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Hotel Do Caracol

4.0 star property
Beach hotel with outdoor pool and family fun

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Photo gallery for Hotel Do Caracol

Indoor pool, outdoor pool, sun loungers
Rooftop terrace
Double Room, Sea View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Reception
40-inch LCD TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Sea View

Double Room, Sea View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Twin Beds, Garden View

Junior Suite, 2 Twin Beds, Garden View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 2 Twin Beds, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Partial Sea View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Twin Room, Partial Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Garden View

Double Room, Garden View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Twin Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Garden View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Twin Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Sea View

Suite, 1 Double Bed, Sea View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Double Bed, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Sea View

Family Suite, Sea View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 67 sq m
  • Sea view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite, 2 Twin Beds, Sea View

Terrace/patio

Suite, 2 Twin Beds, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Estrada Regional, 1, Silveira, Angra do Heroismo, 9700-193

What's nearby

  • Fortaleza de Sao Joao Batista - 17 min walk - 0.9 miles
  • Se Cathedral - 17 min walk - 0.9 miles
  • Municipal Gardens - 19 min walk - 1.0 mile
  • Angra Harbor - 3 min drive - 1.7 miles
  • Monte Brazil - 5 min drive - 1.7 miles

Getting around

  • Angra do Heroismo (TER-Lajes Intl.) - 19 min drive

Restaurants

  • ‪Q.B. - Food Court - ‬11 min walk
  • ‪Tasca das Tias - ‬2 min drive
  • ‪Copacabana - ‬19 min walk
  • ‪Mercatto di Osteria - ‬16 min walk
  • ‪Café Central - ‬20 min walk

About this property

Hotel Do Caracol

Upscale family-friendly hotel by the sea
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Hotel Do Caracol. This hotel is a great place to bask in the sun with scuba diving and snorkeling. Treat yourself to a massage at the onsite spa. The on-site Regional cuisine restaurant, Cozinha do Caracol, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and multilingual staff
  • Wedding services, luggage storage, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with bidets and shower/tub combinations
  • 40-inch LCD TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar da Piscina
  • Bar Monte Brasil
  • Cozinha do Caracol

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Scuba diving
  • Snorkeling

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 5,813 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 2006-04-01 00:00:00

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Caracol Angra Do Heroismo
Hotel Caracol
Hotel Caracol Angra Do Heroismo
Hotel Do Caracol Terceira/Angra Do Heroismo
Hotel Do Caracol Hotel
Hotel Do Caracol Angra do Heroismo
Hotel Do Caracol Hotel Angra do Heroismo

Frequently asked questions

Does Hotel Do Caracol have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hotel Do Caracol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Do Caracol?

Self parking is free at this property.

What time is check-in at Hotel Do Caracol?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Do Caracol?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Do Caracol provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Do Caracol located?

This family-friendly Angra do Heroismo hotel is located on the waterfront, within 1 mi (2 km) of Se Cathedral, Municipal Gardens, and Fortaleza de Sao Joao Batista. Angra Harbor and Reserva Florestal de Recreio do Monte do Brasil are also within 2 mi (3 km).

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Hotel Do Caracol Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 188 reviews
Rating 8 - Good. 81 out of 188 reviews
Rating 6 - Okay. 21 out of 188 reviews
Rating 4 - Poor. 8 out of 188 reviews
Rating 2 - Terrible. 0 out of 188 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the ocean great service super clean very friendly stuff. I really really recommend this hotel.
Stayed 10 nights in Dec 2024

10/10 Excellent

FLORENCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful area, great location.

