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Hotel Alpen

Property class: 3.5

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A free breakfast buffet, a nightclub, and a terrace are just a few of the amenities provided at Hotel Alpen. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to a manicure/pedicure, a massage, or a facial at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a playground and a library.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

In-room safe, desk, WiFi (surcharge)

Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, WiFi (surcharge)

Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

In-room safe, desk, WiFi (surcharge)

Single Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

In-room safe, desk, WiFi (surcharge)

Quadruple Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

About the neighborhood

Located in Andalo, Hotel Alpen is in the mountains. Castel Thun and Stenico Castle are local landmarks, and some of the area's attractions include Scuola Italiana Sci Dolomiti di Brenta and Ice Racing Kart. Looking to enjoy an event or a game while in town? See what's happening at PalaTrento or Motocross World Track. Enjoy the area's slopes with cross-country skiing, downhill skiing, and skiing lessons, and don't miss out on the ice skating. Visit our Andalo travel guide
Map
via San Rocco 15, Andalo, TN, 38010

What's nearby

  • Andalo-Doss Pela Gondola
    8 min walk - 0.5 miles
  • Paganella Ski Area
    8 min walk - 0.5 miles
  • Scuola Italiana Sci Dolomiti di Brenta
    8 min walk - 0.5 miles
  • Laghet-Prati di Gaggia Gondola
    14 min walk - 0.8 miles
  • Ice Racing Kart
    14 min walk - 0.8 miles

Getting around

  • Mezzocorona Station
    31 min drive
  • Bolzano Airport (BZO)
    61 min drive

Restaurants

  • La Stua
    8 min walk
  • Caffé Centrale
    6 min walk
  • Ristorante Tavel
    8 min walk
  • Malga Terlago
    31 min drive
  • Pizzico
    6 min drive

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 2 per 24-hour period)
  • Available in some public areas: WiFi (EUR 2 per 24-hour period)

Parking and transportation

  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch LCD TV with digital channels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 12 and December 1.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: EUR 2.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 2.00 per 24-hour period (rates may vary)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 6 years old are not allowed in the swimming pool without adult supervision
Guests under 15 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Alpen have a pool?

Yes, this property has an outdoor pool.

Is Hotel Alpen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Alpen?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Alpen?

Check-out is at 10 AM. Late check-out is available for EUR 50 (subject to availability).

Where is Hotel Alpen located?

Located near the slopes, this Andalo hotel is in the mountains and within a 10-minute walk of Brenta Group, Andalo-Doss Pela Gondola, and Paganella Ski Area. AcquaIN and Scuola Italiana Sci Dolomiti di Brenta are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Alpen Reviews

8.0

Very Good

8.0

Cleanliness

8.4

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 31 reviews
Rating 8 - Good. 15 out of 31 reviews
Rating 6 - Okay. 6 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

Reviews

Verified review

10/10 Excellent

Mario Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel è eccellente con un'ottima colazione. Unico problema la stanza davvero molto fredda appena siamo arrivati e la prima notte.
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Marilena

Liked: Staff & service, amenities, property conditions & facilities
Pulito bella posizione
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Natascia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona posizione della struttura, soggiorno gradevole.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima struttura

Perfetto per una vacanza in montagna sia d'estate che d'inverno. Struttura ottima, molte iniziative di intrattenimento. Colazione eccellente. Unica osservazione: un giorno non hanno rifornito il bagno del doccia schiuma di cortesia (dimenticanza?) e ci siamo dovuti fare la doccia con la saponetta del lavandino poco adatta a capelli e corpo. Per il resto consiglio vivamente
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service

Godt og hyggeligt hotel.

Godt og hyggeligt hotel. Værelserne er gode men man kan høre de andre gæster i de tilstødende værelser. Hotellet er af ældre dato men det har jo også sin charme. Morgenmaden er ok, men ikke prangende.
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Jessica

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel adatta ai bambini. Il letto che ci hanno dato era scomodissimo ci ha causato mal di schiena per l intera settimana. Altro che riposarsi.... Causa covid l unico servizio disponibile era la piscina e solo per 50 min al giorno. Avrebbero potuto dire sul sito che i servizi sauna doccie ecc non erano attivi. Rimasti delusi. Il personale e cordiale e l hotel offre la pagamella card che da diritto a uno sconto su alcune attivita.
Stayed 6 nights in Aug 2020
Verified review

8/10 Good

Ivani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pernottamento e prima colazione, tutto ok. Da tornarci
Stayed 5 nights in Aug 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not a 3 star

