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Hôtel du Palais de l'Isle

3.0 star property
Lakeside retreat in Annecy combines historic charm with modern comforts, offering scenic views and a welcoming atmosphere just steps from the water

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Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony - Hôtel du Palais de l'Isle (Annecy)
Lake - Hôtel du Palais de l'Isle (Annecy)
Daily buffet breakfast (EUR 15 per person) - Hôtel du Palais de l'Isle (Annecy)
Suite Empereur | In-room safe, free WiFi, bed sheets - Hôtel du Palais de l'Isle (Annecy)
Signature Double Room | In-room safe, free WiFi, bed sheets - Hôtel du Palais de l'Isle (Annecy)
Hôtel du Palais de l'Isle sits in central Annecy, where travelers can enjoy the on-site bar and in-room WiFi before exploring nearby Lake Annecy. Previous guests appreciate the attentive staff, convenient luggage storage, and complimentary newspapers that enhance their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Double Room

Premium Double Room | In-room safe, free WiFi, bed sheets

Premium Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed | In-room safe, free WiFi, bed sheets

Room "Charme" with Double bed

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | In-room safe, free WiFi, bed sheets

Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Empereur

Suite Empereur | In-room safe, free WiFi, bed sheets

Suite Empereur

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Duc

Suite Duc | In-room safe, free WiFi, bed sheets

Suite Duc

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room | In-room safe, free WiFi, bed sheets

Premium Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Canal view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds | In-room safe, free WiFi, bed sheets

Room "Charme" with Twin beds

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

7.6 out of 10
Good
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room

Signature Double Room | In-room safe, free WiFi, bed sheets

Signature Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Annecy Old Town, a neighborhood in Annecy, Hôtel du Palais de l'Isle is in a shopping district and near the beach. Conservatoire Art et Histoire and Théâtre Bonlieu are cultural highlights, and some of the area's landmarks include Amours Bridge and Palais de l Ile. Centre Bonlieu and Annecy Aventure are also worth visiting. Visit our Annecy travel guide
Map
13 Rue Perriere, Annecy, Haute-savoie, 74000

What's nearby

  • Palais de l Ile
    Palais de l Ile
    2 min walk - 0.1 miles
  • Notre-Dame-de-Liesse Church
    Notre-Dame-de-Liesse Church
    3 min walk - 0.2 miles
  • Lake Annecy which includes mountains, a bay or harbor and boating
    Lake Annecy
    3 min walk - 0.2 miles
  • Annecy Castle
    Annecy Castle
    3 min walk - 0.2 miles
  • Amours Bridge
    Amours Bridge
    5 min walk - 0.3 miles

Getting around

  • Annecy Station
    9 min walk
  • Chambery (CMF-Chambery - Savoie)
    38 min drive

Restaurants

  • Café des Arts
    1 min walk
  • Captain Pub
    2 min walk
  • Créperie Bretonne
    1 min walk
  • La Galéjade
    1 min walk
  • Chez Mamie Lise
    2 min walk

About this property

Hôtel du Palais de l'Isle

Hotel near Lake Annecy
Hôtel du Palais de l'Isle provides a bar and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), smoke-free premises, and luggage storage
  • A 24-hour front desk, concierge services, and an elevator
  • Tour/ticket assistance, free newspapers, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hôtel du Palais de l'Isle offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with free toiletries
  • TVs with cable channels
  • Electric kettles and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator (28 inch wide door)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Frequently asked questions

Is Hôtel du Palais de l'Isle pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 11 per pet, per day. Service animals are exempt from fees.

How much is parking?

Hôtel du Palais de l'Isle doesn't offer parking.

What time is check-in at Hôtel du Palais de l'Isle?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hôtel du Palais de l'Isle?

Check-out is at 11:30 AM.

Where is Hôtel du Palais de l'Isle located?

Located in Annecy Old Town, this hotel is within a 5-minute walk of Prison d'Annecy and Lake Annecy. Church of St. Francis and Palais de l Ile are just steps away. Annecy Station is 9 minutes by foot.

