise Main Restaurant
    11 min walk
  • Sofra Osmanli Sofrasi Magic Life Waterworld
    10 min walk
  • Ela Quality Sanck Bar
    3 min walk
  • Zest Alakart Balik
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Akari Teppanyaki (Extra)
  • Ela Anatolian (7-24)
  • Galata Tavern (Extra)
  • Hayat Restaurant
  • La Sofa Grill (Extra)

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Motor boating
  • Nightclub
  • Outdoor pool (guest access)
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,614 square feet of space)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Renewable energy used
  • Renovated entire property - March 2022
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (January 1) Gala Dinner per adult: TRY 9160

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: TRY 16000 per vehicle (roundtrip, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9886

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Frequently asked questions

Does ELA Excellence Resort Belek have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool.

Is ELA Excellence Resort Belek pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at ELA Excellence Resort Belek?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ELA Excellence Resort Belek?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does ELA Excellence Resort Belek provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 16000 per vehicle applies.

Are there all-inclusive benefits at ELA Excellence Resort Belek?

Some rate plans available at this property are all-inclusive.

Where is ELA Excellence Resort Belek located?

Located in Belek, this beachfront property is connected to the convention center, 1.5 mi (2.4 km) from Montgomerie Golf Course, and within 9 mi (15 km) of Garden of Tolerance and Antalya Golf Club. Antalium Premium Mall and Lara Beach are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ELA Excellence Resort Belek Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 125 out of 183 reviews
Rating 8 - Good. 35 out of 183 reviews
Rating 6 - Okay. 12 out of 183 reviews
Rating 4 - Poor. 6 out of 183 reviews
Rating 2 - Terrible. 5 out of 183 reviews

Reviews

Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all inclusive resort especially for families.
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, very kid-friendly
Stayed 10 nights in Sep 2026
Verified review

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has everything you need for a great vacation with kids. I find it a bit overpriced though.
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and resort. Staff go over and beyond. Excellent all around. If you have any food allergies, please double check all labelling as sometimes these do not correctly list all allergens.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Claire Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel & staff. Air conditioning not the best. Other than that it was an amazing experience!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Oghenovo

Great facilities,especially kids club and heated pool.
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Endless

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great amenities.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Darko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ! We had a wonderful stay here. Exceptional Service
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff food activities and facilities
Stayed 4 nights in Aug 2023
Verified review

6/10 Okay

Md Parvez

Disliked: Cleanliness
Food options are good. Housekeeping needs to improve.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Diveshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible week with the family spent at the pool, Everland (kids club) and beach. The shows were great, food fresh and varied and facilities incredible. This was our 2nd time here and we loved it.
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Moohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort very kid friendly the good is amazing and the room is spacious we stayed in a corner room with sea view. The property has very nice vibe all the staff are friendly and helpful. The WhatsApp ground really helps with your allocated Ela Assistant We tried two of the free restaurant and they were really delicious … the food presentation and quality is definitely higher end and has variety The kid amenities are amazing!! Must go for families
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place - very beautiful, great service, fresh food with a lot of choice. The kids (4 & 8) loved the kid's club and the swimming poom
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Family Stay at Ela Excellence Resort Belek We had an excellent stay at Ela Excellence Resort Belek and would highly recommend it to families looking for a relaxing and luxurious holiday. Our room was spacious, modern, and very comfortable, with a beautiful lake pool view that made every morning and evening especially enjoyable. We especially appreciated the family-friendly layout, with the kids having their own separate room. It gave everyone extra space, privacy, and comfort, making the holiday even more enjoyable. The resort facilities are excellent and everything is exceptionally well maintained. The grounds, pools, restaurants, and common areas were spotless and clearly cared for to a very high standard. The staff were consistently friendly, welcoming, and attentive throughout our stay, always happy to help and ensuring guests felt looked after. The food was outstanding, with a huge variety of fresh, high-quality options available at every meal. Service in the restaurants and bars was excellent, adding to the overall experience. The pools were fantastic, and our children absolutely loved the water slides, which provided hours of entertainment. The beach area was beautiful, clean, and well organized. One of our favourite spots was the pier, where we enjoyed relaxing during the day and taking in the views. The bar on the pier was a real highlight and a perfect place to enjoy a drink while watching the sea.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Bernard Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the varied meal options 24hrs a day. Staff friendly polite and very hospitable and welcome. Resolved any issues very quickly. Grounds were beautiful as was the scenary
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Baldeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with two children. Cannot fault it. Will come again next year
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Hetty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 wonderful will return

