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Hotel Zenit Diplomatic

4.0 star property
Hotel with a seasonal outdoor pool, near Caldea Spa

Choose dates to view prices

Photo gallery for Hotel Zenit Diplomatic

Front of property
Hair dryer, towels
Outdoor pool
Reception
Minibar, in-room safe, cribs/infant beds, rollaway beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room

Minibar, in-room safe, cribs/infant beds, rollaway beds

Triple Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Minibar
Satellite channels
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Sofa Bed

View all photos for Double Room

Minibar, in-room safe, cribs/infant beds, rollaway beds

Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hair dryer
Minibar
Satellite channels
In-room safe
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hair dryer
Minibar
Satellite channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

Comfort Family Room

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hair dryer
Minibar
Satellite channels
In-room safe
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, cribs/infant beds, rollaway beds

Double Room Single Use

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hair dryer
Minibar
Satellite channels
In-room safe
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room (2 adults and 1 child)

Minibar, in-room safe, cribs/infant beds, rollaway beds

Triple Room (2 adults and 1 child)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hair dryer
Minibar
Satellite channels
In-room safe
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Avinguda de Tarragona, s/n, Andorra la Vella, AD500

What's nearby

  • Andorra Massage - 3 min walk - 0.2 miles
  • Pyrenees Andorra Shopping Centre - 6 min walk - 0.4 miles
  • Placa del Poble - 8 min walk - 0.4 miles
  • Casa de la Vall - 9 min walk - 0.5 miles
  • Caldea Spa - 13 min walk - 0.7 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 37 min drive
  • Barcelona El Prat Airport (BCN) - 165 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Diamant Andorra - ‬17 min walk
  • ‪L'Orri - ‬20 min walk
  • ‪Lizarran Andorra - ‬15 min walk

About this property

Hotel Zenit Diplomatic

Upscale hotel near Caldea Spa
Located close to Pyrenees Andorra Shopping Centre, Hotel Zenit Diplomatic provides a terrace, a coffee shop/cafe, and laundry facilities. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Continental breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An elevator, a TV in the lobby, and luggage storage
  • Free newspapers, multilingual staff, and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All 85 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Flat-screen TVs with satellite channels
  • Heating and phones

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 18 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,690 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 4.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Covered self parking fee: EUR 18 per night
  • Crib (infant bed) fee: EUR 4.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Zenit Diplomatic
Hotel Zenit Diplomatic Andorra La Vella
Zenit Diplomatic
Zenit Diplomatic Andorra La Vella
Hotel Zenit Diplomatic Hotel
Hotel Zenit Diplomatic Andorra la Vella
Hotel Zenit Diplomatic Hotel Andorra la Vella

Frequently asked questions

Does Hotel Zenit Diplomatic have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Hotel Zenit Diplomatic pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Zenit Diplomatic?

Self parking is available for EUR 18 per night. Limited spots are available.

What time is check-in at Hotel Zenit Diplomatic?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Zenit Diplomatic?

Check-out is at noon.

Where is Hotel Zenit Diplomatic located?

Situated in Andorra la Vella, this hotel is within 1 mi (2 km) of Fountain Circuit 1 Trail, Caldea Spa, and Pyrenees Andorra Shopping Centre. Illa Carlemany Shopping Center and Perfume Museum are also within 15 minutes.

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Hotel Zenit Diplomatic Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 117 out of 524 reviews
Rating 8 - Good. 183 out of 524 reviews
Rating 6 - Okay. 116 out of 524 reviews
Rating 4 - Poor. 67 out of 524 reviews
Rating 2 - Terrible. 41 out of 524 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

Good
Stayed 1 night in May 2025

10/10

Overall the hotel is nice, affordable, and a decent breakfast! Definitely would stay here again
Stayed 1 night in Sep 2024

4/10

maybe 2-star hotel, VERY tight parking, bulb missing in the room, cannot control room temperature, very hot
Stayed 2 nights in May 2025

10/10

Overall everything was fine
Stayed 2 nights in Oct 2024

10/10

Great for an overnight stay. Secure underground parking for our motorcycle. The meal deal breakfast and dinner buffets were an absolute bargain.
Stayed 1 night in May 2024

4/10

Too much noise from other guests in the corridors as people running , knocking on the door etc..
Stayed 1 night in Dec 2024

