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Sure Hotel by Best Western Annecy

3.0 star property
Eco-certified hotel with a full-service spa and a 24-hour front desk

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Photo gallery for Sure Hotel by Best Western Annecy

Indoor spa tub
Lobby
Exterior
Standard Room, 1 Queen Bed, Non Smoking (with Sofabed) | Soundproofing, travel crib, free WiFi, bed sheets
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Spa
  • Air conditioning
  • Bar
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable/satellite channels
Wardrobe or closet
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable/satellite channels
Wardrobe or closet
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Shower Only)

Standard Apartment, Multiple Beds, Non Smoking (Shower Only) | Soundproofing, travel crib, free WiFi, bed sheets

Standard Apartment, Multiple Beds, Non Smoking (Shower Only)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bathtub and shower
Hair dryer
Private bathroom
Coffee/tea maker
Cable/satellite channels
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed) | Soundproofing, travel crib, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Coffee/tea maker
Cable/satellite channels
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Accessible bathroom

Comfort Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Soundproofing, travel crib, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable/satellite channels
Wardrobe or closet
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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  • Free WiFi
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 54 reviews
B&B Hotel Annecy Cran-Gevrier

About the neighborhood

Map
138 Rue Des Pâquerettes, Annecy, Haute-Savoie, 74960

What's nearby

  • Annecy Castle - 3 min drive - 1.7 miles
  • Centre Commercial Courier - 3 min drive - 1.5 miles
  • Palais de l Ile - 4 min drive - 1.9 miles
  • Notre-Dame-de-Liesse Church - 4 min drive - 1.9 miles
  • Amours Bridge - 5 min drive - 2.2 miles

Getting around

  • Annecy Station - 4 min drive
  • Chambery (CMF-Chambery - Savoie) - 26 min drive

Restaurants

  • ‪Jadelight Buffet - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Basilic & Co Annecy - ‬3 min drive
  • ‪Restaurant le Shiva - ‬3 min drive
  • ‪Class'Croute - ‬4 min drive

About this property

Sure Hotel by Best Western Annecy

Eco-certified hotel near Lake Annecy
At Sure Hotel by Best Western Annecy, you can look forward to a terrace, a coffee shop/cafe, and a playground. Take some time to relax at the onsite spa. Be sure to enjoy French cuisine at the on-site restaurant. In addition to an arcade/game room and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Smoke-free premises, luggage storage, and an elevator
Room features
All 63 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with premium channels
  • Travel cribs, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 5 to August 19:
  • Dining venue(s)
The following facilities are closed on Friday, Saturday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Annecy Best Hotel
Annecy Hotel
Best Annecy
Best Hotel Annecy
Hotel Annecy
Hotel Best Annecy
Best Hotel Annecy
Sure By Best Annecy Annecy
Sure Hotel by Best Western Annecy Hotel
Sure Hotel by Best Western Annecy Annecy
Sure Hotel by Best Western Annecy Hotel Annecy

Frequently asked questions

Is Sure Hotel by Best Western Annecy pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.

How much is parking at Sure Hotel by Best Western Annecy?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Annecy?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Annecy?

Check-out is at 11:00 AM.

Where is Sure Hotel by Best Western Annecy located?

Located in Cran-Gevrier, this spa hotel is 0.5 mi (0.9 km) from Thiou and 1.9 mi (3.1 km) from Lake Annecy. Centre Commercial Courier and Annecy Aventure are also within 2 mi (3 km). Annecy Station is 29 minutes by foot.

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Sure Hotel by Best Western Annecy Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 200 out of 637 reviews
Rating 8 - Good. 302 out of 637 reviews
Rating 6 - Okay. 98 out of 637 reviews
Rating 4 - Poor. 24 out of 637 reviews
Rating 2 - Terrible. 13 out of 637 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff was super helpful and kind. We would definitely consider staying here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Adel

Liked: Staff & service
It was located in good driving distance from tourist attractions
Stayed 1 night in Oct 2023

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Surprised nothing else around.
Stayed 3 nights in Oct 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Shame the restaurant wasn't open. It could have stayed this more clearly on the website
Stayed 1 night in Aug 2024

6/10 Okay

Huw

Liked: Cleanliness, staff & service, amenities
Nice hotel with very friendly and helpful staff but our family room was tiny with only a skylight as a window. Nowhere near enough cloths storage for a family so lived out of our suitcases for the week and even that was tricky to find room to store them.
Stayed 6 nights in Aug 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Dining options were limited. Room was very small.
Stayed 1 night in Jun 2023

6/10 Okay

Igor

Liked: Staff & service
AC wasn't working consistently by shutting off in the middle of the night and not resuming operation (may be broken thermostat); there was a particular smell in the area of main lobby; dining area wasn't very tidy. Otherwise, hotel was OK, staff friendly and helpful. We stayed one night only so there was no real opportunity for the hotel staff to rectify an issues...
Stayed 1 night in Jul 2024

2/10 Terrible

TERESA

Disliked: Cleanliness, amenities, property conditions & facilities
Very very small rooms!!!! Does Not meet design requirements!!!! Bathroom is all mold and No fan!!!!! NEVER, I can recommend for my family and friends!!!!!
Stayed 2 nights in Jun 2024

4/10 Poor

Kendra

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked a family room for two adults and two kids. The staff was friendly and helpful (our best highlight) but the property was old and run down, smelly and very hot. The room we were given had a skylight that did not open (no regular windows) and the AC was broken. It was 40 degrees Celsius and we asked for a new room. They gave us two rooms with a full size bed each because there were no other family rooms. The rooms were very very small and uncomfortable. Overpriced for the quality.
Stayed 1 night in Jul 2024

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war sehr sauber. Und das Frühstück war sehr reichhaltig. Es hat an nichts gefehlt.
Stayed 1 night in Jun 2025

10/10 Excellent

Elodie

Liked: Amenities
Personnel très agréable,chambre très propre et petit déjeuner excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correct

Nous sommes venu séjourner à Annecy pour le carnaval Vénitien, c'était parfait. Seul bémol c'est le service de location de vélos, malheureusement ils n'étaient pas chargés et nous n'avons pas pu en profiter pour nous rendre dans le centre ville.
Stayed 1 night in Mar 2025

8/10 Good

gilles

Liked: Cleanliness, staff & service, property conditions & facilities
loin du centre ville d'annecy
Stayed 1 night in Feb 2025

10/10 Excellent

Laurinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karoline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt og godt placeret

Mulighed for at lade bil.
Stayed 1 night in Jan 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anne Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour, très bien acceuilli, très bon petit déjeuner personnel competent
Stayed 3 nights in Nov 2024

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, room comfort
Un long week-end pour visiter Annecy surpris par l’emplacement de l’hôtel mais enchantés par l’accueil !! A féliciter surtout le petit déjeuner : jamais vu une telle variété une telle fraîcheur et une telle attention de la part du personnel !! Restaurant fermé mais un encas prévu! Hôtel tenu par des femmes ça se sent👏👏👏
Stayed 2 nights in Oct 2024

6/10 Okay

Justine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Manque de propreté

La chambre est salle, par terre de la poussière, le wc n’a certainement pas était beaucoup lavé depuis son installation. On peu même y voir de l’urine séchée sur le paquet. Le plafond de la salle de bain prend la moisissure. Je ne m’attendais pas ça en réservant surtout que le hall est plutôt beau et semble propre. Le seul point positif dans cet hôtel est la gentillesse des hôtesses.
Stayed 1 night in Oct 2024

10/10 Excellent

Felipe

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024