We had the most amazing family holiday. The hotel was recommended to us and we cannot thank them enough. The hotel staff were kind and welcoming. The hotel was so clean and the service was second to none. We had the best holiday and will be coming to stay again. Lara our assistant for the week was fantastic and the waiters were so kind and sweet to our 3 year old daughter. The staff went over and Beyond to make our stay the best.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. The staff is so friendly and extremely helpful. The kidsclub is excellently set up. Our children enjoyed the workshops, had a great time with the kidsclub-staff, they loved the whole space. The hotel in general is very clean and fresh. I couldn't think about anything that we thought that was missing. Best hotel to go for families. We will definitely go back.
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m giving it a 5 because everything the resort provided was amazing. Only complaint was that we did not know this is one of the top resorts for families. The kids out numbered the adults and sometimes it was overwhelming. We did not know this and I went with my partner to have a romantic getaway. It was really hard to have it be romantic. So great for families ! Bad for couples !
Verified review

10/10 Excellent

Kathryn Rose F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great family resort! I recommend this to everyone specially for those who have kids. The rooms are nice and spacious, the hotel is sorrounded by beautiful and well kept gardens. It’s green and luscious and gives a “chillax” vibe. Everyone working here is service oriented. They always checks on us if we need anything or if we are having a good time. The Ela personal assistant is a nice touch. They makes us feel special and make sure we have everything we needed. I haven’t been outside the hotel because I didn’t have to (we’ve got everything we needed inside), so I can’t comment about the place/tourist sposts around here. The food is good. Buffet and ala carte included! You’ll never get hungry 😄. Teppanyaki, Italian restaurant, mediterranean restaurant and mexican restaurant are the ones we visit and the food is superb! 👍👌 The kids club is amazing! They have a big indoor kids facility which offers different kids of activities for the kids. They have mini disco and kiddy shows on the evening. And ofcourse entertaiment and shows for adults as well. There’s a lot of pool to choose from. They also have childrens pool and aquapark. No fighting over sunbeds here! 😂…It is also a short walk to the beach. They have everything you needed in a holiday. If you want a peaceful and relaxing vacation then this is the hotel for you. We haven’t left yet and I’m already planning of going back here 😂✈️. Recommended! 👍
Stayed 7 nights in Jul 2023
Verified review

2/10 Terrible

Erbil

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
8 days at Ela Excellence, with nonstop problems. Food is excellent and some staff are wonderful, but there are fundamental problems you don't expect from a five-star resort. Towels/robes were very old; we felt the springs in the rollaway. Housekeeping said our sheets were polyester; Serap, head of housekeeping, later insisted they were sateen cotton. Whatever they were, we sweated nightly. Our 2 kids had food poisoning despite never leaving the resort. When we asked for help getting medicine, the hotel defended itself and suggested we ate elsewhere. Safety/hygiene was concerning: a pool closed for apparent fecal matter while a connected pool stayed open with 50+ swimmers. My daughter had 2 tick bites, and I sat on broken glass in the amphitheater. We saw clear gender bias: no women joined team sports like water polo/volleyball. Staff consistently recruited my husband and 19yo son while skipping my competitive-swimmer daughter. For aquabike, we arrived 25 min early and secured bikes, but Natalya recruited others and gave them ours. Neither she nor Ahmet apologized. Workshops hold ~15 people for 1,000+ beds and were fully booked. Access is a lottery. Galata was terrible: mediocre food, very slow service. Yunus repeatedly brought wrong orders. After 1hr40min, our kids left before their mains arrived. They claimed to be "busy": ~8 tables, 15+ staff. Mr. Hacı, Ms. Sivilya and several waiters/bartenders were excellent, but cannot compensate for these failures. We will not return.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is lovely. Lots of pools , plenty of sunbeds. Staff are are very helpful and polite and a pleasure to deal with. Th beach is really nice and the pier and bar are great. There is a good activity club and children are especially well catered for in the kids area. Water slides and pools all really nice. À la carte resteraunts for lunch and dinner are well worth eating at.
Stayed 11 nights in Jul 2026
Verified review

10/10 Excellent

Muhieddine Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room so clean, staff friendly, services are great
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Brigita

Liked: Cleanliness, staff & service, amenities
Simply perfect!. Highly recomendable. One of Best hotels in Belek
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, stunning grounds, amazong place. Already booked to go back next year
Stayed 7 nights in Jul 2025