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Reviews

Hôtel du Palais de l'Isle Reviews

8.4

Very Good

8.6

Cleanliness

9.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 318 out of 688 reviews
Rating 8 - Good. 245 out of 688 reviews
Rating 6 - Okay. 83 out of 688 reviews
Rating 4 - Poor. 27 out of 688 reviews
Rating 2 - Terrible. 15 out of 688 reviews

Reviews

Verified

10/10 Excellent

Ka Man Emily

Liked: Amenities
The Hôtel location good and close to shopping areas and restaurants and hotel clean and good place for stay
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Mehmet Sinan

Disliked: Amenities
Hotel is situated at a good location within the old town. Nevertheless, taking advantage of this to deny any functionality or care to bathrooms in rooms and to common places in general is just not fair considering the prices being charged. A shower with full mold in grouts or a hand held shower head with broken height adjuster is just simple disrespect to not only the industry being part of, but also to the guest. This is my second stay in the hotel and it's getting worse as time passes. Never again!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Great location, nice room. Didn't have breakfast so unable to comment re. That.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
Lovely staff. Very curteos. Room wasclean. Comfortable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in old town
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the heart of downtown and the view couldn't be beat!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location , comfy bed and good breakfast We loved both this hotel and Annecy so we will be back
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, really friendly and helpful staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, nice clean rooms and good breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and services. Great location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Best location in Annecy that’s located in the heart of the old city and walking distance to everything. Highly recommend hotel if staying overnight or longer in the quaint and fairytale like city in France (Little Venice). The boutique room as expected is small but, has amenities that rivals the bigger hotel we stayed in Geneva. Highly recommend to all. Thank you.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Enjoyed the quaint hotel and its location in the old town area. It's rather difficult to park far away and drag your suitcases to the hotel. No cars are allowed near the hotel. The room was fine, and the lady at the check-in was helpful.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Next to lake and restaurants. Parking can be found in hotel de ville, they give you 50% off. Springy bed
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, very nice staff, clean and comfortable room. Would definitely stay here again if make it back to Annecy. Be aware that you cannot drive cars near the hotel, it is only accessible by foot. A little tricky bringing roller suitcase over cobblestone roads, but well worth it!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Location & Friendly staff

Central location is ideal but very busy, access to the building was a bit slow with the small lift but staff were very friendly & helpful, parking was subsidised which was a bonus
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely single room, larger than most singles in other hotels. Well appointed and very clean and comfortable. Very friendly staff. Amazing location in the old town of Annecy. A most fabulous and enjoyable stay. I would definitely recommend it.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I ran into an unexpected medical crisis — the hotel personnel was very helpful ( kind, professional) — and the breakfast at the hotel was excellent. I’d definitely stay here again!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly positioned to enjoy the sights of Annecy. Loved it.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

Nice place. Great location right in the heart of Annecy old town.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Staff were fantastic. Bang in the middle of the old town but the glazing was good so we got to sleep OK. We parked at the town hall multi storey which was busy but not expensive, and only a five minute walk away. Recommended
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly and well located-the view was wonderful
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to be walking about town. Fun, unique hotel with clean comfort. Location, location, location is the number one thing. BUT, if you are a light sleeper it stays quite loud until 2-3AM. The window would need to be closed to eliminate noise. Wonderful stay, no true complaints.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Staff were amazing and Annecy is beautiful. Downside was the tiny lift and our room was very small as its shoe horned into the loft. Just wanted a shower and you have to kneel or sit in the bath to do so. That said breakfast was amazing and we were met with a smile.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ENG KWANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located Hotel to attractions

Very central location to where I wanted to go.The hotel location felt safe.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area is a bit small, so would not recommend to go there during busy hours. But other than that a very nice hotel, stylish -freshly renovated rooms, comfortable beds, amazing location
Stayed 1 night in Jul 2025