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Alpenhotel Schlüssel

Property class: 3

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Photo gallery for Alpenhotel Schlüssel

A snow-covered mountain village with buildings and a river. - Alpenhotel Schlüssel (Andermatt)
A modern dining area with wooden beams, a large window, and a mountain view. - Alpenhotel Schlüssel (Andermatt)
A reception desk with a wooden finish, a glass partition, and a poster of a mountain landscape. - Alpenhotel Schlüssel (Andermatt)
A modern kitchen with wooden beams, a bar area with stools, and a large TV. - Alpenhotel Schlüssel (Andermatt)
A hotel room with a large mirror, a bed, a desk, and a wardrobe. - Alpenhotel Schlüssel (Andermatt)
You can look forward to a free breakfast buffet, an adjacent golf course, and a terrace at Alpenhotel Schlüssel. Hit the slopes at this hotel offering cross-country skiing, a ski shuttle, and ski passes. Enjoy onsite activities like rock climbing, snowboarding, and hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and designer stores on site.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Double Room

A hotel room with a wooden desk, a black chair, a sofa, a TV mounted on the wall, and a large window with curtains.

Comfort Double Room

8.4 out of 10
Very good
(7 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Triple Room

A hotel room with a wooden desk, a black chair, a sofa, a TV mounted on the wall, and a large window with curtains.

Comfort Triple Room

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Andermatt, Alpenhotel Schlüssel is in a rural area and next to a golf course. Gütsch and Talabfahrt Gurschen - Andermatt are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Basecamp Andermatt and Sedrun Salins Gondola Lift. Looking to enjoy an event or a game while in town? See what's happening at Ice Hockey Arena Valascia or Gottardo Arena. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with mountain climbing and hiking/biking trails. Visit our Andermatt travel guide
Map
Gotthardstrasse 30, Andermatt, 6490

What's nearby

  • A traditional wooden building with balconies adorned with red flowers and a Swiss flag.
    Gütsch
    1 min walk - 0.0 miles
  • A snow-covered mountain range with ski slopes and a clear blue sky.
    Gemsstock Cable Car
    8 min walk - 0.5 miles
  • Andermatt Museum
    5 min walk - 0.3 miles
  • Basecamp Andermatt
    8 min walk - 0.5 miles
  • Naetschen Ski Lift
    8 min walk - 0.5 miles

Getting around

  • Andermatt Station
    5 min walk

Restaurants

  • Spun Restaurant
    11 min walk
  • Spycher
    2 min walk
  • The Bar at The Chedi
    5 min walk
  • Nooba
    12 min walk
  • Restaurant Mätteli

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Cross-country skiing
  • Designer stores
  • Golf driving range
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Ski passes
  • Ski storage
  • Snowboarding

Family friendly

  • Children's games
  • High chair

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 7 and May 19.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Alpenhotel Schlüssel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Alpenhotel Schlüssel?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Alpenhotel Schlüssel?

Check-out is at 10:30 AM.

Where is Alpenhotel Schlüssel located?

Located near the slopes, this Andermatt hotel is in the mountains and within a 10-minute walk of Gütsch, Talabfahrt Gurschen - Andermatt, and Pendelbahn Andermatt-Gurschen. Passstraße Slope and Gemsstock Cable Car are also within 10 minutes. Andermatt Station is only a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alpenhotel Schlüssel Reviews

9.6

Exceptional

9.6

Cleanliness

8.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 31 reviews
Rating 8 - Good. 7 out of 31 reviews
Rating 6 - Okay. 0 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

Reviews

Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
This little hotel is in the heart of Andermatt. Very close to everything, groceries, restaurants, ski lift and train station.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and always available. The rooms are modern, very clean, and spacious compared to most European properties I’ve stayed in. The location is ideal as the hotel is situated at the midpoint between the two lifts in town. I highly recommend this hotel.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietor was friendly, humerus, and helpful. Very clean property right downtown Andermatt. Would highly recommend.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, easy to find, centrally located, nice deck area, the bus stops very close to the hotel and the owner was very nice and takes time to help customers enjoy their stay in Andermatt. Thomas will make dinner reservations, guide service and just generally point you in the right direction. The room was really nice and seemed recently remodeled. I would stay again.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Schlüssel is located close to the train station and near the local bus stop (blue and red lines). Breakfast options were great. You can ski to the middle of town from the Gemstock then walk about 300 meters back to the Hotel. Many good restaurants are nearby. I would consider a longer stay next time I'm in Andermatt.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Simeon

Liked: Cleanliness
Great location and great friendly staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice sized bath with shower. Great host who was both courteous and helpful. Satisfying breakfast. Well situated hotel with secure underground parking and great access to the mountain passes. Ideal for our motorcycle tour.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel minutes from the slopes.

Wonderful location, great hotel, awesome proprietor.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lived it-i’d highly recommend it
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sijen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay and hospitality. We hope to be back again soon.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in Heaven

I would stay a this wonderful hotel if I ever get the chance to go back to Andermatt. The owner was amazing and very helpful and somewhat funny at times.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Experience

Alpenhotel Schlüssel was a perfect hotel for my partner and I during our recent ski trip to Andermatt. Thomas and his team were so welcoming, helpful, and friendly. The hotel is a 5 minute walk from the train station and a 5 minute walk to both Andermatt gondolas. The ski storage room (and the heated ski boot rack) was a great convenience. The room was cozy, clean, and comfortable and the view from our balcony was stunning. The included breakfast and coffee were the perfect start to the day (and the house-made apricot jam was spectacular). I would highly recommend this hotel - and if we come back to Andermatt, will definitely stay there again! Thank you to Thomas and the Alpenhotel Schlüssel team for making our trip to Andermatt so lovely.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes familiengeführtes Hotel mitten in Andermatt, absolut empfehlenswert. Zimmer mit Balkon und Bergblick, modern, gemütlich und geschmackvoll eingerichtet. Frühstück mit regionalen Produkten, sehr lecker . Wir kommen gerne wieder 😊
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wordt erg vriendelijk geholpen en alles was netjes. Ontbijt uitgebreid en goed.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar, sehr netter Gastgeber, freundlicher Service beim Frühstücksbuffet, würden wieder hingehen.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne neue Zimmer
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage im Zentrum, sauber, sehr freundlich. Gute hochwertige Ausstattung
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Pauliina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erittäin siisti, remontoitu huone ja ystävällinen henkilökunta. Sijainti loistava
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliche Betreuung , schönes Haus, gute Lage Das Preis- Leistungsverhältnis ist an der oberen Grenze
Stayed 4 nights in Mar 2022
Verified review

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bon hôtel, chambre spacieuse, très bien situé. Très bon service
Stayed 5 nights in Jul 2021
Verified review

8/10 Good

Schlüssel

Liked: Cleanliness, staff & service
Der Aufenthalt war so wie erwartet, leider getrübt durch Corona (2 Restaurants kurz zuvor geschlossen)
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Tine Hovde

Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025