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Mercure Hotel Amsterdam West

Property class: 4

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Photo gallery for Mercure Hotel Amsterdam West

A canal lined with bicycles and boats, with buildings on either side and a tower in the background. - Mercure Hotel Amsterdam West (Amsterdam)
A modern restaurant with a brick wall, a bar area with bottles, and seating with tables and chairs. - Mercure Hotel Amsterdam West (Amsterdam)
A hotel room with a large bed, two bedside tables, a wall-mounted lamp, and a cityscape painting above the bed. - Mercure Hotel Amsterdam West (Amsterdam)
A reception desk with a modern design, a vase of flowers, and a television screen. - Mercure Hotel Amsterdam West (Amsterdam)
A modern building with multiple windows and a courtyard with outdoor seating. - Mercure Hotel Amsterdam West (Amsterdam)
Consider a stay at Mercure Hotel Amsterdam West and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site French cuisine restaurant, At West, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room, 1 Twin Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, and a cityscape painting on the wall.

Standard Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a painting on the wall.

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a cityscape painting on the wall.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a table, and a large window with sheer curtains.

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a wall-mounted artwork.

Superior Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Nieuw-West neighborhood, Mercure Hotel Amsterdam West is connected to a rail/subway station. The area's natural beauty can be seen at Vondelpark and Keukenhof Gardens, while Van Gogh Museum and Rijksmuseum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Ziggo Dome or Johan Cruyff Arena. Visit our Amsterdam travel guide
Map
Oude Haagseweg 20, Amsterdam, 1066 BW

What's nearby

  • A cherry blossom tree with white flowers.
    Amsterdamse Bos
    15 min walk - 0.7 miles
  • Nieuwe Meer
    1 min walk - 0.1 miles
  • De Overlanden
    1 min walk - 0.1 miles
  • Sportpark Riekerhaven
    1 min drive - 1.5 miles
  • The International (Netherlands)
    2 min drive - 1.1 miles

Getting around

  • Amsterdam Lelylaan Station
    5 min drive
  • Louwesweg Stop
    19 min walk
  • Amsterdam Airport Schiphol (AMS)
    16 min drive

Restaurants

  • Corendon City Hotel Amsterdam
    4 min drive
  • Noah Lieven
    5 min drive
  • Eetcafé Match
    20 min walk
  • Later aan 't Water
    8 min drive
  • De Diamant
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 29.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • At West

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1978
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 40 per stay
  • An effective city/local tax rate of 12.50 percent will be charged
  • Service fee: EUR 3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Uncovered self parking fee: EUR 29.50 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Frequently asked questions

Is Mercure Hotel Amsterdam West pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 29.50 per day.

What time is check-in at Mercure Hotel Amsterdam West?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30.00 (subject to availability).

What time is check-out at Mercure Hotel Amsterdam West?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Hotel Amsterdam West located?

Located in Nieuw-West, this hotel is 0.7 mi (1.2 km) from Amsterdamse Bos and 2.7 mi (4.3 km) from Vondelpark. Sloterpark and Olympic Stadium are also within 3 mi (5 km). Louwesweg Stop is 19 minutes by foot and Laan v.Vlaanderen Stop is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Hotel Amsterdam West Reviews

8.2

Very Good

8.6

Cleanliness

7.0

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 349 out of 1002 reviews
Rating 8 - Good. 430 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

Reviews

Verified review

6/10 Okay

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First thing to know - there is no shuttle. They advertise as having a shuttle, but they don’t. There is a public bus about half a kilometre away that goes to the airport. The restaurant was amazing! Unfortunately also loosing stars because the shower floods the bathroom. I tried adjusting the shower head to as close to the end as possible and the floor was still completely covered.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

CHARLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room,enjoyable breakfast,kind staff
Cute space,very clean ,I enjoyed my privilege room
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Room was nice staff really friendly and helpful we ate in Restaurant few times also had breakfast could not fault the food was lovely did not use gym facilities
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay. Very clean. Comfortable. Friendly staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic. Lots of room and excellent staff
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Kiley

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Staff and hotel were good.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very kind and welcoming, especially the Italian girl who greeted me at breakfast with great courtesy. The room was comfortable, although a bit on the cooler side. I also used the gym: it’s small, but well equipped for the space available. Overall, a very pleasant stay — I would definitely recommend this hotel.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed at the Airport and to the Sports Center (where we were at). Absolute perfect Service and Assistance.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service, amazing food and comfortable accommodations. I highly recommend.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable cost- good room - easy bus accessability
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Amy

Liked: Staff & service, amenities
Our stay was good, the rooms were really small and the hotel itself is outdated. Our shower head was broken and had mould in it. The beds were comfortable. The hotel is about a 10 minute walk to the bus stop which takes you into the main town which was good. Overall you can find a better hotel for a similar price.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Patrice

Liked: Staff & service
Decent property, close to the airport, foul smell in the lift when we arrived that was eventually taken care off. Not bad for a quick stay.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Eirik

Liked: Cleanliness, property conditions & facilities, room comfort
A little far away from Amsterdam Center. Nice hotel. Clean rooms. Good restaurant. Bike rentals should be tried (a little expensive).
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant facilities & location near bus stop

Really enjoyed our stay, was clean and staff were super helpful and couldn’t do enough for us all. Food in the restaurant and for breakfast was brilliant and we were very relaxed. Only thing was that, that was no baby changing unit considering you advertised that child are free. Near a bus stop too so very easy to get to anywhere- would recommend.
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was priced at a decent value for Amsterdam prices. The conditions of the facility were pristine. If you’re looking for a quiet stay, this place is perfect for you. We wanted to go downtown frequently and the transit time took a lot out of our days. Overall great facility, just a little out of the way.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities
We missed the elevator but maybe we missed it ourselves and just didn’t see it, great staff and good location being close to airport.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Oam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel to stay at. Bus stop is not far away and a mini market right outside. Great breakfast selection. Dinner selection not too much. Good drinks at the bar. Staff were generally helpful. Our heat didn't work in our bedroom and they were doing construction in the hallways.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Donald

Liked: Cleanliness
Disliked: Staff & service

Nice stay, despite list reservation

The hotel had no reservation for us when we arrived to check in, even though we made the reservation through Hotels.com several months earlier, and had even communicated with them through the app. The front desk people were very nice about it when I showed them my reservation on my phone, and got us a room of the same type and for cheaper than we had booked it for. However, there was another mistake later as our keys stopped working after two nights, even though we were staying for a third night which had been booked seperately by the tour company we were going with. I had communicated with them about this at the time of making the reservation, and again at check-in two days before. But again they quickly rectified the situation and we were able to stay in the same room. Otherwise, the hotel was pleasant, albeit a little out of the way if you don't have a car. But we took the bus 369 and transferred to tram 2 to get into central Amsterdam.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Tracey Anne Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. A little bit far out for me but this didn’t take anything away from my stay.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, far from the city centre, but with good transport links.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Damiano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. One bus line that takes you from the airport, to the hotel, and the city centre.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Raghuram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide selection of breakfast items
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Samirawite

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
The listing advertises a shuttle, however there is not one available. This left us with the option for a bus or taxi. As my mother is limited in mobility, we paid for the taxi from the airport for the 7 minute drive - it was €38. The hotel staff said this is normal and we should take the bus. The listing needs to be updated.
Stayed 1 night in May 2026