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Mercure Hotel Amsterdam West

4.0 star property
Hotel connected to the convention center in Amsterdam with a restaurant

Choose dates to view prices

Photo gallery for Mercure Hotel Amsterdam West

Bicycling
Daily buffet breakfast (EUR 25 per person)
Bar (on property)
Aerial view
Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Mercure Hotel Amsterdam West, near the Van Gogh Museum, offers a quiet retreat with gardens and a cozy coffee shop. Enjoy French dishes at At West restaurant or relax on the sunny terrace. The hotel provides WiFi in rooms, dry cleaning, and multilingual staff to assist travelers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Free minibar items
LED TV
Blackout drapes/curtains
Sofa bed
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Oude Haagseweg 20, Amsterdam, 1066 BW

What's nearby

  • RAI Exhibition and Congress Centre - 3 min drive - 3.1 miles
  • Olympic Stadium - 4 min drive - 2.1 miles
  • Vondelpark - 5 min drive - 3.2 miles
  • Rijksmuseum - 10 min drive - 4.7 miles
  • Van Gogh Museum - 10 min drive - 3.9 miles

Getting around

  • Amsterdam RAI Station - 5 min drive
  • Louwesweg Stop - 19 min walk
  • Amsterdam Airport Schiphol (AMS) - 8 min drive

Restaurants

  • ‪Corendon City Hotel Amsterdam - ‬4 min drive
  • ‪Boerderij Meerzicht - ‬7 min drive
  • ‪Radion - ‬18 min walk
  • ‪Heineken, Apple Pie and Tabs Bar - ‬5 min drive
  • ‪Eetcafé Match - ‬20 min walk

About this property

Mercure Hotel Amsterdam West

Upscale hotel near Vondelpark
At Mercure Hotel Amsterdam West, you can look forward to a terrace, a coffee shop/cafe, and a garden. The on-site French cuisine restaurant, At West, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, tour/ticket assistance, and a 24-hour front desk
  • Smoke-free premises, a computer station, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 152 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with digital channels
  • Refrigerators, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • At West

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 40 per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Uncovered self parking fee: EUR 25.00 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Airport Mercure Hotel
Mercure Amsterdam Airport
Mercure Hotel Amsterdam Airport
Accor Amsterdam Airport
Mercure Amsterdam Airport Hotel Amsterdam
Mercure Hotel
Mercure Amsterdam West
Mercure Amsterdam West
Mercure City Amsterdam West Hotel
Mercure Hotel Amsterdam West Hotel
Mercure Hotel Amsterdam West Amsterdam
Mercure Hotel Amsterdam West Hotel Amsterdam

Frequently asked questions

Is Mercure Hotel Amsterdam West pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Hotel Amsterdam West?

Self parking is available for EUR 25.00 per day.

What time is check-in at Mercure Hotel Amsterdam West?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30.00 (subject to availability).

What time is check-out at Mercure Hotel Amsterdam West?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Hotel Amsterdam West located?

Located in Nieuw-West, this hotel is 1 mi (1.6 km) from Amsterdamse Bos and 2.6 mi (4.2 km) from Vondelpark. Sloterpark and Sloterplas and Olympic Stadium are also within 3 mi (5 km). Louwesweg Stop is 19 minutes by foot and Laan v.Vlaanderen Stop is 20 minutes.

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Mercure Hotel Amsterdam West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 344 out of 1000 reviews
Rating 8 - Good. 437 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samirawite

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 4 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic. Lots of room and excellent staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Apr 2025

8/10 Good

Kin Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Just the photo not exactly same as the hotel then everything else was good
Stayed 3 nights in May 2025

8/10 Good

Kiley

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Staff and hotel were good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but a bit off the beaten path unless you want to be close to the airport or are driving. The public transport is not great.
Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and 25 mins from city center
Stayed 1 night in Jul 2022

10/10 Excellent

Regina

Liked: Staff & service, amenities, property conditions & facilities
Hotel is accessible to bus going to airport.. Cozy..
Stayed 1 night in Jul 2022

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant facilities & location near bus stop

Really enjoyed our stay, was clean and staff were super helpful and couldn’t do enough for us all. Food in the restaurant and for breakfast was brilliant and we were very relaxed. Only thing was that, that was no baby changing unit considering you advertised that child are free. Near a bus stop too so very easy to get to anywhere- would recommend.
Stayed 5 nights in Oct 2023

