When we opened the door, we sighed because we saw two flights of very steep stairs and we knew we couldn’t carry our suitcases up those stairs. We left our bsgs at the door, climbed the stairs and checked in. The clerk sent a man to bring our bags up and he did so immediwtoey. Beyond the stairs, the entire staff was as good as it gets. The room was a bit small but they upgraded us to a canal view. The bed was comfortable, and the bathroom was fine. Breakfast was typical of a European continental breakfast . We walked to all sights we wanted to see. The Omarion was excellent and public transport is right out the door. Very happy with our stay.