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Crystal Family Comfort Collection - All inclusive

5.0 star property
Travelers enjoy the private beach, tennis court, and rejuvenating massages at Crystal Family Resort & Spa, where waterslides provide endless fun

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Photo gallery for Crystal Family Comfort Collection - All inclusive

A resort with a large swimming pool, a water slide, and palm trees. - Crystal Family Comfort Collection - All inclusive (Serik)
Creator video - submitted by Mama de More
Private beach, sun loungers, beach umbrellas, beach towels - Crystal Family Comfort Collection - All inclusive (Serik)
An outdoor seating area with wicker chairs and tables, a bar with a variety of bottles, and a view of the surrounding buildings. - Crystal Family Comfort Collection - All inclusive (Serik)
A lobby with a central fountain, red seating, and a decorative ceiling. - Crystal Family Comfort Collection - All inclusive (Serik)
Crystal Family Resort & Spa - All Inclusive offers a beachfront retreat in Bogazkent. Guests relax on the private beach, enjoy spa massages, or join fitness classes. The property features three outdoor pools, an indoor pool, and activities like basketball and parasailing.

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room, 2 Bedrooms

A hotel room with a bed, a desk with a chair, a television, a balcony with a view of buildings, and a window with curtains.

Family Room, 2 Bedrooms

  • Garden view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Partial Sea View

A hotel room with a bed, a desk with a TV, a balcony with chairs, and a view of the sky.

Standard Room, Partial Sea View

  • Partial sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room with Bunk Bed

A hotel room with two beds, a desk, a chair, a mirror, and a balcony view.

Standard Room with Bunk Bed

  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Family Room with Bunk Bed

A hotel room with a bed, bedside table, lamp, TV, and a desk with a chair.

Family Room with Bunk Bed

  • Garden view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room, Partial Sea View

A hotel room with two beds, a television, a balcony, and a door leading to another room.

Family Room, Partial Sea View

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a TV, a desk with a coffee maker, and a balcony with a view.

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, a desk with a kettle, a chair, a TV, and a balcony with curtains.

Junior Suite

  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Family Room with Partial Sea View

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

Quadruple Room

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

Two-Bedroom Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

About the neighborhood

Located on a private beach, Crystal Family Comfort Collection - All inclusive is in Bogazkent, a neighborhood in Serik. Eurymedon Bridge and Aspendos Theatre are local landmarks, and some of the area's activities can be experienced at Gloria Golf Club and Asklepion Spa & Thalasso. Traveling with kids? Don't miss Aquapark. Take an opportunity to explore the area for water adventures such as windsurfing and other activities like golfing. Visit our Serik travel guide
View more Resorts in Serik
Map
Belek-Bogazkent Mevkii, Serik, Antalya

What's nearby

  • A beach with rows of sun loungers and thatched umbrellas.
    Lara Beach
    44 min drive - 23.9 miles
  • A multi-level shopping mall with glass railings and a central open area with decorative elements.
    Terra City Shopping Center
    51 min drive - 29.7 miles
  • A coastal landscape with a clear blue sea, a sandy beach, rocky outcrops, and a mountain range in the background.
    Konyaalti Beach
    60 min drive - 42.6 miles
  • A pebbled beach with people sunbathing and swimming, a flag, and buildings in the background.
    Konyaalti Beach Park
    64 min drive - 42.9 miles
  • beach near Akdeniz
    2 min walk - 0.1 miles

Getting around

  • Antalya Intl. Airport (AYT)
    55 min drive

Restaurants

  • Dobeden Hotel Sport Bar
    5 min walk
  • DENIZ CAFE DONDURMA
    3 min walk
  • De luxe lobby bar
    5 min walk
  • Flıka Balık
    7 min walk
  • Arena Bar
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balık Restaurant
  • Italian Restaurant
  • Lalezar Restaurant
  • Türk Restaurant
  • Uzak Doğu Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,358 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Detox wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 22 and March 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 10205

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Crystal Family Comfort Collection - All inclusive have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Crystal Family Comfort Collection - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Family Comfort Collection - All inclusive?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Family Comfort Collection - All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Crystal Family Comfort Collection - All inclusive?

Yes, the property is all-inclusive. Activities include soccer, tennis, volleyball, and more.

Where is Crystal Family Comfort Collection - All inclusive located?