10/10

Simplement convenable
Stayed 1 night in Aug 2024

8/10

Nice hotel, perfect accomodation. Electric vehicle charge only with the domestic AC cable
Stayed 1 night in Jan 2024

10/10

Good
Stayed 1 night in Nov 2023

10/10

There is a expensive charge for parking. But all rest is very good.
Stayed 2 nights in Nov 2023

6/10

Advertised as a 4 star hotel and I suppose it was in the 70's and 80's. Nowadays, it's a bit tired and in need of a refurbishment. Having said that, the staff are wonderful and the hotel is clean. Our room had workable air conditioning. The hotel advertises EV Charging but, in reality it's a few 13 amp sockets and the loan of a granny charger. However, I can't complain as the charging was free. There are two garage floors and most bays didn't have power so EV drivers may find it difficult to park near a power socket. If you like shopping, the hotel is ideally situated very close to the main shopping area. There's also a hiking path just behind. In my view, the staff were the stars at this hotel. I'd go back just for that reason.
Stayed 2 nights in Aug 2024

6/10

It was really central and easy to walk everywhere. The bed was comfortable. Took my first shower with no shower gel, the bottle attached in the bathroom was completely empty. Used my own hair shampoo as a shower gel. Reception apologized and asked the cleaner to fill it up. Following day and after cleaner already cleaned my room in the morning, while I was away, I came back to change clothing around 13:30 and the cleaning supervisor without knocking the door entered my room! Again reception apologized. The hotel needs and update and definitely doesn’t feel that this is a 4 star hotel. The reception staff spoke English and were polite.
Stayed 2 nights in Jun 2024

8/10

El hotel está viejete, el personal es amable y está a 10 min andando del centro
Stayed 3 nights in Apr 2025

8/10

Muy buena atención
Stayed 1 night in Apr 2025

8/10

très bien
Stayed 1 night in Apr 2025

10/10

Excelente atención del personal y excelente limpieza, muy buena ubicación
Stayed 3 nights in Mar 2025

2/10

A pessima nota desta minha avaliação para este hotel, se dá por um funcionário que desonra a elegância e o bom trato a um hóspede! Grosseiro no café da manhã, ríspido e mal humorado, foi capaz de me criticar por um croissant envolto em guardanapo, perguntando-me com atrevimento se eu não tinha visto o cartaz na parede … eu voltei, li e deixei o alimento, regras são regras!!! No outro dia, correu ao me ver, e avisou ao recepcionista que ficasse de olho por que eu era brasileiro … onde estamos? É pra onde a humanidade quer ir? Enfim, zero … atrevido insolente deselegante grosseiro preconceituoso e etc
Stayed 2 nights in Mar 2025

2/10

Stayed 1 night in Feb 2025

6/10

Teníamos media pensión incluida pero me han dicho en el hotel que no incluían las bebidas. La habitación era una doble donde habían metido una cama más, no era triple. Y los colchones te inclinaban hacia un lado. El menú de cena muy normal y lo mejor el desayuno, abundante y variado. El personal amable.
Stayed 1 night in Feb 2025

6/10

Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

6/10

Un hotel simple, no parece de 4 estrellas. La cena recalentada y poca variedad. Personal agradable. Limpieza correcta.
Stayed 1 night in Nov 2024

4/10

Para empezar he de decir que los empleados muy bien en general, pero al llegar a la habitación vimos que la pared estaba como arreglada con aguaplast los agujeros, y lo habían dejado así, la pared era verde y el aguaplast es blanca, imaginaros el cuadro. Nos pusieron una cama supletoria que era para el peque que más que cama era un cama elástica, rebotabas lo más grande. La habitación no la habían barrido bien y debajo de la cama había suciedad. El pomo de la puerta por dentro al salir nos lo quedamos en la mano. Estábamos en un 3ro y ascensor por lo que sea no lo podíamos llamar porque no funcionaba el botón. La tarjeta la teníamos que poner 4 o 5 veces para entrar en la habitación porque nunca funcionaba a la primera. La cama era muy incómoda, cada vez que se giraba mi marido rebotaba yo. En fin, para ser 4 estrellas no vale la pena, la verdad. No lo recomiendo para nada
Stayed 1 night in Jan 2025