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Novotel Andorra

4.0 star property
Family-friendly hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Novotel Andorra

Sauna, hot tub, Turkish bath
Miscellaneous
Breakfast served
Equipment storage
Sauna, hot tub, Turkish bath
Novotel Andorra, near Placa del Poble with the Pyrenees as a backdrop, is perfect for families. Start your day with breakfast at La Brasserie, then choose between shopping, visiting the Perfume Museum, or relaxing in the indoor pool and spa.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Bar
  • Pool
  • Pet friendly
  • Parking available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Double Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Superior Double Room, 1 Double Bed with Sofa bed | Down comforters, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(54 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Down duvet
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Map
Carrer Prat de la Creu, 14, Andorra la Vella, AD500

What's nearby

  • Andorra Massage - 3 min walk - 0.2 miles
  • Pyrenees Andorra Shopping Centre - 3 min walk - 0.2 miles
  • Placa del Poble - 6 min walk - 0.4 miles
  • Casa de la Vall - 8 min walk - 0.4 miles
  • Caldea Spa - 13 min walk - 0.7 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • ‪Kram - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Diamant Andorra - ‬3 min walk
  • ‪L'Orri - ‬3 min walk
  • ‪El Refugi Alpí - ‬3 min walk

About this property

Novotel Andorra

Upscale family-friendly hotel near Pyrenees Andorra Shopping Centre
Located close to Placa del Poble and Perfume Museum, Novotel Andorra provides a terrace, a coffee shop/cafe, and a playground. Take some time to relax at the onsite spa. The on-site restaurant, La Brasserie, serves breakfast. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • Free newspapers, a vending machine, and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
Room features
All 102 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (EUR 26 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar-Cafeteria
  • EL GRILL
  • EL JARDI
  • La Brasserie

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,327 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 22 to April 25:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to a spa and additional amenities at a nearby hotel.

We should mention

Pool access available from 10:00 AM to 1:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Andorra Novotel
Novotel Andorra
Novotel Hotel Andorra
Novotel Andorra Hotel Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra La Vella
Novotel Andorra Hotel
Novotel Andorra Andorra la Vella
Novotel Andorra Hotel Andorra la Vella

Frequently asked questions

Does Novotel Andorra have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–1:30 PM. The pool is closed seasonally each year from April 22 to April 25.

Is Novotel Andorra pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 17 per pet, per day. Service animals are exempt from fees.

How much is parking at Novotel Andorra?

Self parking is available for EUR 26 per night.

What time is check-in at Novotel Andorra?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Novotel Andorra?

Check-out is at noon.

Where is Novotel Andorra located?

Located in the center of Andorra la Vella, this family-friendly hotel is within a 10-minute walk of Pyrenees Andorra Shopping Centre, Placa del Poble, and Perfume Museum. Vallnord Ski Area is 10.2 mi (16.4 km) away.

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Reviews

Novotel Andorra Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.4

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 309 out of 775 reviews
Rating 8 - Good. 335 out of 775 reviews
Rating 6 - Okay. 91 out of 775 reviews
Rating 4 - Poor. 27 out of 775 reviews
Rating 2 - Terrible. 13 out of 775 reviews

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice hotel - they should advertise more clearly how to find their parking garage. Otherwise, it was a good visit and the hotel is in a nice location.
Stayed 1 night in Jun 2024

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A day in Andorra.

We had a nice stay in Novotel. It’s easy walking distance to the centre. Room was comfortable with a good shower. Buffet dinner and breakfast was nice. Only negative was that the car parking is very expensive . We are travelling around the world and have never pid so much for parking.
Stayed 2 nights in Jul 2023

6/10 Okay

Tanya

Liked: Amenities
Older property and did not consider this a 4 star hotel. Breakfast was nice however coffee was awful.
Stayed 2 nights in Nov 2023

4/10 Poor

abdulwahab

Disliked: Staff & service, property conditions & facilities
Unhelpfull staff , bed is uncomfortable
Stayed 1 night in Oct 2025

8/10 Good

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El parking es de pago, hay otras opiniones cerca del hotel que pueden resultar un poco más económicas sacando un bono para tres días. Está bien para familias, puesto que tiene zona de juegos y piscina cubierta.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien
Stayed 1 night in Aug 2025