Nestled on the beach, this Bogazkent property is within 6 mi (10 km) of Gloria Golf Club, Belek Public Beach, and Belek Beach Park. Asklepion Spa & Thalasso and Belek Mosque are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Family Comfort Collection - All inclusive Reviews

8.2

Very Good

8.0

Cleanliness

7.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 75 reviews
Rating 8 - Good. 25 out of 75 reviews
Rating 6 - Okay. 13 out of 75 reviews
Rating 4 - Poor. 2 out of 75 reviews
Rating 2 - Terrible. 4 out of 75 reviews

Reviews

Verified review

10/10 Excellent

Farideh

Liked: Staff & service, property conditions & facilities
Staff were friendly, professional, polite and treated us with kindness. Food freshness, variety
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Denitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel with 2 children and loved the easy access to the beach and water slides. The entertainment team was superb and we never got bored (even though it rained for 2 whole days). The check-in/out and dining was 5-star too. The only thing we didn’t like was the on-site photography studio taking pictures of the kids without our consent and then displaying them in the shop. But when asked to remove and delete the photos they did.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Mohammad Mustafa

Liked: Cleanliness, staff & service
Disliked: Amenities
Incredible Service and Food Marred by Misleading Amenities. We had a mixed experience here, though the hotel staff and culinary team deserve five stars. From the moment we arrived, the service was exceptional; the staff treated us like family, and the food was consistently amazing. However, the property is currently a major construction zone. Much of the resort is surrounded by work sites, leaving the basketball and tennis courts non-functional. Most advertised water slides are out of order or under construction, with only the children's slides available. The gym is also a letdown: the equipment is rusty, outdated, and only one of the three treadmills actually works. Other advertised perks, like the sushi bar and rowing, simply do not exist, and there is a hidden fee for the billiards table and game room. A major warning regarding the Spa: Please note that the spa is a third party only renting space and is not affiliated with the hotel. While the hotel staff is lovely, the spa management and sales team were incredibly pushy, rude, and unprofessional. They misrepresented their packages and changed pricing daily based on arbitrary reasons. It was a total turnoff. I ended up going to an outside hamaam for a fraction of the price and received 10x better service. The Bottom Line: Come for the wonderful hotel staff and the food, but be prepared for significant construction and misleading amenity descriptions. Stay far away from the on-site spa sales team.
Room view
Dessert
Dinner
Breakfast
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Basam

Liked: Cleanliness, amenities, property conditions & facilities
Nice place for families, the service was very nice and fast, the place is very clean, the resort have may activities I recommend the place for any one.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way it was kid focused made it the best family vacation to-date. The Entertainment Crew were amazing, and relentlessly worked to include the guests every day, but let us just bake under the sun lazily if we wanted to. The spa center was high quality. I've been to at least 20 Turkish hamams, and this is by far the cleanest, most aesthetically charming bath house I've been to. For a massage, ask for Dehwi, simply the best.
Stayed 4 nights in Apr 2023
Verified review

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 10 nights in Sep 2023
Verified review

10/10 Excellent

MUSTAFA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel vriendelijke personeel en heel proper !
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
waren in dem Hotel mit Kleinkind - nicht zu empfehlen! schlechtes essen, sehr sehr laut abends und kaum ein Program für die Kinder. am Strand liegen Kippen rum und sogar Glass.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Cuma

Liked: Cleanliness, staff & service, property conditions & facilities
Gut Zufrieden
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Caglar

Disliked: Cleanliness, property conditions & facilities, room comfort

Memnun kalmadık

Checkin için 2 saat beklettiler ve bizi başka bir crystal otele kemere transfer etmek istediler bizde kabul etmedik otel full olmasına rağmen fazladan müşteriye satmışlar odaları odanın hazırlaması çok uzun sürdü yerleştik 3. Gün odanın temizlenmesi için kart bırakmıştık kapıya temizlememişler asla temiz havluda bırakmamışlar çocukla rezil olduk 2.5 saat sonra gelip temizlediler yemeklerde uzun kuyruklar vardı ızgaralar sürekli bitiyordu insanlar uzun sıralar bekliyordu önünde
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Hakan

Liked: Staff & service, amenities, property conditions & facilities
L’hôtel est bien, la nourriture est assez varié, petite point négatif pour le service de chambres, je pense qu’ils font le strict minimum en nettoyage, on s’est retrouver à devoir chercher du papier toilette depuis les toilettes public car ils ne remplacent pas nos rouleaux vides Les chambres ne sont pas digne d’un 5 étoiles, c’est au niveau d’un bon hôtel français sans étoiles On s’est taper les travaux de l’hôtel d’en face tous les matins
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Ünal

Liked: Staff & service, amenities, property conditions & facilities
Das Personal war sehr freundlich und stets hilfsbereit. Besonders positiv hervorzuheben sind das reichhaltige Essen und die hervorragende Animation – gerade für Kinder und Familien wurde viel geboten. Ein kleiner Minuspunkt war die Sauberkeit: Die Zimmer wurden zwar neu aufbereitet, jedoch nicht immer gründlich gereinigt. Hier gibt es noch Verbesserungspotenzial. Insgesamt ein angenehmer Aufenthalt – für Familien auf jeden Fall empfehlenswert.
Stayed 10 nights in Jul 2025
Verified review

8/10 Good

Murat

Liked: Cleanliness, amenities, property conditions & facilities
Alles in allem ganz okay, 8 von 10 Punkten meinerseits.
Stayed 8 nights in Jun 2025
Verified review

