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Hotel Do Caracol

Property class: 4

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Photo gallery for Hotel Do Caracol

A pool area with a view of the sea, a small building, and a hill in the background. - Hotel Do Caracol (Angra do Heroismo)
A modern dining area with a table set for two, large windows offering a view of a coastal landscape, and a pendant light fixture above the table. - Hotel Do Caracol (Angra do Heroismo)
A coastal hotel with a large building, a swimming pool, and a view of the sea. - Hotel Do Caracol (Angra do Heroismo)
A spacious living room with a grand piano, comfortable seating, and a television. - Hotel Do Caracol (Angra do Heroismo)
An indoor swimming pool with a tiled wall, two lounge chairs with towels, and a central pillar. - Hotel Do Caracol (Angra do Heroismo)
You can look forward to a poolside bar, a terrace, and a garden at Hotel Do Caracol. With amenities like scuba diving and snorkeling, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna. The on-site Regional cuisine restaurant, Cozinha do Caracol, offers lunch and dinner. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Garden View

A hotel room with a bed, bedside tables, a desk, a chair, and a large window with curtains.

Double Room, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Sea View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view.

Double Room, Sea View

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds, Garden View

A hotel room with two beds, a desk, a chair, a window with curtains, and a view of the sea.

Junior Suite, 2 Twin Beds, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Sea View

A hotel room with two beds, a desk, a TV, and a view of the sea.

Family Suite, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Double Bed, Sea View

A modern hotel room with a large bed, a desk with a computer, a nightstand with a lamp, and a view of the sea.

Suite, 1 Double Bed, Sea View

  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Bed in dormitory CLASSIC GARDEN VIEW

  • Sleeps 1
  • Free WiFi

Bed in dormitory CLASSIC SEA VIEW

  • Sleeps 1
  • Free WiFi

DOUBLE GARDEN VIEW WITH BALCONY

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Angra do Heroismo, Hotel Do Caracol is in the business district and on the waterfront. Fortaleza de Sao Joao Batista and Palácio dos Capitães-Generais are local landmarks, and some of the area's activities can be experienced at Angra Harbor and Terceira Island Golf Club. Discover the area's water adventures with kayaking and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Angra do Heroismo travel guide
Map
Estrada Regional, 1, Silveira, Angra do Heroismo, 9700-193

What's nearby

  • Fortaleza de Sao Joao Batista
    17 min walk - 0.9 miles
  • Se Cathedral
    17 min walk - 0.9 miles
  • Municipal Gardens
    3 min drive - 1.5 miles
  • Angra Harbor
    3 min drive - 1.9 miles
  • Reserva Florestal de Recreio do Monte do Brasil
    3 min drive - 1.2 miles

Getting around

  • Angra do Heroismo (TER-Lajes Intl.)
    19 min drive

Restaurants

  • Restaurante Associação Agrícola Ilha Terceira
    3 min drive
  • Mercatto Di Osteria
    16 min walk
  • Beira Mar
    4 min drive
  • Coffee Cabana
    3 min drive
  • Cais de Angra
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar da Piscina
  • Bar Monte Brasil
  • Cozinha do Caracol

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Scuba diving
  • Snorkeling

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 5,813 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2006-04-01 00:00:00

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Do Caracol have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hotel Do Caracol pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Do Caracol?

Check-in start time: 4:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Do Caracol?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Do Caracol provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Do Caracol located?

This family-friendly Angra do Heroismo hotel is located on the waterfront, within 1 mi (2 km) of Se Cathedral, Municipal Gardens, and Palácio dos Capitães-Generais. Fortaleza de Sao Joao Batista and Igreja da Misericórdia are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Do Caracol Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 82 out of 198 reviews
Rating 8 - Good. 84 out of 198 reviews
Rating 6 - Okay. 23 out of 198 reviews
Rating 4 - Poor. 8 out of 198 reviews
Rating 2 - Terrible. 1 out of 198 reviews

Reviews

Verified review

10/10 Excellent

FLORENCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful area, great location.

