SureStay Plus Hotel by Best Western AC LUXE Angeles City

3.5 star property
Hotel with free parking, 6-minute walk to Walking Street

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Photo gallery for SureStay Plus Hotel by Best Western AC LUXE Angeles City

Restaurant
Lobby
Lobby
Deluxe Room, 1 King Bed, Non Smoking (Shower Only) | Minibar, in-room safe, desk, laptop workspace
View from room
The SureStay Plus Hotel by Best Western AC LUXE is in vibrant Balibago, where Angeles City's nightlife thrives. Guests enjoy meals at the on-site restaurant, drinks at the bar, and in-room WiFi. Past visitors consistently praise the attentive, helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
TV
Private bathroom
Rainfall showerhead
Bidet
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
TV
Private bathroom
Rainfall showerhead
Bidet
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking(Shower Only)

  • Sleeps 2

Superior Room, 1 Queen Bed, Non Smoking(Shower Only)

  • Sleeps 2

About the neighborhood

Map
8-3 Surla St, Angeles City, 2009

What's nearby

  • Casino Filipino - 3 min walk - 0.2 miles
  • Walking Street - 5 min walk - 0.3 miles
  • SM City Clark - 9 min walk - 0.5 miles
  • Clark Freeport Zone - 9 min walk - 0.5 miles
  • Nepo Mall - 4 min drive - 2.4 miles

Getting around

  • Clark Intl. Airport (CRK) - 21 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tequila Reef Cantina - ‬4 min walk
  • ‪Dainty Asian Cuisine - ‬3 min walk
  • ‪Al Bahr Al Ahmar Restaurant - ‬6 min walk
  • ‪A. C. Rumpa - ‬2 min walk

About this property

SureStay Plus Hotel by Best Western AC LUXE Angeles City

Hotel near Walking Street
Near SM City Clark, SureStay Plus Hotel by Best Western AC LUXE Angeles City provides a coffee shop/cafe, an outdoor entertainment area, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a restaurant.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and outdoor furniture
  • A 24-hour front desk, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 56 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: PHP 300 for adults and PHP 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PHP 20.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately PHP 300 for adults and PHP 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

SureStay Plus Hotel by Best Western AC LUXE Angeles City Hotel

Frequently asked questions

Does SureStay Plus Hotel by Best Western AC LUXE Angeles City have a pool?

Yes, this property has an outdoor pool.

Is SureStay Plus Hotel by Best Western AC LUXE Angeles City pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

Check-out is at noon.

Where is SureStay Plus Hotel by Best Western AC LUXE Angeles City located?

Located in Balibago, this hotel is within a 10-minute walk of Casino Filipino and Walking Street. Clark Freeport Zone and SM City Clark are also within 15 minutes.

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SureStay Plus Hotel by Best Western AC LUXE Angeles City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 123 reviews
Rating 8 - Good. 38 out of 123 reviews
Rating 6 - Okay. 16 out of 123 reviews
Rating 4 - Poor. 2 out of 123 reviews
Rating 2 - Terrible. 4 out of 123 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay
Stayed 14 nights in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy GRAB location. Close to good food and shopping. Nice local atmosphere.
Stayed 2 nights in Sep 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
The place is nice for a short trip.
Stayed 2 nights in May 2024

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Angeles

Clean hotel. Good location to walking street and food.
Stayed 5 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Good breakfast at a good price. Close to walking street without the noise/traffic.
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Quiet and comfortable. Very friendly and professional staff. The pool was a nice feature.
Stayed 2 nights in May 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SureStay is totally awesome. The staff is friendly and courteous. The property is well maintained. Would highly recommend SureStay.
Stayed 10 nights in Feb 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest staff ever!!!!. Thanks
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the upgrade,the staff was so friendly and helpful,and loved the food from your restaurant,I will definitely be back thanks again.
Stayed 1 night in Jun 2022

8/10 Good

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying in this hotel! So much so that we were so close to extending another night. The staff were friendly, always ready to help and the room was flawless. Love the bed and pillows! And the little Covid amenity kit that had (face mask, alcohol spray, wipes) They even had slippers ! Highly recommended. Will definitely stay again!
Stayed 1 night in Jul 2022

10/10 Excellent

GENE

Liked: Cleanliness, staff & service, property conditions & facilities
Property was okay!! The WiFi very slow. Okay location.
Stayed 3 nights in Jan 2023

2/10 Terrible

jonatan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

The walls are soo thin you can sing along with the karaoke all night. During day there is drilling at the pool so you can't use the facilities not the room (since it's too loud). The aircons leak water. The toilet is made out of glas with a sensor so you don't get privacy and you wake up your partner. Also they don't accept amex.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
I would like to say that the staff was the friendliest of the hotels that i have stayed in the entire country. The hotel was undergoing some improvements that made rating it any higher a bit improbable. I think a higher rating scale would improve the ratings by me. At any rate my overall rating would be about 4.3 or 4.4.
Stayed 3 nights in Nov 2023

10/10 Excellent

Joycelyn Esther

Liked: Amenities, property conditions & facilities
Near red light district, limited parking. All else are good.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay clean rooms and friendly staff.
Stayed 4 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for the front desk, they did not inform me that I had a delivery which was important so not good or professional to note and remember things to pass on
Stayed 5 nights in Jan 2025

10/10 Excellent

HISASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
滞在中に友人が急病を発症した際に、緊急病院まで迅速に送迎してくれるなど、スタッフがとてもフレンドリー。
Stayed 6 nights in Dec 2024

6/10 Okay

Evelyn

Door lock broken even fixed but still the same.
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and very friendly.
Stayed 1 night in Nov 2024

8/10 Good

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient close by.
Stayed 4 nights in Oct 2024

2/10 Terrible

DIOMEDES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is 40dollars a day with broken elevator
Stayed 6 nights in Jul 2024

8/10 Good

KAZUKI

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
部屋はとても清潔。スタッフも良い対応で気持ちよく過ごせる。 難点は、週末はホテル近くのレストランのコンサートが夜通しうるさいこと、フロアによっては深夜から朝にかけて水が弱くなり、トイレやシャワーが使えないことがあったこと。 価格を考えると全体的には良い宿です。
Stayed 3 nights in Jul 2024

6/10 Okay

kim

위치가 너무 외각이라 걸어다니기에 힘들더라구요. 침대 밑에 도마뱀이 살아요~
Stayed 4 nights in Jul 2024

10/10 Excellent

Benedicta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 4 nights in Apr 2024