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SureStay Plus Hotel by Best Western AC LUXE Angeles City

3.5 star property
Travelers can relax by the pool or walk just steps to experience the excitement of Walking Street in this convenient Angeles City location.

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Photo gallery for SureStay Plus Hotel by Best Western AC LUXE Angeles City

Lobby - SureStay Plus Hotel by Best Western AC LUXE Angeles City (Angeles City)
Outdoor pool - SureStay Plus Hotel by Best Western AC LUXE Angeles City (Angeles City)
Deluxe Room, 1 King Bed, Non Smoking (Shower Only) | Minibar, in-room safe, desk, laptop workspace - SureStay Plus Hotel by Best Western AC LUXE Angeles City (Angeles City)
Interior - SureStay Plus Hotel by Best Western AC LUXE Angeles City (Angeles City)
Restaurant - SureStay Plus Hotel by Best Western AC LUXE Angeles City (Angeles City)
The SureStay Plus Hotel by Best Western AC LUXE is in vibrant Balibago, where Angeles City's nightlife thrives. Guests enjoy meals at the on-site restaurant, drinks at the bar, and in-room WiFi. Past visitors consistently praise the attentive, helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

Deluxe Room, 1 King Bed, Non Smoking (Shower Only) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Shower Only)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

Superior Room, 1 Queen Bed, Non Smoking (Shower Only) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking (Shower Only)

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking(Shower Only)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking(Shower Only)

  • Sleeps 2

View all photos for Superior Room, 1 Queen Bed, Non Smoking(Shower Only)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking(Shower Only)

  • Sleeps 2

About the neighborhood

Balibago, a neighborhood in Angeles City, is home to SureStay Plus Hotel by Best Western AC LUXE Angeles City. Travelers who have shopping on the agenda can visit Walking Street and SM City Clark. Satusuku Surf and Nayong Pilipino are also worth visiting. Visit our Angeles City travel guide
Map
8-3 Surla St, Angeles City, 2009

What's nearby

  • Philippines casino theme. Aces in poker game, cards and chips on red table with national flag background. Gambling and betting.
    Casino Filipino
    5 min walk - 0.3 miles
  • Clark Freeport Zone
    Clark Freeport Zone
    11 min walk - 0.6 miles
  • Walking Street
    5 min walk - 0.3 miles
  • Bayanihan Park
    9 min walk - 0.5 miles
  • SM City Clark
    11 min walk - 0.6 miles

Getting around

  • Clark Intl. Airport (CRK)
    24 min drive

Restaurants

  • Starbucks
    4 min walk
  • Tequila Reef Cantina
    5 min walk
  • Jollibee
    5 min walk
  • Royal Indian Curry House
    6 min walk
  • Wild orchid resort
    3 min walk

About this property

SureStay Plus Hotel by Best Western AC LUXE Angeles City

Hotel near Walking Street
Near SM City Clark, SureStay Plus Hotel by Best Western AC LUXE Angeles City provides a coffee shop/cafe, an outdoor entertainment area, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a restaurant.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and smoke-free premises
  • A front-desk safe, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 56 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: PHP 300 for adults and PHP 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PHP 300 for adults and PHP 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

SureStay Plus Hotel by Best Western AC LUXE Angeles City Hotel

Frequently asked questions

Does SureStay Plus Hotel by Best Western AC LUXE Angeles City have a pool?

Yes, this property has an outdoor pool.

Is SureStay Plus Hotel by Best Western AC LUXE Angeles City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western AC LUXE Angeles City?

Check-out is at noon.

Where is SureStay Plus Hotel by Best Western AC LUXE Angeles City located?

Located in Balibago, this hotel is within a 10-minute walk of Casino Filipino and Walking Street. Bayanihan Park and Stotsenberg Park are also within 10 minutes.

