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Hôtel du Palais de l'Isle

3.0 star property
Hotel with a bar, steps from Lake Annecy

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Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony view
Suite Empereur | In-room safe, free WiFi, bed sheets
Suite Empereur | In-room safe, free WiFi, bed sheets
Restaurant
Family Room | In-room safe, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Twin Room

Premium Twin Room | In-room safe, free WiFi, bed sheets

Premium Twin Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
In-room safe
  • 20 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
TV
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Duc

Suite Duc | In-room safe, free WiFi, bed sheets

Suite Duc

Highlights

Air conditioning
Free cribs/infant beds
TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Double Room

Signature Double Room | In-room safe, free WiFi, bed sheets

Signature Double Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
In-room safe
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds | View from room

Room "Charme" with Twin beds

Highlights

Air conditioning
Free cribs/infant beds
TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | In-room safe, free WiFi, bed sheets

Single Room, 1 Twin Bed

Highlights

Air conditioning
Free cribs/infant beds
TV
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed | In-room safe, free WiFi, bed sheets

Room "Charme" with Double bed

Highlights

Air conditioning
Free cribs/infant beds
TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

Highlights

Air conditioning
TV
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | In-room safe, free WiFi, bed sheets

Premium Double Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Empereur

Suite Empereur | In-room safe, free WiFi, bed sheets

Suite Empereur

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Private bathroom
Electric kettle
Coffee/tea maker
Satellite channels
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
13 Rue Perriere, Annecy, Haute-savoie, 74000

What's nearby

  • Palais de l Ile - 2 min walk - 0.1 miles
  • Notre-Dame-de-Liesse Church - 3 min walk - 0.2 miles
  • Annecy Castle - 3 min walk - 0.2 miles
  • Amours Bridge - 5 min walk - 0.3 miles
  • Centre Commercial Courier - 9 min walk - 0.5 miles

Getting around

  • Annecy Station - 9 min walk
  • Chambery (CMF-Chambery - Savoie) - 38 min drive

Restaurants

  • ‪Glacier des Alpes - ‬1 min walk
  • ‪Glacier Perrière - ‬1 min walk
  • ‪Café des Ducs - ‬1 min walk
  • ‪Finn Kelly's - ‬2 min walk
  • ‪Café des Arts - ‬1 min walk

About this property

Hôtel du Palais de l'Isle

Hotel near Lake Annecy
Hôtel du Palais de l'Isle provides a bar and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), luggage storage, and tour/ticket assistance
  • A 24-hour front desk, an elevator, and smoke-free premises
  • Free newspapers, concierge services, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hôtel du Palais de l'Isle offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries
  • TVs with cable channels
  • Electric kettles and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator (28 inch wide door)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Frequently asked questions

Is Hôtel du Palais de l'Isle pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 11 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel du Palais de l'Isle?

Hôtel du Palais de l'Isle doesn't offer parking.

What time is check-in at Hôtel du Palais de l'Isle?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hôtel du Palais de l'Isle?

Check-out is at 11:30 AM.

Where is Hôtel du Palais de l'Isle located?

Located in Annecy Old Town, this hotel is steps from Prison d'Annecy and Lake Annecy. Church of St. Francis and Palais de l Ile are just steps away. Annecy Station is 9 minutes by foot.

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Hôtel du Palais de l'Isle Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 265 out of 574 reviews
Rating 8 - Good. 206 out of 574 reviews
Rating 6 - Okay. 67 out of 574 reviews
Rating 4 - Poor. 21 out of 574 reviews
Rating 2 - Terrible. 15 out of 574 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a night before my flight to Nice. I loved that free breakfast came with my booking and it was delicious. I wasn’t too happy about the “luggage storage” being in the reception area where breakfast is served but my belongings were fine. My room was clean and I had a stunning view of the canal. Would stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
We had a room with a view of the rooftops and a little strip. It was lovely. Separate bathroom from shower was nice. The staff were helpful and they served an excellent breakfast with specialty coffees. Took care of my dietary needs (gluten and dairy intolerant) It was close to everything. Surrounded by canals and close to the lake.
Stayed 3 nights in Jun 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly and well located-the view was wonderful
Stayed 4 nights in Feb 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very staff. Great location. Bathroom needed updating
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2025