6/10 Okay

Mario

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel de 4 estrellas que parecen 3. Es bastante justo, antiguo y habitaciones pequeñas y estrechas. En nuestro caso habitación doble superior muy pequeña y estrecha. Suelos de moqueta por todos lados y bastante desgastado. Bufet desayuno muy justo y poca variedad. Lo mejor la ubicación.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fab breakfast, good hotel
Stayed 4 nights in Aug 2025

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, amenities
Tiene buena ubicación y eso lo hace atractivo. Pero en mi opinión es un hotel que se ha quedado antiguo. El baño de la habitación parece de un hospital. Y la comodidad de su cama es media. En general está bien pero lo tienen que actualizar porque se ha quedado viejuno.
Stayed 2 nights in Jul 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Preis-Leistungs-Verhältnis. Reichhaltiges Frühstücksbuffett.
Stayed 3 nights in Jul 2025

10/10 Excellent

Irati

Liked: Cleanliness, staff & service, property conditions & facilities

Muy buena ubicación

El hotel está muy bien ubicado, el personal es amable y el desayuno está bueno y hay mucha variedad. Las habitaciones son algo antiguas pero son amplias.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 3 nights in Jul 2025

6/10 Okay

Jimena Fernandez

Liked: Cleanliness, staff & service
Es muy viejo ya, hace falta actualizarlo
Stayed 1 night in Jul 2025

8/10 Good

Murielle

Liked: Cleanliness, property conditions & facilities
Hotel relativement bien situé dans la ville ; buffet de petit déjeuner complet ; parking de l'hotel complet à notre arrivée, sous la pluie, ce qui a compliqué quelque peu notre organisation, mais heureusement un parking public (payant) est disponible à quelques mètres
Stayed 1 night in Jul 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Personnel très accueillant, bonne situation dans la ville.
Stayed 2 nights in Jul 2025

10/10 Excellent

Junior bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resumido en una palabra excelente

Excelente ubicación,excelente trato, tanto en recepción como sobretodo la chica del buffet desayuno es bastante amable. El servicio de habitaciones en cuanto a limpieza es muy bueno te dejan todo lo necesario para aguantar unos días. Lo único lo de la piscina y chikipark que está enfrente pero bueno el resto compensa. Desde luego algún día si esque vuelvo intentaré volver a este hotel. Creo que no deberían dejar tantas toallas ni almohadas es un desperdicio para la hora de limpiar o lavar. Muchas gracias. Si el precio del buffet almuerzo tarde sería más asequible nos hubiéramos animado pero se nos iba de precio. "Vistas desde el hotel"
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Ok but not coming back

Terrible perfume in the reception, gives you an instant headache. Old but ok room. Clean! Swimming pool in the adjacent hotel, not the one we stayed in - a definite minus. On the plus side, breakfast was nice, especially the Spanish specialities.
Stayed 1 night in Jul 2025

6/10 Okay

Gemma

Liked: Cleanliness, room comfort

Todo bien pero tuvimos problema con el agua

El principal problema es que en la habitacion por la mañana no había agua. Muy poca presión
Stayed 2 nights in Jun 2025

8/10 Good

Juan José

Liked: Cleanliness, staff & service
En lineas generales bien
Stayed 1 night in Jun 2025

8/10 Good

hsuan

Liked: Staff & service, amenities
Bit oldfashioned but nice hotel. Frontoffice very helpful girl. Good breakfast and great pool. Only downside was the heat in the room. Airconditioning was broken and when you left the window open the river kept you awake....
Stayed 2 nights in Apr 2025

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo per famiglie, ottima posizione centrale.
Stayed 2 nights in Apr 2025

6/10 Okay

Yan

La ubicación
Stayed 2 nights in Apr 2025

6/10 Okay

Fadila

Liked: Cleanliness
Nous sommes un peu déçu parce que pendant notre séjour le spa , piscine et salle de sport était en maintenance
Stayed 1 night in Apr 2025

10/10 Excellent

Herica

Perfeito, a piscina aquecida é um grande diferencial.
Stayed 4 nights in Apr 2025

10/10 Excellent

Begoña

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con todas las comodidades para una estancia en Andorra.
Stayed 1 night in Apr 2025

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