Ratings based on 984 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 14, 2024 on Expedia
Nice to have the elevator to get bags to and from the room. Stairs were convenient after bags were placed in room! Walkable to what we wanted to see and the trams/trains were easy and accessible
Comment from Hotel Management
Mar 17, 2024 by ET, Hotel Management
Dear MarkThank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel!Warm regards, Team Leonardo
by A verified traveler
Posted Jan 7, 2024 on Expedia
Great location, easy access to all attractions.
Comment from Hotel Management
Jan 9, 2024 by Team Leonardo City Center, Hotel Management
Dear LouThank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel!Warm regards, Team Leonardo City Center
by A verified traveler
Posted Jan 4, 2024 on Expedia
Great stay. Breakfast gets very crowded. Get there early.
Comment from Hotel Management
Feb 13, 2024 by Team Leonardo , Hotel Management
Dear Julian,Thank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel! Warm regards,
by A verified traveler
Posted Nov 29, 2023 on Expedia
Location was great! Able to walk or take the tram easily. We liked the number of cozy restaurants near by. Staff was friendly, only slight minus was we tried to check in a bit earlier but couldn’t. Our morning arrival with 9 hours jet lag was tiring.
Comment from Hotel Management
Dec 7, 2023 by Team Leonardo , Hotel Management
Dear Patrice,Thank you very much for your great review. We are very grateful that we could welcome you in our Hotel. It is always nice to get such a great review like this that is a nice motivation for our whole team. We would be delighted to welcome you again and to be your host. We wish you all the best and hope to see you soon! Warm regards,
by A verified traveler
Posted Oct 28, 2023 on Expedia
Very friendly staff, great location and room was very clean.
Comment from Hotel Management
Nov 2, 2023 by Leonardo, Hotel Management
Dear Renata , Thank you very much for your great review. We are very grateful that we could welcome you in our Hotel. It is always nice to get such a great review like this that is a nice motivation for our whole team. We would be delighted to welcome you again and to be your host. We wish you all the best and hope to see you soon! Warm regards, Team Leonardo
by A verified traveler
Posted Oct 11, 2023 on Expedia
Everything was excelent)
Comment from Hotel Management
Oct 12, 2023 by Team Leonardo , Hotel Management
Dear Dmitro,Thank you very much for your review. We are more than happy to hear that you enjoyed your overall stay with us and of course your time in Amsterdam. We are looking forward to welcome you again in our hotel! Warm regards,
by A verified traveler
2 star Maybe in Amsterdam!
Posted Oct 9, 2023 on HotelsHotel staff was amazing, especially the lady in the breakfast area first rate and a very hard worker. Condition of hotel for the Leonardo Chain was terrible! Carpet and floors in terrible condition! Way overpriced for size of room. Location was excellent/ Breakfast was worth it! Room tiny!
So many excellent choices in Amsterdam!
Staff amazing!
Clean up the hotel!
Comment from Hotel Management
Oct 12, 2023 by Team Leonardo, Hotel Management
Dear Andrew, Thank you so much for your open and constructive review. We are happy that you felt comfortable with the staff and thank you for your nice words regarding our staff. We regret that you were not happy with the condition of our hotel, we are sorry about that. We will share the feedback with the management to improve this in the future. We would be delighted to welcome you again and we wish you all the best. Kind regards
by A verified traveler
Posted Aug 1, 2023 on Expedia
Bathroom had mold. The hotel looked rundown.
Comment from Hotel Management
Aug 23, 2023 by Team Leonardo, Hotel Management
Dear Mary,Thank you very much for taking the time to answer this survey after you stay at the Leonardo City Center hotel Amsterdam. We are sorry to hear that we didn’t meet your expectations during your stay in our hotel. We always strive for the best experience for all our guests and it seems like we were not able to manage this during your stay. We hope we will have the chance to make up for this during a future stay. We are looking forward welcoming you again!
by A verified traveler
Posted Jul 20, 2023 on Expedia
This was a nice hotel tucked in a neighborhood setting with lots of dining and transportation options a short walk away.
Comment from Hotel Management
Aug 8, 2023 by Leonardo Staff, Hotel Management
Dear Shawn , Thank you for sharing your experience with us. We are so happy to hear that you had a great stay, which I gladly pass to all my colleagues. We hope to welcome you again in the future! Warm regards, Team Leonardo
by A verified traveler
NJ traveller
Posted Jul 12, 2023 on HotelsThe staff was pleasant and helpful despite being very busy. Housekeeping respond quickly for my request. I see management walking around to check on things.
The breakfast was very good with good variety.
Location was excellent close to park and public transport and museums(walking distance). Easy to get to hotel on tram from Central station.
Hotel is clearly well used and hence a little worn out. But clean and serviceable. Also tight in space but as expected for centrally located hotel in heart of city.
Comment from Hotel Management
Aug 8, 2023 by Leonardo Staff, Hotel Management
Dear Anonymous , Thank you very much for your great review. We are very grateful that we could welcome you in our Hotel. It is always nice to get such a great review like this that is a nice motivation for our whole team. We would be delighted to welcome you again and to be your host. We wish you all the best and hope to see you soon! Warm regards, Team Leonardo