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Reviews

SureStay Plus Hotel by Best Western AC LUXE Angeles City Reviews

8.8

Excellent

9.2

Cleanliness

7.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 78 out of 147 reviews
Rating 8 - Good. 46 out of 147 reviews
Rating 6 - Okay. 17 out of 147 reviews
Rating 4 - Poor. 2 out of 147 reviews
Rating 2 - Terrible. 4 out of 147 reviews

Reviews

Verified

8/10 Good

Nitalyn

Liked: Cleanliness, property conditions & facilities
The staff was very helpful and accommodating. The room was clean.
Stayed 1 night in Jan 2026
Verified

8/10 Good

PAULITA

Liked: Cleanliness
Wonderful staff, average room size, good to stay for 1 night.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay
Stayed 14 nights in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, awesome staff!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sergiel

Liked: Cleanliness, staff & service, amenities
Very easy check in and the room was great value for the quality and service. Lots of shops and places to eat close by and easy to get to SM Clark or the airport.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay clean rooms and friendly staff.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy GRAB location. Close to good food and shopping. Nice local atmosphere.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and very friendly.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip to Angeles

Clean hotel. Good location to walking street and food.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Benedicta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay in spacious, modern and clean rooms. Comfortable bed, good shower and decent wifi. The gem of the stay was the staff, always friendly and helpful even going out of their way to help with a few things I needed to do.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Good breakfast at a good price. Close to walking street without the noise/traffic.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest staff ever!!!!. Thanks
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
The room was modern and clean. Check in was efficient. The hotel decided to conduct a new years eve party near the pool which faces all the rooms and subjected every guest to music at levels that exceeded the television volumes (and we were on the 4th floor). This was not noted at booking or conveyed the 2 weeks prior to check in, only during the check in procedure. During check out (after room inspection), there was an attempt to get me to sign an additional form consenting to additional chargebacks. I declined and there was some reservation on the part of the front desk personnel but I exited without further drama. Decent hotel, but issues with policies.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the entire staff to be really nice. Particularly I want to thank Eds, Lorna, Kris, and Sandra for being so helpful during my stay. I would definately stay there again. :)
Stayed 17 nights in Aug 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one.

Was a great stay Rio and Ed where very helpful. The room was clean. Parking was a bit problematic as they are limited. Hotel is right infront of the road so not much parking spot. But overall it was a pleasant stay.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that the Wifi did not drop out, the cleaners would video tape themselves cleaning the rooms which is good for security purposes. the indoor pool looked very nice. My only concern which is in no way a fault on the Hotels end was that the street locals would try petty theft tactics
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Vellie

Liked: Cleanliness, staff & service, amenities
It is roomy and well laid out but the lights and air conditioning units were not working well. Superior services of the staff to name a few: Roze, Sandra, Mike, Eds, Lorna and Joel. The breakfast food is so greasy but the attendant is quick and respectful.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff so friendly and they know me by name. If I needed anything they were there. They kept my room clean, fresh towels. I will come here again. The prices was good when I booked the room. If any of my friends decide to come to the Philippines In Angeles city I definitely will recommend this hotel to them. Also I think every staff member should be rewarded from morning to evening shifts. If any person that stayed here and gave a bad review they’re are lying!! Once again this place is awesome!!!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities
I would like to say that the staff was the friendliest of the hotels that i have stayed in the entire country. The hotel was undergoing some improvements that made rating it any higher a bit improbable. I think a higher rating scale would improve the ratings by me. At any rate my overall rating would be about 4.3 or 4.4.
Stayed 3 nights in Nov 2023
Verified

4/10 Poor

Bruce

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Be very wary here. Great staff, lots of problems

The staff are amazing and wonderful! We ultimately were in a room that was very comfortable. Here are the issues with this place: 1)Our first room had no hot water; 2) Many of the alternative rooms smelled like raw sewage on a rainy night. You MUST check your room before agreeing to stay; 3) Very weird checkout experience. I advised the front desk that I accidentally dropped a glass of water. I cleaned up the mess, but thought they should know a glass needed to be replaced (as a courtesy). The front desk response was that i needed to pay 200 pesos ($4 US) before I could leave to replace the 40 cent glass. In years of extensive travel I have never been at a hotel so weird and petty. I advise considering other options in Angeles before choosing this hotel.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Phillip

Liked: Cleanliness
Good affordable property
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Almera

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and the room was very clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anthony

Great staff, clean space
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient. Staff was extremely helpful.
Stayed 3 nights in Nov 2025