8/10 Good

Christoph

Liked: Cleanliness, amenities, property conditions & facilities
Sehr gutes Resort für Familien mit sehr guter Ausstattung und sehr gutem Essen zu jeder Uhrzeit. Der Check in war holprig und das Housekeeping können verbessert werden.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Elif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelden çok memnun kaldık.Personelleri çok güler yüzlü ve herkonuda yardımcıydi hepsine teşekkür ederim birkez daha.Ayrica çok temiz bir otel içim çok rahat kaldım hijyen açısından olumsuz hicbirsey ile karşılaşmadım.Olumsuzluklar ise konaklayan insanların kalitesiz oluşları ile alakalı mesela hem havuz kenarında hem deniz kenarında şezlong bekleyen boş havlular gibi ya da deli gibi yemek alıp çatal bile degdirilmeden çöpe giden yemekler gibi...
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Yahya metin

Liked: Cleanliness, staff & service, room comfort

Tam bir aile oteli

Kafa dinlemeye ihtiyacınız varsa tam yerindesiniz.Gürültü yok, sert animasyonlar yok, hiçbiryerde sıra beklemek yok
Stayed 6 nights in Jun 2024
Verified review

8/10 Good

Kenan

Liked: Cleanliness, property conditions & facilities, room comfort
Genel olarak güzeldi . Performans ücret kıyaslaması yapılınca herşey güzeldi
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Nezihe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çocuklarımızla çok rahat ettik, otel çok büyük değil ve herşey elinizin altında yorucu değil, kumsalı çok güzel
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Dimka

Liked: Staff & service, amenities, property conditions & facilities
Es war eine tolle Zeit, der Service in dem Hotel war Grandöse! Für Kinder gibt is im Miniklub ausreichen und wechselnde Unterhaltungen und Aktivitäten. Meine Kinder hatten eine tolle Zeit das Abenprogramm war auch immer spitze und Abwechslungs reich . Ich war das zweite mal mit meinen Kindern da und empfehle es weiter für alle Familien.
Stayed 9 nights in Jul 2022
Verified review

8/10 Good

Pascaline Verena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem gut.
Stayed 6 nights in Jun 2022
Verified review

10/10 Excellent

Sergej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlage direkt neben dem Strand, saubere Zimmer,hervorragendes Essen, freundliches Personal und tolles Entertainmentprogramm. Insgesamt eine wundervolle Woche
Stayed 7 nights in Oct 2021
Verified review

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour à part que nous avons été malade. Le personnel super à l'écoute et nous ont bien dépanné sur plusieurs points. Buffet pas mal mais c'est vrai qu'au bout d'une semaine c'est un peu toujours la même chose. Très bon. Le café et le jus d'orange au buffet est vraiment pas bon. Mais sinon ravie du séjour.
Stayed 7 nights in Oct 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herkese Tavsiye Ederim

Son derece memnun kaldığımız keyifli bir tatil deneyimi oldu.
Stayed 14 nights in Sep 2021
Verified review

8/10 Good

Ertan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Patates kızartması ve çorba.

Çalışanlar çok iyi, hizmet konusunda hiçbir problem yok oldukça iyi, temizlik mükemmel çünkü çalışanlar iyi. Fakat yataklar rahatsız. Yemekler gerçekten kötü ve kalitesiz. Pide, lahmacun ve pizzalar dondurulmuş gıda ürünleri, sıcak yemek yiyemiyorsunuz. Diğer yemekler (ızgaralar dahil) önden ısıtılmış olarak servis ediliyor. Taze pişmiş birşey yeme şansınız yok. Kahvaltı çok zayıf. Yumurtalar bile soğuk, tost dışında anlık olarak pişirilen birşey yok. Akşam yemeğinde çıkan tatlılar bile otelde ziyan olmasın diye, cafeteryada servis ediyorlar. Hiçbirşeyi ziyan etmeyen, çevre dostu, tam bir geri dönüşüm oteli. 8 günlük tatilimiz boyunca, Yemek konusunda başka bir otelin önceki günden kalan yemeklerini buzdolabından çıkartıp bize veriyorlar diye düşündük. Tazesini kim yedi bunların bilmiyoruz? Bir sigara böreği canı çıkartılana kadar bir kaç kez kızartılarak bambu çubuğuna çevrilmiş. Genel olarak çorba, patates kızartması ve ısıtılmış ızgaralar dışında birşey yiyemedik. Sucuklar fosforlu pembe, börekler cam gibi parlak. Benim evimdeki camlar böyle parlamıyor. Heleki mor ışıklı cafeteryada bir görün. Yemek ve yatak konusunda bir beklentiniz yoksa gerisi mükemmel. Deniz ayağınızın dibinde. Su parkları çocuklar için oldukça eylenceli, havuzları güzel. Şezlonglar rahat ve kaliteli.
Stayed 7 nights in Sep 2021