Ratings based on 979 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 28, 2024 on Expedia
We had pros and cons to our stay. The friendliness of the staff couldn't be beat, the breakfast they offered was fantastic. However, being beside the pool (not requested) meant during the afternoon when trying to unwind was constant loud noise through our window even when closed. Additionally, there was a dead spider in the same spot in the bathroom the entire time, and there was a dip on the edge of the bed and sleep was difficult because of it. The location of the hotel is what you are paying for so we didn't feel the need to complain. I would jusat request to not be by the pool next time.
by A verified traveler
Posted Mar 24, 2024 on Expedia
loved the location and walkability to Disneyland. Good and easy buffet breakfast.
by A verified traveler
Posted Mar 23, 2024 on Expedia
Couldn’t be closer to Disneyland. So perfect for families with kids who need breaks from the park throughout the day. Great breakfast, too!
by A verified traveler
Posted Mar 21, 2024 on Expedia
by A verified traveler
Posted Mar 19, 2024 on Expedia
This place was right across from Disneyland and the beds were nice
by A verified traveler
Posted Mar 15, 2024 on Expedia
by A verified traveler
Posted Mar 14, 2024 on Expedia
Stayed for convenience of being closest to Disney. The rooms were ok, and the breakfast was not good. It’s across the property above a Mexican restaurant, and the warm food was fairly poor in quality. And no seating. Otherwise, it wasn’t a bad experience
by A verified traveler
Posted Mar 11, 2024 on Expedia
My stay was fine. I just didn’t like how to get a late check out you have to call the morning of check out. Previous experiences I’ve had at other hotels was you call after a set time the night before. Now it wasn’t that big of a deal but I was told it was due to being a different shift. When I called that morning it was the same person I spoke to the night before. Either way it would have been nice to know whether or not I could get a late check out to be able to sleep a little longer since I had a long day the day before check out.
by A verified traveler
Posted Mar 6, 2024 on Expedia
by A verified traveler
Posted Mar 6, 2024 on Expedia
They put us on the first floor in the very first room, next to the office and busy street, and across from a restaurant. It was the noisiest room I have ever stayed in. Everyone walked past our room to get in and out of the complex. At check in I asked for a different room and they said they were completely booked. We checked in around 4 PM so they could’ve given us a different room and given that room to a later arrival, which would’ve been the right and fair thing to do. They did not tell us about the free breakfast, where to get it, and hours it is served, so we missed out on free breakfast the two nights we are there. The staff was not friendly or helpful. The parking spaces are tiny so we had to pay $24 a day for our car to get dinged because the spaces don’t fit a normal sized car. The heater/air conditioner was super loud and kept us up all night. The room was a lot smaller in person than it is in the photos with a tiny bathroom counter that does not hold any of our things, and not one towel rack to hang up our towels. The only positive thing is it’s right across from Disneyland. Otherwise, it’s an awful and cheap motel at exorbitant prices. Worst experience we have ever had!!!
Comment from Hotel Management
Mar 8, 2024 by Jennifer E. Reservations, Hotel Management
Thank you for staying with us and informing all concerns you had during your stay. Your feedback is very important to us and will help the team better assist future guest experiences. We apologize for not exceeding your expectations. We will continue to work hard to ensure this does not happen again. We hope you consider coming back so that we may have the opportunity to better service you in the future.