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Sure Hotel by Best Western Annecy

3.0 star property
Hotel with a full-service spa, near Lake Annecy

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Annecy

Indoor spa tub
Lobby
Lobby
Standard Room, 1 Queen Bed, Non Smoking (with Sofabed) | Soundproofing, travel crib, free WiFi, bed sheets
Exterior
Sure Hotel by Best Western Annecy offers a peaceful haven in central Annecy. Recharge at the onsite spa, savor French cuisine in the restaurant, and keep kids happy at the playground. Enjoy high-speed WiFi, and nearby arcade/game room ensures fun for all ages.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed) | Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed - twin
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Shower Only)

Standard Apartment, Multiple Beds, Non Smoking (Shower Only) | Soundproofing, travel crib, free WiFi, bed sheets

Standard Apartment, Multiple Beds, Non Smoking (Shower Only)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Separate bathtub and shower
Hair dryer
Coffee/tea maker
Satellite channels
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Soundproofing, travel crib, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Accessible bathroom

Comfort Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Standard Room, Sofabed, Courtesy Tray

  • Sleeps 2

1 Queen Bed, Non-Smoking, Standard Room, Courtesy Tray

  • Sleeps 2

1 Queen Bed, Non-Smoking, Comfort Room, Skylight Window, Courtesy Tray

  • Sleeps 2

1 Queen 1 Double, Non-Smoking, Family Room, Courtesy Tray

  • Sleeps 4

1 Queen 2 Single Beds, Non-Smoking, Family Room, Courtesy Tray

  • Sleeps 4

2 Single Beds, Non-Smoking, Standard Room, Courtesy Tray

  • Sleeps 2

Apartment

  • Sleeps 7

About the neighborhood

Map
138 Rue Des Pâquerettes, Annecy, Haute-Savoie, 74960

What's nearby

  • Annecy Castle - 3 min drive - 1.7 miles
  • Centre Commercial Courier - 3 min drive - 1.5 miles
  • Palais de l Ile - 4 min drive - 1.9 miles
  • Notre-Dame-de-Liesse Church - 4 min drive - 1.9 miles
  • Amours Bridge - 5 min drive - 2.2 miles

Getting around

  • Annecy Station - 4 min drive
  • Chambery (CMF-Chambery - Savoie) - 26 min drive

Restaurants

  • ‪Burger King - ‬4 min drive
  • ‪Shiva - ‬3 min drive
  • ‪Les Negociantes - ‬3 min drive
  • ‪Boulangerie Chevalier - ‬16 min walk
  • ‪Le Marakech - ‬3 min drive

About this property

Sure Hotel by Best Western Annecy

Hotel near Lake Annecy
At Sure Hotel by Best Western Annecy, you can look forward to a terrace, a coffee shop/cafe, and a playground. Take some time to relax at the onsite spa. Be sure to enjoy French cuisine at the on-site restaurant. In addition to an arcade/game room and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Free newspapers, a TV in the lobby, and an elevator
Room features
All 63 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with premium channels
  • Travel cribs, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 5 to August 19:
  • Dining venue(s)
The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Annecy Best Hotel
Annecy Hotel
Best Annecy
Best Hotel Annecy
Hotel Annecy
Hotel Best Annecy
Best Hotel Annecy
Sure By Best Annecy Annecy
Sure Hotel by Best Western Annecy Hotel
Sure Hotel by Best Western Annecy Annecy
Sure Hotel by Best Western Annecy Hotel Annecy

Frequently asked questions

Is Sure Hotel by Best Western Annecy pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.

How much is parking at Sure Hotel by Best Western Annecy?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Annecy?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Annecy?

Check-out is at 11:00 AM.

Where is Sure Hotel by Best Western Annecy located?

Located in Cran-Gevrier, this spa hotel is 0.5 mi (0.9 km) from Thiou and 1.8 mi (2.9 km) from Lake Annecy. Centre Commercial Courier and Annecy Aventure are also within 2 mi (3 km). Annecy Station is 29 minutes by foot.

