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Hôtel du Palais de l'Isle

Property class: 3

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Photo gallery for Hôtel du Palais de l'Isle

A balcony with a view of a river and buildings. - Hôtel du Palais de l'Isle (Annecy)
A modern kitchen with a central island, wooden furniture, and a television mounted on the wall. - Hôtel du Palais de l'Isle (Annecy)
A serene riverside area with boats docked along the water's edge, surrounded by trees and a bridge in the background. - Hôtel du Palais de l'Isle (Annecy)
A modern hotel room with a large bed, a desk, and a chair. There is a TV mounted on the wall and a window with a view of the city. - Hôtel du Palais de l'Isle (Annecy)
A modern hotel room with a bed, two sofas, a coffee table, and a view of the city through large windows. - Hôtel du Palais de l'Isle (Annecy)
Hôtel du Palais de l'Isle provides a bar and more. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Double Room

A modern bedroom with a large bed, a small table with a kettle, and a view of buildings outside.

Premium Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Room "Charme" with Double bed

A hotel room with a large bed, a mirror, a clock, and a ski-themed door.

Room "Charme" with Double bed

8.0 out of 10
Very good
(28 reviews)
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Twin Bed

A hotel room with a bed, a small table with a telephone, a wall clock, and a window with curtains.

Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite Empereur

A hotel room with a bed, two armchairs, a sofa, a small table, and a window with curtains.

Suite Empereur

7.0 out of 10
Good
(2 reviews)
  • River view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite Duc

A modern bedroom with a large bed, a blue accent wall, and a wooden herringbone floor.

Suite Duc

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Twin Room

A double bed with white linens, a bedside table with a rotary phone, and a window with curtains.

Premium Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Canal view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room "Charme" with Twin beds

A hotel room with a bed, a window with a view of buildings, a table with a tray, and a blue ottoman.

Room "Charme" with Twin beds

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A modern hotel room with a blue sofa, a bed with blue curtains, a small table with a remote control, and a wall-mounted TV.

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Economy Double Room

A modern hotel room with a large bed, a desk, and a window with curtains.

Economy Double Room

7.8 out of 10
Good
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Double Room

A modern hotel room with a large bed, a desk, and a chair. There is a TV mounted on the wall and a window with a view of the city.

Signature Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a wall-mounted phone.

Standard Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Located in Annecy Old Town, a neighborhood in Annecy, Hôtel du Palais de l'Isle is in a shopping district and near the beach. Conservatoire Art et Histoire and Théâtre Bonlieu are cultural highlights, and some of the area's landmarks include Amours Bridge and Palais de l Ile. Centre Bonlieu and Annecy Aventure are also worth visiting. Visit our Annecy travel guide
Map
13 Rue Perriere, Annecy, Haute-savoie, 74000

What's nearby

  • A historic building with a tower, a river, and a bridge.
    Church of St. Francis
    1 min walk - 0.0 miles
  • A riverside cafe with outdoor seating, a stone tower, and historic buildings.
    Palais de l Ile
    2 min walk - 0.1 miles
  • A historic square with a church, a fountain, and surrounding buildings.
    Notre-Dame-de-Liesse Church
    3 min walk - 0.2 miles
  • A riverside town with historic buildings, a castle, and a boat docked by the water.
    Annecy Castle
    3 min walk - 0.2 miles
  • A stone bridge over a calm river, surrounded by lush green trees and a clear blue sky.
    Amours Bridge
    5 min walk - 0.3 miles

Getting around

  • Annecy Station
    9 min walk
  • Chambery (CMF-Chambery - Savoie)
    38 min drive

Restaurants

  • Auberge du Lyonnais
    4 min walk
  • Le Freti
    3 min walk
  • Les Caprices D'Émilie
    2 min walk
  • Brasserie des Européens
    2 min walk
  • Columbus Café & Co
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator (28 inch wide door)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel du Palais de l'Isle pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 11 per pet, per day. Service animals are exempt from fees.

How much is parking?

Hôtel du Palais de l'Isle doesn't offer parking.

What time is check-in at Hôtel du Palais de l'Isle?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hôtel du Palais de l'Isle?

Check-out is at 11:30 AM.

Where is Hôtel du Palais de l'Isle located?

Located in Annecy Old Town, this hotel is within a 5-minute walk of Church of St. Francis and Lake Annecy. Palais de l Ile and Jardins de I'Europe are just steps away. Annecy Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel du Palais de l'Isle Reviews

8.4

Very Good

8.8

Cleanliness

9.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 338 out of 734 reviews
Rating 8 - Good. 261 out of 734 reviews
Rating 6 - Okay. 88 out of 734 reviews
Rating 4 - Poor. 31 out of 734 reviews
Rating 2 - Terrible. 16 out of 734 reviews

Reviews

Verified review

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a reasonable cost in a great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not be more perfectly located if you wish to be in Annecy old town
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, clean, good size, perfect location with parking close by. The hotel is right in the middle of the old town. I would stay here again and highly recommend, was good value.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tammy Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in very convenient location. Easy to get around lots of good restaurants around . Parking was pretty easy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this Hotel. It’s a little quirky as it was a very old building so narrow halls with different sized ceilings and spiral staircases. But we loved it as it was close to everything and the rooms were spotless and well maintained, the ceilings high in the rooms and the staff was amazing. 5 star hospitality for a lovely and interesting 3 star hotel.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice rooms, odd shapes, but interesting. Air conditioning was broken and was not fixed during our stay. They offered a discount or free breakfast. Staff were amazing.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Donglin

Liked: Cleanliness, staff & service
The hotel is just located in the old town. Everything in the hotel is basic and the car parking is a bit far even though the customers can get discounts.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Elliot

Liked: Staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, amenities
Is clean and the we saw better view ..
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
This was one of the best hotels I have stayed in (and that's a lot!) The staff were friendly, the room clean and comfortable with a lovely bed! Quiet and well set out and the breakfast was perfect. I would recommend this hotel to anyone, and the restaurant around the corner, Rive Gauche is excellent too with friendly helpful staff.
The hotel is on the left, very central.
comfortable room with separate toilet.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is at a neighbor hotel/public lot. Narrow spaces and narrow entry. Only option if driving. Staff, hotel and location is excellent. Park once and walk to everything.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ka Man Emily

Liked: Amenities
The Hôtel location good and close to shopping areas and restaurants and hotel clean and good place for stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, nice clean rooms and good breakfast
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location , comfy bed and good breakfast We loved both this hotel and Annecy so we will be back
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, really friendly and helpful staff.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in old town
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and services. Great location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the heart of downtown and the view couldn't be beat!
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

bita

Knowledge of receptionist about town. Bathroom cleanliness & quality . Pillow quality.
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Renata

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately, our stay was very disappointing, especially considering the price. The bathroom was in poor condition, with mold growing around the bathtub. The tub was also so small and awkwardly designed that there was barely enough room to stand for a shower. We practically had to squat to wash ourselves. The room itself showed clear signs of neglect, with water stains and marks on the walls that made the space feel unclean and poorly maintained. The only positive aspects of our stay were the hotel's convenient location and the kindness of the staff, who were friendly and helpful throughout our visit. However, these positives were not enough to make up for the condition of the room. Overall, we did not feel that the experience justified the price.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Great location, nice room. Didn't have breakfast so unable to comment re. That.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

Nice place. Great location right in the heart of Annecy old town.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service
Lovely staff. Very curteos. Room wasclean. Comfortable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly and well located-the view was wonderful
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Next to lake and restaurants. Parking can be found in hotel de ville, they give you 50% off. Springy bed
Stayed 2 nights in Sep 2025