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely accommodating! We arrived too early and jet lagged. The hotel prepared our room at the perfect time and made our stay effortless.
Stayed 2 nights in Feb 2023

8/10 Good

Giovana

Liked: Staff & service
Average hotel, ok to stay if just to sleep. The gym doesn’t have AC, there are no restaurants nearby to walk to, though there is a pretty park/green area within walk distance.
Stayed 2 nights in Aug 2022

4/10 Poor

Anita

Disliked: Staff & service, amenities
staff like to talk about customers thinking they dont understand
Stayed 3 nights in Aug 2024

2/10 Terrible

Ignacio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean, it smelled weed all over the corridor
Stayed 1 night in Sep 2023

10/10 Excellent

Denys Lysytsia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities

Bad experience with checkin.

Terrible check in. My reservation was not in the system!!!
Stayed 1 night in Sep 2022

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were unhelpful, communication was impossible due to their phone number not in service, poor response to email and unclear directions. At the hotel we were told we had to to do everything through the on line travel site (Ex…..) whom we could not reach due to lack of service on our mobiles. Consequently we spent the night in the airport on a bench. Worst travel experience ever.
Stayed 1 night in Sep 2023

4/10 Poor

Andreea Roxana

Liked: Cleanliness
Disliked: Staff & service
My experience at this hotel, wasn’t too good and I will explain why. When I have arrived at the hotel, there was a queue at the check in desk, that is totally understandable. What is not not understandable, is why it was taking extremely long for the 2 staff members to process the check in for each guest. We were about 10 persons in the queue, and it took about 45 min until I was served. I have asked the receptionist what went wrong and he blamed the slow system. All right, I accepted the situation and went in my room for the 5 hours sleep. In the morning I was in a rush of course, after such a short night. I left the key room, as I knew that I haven’t had any consumption or nothing on my room. The receptionist stop me like I was about to run without paying, and she told me that I have to pay the city tax and some hotel fees that weren’t paid. I said that if there are any taxes like these, I am meant to pay them at the check in. Not at the check out. She said that it was a mistake. And I said that it is not my fault that it was a mistake, and now I don’t want to pay the waiting time for my Uber that was waiting outside, because they made a mistake. Of course I have paid in the end, but I didn’t like at all the approach of the receptionist, and the tone of her voice, like I was the sneaky one in this situation. Other than this, room was ok, clean, and I can’t say more for the 5 hours spent there. 😃
Stayed 1 night in Jun 2023

6/10 Okay

Stephen

Liked: Cleanliness
Room too cold Breakfast aaversge poor quality cooked food
Stayed 4 nights in Oct 2025

8/10 Good

Amy

Liked: Staff & service, amenities
Our stay was good, the rooms were really small and the hotel itself is outdated. Our shower head was broken and had mould in it. The beds were comfortable. The hotel is about a 10 minute walk to the bus stop which takes you into the main town which was good. Overall you can find a better hotel for a similar price.
Stayed 3 nights in Sep 2025

10/10 Excellent

zach

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The man who worked the desk was absolutely amazing and deserves a raise!
Stayed 1 night in Sep 2025

8/10 Good

Pascale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het personeel heeft rekening gehouden met mijn dieet. Fantastisch ! Dankjewel
Stayed 1 night in Sep 2025

4/10 Poor

Mehmet

Disliked: Amenities, property conditions & facilities
- Lage katastrophal - hatte ein Doppelbett und nur eine Decke - die eine Matratze war komplett durchgelegen, weich und dementsprechend sehr schlechtes Schlafgefühl - Es wurde nicht sauber gemacht sowie keine neuen Badetücher etc. - Morgens war es ziemlich laut, wegen dem Personal - Snacks und Getränke viel zu überteuert —> Preisleistung = schlecht
Stayed 2 nights in Aug 2025

10/10 Excellent

Zoulikha

Liked: Cleanliness, staff & service, property conditions & facilities
Very good but a Little far of the city but it’s a very good hotel
Stayed 3 nights in Aug 2025

6/10 Okay

Halmar

Liked: Cleanliness
Disliked: Amenities
Airco werkt niet en geen afzuiging in de douche. Dat zorgde, in combinatie met een heel klein raampje, voor een hele hete kamer.
Stayed 1 night in Aug 2025

8/10 Good

Ardit

Liked: Amenities, property conditions & facilities
Super Unterkunft
Stayed 2 nights in Jul 2025

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