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Sure Hotel by Best Western Angouleme

3.0 star property
Riverwalk hotel with a fitness center and a coffee shop

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Photo gallery for Sure Hotel by Best Western Angouleme

Desk, laptop workspace, blackout drapes, soundproofing
Front of property
Children's play area - outdoor
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Desk, laptop workspace, blackout drapes, soundproofing

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 3 Twin Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Portable fan
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
2, Rue Du Gond, Angouleme, Charente, 16000

What's nearby

  • FRAC Poitou-Charentes - 9 min walk - 0.5 miles
  • The Comics Museum - 15 min walk - 0.8 miles
  • Angouleme Paper Museum - 18 min walk - 1.0 mile
  • Château d'Angoulême - 19 min walk - 1.0 mile
  • Angouleme Cathedral - 20 min walk - 1.1 miles

Getting around

  • Angoulême Station - 12 min walk
  • Merignac Airport (BOD) - 84 min drive

Restaurants

  • ‪Domino's Angoulême - ‬5 min walk
  • ‪River - ‬16 min walk
  • ‪Les Saveurs de l'Inde - ‬13 min walk
  • ‪Speed Burger Angoulême - ‬13 min walk
  • ‪Le Rancho - ‬12 min walk

About this property

Sure Hotel by Best Western Angouleme

Hotel on the waterfront
A terrace, a coffee shop/cafe, and a playground are just a few of the amenities provided at Sure Hotel by Best Western Angouleme. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Free newspapers, a banquet hall, and an elevator
Room features
All guestrooms at Sure Hotel by Best Western Angouleme include perks such as laptop-friendly workspaces, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with rainfall showers and tubs or showers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:30 AM to 10:00 AM on weekends; EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM and 7:00 PM - 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (2:00 PM - 9:00 PM) and Saturday - Sunday (5:00 PM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed in January.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Angoulême
Balladins Angoulême Angouleme
Balladins Angoulême Hotel
Balladins Angoulême Hotel Angouleme
Hôtel Saint Antoine Angouleme
Hôtel Saint Antoine
Saint Antoine Angouleme
Hôtel Saint Antoine
Sure By Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel
Sure Hotel by Best Western Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel Angouleme

Frequently asked questions

Is Sure Hotel by Best Western Angouleme pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much is parking at Sure Hotel by Best Western Angouleme?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Angouleme?

Check-in is from 2:00 PM–9:00 PM, and from 7:00 PM–8:00 PM.

What time is check-out at Sure Hotel by Best Western Angouleme?

Check-out is at 11 AM.

Where is Sure Hotel by Best Western Angouleme located?

Located in the heart of Angoulême, this hotel is within 1 mi (2 km) of FRAC Poitou-Charentes, The Comics Museum, and Ramparts of Angoulême. Central Market Hall and Angouleme Paper Museum are also within 1 mi (2 km). Angoulême Station is 12 minutes by foot.

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Sure Hotel by Best Western Angouleme Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 112 out of 352 reviews
Rating 8 - Good. 164 out of 352 reviews
Rating 6 - Okay. 54 out of 352 reviews
Rating 4 - Poor. 16 out of 352 reviews
Rating 2 - Terrible. 6 out of 352 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10

Totally disorganised. The hotel's pleasant enough, but it's a lottery whether or not you get the room you booked, or any room! Don't seem to have any booking process..
Stayed 2 nights in Sep 2022

6/10

The hotel was okay only. The bedding was comfortable and clean. Overall my room was clean however there was mold on the bottom of the shower curtain. The hot water in both sink and shower got to only the cool side of warm. The booking included parking however the hotel parking lot cannot accommodate more than a few cars and the streets nearby are very crowded. Front desk staff was very friendly. Would not be my first choice in the area.
Stayed 1 night in Jan 2023

2/10

Not pleasant at all!!!
Stayed 3 nights in Aug 2022

6/10

Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other guest had been provided with. The experience was unwelcoming and disconcerting and gave a poor impression of what by the following morning had been an ok experience.
Stayed 1 night in Jun 2024

8/10

Accueil excellent, propreté impeccable, seul soucis, le bruit du rond point et les matelas vraiment trop mous. Cordialement
Stayed 1 night in Mar 2025

6/10

Stayed 1 night in Feb 2025

8/10

Un hotel en rénovation qui est tres bien an niveau des chambres rénovées ! Tout y est pour un séjour vraiment très confortable ! A mon avis le petit déjeuner devrait etre un peu amélioré en élargissant le choix...tres pauvre par rapport a,la qualité de l hôtel
Stayed 1 night in Feb 2025

4/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Jan 2025

6/10

Stayed 1 night in Jan 2025

4/10

Tres froid dans l'hotel
Stayed 1 night in Jan 2025

4/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Dec 2024

2/10

WC en panne Puanteur de la salle de bain Plancher glacial
Stayed 1 night in Dec 2024

6/10

Stayed 1 night in Dec 2024

6/10

Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Dec 2024

8/10

Très bonne prestation avec possibilité de manger dans la chambre j'apprécie, manque un peu de place pour travailler un bureau ou tablette un peu plus large, rénovation bien, j'ai payé plus chèr que la dernière fois pour une chambre similaire pas de prestations autres..
Stayed 1 night in Dec 2024

2/10

Le chauffage est bloqué pour cause de certification ecoLabet et la température est très basse. Il fait très froid au dessous des19 et malgré le signalement on ne m’a pas proposé une couverture supplémentaire
Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Nov 2024

4/10

Stayed 1 night in Nov 2024

8/10

Stayed 1 night in Nov 2024

8/10

Hôtel hors d'âge. Pas de restaurant mais des bocaux. Chauffage des années 80 type grille pain. Tres bruyant le matin. Donc vraiment pas top!
Stayed 1 night in Nov 2024

6/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Oct 2024