Does Hotel Andorra Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 10:00 AM–1:30 PM. The pool is closed seasonally each year from April 22 to April 25.

Is Hotel Andorra Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Andorra Palace?

Self parking is available for EUR 26 per night.

What time is check-in at Hotel Andorra Palace?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Where is Hotel Andorra Palace located?

Located in Avenida Meritxell, this family-friendly Andorra la Vella hotel is within a 15-minute walk of Pyrenees Andorra Shopping Centre and Caldea Spa. Illa Carlemany Shopping Center and Parc Central are also within 10 minutes.

10/10 Excellent

Hirokazu

Aug 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient location for tourists and the staff is friendly.

Stayed 6 nights in Aug 2025

10/10 Excellent

Frank

Aug 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Surprisingly quiet during the night despite location near city centre.

Stayed 10 nights in Aug 2025

10/10 Excellent

Eduardo

Jun 24, 2025

Liked: Amenities

Great location and facilities

Stayed 2 nights in Jun 2025

10/10 Excellent

debbie

Jun 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Jun 13, 2025

Liked: Cleanliness

Nothing to dislike! Good location near shops and just a half mile walk from the main bus station.

Stayed 2 nights in Jun 2025

10/10 Excellent

Eyal

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, super nice staff. A bit older accommodations.

Stayed 1 night in Apr 2025

10/10 Excellent

Russell

Jul 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

8/10 Good

Daniel

Aug 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Only negative I can say is being a solo traveler I would have preferred one large bed over two small ones. Also the bed was not comfortable at all! I didn’t sleep well as the mattress was too thin and I had to change positions all night as the mattress would hurt my back.

Stayed 3 nights in Aug 2025

10/10 Excellent

Andy

Dec 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find with access to the Spa and Buffet of other hotels, great access to the city centre.

Stayed 3 nights in Dec 2024

8/10 Good

hissan

May 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good

Stayed 1 night in May 2025

10/10 Excellent

Johan

Jun 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2025

10/10 Excellent

Amanda

Apr 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter break in Andorra

We enjoyed our stay at Andorra Palace Hotel. Our room was cleaned every day - there were always fresh towels and soaps - excellent cleaning. Andorra Palace Hotel is well situated: close to all shops and restaurants, close to Parc Central and bus stops. The buffet breakfast is very good and there is plenty of choice of foods for everyone. We enjoyed using the Wellness facilities and had a swim/jacuzzi and steam room sessions daily. We also enjoyed having the Buffet evening meal (£19.90 per person) each evening. It is expensive to eat out at restaurants in Andorra so the buffet meal was a bargain! Would recommend this hotel

Stayed 5 nights in Apr 2025

4/10 Poor

ITZHAK ZAHI

May 14, 2025

Disliked: Property conditions & facilities, room comfort

Disappointing stay – only good thing is the locati

The room looked very old, with uncomfortable pillows and mattress. There were no power outlets near the bed, which made things very inconvenient. Street noise was loud, and it was hard to sleep. No real facilities – even the gym opens only at 10am. Overall, the hotel feels outdated and poorly maintained. Only the location is worth mentioning.

Stayed 7 nights in May 2025

8/10 Good

Antonio

Jul 12, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and excellent location. Spa is good and staff helpful.

Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveler

Feb 20, 2025

Liked: Staff & service

Disliked: Room comfort

Can be better

The room is boiling hot at all times, the central heating cannot be turned off. The staff were kind to explain the situation and helpful with our queries.

Stayed 4 nights in Feb 2025

8/10 Good

Marc

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

8/10 Good

Salvador

Jan 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

D

Jul 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay in Andorra la Vella

Great value option right in the heart of Andorra la Vella. It's worth adding the breakfast Buffet which is served over at the adjoining Mercure Hotel. There is also a gym and pool with jacuzzi and sauna that can be used there also.

Stayed 1 night in Jul 2023

10/10 Excellent

Trevor

Feb 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money and excellent facilities

Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base.

Stayed 4 nights in Feb 2024

8/10 Good

Anthony

Aug 8, 2024

Liked: Cleanliness, staff & service, room comfort

OK for Basic Travel

Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.

Stayed 1 night in Aug 2024

10/10 Excellent

Brittany

Aug 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

The hotel is decent and worth the money paid. It was located in a good spot downtown, a close walk to shopping and food. The Mercure hotel behind it is connected and offers the amenities like pool and gym (and access to parking). The room itself was quite spacious but the beds and pillows were a bit old, and the AC wasn’t consistent, which made nights unforseeable. The staff was pleasant but they let us know they couldn’t clean the room after 2 pm; we waited an hour for a toilet paper refill. Rooms were quiet. Overall, a nice place downtown on a budget.

Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Aug 7, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Extremely old hotel without any comfort

The hotel is absolutely ancient. The carpet was filthy and the bed was really old with squeaky springs. It's embarrassing they won't put any effort to refurbish the rooms. Only plus side is the location and breakfast.

Stayed 1 night in Aug 2023

8/10 Good

Christopher

Sep 23, 2022

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

A good value choice.

As many reviews have said; it's really rather dated. However, we found it to be a clean and economical choice. The reception staff were all really nice. Special mention of Gloria who was a ray of sunshine. Water was always hot and the air-con worked well. Rooms seemed reasonably well sound isolated. Location is excellent - half-way between the shopping intense area and the old town.

Stayed 6 nights in Sep 2022

8/10 Good

martin

Oct 15, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel is located on a very busy street. But it’s convenient to shopping. It’s part of a 2-3 hotel complex. Trying to figure out where to park was difficult. No parking at the hotel. They have a few parking spots in a near by garage for a fee. When we arrived they were full.

Stayed 2 nights in Sep 2022

6/10 Okay

Elisabeth

Feb 27, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Too much noise

If you have trouble sleeping due to noise, this hotel is not the right choice. Our first room faced the street, and we were aware that the hotel was located in the city center, meaning there would be street noise. However, the air in our room was so bad that we had to open the window, but the noise was so loud that it was impossible to sleep. Eventually, late at night, when the street became quieter, we managed to get some rest. Additionally, the beds were incredibly poor—they creaked, and the mattress was simply uncomfortable. The next day, we requested a new room, and the staff kindly moved us to a room away from the street. This helped with the traffic noise, but now there was a constant noise from the ventilation system and water pipes. It was very easy to hear when toilets were flushed in other rooms. The bed in this room was a double bed, and it was so worn out that we rolled toward the middle. Once again, we requested a new room, which we received, but we were informed that it would be the last time. The beds in the new room were better since they were single beds and did not creak, but the noise from the ventilation and water pipes remained. The staff was friendly and helpful, but due to the condition of the hotel and the noise, we would never choose to stay here again.

Stayed 6 nights in Feb 2025

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