Excellent location and great stay with excellent service!
Stayed 4 nights in Jul 2024

10/10 Excellent

Anna Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this hotel when we are on Terceira! The ocean views are breathtaking and the buffet breakfast is amazing.
Stayed 1 night in Jul 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views, design and decor. The breakfast and the staff were amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and spa facilities
Stayed 2 nights in May 2024

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view, nice swimming pool
Stayed 7 nights in Jul 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit dated hotel, not enough loungers at pool. Great location and wonderful personnel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a privilege location. Close to the ocean WOW WOW! Rooms clean, comfortable and stylish with a contemporary decoration. The breakfast, worth it, abundant and delicious. I want to be back already! The front desk very friendly, professional and kind. Thank you for a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, in a quiet area, but very easily walkable to the center if town, and all the activities. The staff was wonderful.
Stayed 2 nights in Oct 2023

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was also excellent this hotel was very good and quiet at night we had a very pleasant stay .obrigado.
Stayed 3 nights in May 2023

10/10 Excellent

Joe & Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back after a week stay with my family and we would recommend this hotel. It was clean and had lots of parking nearby. The breakfast included was great (when we made it on time thanks to jet leg), but the bar lounge was awesome and I’ll be missing their “galao”. Indoor and outdoor pools were both great, and our suite was perfect for what we needed.
Stayed 7 nights in Jul 2024

10/10 Excellent

Antonio E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place to stay with no problems.
Stayed 12 nights in Aug 2022

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location amazing. Bus out front and great walk to Angra. Breakfast great.
Stayed 7 nights in Jul 2022

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
15 minute walk to town. Decent breakfast buffet, same every morning. Nice pool area and a spot to swim in the ocean too. We had a garden view room. Room was pleasant but the beds were very uncomfortable ( could be personal preference I suppose) Staff friendly and everyone spoke English
Stayed 3 nights in Jul 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel with beautiful views!

We loved staying here! The grounds are beautiful and our lofted room was spacious. Breakfast was plentiful and delicious! Would like to see more outlets in the room. Check in time is 4 pm, which is on the later side. We had two hours to kill, so We went to the bar to hang out. Bruno took good care of us!
Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Liked: Property conditions & facilities, room comfort
Great location, short(ish) walk to town, sea swimming area adjacent. Breakfast and evening buffet very good, pool great. Had to ask for room to be cleaned and items that should be there without question ie correct number of chairs & table on balcony. Good value but a little dated. Some staff excellent, others less so.
Stayed 3 nights in Aug 2024

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel in easy reach of Angra centre.

A pleasant hotel with helpful and responsive staff. Some things, like balcony furniture and aspects of the bathroom are showing signs of their age! Breakfast was good but not exceptional. Overall very satisfactory and good value.
Stayed 3 nights in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Breakfast and the ocean view were excellent. The air conditioning did not work properly. Parking in the lower garage was a nightmare.
Stayed 4 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Tiago is a gem
Stayed 3 nights in Feb 2024

8/10 Good

Heidi

Liked: Staff & service, amenities, property conditions & facilities
Great value for a 2-person room with a view of the ocean and breakfast included! If you like to walk, this property is very walkable to town and restaurants, etc. The staff was very helpful when asked. No toiletries beyond soap in the bathroom. Great views from the bar and from the pool deck.
Stayed 9 nights in Oct 2022

10/10 Excellent

Kerry

The rooms could use some updating and the facade is rusting a badly needs painting. Breakfast was good and the dinner buffet was average (although there seemed to be no end to the waiters refilling our wine glasses). The swimming was very good, both the pool and the ocean. Free parking, which was good since it is a long walk to the down town. The staff at the desk were exceptional in every way.
Stayed 4 nights in Sep 2023

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water of the indoor pool is cold
Stayed 4 nights in Nov 2023

6/10 Okay

Stacey

Disliked: Staff & service
Apathetic and sometimes rude staff, outdated facility…but truly beautiful location! Take the good with the bad on this one folks
Stayed 1 night in Jul 2023

8/10 Good

Elia

Liked: Cleanliness, staff & service
Needs updates
Stayed 2 nights in Sep 2022

6/10 Okay

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

AC lacking, overall good

AC in the room does not reach the top floor, makes it much hotter than it is downstairs. This wouldn’t be an issue if we were on the first floor because the ambient heating from the sun wouldn’t be so bad. The view was amazing though.
Stayed 1 night in Jul 2022