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Sure Hotel by Best Western Angouleme

Property class: 3

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Photo gallery for Sure Hotel by Best Western Angouleme

A hotel room with a bed, a desk, a chair, and a TV. - Sure Hotel by Best Western Angouleme (Angouleme)
A breakfast buffet with various food items, including fruits, cheeses, and spreads. - Sure Hotel by Best Western Angouleme (Angouleme)
An outdoor patio area with tables and chairs, a covered seating area, and a view of the interior through glass doors. - Sure Hotel by Best Western Angouleme (Angouleme)
A modern lobby with a reception desk, seating area, and large windows offering a view of the outdoors. - Sure Hotel by Best Western Angouleme (Angouleme)
A conference room with a long table, chairs, a whiteboard, and a projector screen. - Sure Hotel by Best Western Angouleme (Angouleme)
A terrace, a coffee shop/cafe, and a playground are just a few of the amenities provided at Sure Hotel by Best Western Angouleme. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

A hotel room with a bed, a chair, a window with yellow curtains, and a wall-mounted TV.

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, bedside lamps, a flat-screen TV, a chair, and a window with a view.

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with a bed, a television mounted on the wall, and a door leading to another room.

Standard Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

A hotel room with a bed, a television mounted on the wall, and a door leading to another room.

Standard Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, a television mounted on the wall, and a door leading to another room.

Superior Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE SUPERIOR KING BED

  • Sleeps 4

DOUBLE NON SMOKING

  • Sleeps 4

View all photos for 1 Double Bed Non-Smoking Standard Room Courtesy Tray Separate Water Closet

A hotel room with a bed, a bedside table, a lamp, a window, and a view of trees.

1 Double Bed Non-Smoking Standard Room Courtesy Tray Separate Water Closet

  • 5 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Angoulême, Sure Hotel by Best Western Angouleme is in the city center and on the waterfront. Ramparts of Angoulême and Château d'Angoulême are local landmarks, and some of the area's attractions include Le Hall Black - Bowling d'Angoulême and Nautilis. Spend some time exploring the area's activities, including golfing. Visit our Angoulême travel guide
Map
2, Rue Du Gond, Angouleme, Charente, 16000

What's nearby

  • FRAC Poitou-Charentes
    9 min walk - 0.5 miles
  • Ramparts of Angoulême
    15 min walk - 0.8 miles
  • The Comics Museum
    18 min walk - 1.0 mile
  • Château d'Angoulême
    3 min drive - 0.9 miles
  • Angouleme Cathedral
    3 min drive - 1.1 miles

Getting around

  • Angoulême Station
    12 min walk

Restaurants

  • Le Chat Noir
    18 min walk
  • Angolo d'Italia
    18 min walk
  • Le Comptoire De Brice
    17 min walk
  • La Braise
    18 min walk
  • Quai N°8
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM and 7:00 PM - 8:00 PM

Contactless check-in available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Saturday - Sunday (7:30 AM - 9:00 PM)

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in January.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Sure Hotel by Best Western Angouleme pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Angouleme?

Check-in is from 2:00 PM–9:00 PM, and from 7:00 PM–8:00 PM.

What time is check-out at Sure Hotel by Best Western Angouleme?

Check-out is at 11 AM.

Where is Sure Hotel by Best Western Angouleme located?

Located in the heart of Angoulême, this hotel is within 1 mi (2 km) of FRAC Poitou-Charentes, The Comics Museum, and Ramparts of Angoulême. Central Market Hall and Angouleme Paper Museum are also within 1 mi (2 km). Angoulême Station is 12 minutes by foot.

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Reviews

Sure Hotel by Best Western Angouleme Reviews

8.0

Very Good

8.8

Cleanliness

7.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 125 out of 404 reviews
Rating 8 - Good. 179 out of 404 reviews
Rating 6 - Okay. 65 out of 404 reviews
Rating 4 - Poor. 23 out of 404 reviews
Rating 2 - Terrible. 12 out of 404 reviews

Reviews

Verified review

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, nice room (a bit noisy from neighbours though), excellent breakfast. The proximity to the Charante river was amazing, but the area was also a bit rough. I also very kind support from the lady in the reception when I had an accident. So all-in-all a great place to stay!
Stayed 1 night in May 2026
Verified review

8/10 Good

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very nice and helpful. Facilities were as advertised. Also, they were very kind to hold a large amount of our luggage for 6 hours after checkout to accommodate our travel plans.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lynne

Everything was excellent
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Verified traveler

One night to put up with it.

