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Mercure Amsterdam City

4.5 star property
Riverfront hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Mercure Amsterdam City

Lunch and dinner served, international cuisine
Business center
Exterior
Privilege, Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes
Meeting facility
Mercure Amsterdam City offers a peaceful escape with wellness facilities and green spaces. Enjoy light dishes at Bar/Lounge FLOOR with scenic views. The hotel provides free in-room WiFi, bike rentals, and library access. Multilingual staff consistently earn praise from visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Multiple Beds (Privilege)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Multiple Beds (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed - double
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Privilege, Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Privilege, Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, 1 Double Bed with Sofa bed (Privilege)

In-room safe, desk, laptop workspace, blackout drapes

Triple Room, 1 Double Bed with Sofa bed (Privilege)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

Quadruple Room, 1 Double Bed with Sofa bed (Privilege) | In-room safe, desk, laptop workspace, blackout drapes

Quadruple Room, 1 Double Bed with Sofa bed (Privilege)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Amsterdam East, a neighborhood in Amsterdam, Mercure Amsterdam City is in the suburbs and on the waterfront. The area's natural beauty can be seen at Amstelpark, while Stedelijk Museum and Rijksmuseum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Ziggo Dome or Johan Cruyff Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Amsterdam travel guideOpens in a new window
Map
Joan Muyskenweg 10, Amsterdam, 1096 CJ

What's nearby

  • RAI Exhibition and Congress Centre - 2 min drive - 2.2 miles
  • Ziggo Dome - 4 min drive - 2.3 miles
  • Johan Cruyff Arena - 4 min drive - 2.6 miles
  • Van Gogh Museum - 7 min drive - 2.3 miles
  • Rijksmuseum - 8 min drive - 2.3 miles

Getting around

  • Amsterdam Amstel Station - 3 min drive
  • Overamstel Station - 10 min walk
  • Amsterdam Airport Schiphol (AMS) - 17 min drive

Restaurants

  • ‪Thuis aan de Amstel - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪L'Osteria - ‬12 min walk
  • ‪Johnny River - ‬4 min walk
  • ‪Leo's Bar & Lounge - ‬10 min walk

About this property

Mercure Amsterdam City

Luxury eco-certified hotel near RAI Exhibition and Congress Centre
Located close to Amstelpark and Ziggo Dome, Mercure Amsterdam City provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Bar/Lounge FLOOR, offers lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, luggage storage, and 11 meeting rooms
  • Free newspapers, concierge services, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 368 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 33 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar/Lounge FLOOR
  • L'Ambiance

Things to do

  • Bicycle rentals
  • Foosball table
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 9,042 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25.50 per person
  • Self parking fee: EUR 33 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Mercure Hotel
Mercure Amsterdam City
Mercure Hotel Amsterdam City
Mercure Amsterdam
Mercure Amsterdam City Hotel
Mercure Amsterdam City Amsterdam
Mercure City Amsterdam City Hotel
Mercure Amsterdam City Hotel Amsterdam

Frequently asked questions

Is Mercure Amsterdam City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Amsterdam City?

Self parking is available for EUR 33 per day.

What time is check-in at Mercure Amsterdam City?

Check-in start time: 3:00 PM; Check-in end time: noon. Early check-in is available for a fee of EUR 30.00 (subject to availability).

What time is check-out at Mercure Amsterdam City?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Amsterdam City located?

Located in Amsterdam East, this luxury hotel is 1.2 mi (2 km) from RAI Exhibition and Congress Centre and within 3 mi (5 km) of Amstelpark and Ziggo Dome. Heineken Experience and Johan Cruyff Arena are also within 3 mi (5 km). Overamstel Station is 10 minutes by foot and Spaklerweg Station is 12 minutes.

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Mercure Amsterdam City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1007 reviews
Rating 8 - Good. 363 out of 1007 reviews
Rating 6 - Okay. 97 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cerys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel with lovely staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Rohan

Liked: Amenities
Amazing
Stayed 4 nights in Aug 2025

8/10 Good

Giancarlo

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Albergo molto bello, colazione ricca in ambiente confortevole, ottimo arredamento e confort della stanza. Punti deboli servizio house cleaning molto approssimativo, e soprattutto molto distante dal centro città, nonostante Expedia lo avesse segnalato come albergo in centro.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Está excelente la propiedad. Súper recomendada!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Easy to get in to town by metro. Good value for money.
Stayed 4 nights in Jul 2025

10/10 Excellent

Aniana

Liked: Cleanliness, amenities, property conditions & facilities
Heel vriendelijke en behulpzame mensen aan het onthaal, mooie kamer, leuke bar en terras; we hebben genoten
Stayed 1 night in May 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staff were great
Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très accueillant, chambres spacieuses et propres. Très bon petit déjeuner et très varié. A quelques minutes des transports. Terrasse au calme au bord du canal.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Close to the airport and just off the freeway with parking. Quick 10 minute metro ride into Amsterdam central.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to metro station Spaklerweg
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenna

Liked: Staff & service
Customer service was excellent Fitness Center needs some upgrades
Stayed 2 nights in Aug 2025

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and location providing you’re happy being 15-20 mins drive to the city centre.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Rooms and restaurants were fine. I did not like that electrical outlets were on the same circuit as the lights - so no overnight charging capabilities....
Stayed 3 nights in Jun 2025

8/10 Good

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very helpful
Stayed 1 night in Mar 2025

8/10 Good

For

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

It was amazing trust me, I highly recommend
Stayed 2 nights in Apr 2025

8/10 Good

Abramo

Liked: Staff & service, amenities, property conditions & facilities
Strategic place for our business meeting about RAI Plajstic Fair and Good accomodation Romoms and breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Vasudha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and clean hotel for a week end trip with the family x
Stayed 2 nights in Aug 2024

8/10 Good

Rachel Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but a shame checking in was poor and not much near by
Stayed 2 nights in Apr 2025

10/10 Excellent

Chaker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joli hôtel, propre, spacieux et literies confortable, une belle vue sur le canal, je recommande
Stayed 1 night in Dec 2024

8/10 Good

Marie

Liked: Staff & service
The property was ok. However, we had a leak in our sink which they fixed immediately and the ac was not cooling. They tried several times to fix it but it never cooled. They didn’t offer a room change . :-(
Stayed 3 nights in Aug 2025

10/10 Excellent

Rizza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Mariam

Liked: Staff & service, amenities, property conditions & facilities
The staff were so polite and the service given was amazing. My room was upgraded and i cannot complain as i loved the extra space and the room too. The room was also super clean and just perfect. Thank you for having me and thank you for making my stay special :) :) I appreciate all the extra efforts everyone went for me. And hope to stay again soon:)
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a nice quiet spot
Stayed 4 nights in Jun 2024

10/10 Excellent

SJCTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay :)

Great stay, nice and very helpful staff and clean rooms with good beds.
Stayed 1 night in Jul 2024

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