Excellent location and great stay with excellent service!
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Robert Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to stay at this location again, it is absolutely beautiful !!!!!!
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Anna Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this hotel when we are on Terceira! The ocean views are breathtaking and the buffet breakfast is amazing.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Patrick

Disliked: Cleanliness
Beautiful location near the ocean !!
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views, design and decor. The breakfast and the staff were amazing
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, in a quiet area, but very easily walkable to the center if town, and all the activities. The staff was wonderful.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view, nice swimming pool
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit dated hotel, not enough loungers at pool. Great location and wonderful personnel.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room had fantastic view. Professional service.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ten minute walk into the town of Angra do Heroismo. Room comfortable and clean. Good breakfast included. Pool and beach swimming at the hotel. Good value. Would recommend staying here.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Joe & Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back after a week stay with my family and we would recommend this hotel. It was clean and had lots of parking nearby. The breakfast included was great (when we made it on time thanks to jet leg), but the bar lounge was awesome and I’ll be missing their “galao”. Indoor and outdoor pools were both great, and our suite was perfect for what we needed.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a privilege location. Close to the ocean WOW WOW! Rooms clean, comfortable and stylish with a contemporary decoration. The breakfast, worth it, abundant and delicious. I want to be back already! The front desk very friendly, professional and kind. Thank you for a great stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Joao Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views pool was great. Also close to natural swimming area. The patio on our room was a little rusty. Service was excellent and staff was very professional. Room was very clean
Stayed 1 night in Sep 2023
Verified review

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel in easy reach of Angra centre.

A pleasant hotel with helpful and responsive staff. Some things, like balcony furniture and aspects of the bathroom are showing signs of their age! Breakfast was good but not exceptional. Overall very satisfactory and good value.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
15 minute walk to town. Decent breakfast buffet, same every morning. Nice pool area and a spot to swim in the ocean too. We had a garden view room. Room was pleasant but the beds were very uncomfortable ( could be personal preference I suppose) Staff friendly and everyone spoke English
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel with beautiful views!

We loved staying here! The grounds are beautiful and our lofted room was spacious. Breakfast was plentiful and delicious! Would like to see more outlets in the room. Check in time is 4 pm, which is on the later side. We had two hours to kill, so We went to the bar to hang out. Bruno took good care of us!
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Anthony

Liked: Property conditions & facilities, room comfort
Great location, short(ish) walk to town, sea swimming area adjacent. Breakfast and evening buffet very good, pool great. Had to ask for room to be cleaned and items that should be there without question ie correct number of chairs & table on balcony. Good value but a little dated. Some staff excellent, others less so.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in 3 different properties during our trip, and while the property needs tic, the staff was amazing. We had a mishap with our inter island flight we were able to get in the night before, our room had the loft with 2 bedrooms and bathrooms and a great view. To top it off, bfast was included but we would miss it the day of our departure, but the arranged for us a lunch box which was a special gesture that most hotels don’t do! The property is a perfect location and has amazing potential with some renovations.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Kerry

The rooms could use some updating and the facade is rusting a badly needs painting. Breakfast was good and the dinner buffet was average (although there seemed to be no end to the waiters refilling our wine glasses). The swimming was very good, both the pool and the ocean. Free parking, which was good since it is a long walk to the down town. The staff at the desk were exceptional in every way.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Breakfast and the ocean view were excellent. The air conditioning did not work properly. Parking in the lower garage was a nightmare.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here and liked the layout of the room being a loft style with a bathroom on each level. The balcony was nice and had 3 chairs and a great view. The breakfast wasn't great. The coffee machine tastes like nescafe instant coffee. The breakfast options never change and while you can make a sandwich for breakfast there is no mayo. The pools looked nice and it's right by a beach.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
I must say we had an unfortunate check-in experience. We were only staying for 1 night. We arrived at 10am and were leaving around 5:30am the next morning. We had 1 free breakfast included with our stay, and because we were leaving the following day before the breakfast would even open, we asked if we could have breakfast on the day we arrived. We were told that that's "against the rules". After much arguing back and forth, they eventually let us have our breakfast. We had to insist to speak with a manager over what was clearly common sense. There was plenty of food left and the dining hall was not full of people. It was an unnecessary way to start off the stay. The hotel room itself was lovely, beautiful view, very comfortable beds, the sheets smelled amazing, clean & spacious bathroom, gorgeous pool. All of the other staff were incredibly friendly and they helped us call a taxi to the airport the next morning. They are able to store your luggage if you arrive before check-in, which we appreciated. Easy walking distance from town and a small grocery store right across the street. I would absolutely recommend this place to anyone, but I don't understand why they made such a fuss about the breakfast day.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
Beautiful pool with an incredible view, and easy access to the sea. The room was spacious and had strong AC. The restaurants were busy, but very good.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with very helpful staff. But the toilet in our room broke twice in two days, which was annoying.
Stayed 3 nights in May 2026