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Sure Hotel by Best Western Annecy Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 209 out of 674 reviews
Rating 8 - Good. 321 out of 674 reviews
Rating 6 - Okay. 105 out of 674 reviews
Rating 4 - Poor. 26 out of 674 reviews
Rating 2 - Terrible. 13 out of 674 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming chalet-style hotel

Adorable chalet-style hotel with exceptional service. Attentive, friendly staff. Recently remodeled it is quite charming.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and quiet. Breakfast was excellent. Also included a happy hour. Very nice touch!
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
2 min. walk to catch tram into town. free airport shuttle was convenient. Nice rooms. comfortable bed. Breakfast looked nice, but was expensive, so we did not buy. We were also given free ticket to use on public transportation in Geneva. This was very convenient.
Stayed 2 nights in Aug 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Shame the restaurant wasn't open. It could have stayed this more clearly on the website
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Dining options were limited. Room was very small.
Stayed 1 night in Jun 2023

2/10 Terrible

TERESA

Disliked: Cleanliness, amenities, property conditions & facilities
Very very small rooms!!!! Does Not meet design requirements!!!! Bathroom is all mold and No fan!!!!! NEVER, I can recommend for my family and friends!!!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Francoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During a busy period this hotel offered what we needed: a room for 4 adults and a room for 1 adult. Nice staff. Not very far from center. Close to highways and attractions on the West of Annecy (gorges du Fier, etc)
Stayed 3 nights in Aug 2025

6/10 Okay

cheng

Liked: Cleanliness, staff & service, amenities
room is very small.
Stayed 3 nights in Sep 2025

6/10 Okay

STEFANO

Liked: Cleanliness
Disliked: Staff & service
Personale al ricevimento poco empatico e poco collaborante.
Stayed 3 nights in Aug 2025

8/10 Good

Bastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bien

Facile d’accès, acceuil tres bien ,calme la nuit. Tres propre.Petit dejeuner tres bien. Il manquerait peut etre un frigo dans la chambre et place de parking un peu etroit
Stayed 2 nights in Jul 2025

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisch ontbijt en heel erg netjes

Degelijk hotel met fantastisch ontbijt. Heel proper en net. Enkel een kamerbreed tapijt op de slaapkamer (tapispleine) 'daar Hou ik persoonlijk niet zo van. Maar verder perfect
Stayed 1 night in Jul 2025

4/10 Poor

BEYSSAC

Disliked: Room comfort
La chambre avait bcp de poussière sur les murs. Sur les 3 lits un petit recoin ou il y avait un lit une place pas de prise. La chambre avait un vélux qui ne s'ouvre pas. Qualité orix vraiment pas top.
Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No hot water. Room small. Freshly painted (good, but still strong smell of paint). Staff friendly.
Stayed 1 night in Jul 2025

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities
too many people smoking in front of hotel
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
BIEN
Stayed 4 nights in Jun 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war sehr sauber. Und das Frühstück war sehr reichhaltig. Es hat an nichts gefehlt.
Stayed 1 night in Jun 2025

8/10 Good

Rolf

Foi tudo bom. Ficamos 2 noites.
Stayed 2 nights in May 2025

8/10 Good

Rudolf Ludwig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Für eine Nacht ok

Für eine Nacht auf Montage kann ich nicht viel sagen. War okay.
Stayed 1 night in May 2025

10/10 Excellent

Hassanati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait en famille

Génial. Nous avons ajouté une location de vélo. L'espace jeu etait super pour les enfants
Stayed 1 night in May 2025

10/10 Excellent

Jean François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre, personnel très sympathique.
Stayed 2 nights in May 2025

10/10 Excellent

Elodie

Liked: Amenities
Personnel très agréable,chambre très propre et petit déjeuner excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour, hôtel propre, très bon petit déjeuner On aurait préféré avoir une fenêtre plutôt qu'un Velux
Stayed 2 nights in Apr 2025

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correct

Nous sommes venu séjourner à Annecy pour le carnaval Vénitien, c'était parfait. Seul bémol c'est le service de location de vélos, malheureusement ils n'étaient pas chargés et nous n'avons pas pu en profiter pour nous rendre dans le centre ville.
Stayed 1 night in Mar 2025

8/10 Good

gilles

Liked: Cleanliness, staff & service, property conditions & facilities
loin du centre ville d'annecy
Stayed 1 night in Feb 2025

10/10 Excellent

Karoline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt og godt placeret

Mulighed for at lade bil.
Stayed 1 night in Jan 2025

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