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Casa Serras Andorra

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Photo gallery for Casa Serras Andorra

A spacious living area with a sofa set, a dining table, and a coffee table. - Casa Serras Andorra (Andorra la Vella)
A hotel lobby with a bar, seating area, and a view of the city. - Casa Serras Andorra (Andorra la Vella)
A sauna with wooden benches and a glass partition. - Casa Serras Andorra (Andorra la Vella)
A buffet setup with various food items, including meats, cheeses, and fruits, in a well-lit kitchen area with modern appliances and a large plant. - Casa Serras Andorra (Andorra la Vella)
A hotel room with a large bed, a small desk, a chair, and a sofa. - Casa Serras Andorra (Andorra la Vella)
Luxury
5.0 star property
9.4

Exceptional

Valley retreat in Andorra

Sunlight streams through the spa's panoramic windows, showcasing stunning valley views. In the shopping district, the restaurant serves abundant, tastefully prepared meals that impress. Guests retreat to spacious, quiet rooms while attentive 24-hour staff anticipate every need.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, Corner

A hotel room with a large bed, a small desk, a chair, and a sofa.

Junior Suite, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a large bed, a headboard with lights, a view of mountains through the window, and a checkered floor.

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Grand Deluxe)

A hotel room with a bed, a sofa, a nightstand, and a painting on the wall.

Family Room (Grand Deluxe)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a bunk bed.

Family Room

  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite

A hotel room with a large bed, a sofa, a desk, and a window with curtains.

Family Suite

  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room (Grand)

A hotel room with a large bed, a sofa, a desk, and a window with curtains.

Deluxe Room (Grand)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room (Grand | Meritxell)

A hotel room with a bed, a sofa, a coffee table, a nightstand, a lamp, and a painting on the wall.

Deluxe Room (Grand | Meritxell)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Cinema)

A modern hotel room with a large window, a mirror, a desk, and a chair.

Junior Suite (Cinema)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a bunk bed.

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a window with curtains, and a bunk bed.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Located in Andorra la Vella, Casa Serras Andorra is in the city center. Church of Saint Stephen and Casa de la Vall are local landmarks, and some of the area's activities can be experienced at Caldea Spa and Fountain Circuit 2 Trail. Traveling with kids? Consider Escaldes-Engordany Arts Centre (CAEE) and Golf Vall d'Ordino. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling. Visit our Andorra la Vella travel guide
Map
Avinguda Meritxell, 23, Andorra la Vella, AD500

What's nearby

  • A mountainous landscape with a modern building complex and a train track.
    Pyrenees Andorra Shopping Centre
    1 min walk - 0.1 miles
  • A historic church with a bell tower, surrounded by lush greenery and a mountainous backdrop.
    Church of Saint Stephen
    3 min walk - 0.2 miles
  • A stone building with a statue of a man and a woman.
    Casa de la Vall
    6 min walk - 0.4 miles
  • Placa del Poble
    5 min walk - 0.3 miles
  • Caldea Spa
    14 min walk - 0.8 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station
    59 min drive
  • La Seu d'Urgell (LEU)
    50 min drive

Restaurants

  • Coffee To Be Co.Be)
    7 min walk
  • L'Orri
    6 min walk
  • Buffet El Grill
    1 min walk
  • Pitaya Thaï Street Food
    8 min walk
  • McDonald's
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Covered, secured self parking on site (EUR 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Free children's club
  • Full-service spa
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 60 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Casa Serras Andorra pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 60 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Casa Serras Andorra?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Serras Andorra?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Casa Serras Andorra located?

This family-friendly hotel is located in the city center, within 1 mi (2 km) of Pyrenees Andorra Shopping Centre and Caldea Spa. Church of Saint Stephen and Placa del Poble are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Serras Andorra Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 17 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very neat hotel that well located at the city center. Very convenient to get around. The staff are very friendly.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, helpful, inviting
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night this past weekend. Staff was super friendly. The hotel has only been there for about 7 months. Very updated. Very good gym. Rooms are very modern and clean. There is a dry sauna, hot tub and cold plunge in the spa which are excellent. Food was very good at breakfast. The hotel is right in the heart of the city surrounded by lots of shopping and restaurants. Will definitely be back.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
No air condition in the room only calefacytion. Spoke with from desk they told me a story how the goverment did not permit the cold A/C during winter. But in the hotels common areas like hallways, lobby and restaurants the cold A/C was working. Room was burning we turn off the heat and oppen the windows two day without sleep because the noice in the street. No solution provided like a fan. Go to this hotel in the summer if you want A/C
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena estancia y el personal muy agradable.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Es muy justo
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Situación inmejorable y el personal muy amable y detallista. Al hotel le falta un poco de rodaje, solo llevan un mes abiertos. Recomendable
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Mar 2026