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Hotel Bergidyll - Riders Haven

2.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Hotel Bergidyll - Riders Haven

Exterior
Living area
Restaurant
Superior Triple Room | 1 bedroom, free WiFi, bed sheets
Exterior

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room with shared Bathroom

Double Room with shared Bathroom | 1 bedroom, free WiFi, bed sheets

Double Room with shared Bathroom

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Separate bedroom
Daily housekeeping
Wardrobe or closet
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Double Room, Large Double)

Superior Double Room (Double Room, Large Double) | 1 bedroom, free WiFi, bed sheets

Superior Double Room (Double Room, Large Double)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, free WiFi, bed sheets

Basic Single Room

Highlights

Heating
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 11 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(9 reviews)

Highlights

Heating
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, free WiFi, bed sheets

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
39 Gotthardstrasse, Andermatt, UR, 6490

What's nearby

  • Gütsch - 1 min walk - 0.0 miles
  • Basecamp Andermatt - 6 min walk - 0.4 miles
  • Naetschen Ski Lift - 6 min walk - 0.4 miles
  • Gemsstock Cable Car - 6 min walk - 0.4 miles
  • Devil's Bridge - 20 min walk - 1.1 miles

Getting around

  • Andermatt Station - 4 min walk

Restaurants

  • ‪Sports BAR - ‬7 min walk
  • ‪Biselli - ‬11 min walk
  • ‪Spun Restaurant - ‬10 min walk
  • ‪The Restaurant at The Chedi - ‬2 min walk
  • ‪The Club House - ‬17 min walk

About this property

Hotel Bergidyll - Riders Haven

Property highlights
At Hotel Bergidyll - Riders Haven, you can look forward to a terrace, shopping on site, and a fireplace in the lobby. Hit the slopes at this hotel offering downhill skiing, cross-country skiing, and ski storage. Enjoy onsite activities like snowboarding and snowshoeing. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a restaurant.
You'll also find perks like:
  • Express check-out, express check-in, and multilingual staff
  • Luggage storage, a TV in the lobby, and smoke-free premises
Room features
All guestrooms at Hotel Bergidyll - Riders Haven have amenities such as free WiFi.
Other conveniences in all rooms include:
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Afrikaans, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Shopping
  • Ski storage
  • Snowboarding
  • Snowshoeing
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's MEWS mobile app before check-in

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Bergidyll Riders Haven
Hotel Bergidyll - Riders Haven Self Check-In Hotel Hotel
Hotel Bergidyll - Riders Haven Self Check-In Hotel Andermatt

Frequently asked questions

Is Hotel Bergidyll - Riders Haven pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Bergidyll - Riders Haven?

Limited spots are available.

What time is check-in at Hotel Bergidyll - Riders Haven?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Bergidyll - Riders Haven?

Check-out is at 11:00 AM.

Where is Hotel Bergidyll - Riders Haven located?

Conveniently located near the ski slopes, this Andermatt hotel is within a 10-minute walk of Gütsch, Passstraße Slope, and Pendelbahn Andermatt-Gurschen. Talabfahrt Gurschen - Andermatt and Gemsstock Cable Car are also within 10 minutes. Andermatt Station is only a 4-minute walk.

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Hotel Bergidyll - Riders Haven Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 58 out of 132 reviews
Rating 8 - Good. 46 out of 132 reviews
Rating 6 - Okay. 22 out of 132 reviews
Rating 4 - Poor. 4 out of 132 reviews
Rating 2 - Terrible. 2 out of 132 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean tidy and very comfortable rooms. Nothing to complain about at all - really good value.
Stayed 1 night in May 2025

10/10 Excellent

swati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant at the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, convenient hotel close to lifts and train station. Good breakfast and dinner as well.
Stayed 6 nights in Feb 2025

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
☺️
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were fantastic. Looking forward to staying here again soon.
Stayed 5 nights in Feb 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable bed and bedding. Great stay!
Stayed 3 nights in Mar 2025

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Staff & service
There is no hotel staff, only the bartender and wait staff of the restaurant. We never received unique door codes to access our rooms. The restaurant and bar pipe in aggressively terrible covers of popular songs 24/7. Worst hotel breakfast in a month in Europe! Only place I was asked for a tip in that same month.
Stayed 2 nights in Jul 2025

4/10 Poor

Ambar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The location is fantastic, and the room size is decent, but there is no staff member to help check in, no elevators to help move luggage, no coffee or hot pot in the room. Would not recommend this hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Amenities
Plusses close to railway station and Co op Breakfast ok though self serve coffee machine needed Minusses no human reception so you need data on your phone to get in with key code No lift, no air con, no kettle Bathroom -Across the hall Noisy as everyone goes past room to go upstairs or down (room12) Restaurant wasn't open Expensive
Stayed 3 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfect hotel built for a skier who spends most of their time on the slopes or in apres ski. Simple and efficient lodging.
Stayed 3 nights in Feb 2025

10/10 Excellent

RONALD

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bar and restaurant great location
Stayed 1 night in Aug 2024

6/10 Okay

Rosemary

Liked: Cleanliness
Disliked: Staff & service
Advertising said it came with breakfast but was informed on our morning departure that it did not apply during shoulder season.
Stayed 1 night in May 2025

8/10 Good

Kalya

Liked: Cleanliness, property conditions & facilities
Location is very good. Close to mountains, so it is good for hiker. 15 minutes walk to Devil's bridge and Schollenen Gorge. The hotel is 5 minute walk to Andermatt railway station. There are 2 supermarkets near the hotel: Coop and Avec. The room is clean and enough for 3-4 people. From our room we can view the snowy mountain. The heater of the room is strong. The check-in is online check-in. At main entrance, you need to enter the 6 digit access code + room number and rotate clockwise the cylinder tube under the keypad. Access code and room number given by the hotel. Example 123456+001 for open main entrance and 123456 for open the bedroom.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice hotel, unfortunately no staff available at the moment we arrived. We got support through whatsapp but does not provides the same level of satisfaction.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful hotel. Staff was very friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Arash

Perfect spot to stay in Andermatt

Amazing staff, very friendly and clean
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations! Staff was friendly and it was close to the train and town!
Stayed 2 nights in Apr 2024

6/10 Okay

Jesper

Liked: Property conditions & facilities, room comfort

Good location, small improvement recommended.

Our stay at Bergidyll was truly good. The hotel is conveniently located within walking distance of the Gütsch Express, which provides easy access to the mountain. The staff was remarkably friendly and helpful, and our spacious room comfortably accommodated the three of us. One suggestion for improvement: adding a kettle for morning coffee or tea would be a welcome amenity, particularly given the premium rate of nearly £400 per night. Please note that parking is limited, with options available in front of or behind the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent old Andermatt property with a storied past. The team works hard to make your stay enjoyable. Breakfast is not substantial, but an excellent way to start. Lunch and dinner options are excellent on site as are their local recommendations, all walking distance. Ski lift a 4-5 minute walk. Rooms are small and this is a village Inn so temper your expectations and you will have an amazing time! When we come back to Andermatt, we we stay here for sure!
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Andermatt gandola and the food is top notch. Right next to the alps and people are super friendly. Breakfast is very tasty and the property looks renovated.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel. Rooms very basic but clean and comfortable. Staff very friendly and helpful.. Food good too
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stayed. Room and toilet was clean and tidy.
Stayed 1 night in Sep 2024

8/10 Good

Xumin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, very near train station, easily walkable. Room is very small, needs to share bathroom with the other room.
Stayed 1 night in Aug 2024