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Hôtel des Alpes

Property class: 2

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Photo gallery for Hôtel des Alpes

A hotel room with two beds, a desk with a lamp, a mirror, a painting on the wall, and a patterned carpet. - Hôtel des Alpes (Annecy)
A hallway with a wooden staircase, a framed picture on the wall, a desk with a lamp, and potted plants. - Hôtel des Alpes (Annecy)
A well-lit room with a large mirror, two lamps, a decorative bird, and a framed picture on the wall. - Hôtel des Alpes (Annecy)
A modern dining area with white furniture, a central island, and various decorative items. - Hôtel des Alpes (Annecy)
A room with a large mirror, a chair, a shelf with plants, and a window with curtains. - Hôtel des Alpes (Annecy)
Hôtel des Alpes provides amenities like a coffee shop/cafe and a bar. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room, 1 Double Bed

A hotel room with a bed, a red chair, a bedside table with a lamp, a mirror, and a small potted plant.

Economy Double Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with a wooden wall, a bed with pillows, a wicker chair, a desk with a lamp, and a bookshelf.

Standard Double Room

8.0 out of 10
Very good
(18 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a mirror, and a window with curtains.

Triple Room

8.4 out of 10
Very good
(11 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

A cozy hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Annecy Old Town, a neighborhood in Annecy, Hôtel des Alpes is near a train station. Théâtre Bonlieu and Annecy Castle are cultural highlights, and travelers looking to shop may want to visit Centre Commercial Courier and Aushopping Grand Epagny. Centre Bonlieu and Annecy Aventure are also worth visiting. Visit our Annecy travel guide
Map
12 rue de la Poste, Annecy, 74000

What's nearby

  • A modern building with a glass facade and a large overhang, surrounded by pedestrians and cyclists.
    Centre Commercial Courier
    3 min walk - 0.2 miles
  • A historic square with a church, a fountain, and surrounding buildings.
    Notre-Dame-de-Liesse Church
    5 min walk - 0.3 miles
  • A riverside town with historic buildings, a castle, and a boat docked by the water.
    Annecy Castle
    6 min walk - 0.4 miles
  • A riverside cafe with outdoor seating, a stone tower, and historic buildings.
    Palais de l Ile
    6 min walk - 0.4 miles
  • A riverside scene with boats docked, a bridge, and trees.
    Amours Bridge
    8 min walk - 0.4 miles

Getting around

  • Annecy Station
    1 min walk
  • Chambery (CMF-Chambery - Savoie)
    36 min drive

Restaurants

  • Chez Ingalls
    1 min walk
  • Au Fût et à mesure
    3 min walk
  • AU BUREAU
    1 min walk
  • Le Vénitien
    3 min walk
  • Pains Et Copains
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 11 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 5.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Locally sourced food prioritized
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 5.5 for children
  • Nearby parking fee: EUR 11 per day (2625 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 31 May
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel des Alpes pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hôtel des Alpes?

Check-in begins at 2:30 PM.

What time is check-out at Hôtel des Alpes?

Check-out is at 11 AM.

Where is Hôtel des Alpes located?

Located in Annecy Old Town, this hotel is within a 10-minute walk of Centre Commercial Courier and Lake Annecy. Notre-Dame-de-Liesse Church and Thiou are also within 10 minutes. Annecy Station is only a 1-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel des Alpes Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 261 out of 585 reviews
Rating 8 - Good. 255 out of 585 reviews
Rating 6 - Okay. 46 out of 585 reviews
Rating 4 - Poor. 13 out of 585 reviews
Rating 2 - Terrible. 10 out of 585 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and good price
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, helpful staff. Very quiet.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff were amazing! The room was fine and quiet with a good bed. The halls had old, dirty rugs. Great location right across from the Gare.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice small room. The walk to the old town is very close.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Great staff. Parking was in a public car park. Not great when you have motorcycles, but they were still there in the morning. Room dated but acceptable.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and right across the road from the main train station.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Yes room is clean and staff are all very helpful!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and friendly front desk. Location was a short walk from the old town. Parking 5 euros for two days when using hotel discount. Parking was only a couple of minutes walk away. We’d use this hotel again
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
No Elevetor and need to carry two stories with heavy luggage. Perfect location and the room was ok.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The beds and pillows are comfy. The staff was friendly even though we did not speak French (they spoke excellent English and were very kind). The lack of elevator was a bit inconvenient so if you have accessibility needs maybe keep this in mind. But I would stay here again!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy to get to from the train station (I arrived late in the evening). Staff immensely helpful and the room was clean, quiet and a good temperature. Close to all the good bits of Annecy. Recommend the breakfast as well.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very helpful reception. Our room was a nice size with a comfy bed.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the old town and Lake Annecy. Staff on reception very helpful with giving ideas on where/how to travel to other local areas.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Small, clean room with a comfortable bed at a good price in an amazing location close to the train station and a short walk to everything you want to see on your visit to Annecy.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are so pleased we decided to stay in this hotel. Check in great, staff friendly and helpful, the room is perfectly clean and in good condition, the breakfast also was lovely. Would highly recommend this hotel. Perfect location for train station and then to stroll around the old town.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient walking location to the old town and lake. Parking is a short walk from the Hotel. Just be prepared for carrying your luggage up the stairs, as there is no lift service. It was perfect for a nights stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gem, old fashioned hotel, with great staff. Clean and comfortable.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Clean room, really nice staff and a breakfast buffet with a lot of delicious things. The only thing that I did not realize when I booked is that they don't have an elevator, and the front desk is on the second floor, which is challenging when you have heavy suitcases.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, few meters from the station and conveniently located to explore the old city and the lake. The room was really spacious and tidy. Lovely staff and a fabulous value for your money. Pls be aware that there is no lift in the property.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We chose not to have breakfast. Staff friendly and helpful. Bed comfortable. Old building but new bathroom. Good location near train station. Easily walkable to lake.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and professional

A very good atmosphere, clean, quiet and with friendly and professional staff. The bed was surprisingly comfortable, extremely important for me!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old fashioned quaint clean and confortable. Well Located. I Recommend !
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi was totally broken during the whole stay, location is convenient that the hotel is right at the corner of train station. Walking distance to reach lakeside;
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with this hotel. The location is excellent and within easy walking distance of everything Annecy has to offer, and the staff were genuinely friendly, welcoming and helpful throughout our stay. Unfortunately, the hotel itself is in desperate need of refurbishment. Although the bathroom and wooden flooring had been renovated, the room was extremely small, felt dark and had a damp smell. The corridors and stairways looked tired, with old stained carpets and even sections held together with tape, which gave a very poor first impression. There was also no fridge in the room. I understand this is a two-star hotel, but for €400for a two-night family stay, I expected much better value. We loved Annecy, but the hotel was somewhere we only returned to at bedtime. I wouldn’t choose to stay here again unless the property undergoes significant improvements.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good bits and not so good bits but an ok stay

Room fine , breakfast good , entrance not attractive , staff great , top floor rooms are a fire hazard - they should not be used - great location for visiting old village
Stayed 1 night in Sep 2024