It’s an older hotel that hasn’t been updated in years. Supposedly a 3 star but felt like a 2 star. It was cheap and really all I needed for a quick ski trip with friends but I wouldn’t stay there with my wife and son.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Isotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura, posizione un po'scomoda poiché si trova in cima ad una salita, però c'è un servizio autobus. Bellissima spa e piscina. Cena buona. L'unica pecca è stata che a colazione ho provato a chiedere uno yogurt diverso da quello disponibile (hanno o bianco o frutti di bosco e io ho un bimbo di 4 anni forse un po'viziato) e il cameriere mi ha preso in giro con la sua collega ed io ho sentito tutto.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Carino. Peccato non esista uno spazio separato per i bambini.
Stayed 6 nights in Dec 2019
Verified review

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

complessivamente BUON SOGGIORNO

Struttura adatta a famiglie, non moderna ma pratica e funzionale nei servizi. Spa confortevole con Sauna Bagno turco / romano e zona piscina idromassaggio. qualita' del cibo proposto nella mezza pensione sufficente/discreto in linea con il prezzo interessante.
Stayed 6 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto quello che si può desiderare: colazione varia e abbondante, personale disponibile e cortese, ambiente pulito. Piscina, spa, un mucchio di attività sia per bambini che adulti. Una a pecca, forse gli interni (corridoi, camere) un po' vecchiotti, ma per il resto tutto ok.
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima cucina, buoni i servizi. Personale sempre molto cordiale e disponibile per ogni esigenza. L'hotel si trova in una buona posizione rispetto al centro del paese e rispetto agli impianti di salita.
Stayed 5 nights in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizua e cortesia però mi sarei aspettato di più dalla colazione , salato quasi zero . La posizione è in salita dal centro ma lo sapevo.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Igors

Disliked: Cleanliness, staff & service, room comfort

Две звезды

Три звезды, с натягом. Реально две. Маленькие, старые номера. Ночью холодно, берите пижамы потолще. Все требует ремонта. Все! Завтрак неплохой континентальный. Только надо пораньше вставать, а то не хватит. И сидеть почему-то надо на СТРОГО отведённом месте. Чушь какая то. Пишут про shuttle bus до подъемника. Вранье. Имеется в виду городской ski bus.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Theking

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima spa personale disponibile e cortese... e come stare a casa .. struttura ottima
Stayed 6 nights in Mar 2019
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Alpen Andalo da tornare molto Presto

Struttura in stile trentina , abbastanza pulita e bene organizzata , il cibo è buono e veloce , ok le aree relax sia là disco che la zona tavoli con servizio Sky , l’unica pecca è che la zona sauna e piscina sono troppo decentrate rispetto la hall e l’acqua della piscina e un po’ torbida ma per il resto nulla da eccepire
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness
Soggiorno positivo personale cortese. Ottima colazione. Da tornarci.
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura si vede che ha qualche anno, non è proprio nuovissima, ma è situata in una posizione comoda rispetto agli impianti sciistici perchè proprio davanti all’hotel c’è la fermata della navetta gratuita che ti porta all’ingresso delle piste da scii (5 minuti). Le camere sono accoglienti ma piccole, con un terrazzetto che non dispiace affatto, ma i letti sono molto scomodi.. è questa la nota negativa. L’abbiamo scelto per il prezzo, perchè era uno dei piu convenienti.. quindi rispetto agli altri, facendo una media qualità/prezzo siamo stati soddisfatti, peró se avessimo pagato di più la recensione sarebbe stata negativa.
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Property conditions & facilities
smart hotel, with a good wellness. The room is quite confortable, easy to move to ski track by bus in front of.
Stayed 4 nights in Dec 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel per una vacanza rilassante.

Non al vertice dell’eccellenza ma nella sua offerta completo di tutto, pulito , gradevole e cordiale. Ottima scelta.
Stayed 3 nights in Jul 2018
Verified review

10/10 Excellent

Foffo90

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel molto comodo e pulito!

Ottimo hotel, a pochi minuti dagli impianti sciistici! Buona cucina, spa molto grossa e confortevole, camera messa in ordine e ripulita ogni giorno! Personale cordiale e sempre disponibile! Non posso che associare questo hotel ad un ricordo positivo.
Stayed 5 nights in Feb 2018
Verified review

10/10 Excellent

Thebiggigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con tutti i confort.. vicino alle piste

Ottimo Hotel, molto grande e con tutti i confort! Cucina buona, con un ottimo personale! Anche riguardo la colazione nulla da dire. La SPA è spaziosa, comprende piscina, idromassaggio, zona relax, tisaneria, bagno turco e una bellissima sauna! Nel complesso siamo stati veramente bene, l’hotel ha anche la stazione dell’autobus proprio davanti, grazie al quale si arriva alle piste in 2 minuti contati!
Stayed 5 nights in Feb 2018
Verified review

6/10 Okay

Mattia

Disliked: Cleanliness, property conditions & facilities, room comfort

Condizioni scarse per il prezzo

Sporco ovunque e armadi ormai da cambiare perché tutti rotti e sporchi anch'essi.
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Roby

Grazioso hotel vicino al centro

Buona convivialità,animazione specie per bambini,passeggiate con accompagnatore.Cucina discreta