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Citadines Canal Amsterdam

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

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Photo gallery for Citadines Canal Amsterdam

Reception
Lounge
Exterior
Studio Executive | 1 bedroom, premium bedding, in-room safe, laptop workspace
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, in-room safe, laptop workspace

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Studio

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
Smart TV
Renovated in 2024
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Executive

Coffee and/or coffee maker

Studio Executive

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
Dining table
Dishwasher
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Apartment

Coffee and/or coffee maker

One-Bedroom Apartment

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
Dining table
Dishwasher
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Executive Apartment

Coffee and/or coffee maker

One-Bedroom Executive Apartment

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
Dining table
Dishwasher
  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds

View all photos for Classic Room

Coffee and/or coffee maker

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Noorderstraat 46, Amsterdam, 1017 TV

What's nearby

  • Heineken Experience - 6 min walk - 0.4 miles
  • Rijksmuseum - 7 min walk - 0.4 miles
  • Van Gogh Museum - 13 min walk - 0.7 miles
  • Dam Square - 18 min walk - 1.0 mile
  • Anne Frank House - 5 min drive - 1.4 miles

Getting around

  • Vijzelgracht Station - 5 min walk
  • Rokin Station - 13 min walk
  • Amsterdam Airport Schiphol (AMS) - 31 min drive

Restaurants

  • ‪Mulder Café - ‬4 min walk
  • ‪Nel - ‬4 min walk
  • ‪Tokyo Ramen Takeichi - ‬3 min walk
  • ‪De Myrabelle - ‬2 min walk
  • ‪Mangia Pizza & Wine da Antonio - ‬3 min walk

About this property

Citadines Canal Amsterdam

Upscale eco-certified hotel renovated in 2024 and located near Heineken Experience
Located close to Amstelkerk and Spiegelkwartier, Citadines Canal Amsterdam provides dry cleaning/laundry services, a bar, and a gym. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a banquet hall, and smoke-free premises
  • An elevator, a water dispenser, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 93 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch Smart TVs with satellite channels
  • Wardrobes/closets, mini fridges, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 50 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - March 2024
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Frequently asked questions

Is Citadines Canal Amsterdam pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Citadines Canal Amsterdam?

Self parking is available for EUR 50 per day. Limited spots are available.

What time is check-in at Citadines Canal Amsterdam?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Citadines Canal Amsterdam?

Check-out is at 11:00 AM.

Where is Citadines Canal Amsterdam located?

Located in Amsterdam City Centre, this eco-certified hotel is within a 10-minute walk of Amstelkerk, Utrechtsestraat, and Heineken Experience. Spiegelkwartier and Rijksmuseum are also within 10 minutes. Vijzelgracht Station is only a 5-minute walk and Weteringcircuit Stop is 5 minutes.

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Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 340 reviews
Rating 8 - Good. 71 out of 340 reviews
Rating 6 - Okay. 16 out of 340 reviews
Rating 4 - Poor. 6 out of 340 reviews
Rating 2 - Terrible. 9 out of 340 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great location for reaching lots of Amsterdam highlights.
Stayed 1 night in May 2025

6/10

Nice stay
Stayed 1 night in May 2025

10/10

Would recommend to anyone visiting Amsterdam. Perfect location to explore the city and great amenities! Friendly staff as well.
Stayed 4 nights in Jun 2025

10/10

The staff were wonderful and the cleanliness of the hotel and rooms was immaculate would love to stay again on our next trip
Stayed 1 night in May 2025

10/10

Dog friendly
Stayed 2 nights in May 2025

10/10

Friendly and helpful staff. Great location to walk Amsterdams downtown. Got lucky with parking
Stayed 1 night in May 2025

10/10

Perfect location - no early checkins before 3.
Stayed 6 nights in May 2025

10/10

Very conveniently located with great amenities (kitchenette in room, elevated gym, lounge area in basement).
Stayed 7 nights in Mar 2025

6/10

Centrally located, convenient and affordable.
Stayed 2 nights in Feb 2025

10/10

Friendly and helpful people Would definitely recommend to stay and enjoy.
Stayed 1 night in Feb 2025

10/10

great location
Stayed 3 nights in Jan 2025

10/10

The location was very convenient and close to restaurants , shopping and museums . We liked our room and its ammenities . Great staff .
Stayed 3 nights in Mar 2025

10/10

Absolutely beautiful hotel and outstanding staff on reception there to greet you every time. We booked the Superior Room and it was perfect, spacious and exceptionally clean. A little noisy on the street at the night but would not put us off next time and we are already looking to book again this year!
Stayed 2 nights in Apr 2025

10/10

Very nice
Stayed 2 nights in May 2025

10/10

The room was nice and clean. Small but adequate for a single person.
Stayed 2 nights in Apr 2025

10/10

Very good. Nice new hotel and very friendly staff.
Stayed 3 nights in Feb 2025

8/10

Rooms are on the small side and slanted roofs but the area is so charming and the staff was great.
Stayed 4 nights in Dec 2024

10/10

Excellent location and a really nice clean hotel. We used the on site gym and it was well equipped with dumbbells, some cardio machines and a cable machine.
Stayed 3 nights in Feb 2025

10/10

The rooms at Citadines Canal are small, but clean and comfortable. The bathroom is bright with a large shower. The lounge area downstairs with an honesty bar is a pleasant place to relax. What really stands out is the staff. Without exception, they are friendly and very helpful. I was too busy looking up at the gorgeous scenery to look down and an uneven cobblestone caused me to fall. The staff graciously provided me with ice and and ice pack. Tate, at the front desk, is a very personable first contact, super helpful, informative and professional. Citadines Canal: cute and cozy, where their people make a positive difference!
Stayed 1 night in Jun 2025

6/10

Expensive and small room
Stayed 2 nights in Apr 2025

10/10

Super friendly staff who gave great recommendations on local attractions. Excellent and professional service,
Stayed 1 night in Jan 2025

6/10

Room was small and close to street that was noisy. HVAC was difficult to set consistently.
Stayed 2 nights in May 2025

10/10

The place is very convenient
Stayed 2 nights in Oct 2024

10/10

Fantastic hotel, great room, very comfortable and convenient.
Stayed 3 nights in Nov 2024

10/10

Very comfortable property that feels like home. Many good cafes and restaurants nearby and easy access to transportation. Highly recommended and will stay here again the next time in Amsterdam.
Stayed 2 nights in Dec 2024