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citizenM Amstel Amsterdam

4.0 star property
Hotel with a restaurant, near Van Gogh Museum

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Photo gallery for citizenM Amstel Amsterdam

Exterior
Check-in/check-out kiosk
Breakfast, lunch and dinner served
Lobby sitting area
Single Room, 1 Double Bed | City view

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Room

King Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room

9.0 out of 10
Wonderful
(90 reviews)

Highlights

Air conditioning
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Fan
Pillowtop bed
Separate bedroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | City view

Single Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Fan
Pillowtop bed
Separate bedroom
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Sarphatistraat 47, Amsterdam, 1018 EW

What's nearby

  • Heineken Experience - 15 min walk - 0.8 miles
  • Rijksmuseum - 18 min walk - 1.0 mile
  • Dam Square - 4 min drive - 1.2 miles
  • Leidseplein - 5 min drive - 1.2 miles
  • Van Gogh Museum - 5 min drive - 1.3 miles

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 25 min drive

Restaurants

  • ‪Bakhuys - ‬1 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Kriterion - ‬5 min walk
  • ‪Yusu - ‬5 min walk
  • ‪Bistro Baret - ‬3 min walk

About this property

citizenM Amstel Amsterdam

Upscale hotel near Heineken Experience
Rembrandt Square and ARTIS are located near citizenM Amstel Amsterdam, which provides an art gallery on site, a coffee shop/cafe, and a bar. The on-site restaurant, canteenM, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A water dispenser, an elevator, and luggage storage
  • A 24-hour front desk, 2 meeting rooms, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All 88 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Heating and fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Smart TVs with premium channels
  • Wardrobes/closets, refrigerators, and housekeeping

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

Is citizenM Amstel Amsterdam pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Amstel Amsterdam?

This property doesn't offer parking.

What time is check-in at citizenM Amstel Amsterdam?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Amstel Amsterdam?

Check-out is at 11 AM. Late check-out is available for EUR 29 (subject to availability).

Where is citizenM Amstel Amsterdam located?

Located in Amsterdam City Centre, this hotel is within a 15-minute walk of Royal Theater Carre, ARTIS, and Rembrandt Square. Heineken Experience and Rijksmuseum are also within 1 mi (2 km). Weesperplein Station is only a 2-minute walk and Frederiksplein Stop is 7 minutes.

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citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 597 out of 748 reviews
Rating 8 - Good. 114 out of 748 reviews
Rating 6 - Okay. 21 out of 748 reviews
Rating 4 - Poor. 9 out of 748 reviews
Rating 2 - Terrible. 7 out of 748 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great area close by the station.
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location and conveniently compact!
Stayed 4 nights in Jun 2025

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was quiet , clean and modern. The staff was friendly and the location was perfect
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a stay just outside the center of Amsterdam. Room was small but perfect. Breakfast excellent. Staff very friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Our favorite hotel in amsterdam
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing. Love the restaurant. Staff are very welcoming. Offered dining options. Rooms are comfortable and the bed is excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

kelley

Liked: Cleanliness, amenities, property conditions & facilities
Great design, friendly staff, comfortable room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Excellent Property, design is amazing!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Honestly, this is one of the best places I've ever stayed. The rooms are clean and quiet, and the staff is amazing. No matter the time, everyone was super kind and friendly. I totally recommend it and would love to come back!
Stayed 5 nights in Jul 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Decent location. Very attentive staff. Comforts bed and real AC! Room is smallish but very comfortable. Good food at hotel restaurant, and good selection of drinks.
Stayed 1 night in Jul 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
This is a great base for a visit to Amsterdam. Good location, good transportation links, very quiet rooms (we stayed on the back side), free bikes, really good breakfast
Stayed 4 nights in May 2025

10/10 Excellent

julio

Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 1 night in May 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Lai Chu Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cute hotel and friendly staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that the staff are what made this stay so perfect. They were all so kind, friendly, accommodating, and helpful. We did love the security measures they had in place at the hotel because it helped to make us feel so safe! The decor in this hotel is top-notch, it is such a fun and welcoming ambience. We also loved the bar and being able to get a late night drink and food was wonderful! The breakfast was amazing too! I would stay here again in a heartbeat.
Stayed 3 nights in Jul 2025

10/10 Excellent

George

The staff is great! Very helpful and pleasant I recommend!
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, extremely comfortable bed and pillows.
Stayed 2 nights in Mar 2025

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff, unbelievable ambience, everything is available for free bikes, umbrellas and even fruits, barista coffee in the morning The best shower !!! Any book you can think of to read or look at. What a great concept!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, so close to a metro station that is a 5 minute trip to Amsterdam central. Staff were amazing and friendly, rooms were small but just enough for what you need.
Stayed 5 nights in May 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing staff !!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Amenities, property conditions & facilities
Convenient
Stayed 3 nights in Jul 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with nice staff in the heart of Amsterdam
Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in. Friendly staff. Clean and welcoming. One of the best hotel experiences in Amsterdam. All receptionists were super helpful. A pleasant surprise, I will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Constance M

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area, with lots of dining options. Staff was very friendly and helpful.
Stayed 2 nights in Apr 2025