Not too bad but the car park is in a poor state and up the street from the hotel entrance .. which is not great when it is raining and you have to drag your luggage along uneven pavements and over bumps and potholes all while getting soaking wet.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Good luck

Totally disorganised. The hotel's pleasant enough, but it's a lottery whether or not you get the room you booked, or any room! Don't seem to have any booking process..
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

GREG

Liked: Cleanliness, staff & service, room comfort
The hotel was okay only. The bedding was comfortable and clean. Overall my room was clean however there was mold on the bottom of the shower curtain. The hot water in both sink and shower got to only the cool side of warm. The booking included parking however the hotel parking lot cannot accommodate more than a few cars and the streets nearby are very crowded. Front desk staff was very friendly. Would not be my first choice in the area.
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

Ingrid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not pleasant at all!!!
Stayed 3 nights in Aug 2022
Verified review

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Property conditions & facilities

Poor first impressions matter

Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other guest had been provided with. The experience was unwelcoming and disconcerting and gave a poor impression of what by the following morning had been an ok experience.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

FLORENCE

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
chambre propre, juste abattant des toilettes cassé. Le personnel est sympathique Petit déjeuner très bien.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jean François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel agréable et personnel très sympathique. La situation est curieuse au premier abord, mais pas très loin du centre et facile pour sortir d’Angoulême. Parking présent, peut être un peu juste si on arrive tard. Petits déjeuners très corrects Possible de revenir
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très propre personnel à l’écoute
Stayed 1 night in May 2026
Verified review

8/10 Good

Patrick

Liked: Staff & service
Bon rapport qualité prix
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

jean

Disliked: Property conditions & facilities
Chambres pas insonorisé, wifi non fonctionnel,matelas pas au niveau (extrêmement souple). Bref encore trop cher/prestations .
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Nicolas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Salle de sport avec des équipements en panne et très peu entrenue. Matelas non changés depuis 1980. Pas de parking attitré à l'hôtel.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel d aspect rustique. Personnel gentil. Hotel propre. Matelas d un moelleux désagréable, s enfonce de la moitié de son épaisseur. Le réseau wifi n est pas terrible et le reseau ne passe pas bien.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Willy

Liked: Staff & service
Disliked: Property conditions & facilities
Petit parking, matelas a changé, choix petit déjeuner simple, alentours peu attractif et peu de choix restaurants, accueil très chaleureux sympa souriant, douche spacieuse propre nickel
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Gregory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La Wi-Fi ne fonctionnait pas dans la chambre. Il fallait sortir dans le couloir pour avoir une connexion. De plus, sur le site, il était indiqué que Canal+ était disponible, mais une fois arrivé à l’hôtel, la chaîne ne fonctionnait pas.donc decu de mon séjour
Stayed 1 night in Mar 2026
Verified review

8/10 Good

JOSEPH

Liked: Cleanliness, property conditions & facilities
Salle de sport...Pas vue ? Petit déjeuner...Moyen...et le Samedi... Pas de Pains...les Croissants ils étaient Crus et BLANC... PAS TOUJOURS COMPLET... POUR LE PRIX...DOMMAGE... MAIS LA DAME DE LA SEMAINE...QUI ET LA POUR LE SERVICE...TRES SYMPATHIQUE....
Stayed 7 nights in Mar 2026
Verified review

2/10 Terrible

Aline

Liked: Cleanliness
Disliked: Staff & service
Pas d'insonorisation
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, amenities
La taille de la chambre, la propreté et la salle de sport
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

edhem

Liked: Staff & service
Disliked: Amenities
Emplacement tres nul. Pas de parking. Pas de veilleur le soir. Quartier assez moche et pas tres bien fréquenté
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Très belles prestations
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

DENIS

Disliked: Property conditions & facilities
Literie et matelas des lits. Insonorisation des chambres et de l'hôtel en général. Le petit-déjeuner sous forme de buffet pourrait améliorer et plus copieux (plats chauds par exemple).
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

antoine

Disliked: Amenities
Chambre un peu vieillotte, beaucoup de nuisances sonore
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

PATRICK

Disliked: Cleanliness, amenities, property conditions & facilities
Pas d’accueil, la chambre ressemblait plus à un réfrigérateur qu’à une chambre. Chauffage bridé. Payer pour cette chambre n’est pas justifié et qu’expédia la propose est pire encore !!!!
Stayed 1 night in Dec 2025