10/10 Excellent

ENG KWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located Hotel to attractions

Very central location to where I wanted to go.The hotel location felt safe.
Stayed 3 nights in Dec 2024

4/10 Poor

sylwia

Disliked: Cleanliness, staff & service, property conditions & facilities
We did not get the room that was advertised. The neighborhood is nice in the middle of all attractions.
Stayed 1 night in Mar 2025

4/10 Poor

Markus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very tiny only partially renovated - good Service

There should have been a doubel
Stayed 3 nights in Feb 2025

4/10 Poor

Alec

Disliked: Property conditions & facilities
Intense stench of open drains in the bathroom that permeated through the room. Not a huge reaction when we told staff on checkout (only stayed one night). Location fantastic and room comfortable and well furnished.
Stayed 1 night in Feb 2025

10/10 Excellent

Phillip

Liked: Staff & service, property conditions & facilities
It’s a great hotel in a great location. The two staff we interacted with were very friendly. The hotel is a bit basic. No frills, but clean and good location in old town.
Stayed 1 night in Jan 2025

6/10 Okay

Bailey

Liked: Staff & service, amenities
Disliked: Cleanliness
The room and bathroom were not clean. it did not look like the bathroom had been cleaned in a while. Our window opened to a dirty alleyway behind a restaurant. It was a gross view.
Stayed 2 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Annecy! Close to everything!
Stayed 1 night in Oct 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Disliked: Cleanliness, amenities, property conditions & facilities
This property is riddled with BLACK MOLD. Do not stay here! My infant son became ill and suffered respiratory issues after staying here. It was all through the grout and in every corner of the bathroom, I couldn’t even use the shower out of fear of getting sick. You can smell it in the room as well. I spoke to reception and they did not even offer me a new room (though this wouldn’t have made a difference - it is throughout the whole hotel). The property manager is refusing to address the issue and is ignoring communication from me and from Expedia as well. We had to cut our trip short and leave France early due to my son becoming sick from the mold. Do not risk your health and risk ruining your trip - stay somewhere else!
Stayed 5 nights in May 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Great, basic hotel in a fantastic location right in the old city. The rooms are small and very basic, but no complaints.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property location. The staff were all very helpful. Our bathroom could use a better cleaning, but the remainder of the room was fine. We had a great time there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel, great location
Stayed 2 nights in Aug 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service
Fantastic location. Friendly staff. Lovely room ,comfortable beds . Only downside was a couple of maintenance issues in bathroom that needed attention, something the cleaner should have noticed when cleaning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Annecy and this central hotel

We had a lovely stay! The staff even helped us deliver a speaker that we forgot at the hotel. Would come back!
Stayed 1 night in Aug 2024

10/10 Excellent

Nickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff was absolutely outstanding. Our family suite was spacious and comfortable for family of 4 with 2 teenagers. Was pleasantly surprised how quiet it was when windows are closed given we’re at the heart of the pedestrian village. Breakfast was very good and staff are amazing. Look no further just book this place you will have an enjoyable experience.
Stayed 2 nights in Aug 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable cute Hotel

Lovely little hotel in the heart of Annecy.
Stayed 3 nights in Aug 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right in the center of things!

Annecy is a fairytale come true, and this centrally located little gem puts you in the middle of everything. Helpful front desk, lovely room, great tub for a soak at the end of the day. Loved our time here.
Stayed 3 nights in May 2024

10/10 Excellent

MARIA FLORENCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern and good customer service.
Stayed 1 night in Sep 2023

6/10 Okay

Knud Erik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice located but some how worn. Nice breakfast.
Stayed 1 night in Jul 2024