Horrible experience staying at this property. Very bad customer service, rude staff, no hot water, not enough pillows in the rooms and when asked for extra we are told they can’t allow more than 2 pillows per room, Water leaking all over the bathroom while showering, tv remotes broken and batteries taped in the back, dirty almirah, no iron, dirty bedsheets.
My 9 year old had diarrhea and I asked them to change the bedsheets. The 1st thing the guy asked me if there was any stain on the sheets instead of addressing the issue.
I had booked a family suite and executive suite and both rooms had end number of issues. This was by far the worst experience.